increase your quality efficiency and compliance with cloudqms · pdf fileincrease your quality...
TRANSCRIPT
IncreaseYourQualityEfficiencyandCompliancewithCloud QMSPresentedbyTrevorCarrollwithFrankDefesche
October26,2017
WhoWeAre
WhereWeStarted
HowWeSelectedaSolution
WhyPureCloud
WhatWe’veExperienced
What’sNext
WhoWeAre§ Vitaminsandsupplements
§ Foundedin1982andheadquarteredinBrattleboro,VT
§ SubsidiaryofTheProcter&GambleCompany(P&G)
§ Third-partycertifiedorganicandnon-GMO
WhereWeStarted– QualityManagement
Siloedbylocation
Mostlypaper-based
Minimal,isolatedon-premisesoftware
WhereWeStarted– BiggestChallenges
§ Nocentralizeddocument
management
§ Riskstocompliance
§ Inefficiencies
§ DataIntegrity
HowWeSelectedaSolutionGoal
SelectandlaunchaQMSthatsupportedbothqualitydocumentmanagementaswellaskeyqualityprocesses(complaints,audits,etc.)onthesameplatform.
Process
Developbusinesscase
On-sitedemostailoredtospecific
usecases
Narrowdowntopthree,requested
pricing
Sixmonthreviewoftop
vendors
WhyPureCloud
§ ITrecommended
§ Onecompletesystem
§ Easiertouse
§ Lowertotalcost
§ Drivescompliance
§ Constantlyinnovating
ONGOING COSTS
START-UP COSTS
ONGOING COSTS
START-UP COSTS
Cloudvs.On-Premise
“ITisatitsmostvaluablewhenworkingwiththebusinesstoimproveprocesses,reducecosts,and
generatemoreproductivitythroughdigitaltransformationeffortsandfullyrealizingthebenefits
ofkeyapplicationslikeVeeva’s.”
- ITleaderatNewChapter
WhatWe’veExperienced
§ PhaseIgoliveJuly2017
§ Applyingbestpracticestoprocesses
§ Vendor-providedvalidationsupport
andtools
§ Veeva’scommitmenttocustomer
success
Easy-to-use
Efficiency
Traceability
WhatWe’veExperienced- ComplaintsBefore After
WhatWe’veExperienced- SupplierManagement
Before After
§ Buildingouttoexactlymeetourneeds
§ Manageallsupplierdocumentsandcommunicationsinsinglesystem
§ Newbestpractices:SCARsLowvisibilityand
traceabilityPaper-based
WhatWe’veExperienced- ChangeControlsAfter
§ Revampingentireprocesswithbestpractices
§ Inasinglesystemtheteamwill:
§ Startchangecontrol
§ Identifyimpactedareas
§ Receiveinputsfromaffecteddepartmentsviafields
§ Finalizeandrequestapproval
§ Approveanddistributewithrequestedactions
Before
WhatWe’veExperienced- AuditsAfter
§ Currentlybuildingoutnewsystem
§ Willaccommodatesupplierswith
differentqualificationandaudit
requirementssimultaneously
§ Increasedefficiency
Before
LowtraceabilityPaper-based
Scanned,storedonshareddrive
WhatWe’veExperienced- ResultstoDate
Newvisibility
Strongerdataintegrity
Reducedcycletime
IncreasedcomplianceReengineeringprocesses
Consolidatedsystems
What’sNext
ExploreVaultapplications
beyondQuality
MaximizevalueofunifiedQMS
anddocs
Applybestpracticestomorequalityprocesses
Questions?
