increasing operational agility with hybrid cloud

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Increasing Operational Agility with Hybrid Cloud

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Page 1: Increasing Operational Agility with Hybrid Cloud

Increasing Operational Agility with Hybrid Cloud

Page 2: Increasing Operational Agility with Hybrid Cloud

Bryan ThompsonBryan Thompson is Tier 3’s vice president of services. Bryan oversees pre and post-sales technical support and professional services.

Today’s Cloud Experts

Nic O’Donovan Nic O’Donovan is a Solution Architect and Cloud Specialist with VMware. Nic focuses on building public clouds via Service Providers in the Americas.

Lou NajdzinLou Najdzin is vertical development director at Equinix where he is responsible for driving the growth of the Cloud Infrastructure and IT Services market.

Page 3: Increasing Operational Agility with Hybrid Cloud

Today’s agenda

• Introductions to the presenters, Hybrid Cloud• Where to start: common Hybrid Cloud use cases• How VMware enables Hybrid Cloud• Colo, Connectivity and Cloud Providers: Best

Practices• Q&A

Page 4: Increasing Operational Agility with Hybrid Cloud

Does Your IT Enable Business Agility?

Source: VMware Fortune 100 Customers

Overwhelming complexity

+

Brittle infrastructure

=< 30% of IT budgets goes to innovation

and competitive advantage

IT Investment

42%Infrastructure Maintenance

30%Application

Maintenance

23%Application Investment

5%Infrastructure

Investment

Operational demands limit business agility

Page 5: Increasing Operational Agility with Hybrid Cloud

Business and IT Leaders Say Cloud Enables Agility

SOURCE: Global Business Agility Survey, February 2011

80%+ associate business agility with revenue growth, cost reduction, and risk management

63% agree cloud can have a significant impact in making business more agile and responsive

Companies with enterprise-wide cloud deployments are 3x more likely to achieve business agility that is “much better than competition”

Page 6: Increasing Operational Agility with Hybrid Cloud

The Solution is for IT to Become an Enterprise Cloud Service Provider

Self-ServicePortals

Virtual Data Centers

Catalogs

Enables true business agility

Economics and agility of cloud without sacrificing security or control

Business has alternative to commodity public clouds, eliminating the need for unauthorized deployments

Page 7: Increasing Operational Agility with Hybrid Cloud

Enterprise Hybrid Cloud: Solving the IT Dilemma

Internal Cloud

ControlHas full control over

environment

SecureKnown security,

predictable performance

LeverageInvestment in technology,

people and process

Hybrid Cloud

AgilityRespond quickly to the

demands

CostTransparent and

controllable costs

ElasticityScalable Capacity

Needs Control

Wants Agility

Page 8: Increasing Operational Agility with Hybrid Cloud

Hybrid or Virtual Private Cloud Use Cases

Page 9: Increasing Operational Agility with Hybrid Cloud

Increase Business Agility with Cloud Services

Business Agility

Proof of Concept

/Lab

Back Office Applications

LoB Apps

Web Front End

DR

Page 10: Increasing Operational Agility with Hybrid Cloud

Common Use Case – Dev/Test

Private Cloud

vSphere Seattle Public Cloud

Chicago Public Cloud

Datacenter Service Provider

Outsource Dev/Test or use the same development / testing environment on different clouds

Dev

QA

• Quickly spin up/ tear down to speed time to deployment

• Tap into the elasticity/ utility for no idle assets

• Reduces CapEx requirements

Deployment cycles reduced from weeks to days while maintaining visibility, compliance and security

Page 11: Increasing Operational Agility with Hybrid Cloud

• “Shadow IT” apps leading to compliance and data security concerns

• Long IT support cycles to spin up new environments hampered business agility

Challenge

• Extend the network and AD environment to an Enterprise Cloud Provider

• Consolidate and standardize processes while retaining flexibility

Solution

• Improved IT and business agility: Deployment cycles reduced from weeks to days while maintaining visibility, compliance and security

Impact

Business Agility Case Study: F1000 Manufacturer

“With a designated enterprise cloud partner we are realizing our vision of IT as a service.” - Director, IT IaaS Solutions Delivery

Page 12: Increasing Operational Agility with Hybrid Cloud

Private Cloud

vSphere Public Cloud DC #1

Datacenter Service Provider

Common Use Case – Spread Workloads across Clouds

vSphere

Keeping business mission critical in the datacenter and move other essential apps to the cloud

• Built in business continuity

• Operational offloading of routine tasks

• Strategic flexibility

Public Cloud DC #2

Page 13: Increasing Operational Agility with Hybrid Cloud

Transitioning to Exchange 2010 in the Cloud

Cloud Scale on Your Own Terms High availability /low latency via

DAGs, active /active deployment Retain control: unlimited mailbox

and message sizes; legacy features such as Public Folders

Conform to security policies and compliance needs (archiving and e-discovery)

Licensing freedom: your own Exchange license or SPLA

Optimize costs: scale user count up or down monthly with no minimums or penalties

Cloud Deployment Example

Exchange architecture is ideal for Hybrid Cloud

Page 14: Increasing Operational Agility with Hybrid Cloud

• Frequent outages and data loss; Managing infrastructure distracted from innovation and serving customers

Challenge

• Run back office applications securely from the enterprise cloud

• 800+ Exchange mailboxes and 1MM+ forwarding addresses

• Voice over IP• Financial apps: custom ERP, custom billing• File serving and file sharing

Solution

• Increased business agility • Reduced operational complexity and costs

Impact

Back Office Case study:

“Our entire business depends on the Tier 3 Cloud. It pretty much runs everything for us, so that we don’t have to.” - Andy Evans, Founder and CTO, Obeo

Page 15: Increasing Operational Agility with Hybrid Cloud

Private Cloud

vSphere Public Cloud DC #1

Public Cloud DC #2

Datacenter Service Provider

Common Use Case – Multi-Cloud Application

Split up the different tiers of an application across clouds

Leverage Direct Connect capabilities to avoid high latency when connecting over the public internet

Database

Application Server Cluster

Web Server Farm

Page 16: Increasing Operational Agility with Hybrid Cloud

Private Cloud

vSphere Public Cloud DC #1

Public Cloud DC #2

Datacenter Service Provider

Common Use Case – Disaster recovery

vSphere

Send back up to a cloud provider and spin up in a DR situation

DatabaseDatabase

Database

• VM to VM back up

• Storage replication target

• Leverage RTO and RTP best practices

Page 17: Increasing Operational Agility with Hybrid Cloud

How VMware is enabling Hybrid Cloud

Page 18: Increasing Operational Agility with Hybrid Cloud

Apps

Enterprise Hybrid Cloud Computing

Cloud Infrastructure

Apps

Cloud Infrastructure Management

Security

vCloud Powered Service

Common platform

Common management

Cloud Computing Moves from a Technology Discussion to a Business Decision

vCloudService Provider

Private Cloud VMware =

Enterprise-class

Hybrid Cloud

Page 19: Increasing Operational Agility with Hybrid Cloud

What is vCloud Powered?

A VMware-authorized “technology badge” for qualified service providers

• Cloud service runs on vSphere and vCloud Director™• Service exposes the full end-user vCloud API• Provides OVF image import and export

Signifies use of the VMware hybrid cloud architecture for application portability

• VMware vSphere™: robust virtualization platform• VMware vCloud Director:

• exposes virtualized shared infrastructure as multi-tenant virtual datacenters

• enables cost-effective access to the cloud service• leverages self-service catalogs to deploy and consume pre-

configured services.

• VMware vShield™ security technologies Leverages existing investments in VMware virtualization

Page 20: Increasing Operational Agility with Hybrid Cloud

Seamless

The Datacenter Cloud The External Cloud

Hybrid Cloud – The Private Cloud to the External Cloud

Hybrid Cloud

vSphere

Trust, Control, Reliability, SecurityFlexibility, Efficiency, Scalability

Page 21: Increasing Operational Agility with Hybrid Cloud

VMware vCloud Connector

• Single pane of glass interface for hybrid clouds– View VMs & templates across vSphere & private/public vclouds

– Copy VMs & templates between clouds

– Power ops & Access Console on VMs on vCloud & vSphere

– Deploy vApp templates in vCloud (fenced mode)

– Search for VMs & templates by name

– Launch vCD console for deeper operations

• Efficient and reliable transfer mechanism– Point to point transfer between clouds

– Checkpoint restart to ensure reliable transfers

• Controlled sharing between users– Multiple vSphere Client and vcloud.vmware.com users can

share

– Each user needs to provide his own cloud credentials

• Accessible via multiple interfaces– Accessible via vSphere Client

– Accessible via browser in vcloud.vmware.com

• Management interface – Update of vCC Server & Node

vCloud Connector allows users to visualize, operate and copy workloads/templates between vCloud Powered clouds

Page 22: Increasing Operational Agility with Hybrid Cloud

vCloudvCloud

vSpherevSphere

vCC Connects vSpheres environments & vClouds

vSphere Client

vSphere (not managed by vCloud Director)

Service Provider Public vCloud

Marketing vApp

QA Template

vCloud

vAppsvApps

Customer Survey vApp

CatalogCatalog

Marketing vApp

QA Template

CustomerSurvey vApp

Marketing vApp

QA Template

Marketing vApp

Marketing vApp

Copy VMs/vApps/ templates between vSphere and private/

public vCloud

Perform basic operation on vCloud resources such as power ops &

console access

See private/public vCloud resources

inside vSphere Client

Page 23: Increasing Operational Agility with Hybrid Cloud

• Tier 3 VMware vCloud Powered Partner

• Common secure platform

• Seamless integration of enterprise and public cloud

• Leverages existing investments and maintaining control

• vCloud Connector free download

Summary

Page 24: Increasing Operational Agility with Hybrid Cloud

Colo, Connectivity and Enterprise-Class Cloud

Providers

Page 25: Increasing Operational Agility with Hybrid Cloud

25

Cloud Delivery Blueprint

Performance Flatter networks, more bandwidth Simple architectures Less complexity Lower latency within the Edge,

WAN, and Service Nodes

Optimization Proximity to customers & suppliers Integration with partners Ability to achieve economies of scale

Reliability

High availability High physical security

Scalability “Never go Dark” capacity strategy On-demand access to space,

power, & cooling Extreme network connectivity Integrate existing assets (tethering)

Neutrality Multi-vendor solutions Lower operating costs Fall-back & switching options Access to new services Optimized performance

Community Business ecosystem connectivity Partner, supplier, & customer

exposure Rapid business value creation

Page 26: Increasing Operational Agility with Hybrid Cloud

26

Application Performance Matters

MARKET CHALLENGE

IMPACT

Delivering application performance to meet customer expectations

Right performance for each application

Higher user satisfaction

Increased adoption, customer loyalty, and revenue

Proximity< 5ms

< 50km

Real-Time< 50ms

< 500km

Priority<100ms

< 2000km

Best Effort>100ms

>2000km

BU

SIN

ESS

CR

ITIC

ALIT

Y

LATENCY SENSITIVITY

Performance matters for end user experience

Page 27: Increasing Operational Agility with Hybrid Cloud

27

Cloud Connectivity Options

A comprehensive solution set for customer access to Cloud offerings

+ +

• How many networks connect globally?

• Cost effective, high throughput peering

• Low latency, direct to broadband networks capabilities

• Aligned with web developer, ISV, SMB & mid-market requirements

Optimized Internet Access(Layer 3)

Direct Connect(Layer 1)

• Is there a “colo” option for non-cloud apps?

• Ultra cost effective & secure • SLA enablement• Integrates with core IT architecture• Multiple Equinix Marketplace

channel/partner opportunities• Aligned with corporate developer,

ISV/SaaS, Global 2000 requirements

• How many “lit” buildings?• Efficient, secure, QoS-enabled

solutions• Less complex, lower cost networks• SLA enablement• Integrates with WAN architecture• Aligned with corporate developer,

ISV/SaaS, Global 2000 requirements

Carrier Ethernet(Layer 2)

• The Power of Choice - More service access capabilities for customers

• Higher QoE, Lower customer risk – Reference configurations

• Higher degree of integration & functionality with customers/partners

• Broadest range of network service providers & partners

Page 28: Increasing Operational Agility with Hybrid Cloud

28

Enabling High Performance Clouds

Enabling new levels of cloud performance in network-dense data centers

Direct proximity to customers to improve the end-user experience

IMPACT

Multi-Tier Architectures Enable Performance & Economies of Scale Aggregation to control costs, leverage existing assets, etc.

Aligns Latency Sensitive Applications with Customer Geographies Improved Customer Experience

99.999% Uptime and High Physical Security Meet Business Criticality Requirements

Network Density & Choice Improved Performance & Manages Costs

Page 29: Increasing Operational Agility with Hybrid Cloud

Enterprise Cloud Provider Checklist

High Availability

99.999% SLA across entire platform—servers, network and storage Architected for fault tolerance with ESX clustering

Performance & Efficiency

Unique virtualization tech delivering comparable to on-premise performance for apps (not 20% less)

Automated, predictive optimization and hypervisor auto-tuning via dynamic allocation

Security Secure, multi-tenant architecture that segregates data SAS 70 type II audited, support for PCI & HIPAA compliance, SSAE16 and ISO

27001 certifications should be underway Secure connection (point-to-point or client VPN, direct connection) Strong physical security policies for data centers

Business Continuity

Disaster recovery built in: automated 14-day backups to geographically diverse datacenters, hardware intentionally provisioned to < 50% capacity

Visibility & Control

Choice of API or control panel with root-level access enables you to control every server instance

Immediate, automatic monitoring of all resources and predictive cost estimates

Support Dedicated level 3 engineers on call 24/7

Flexibility/Cost Charged only for resources (CPU, memory, storage) allocated by the hour

Page 30: Increasing Operational Agility with Hybrid Cloud

Tier 3: An Enterprise Cloud Innovator

Time-tested TechnologyContinuously innovating on five years of unique IP in enterprise virtualization

Proven Results>100 enterprises trust their mission critical apps, sites and development environments to our cloud

Zone FootprintThree zones across the Americas by Q4

Page 31: Increasing Operational Agility with Hybrid Cloud

Q&A