india culture and practice management. india michael bennett richard conn angela copeland anniruddha...

31
INDIA Culture and Practice Management

Upload: toby-moore

Post on 14-Jan-2016

217 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIACulture and Practice

Management

Page 2: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA

• Michael Bennett• Richard Conn• Angela Copeland• Anniruddha Jain• Karen Hung

Page 3: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 1. What is the official name of India?

• Republic of Anniruddha• India-na• Bharat• Republic of India

Page 4: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 1. What is the official name of India?

• Republic of Anniruddha• India-na• Bharat

•Republic of India

Page 5: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 2. What is the capital of India?

• Bangkok• Gandhi• Nehru• New Dehli

Page 6: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 2. What is the capital of India?

• Bangkok• Gandhi• Nehru

•New Dehli

Page 7: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 3. What is the population of India?

• 1 million• 10 million• 100 million• 1 billion

Page 8: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 3. What is the population of India?

• 1 million• 10 million• 100 million

•1 billion

Page 9: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 4. What is the official national language of India?

• English• Bengali• Hindi• Gandhi

Page 10: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 4. What is the official national language of India?

• English• Bengali

•Hindi• Gandhi

Page 11: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 5. What is the most common religion in India?

• Hindu• Gandhi• Roman Catholic• Judaism

Page 12: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 5. What is the most common religion in India?

•Hindu• Gandhi• Roman Catholic• Judaism

Page 13: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 6. What is the national animal of India?

• Lion• Tiger• Bear• Anniruddha

Page 14: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 6. What is the national animal of India?

• Lion

•Tiger• Bear• Anniruddha

Page 15: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 7. What is the national flower of India?

• Rose• Karen• Angela• Lotus

Page 16: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 7. What is the national flower of India?

• Rose• Karen• Angela

•Lotus

Page 17: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 8. What is the national sport of India?

• Soccer • Football• Cricket• Field Hockey

Page 18: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 8. What is the national sport of India?

• Soccer • Football• Cricket

•Field Hockey

Page 19: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 9. What colors comprise the national flag of India?

• Red, White, and Blue• Green, White, and Saffron• Black and White• Red, Green, and Yellow

Page 20: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 9. What colors comprise the national flag of India?

• Red, White, and Blue

•Green, White, and Saffron• Black and White• Red, Green, and Yellow

Page 21: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 10. How many Indians have won a Nobel Prize?

• 1• 3• 6• 10

Page 22: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

INDIA – Quiz

• 10. How many Indians have won a Nobel Prize?

• 1• 3

•6• 10

Page 23: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Historical Underpinnings

• Ancient India

• Medieval India

• Colonial Times

• Modern India

Page 24: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Cultural Norms

Geert Hofstede’s Cultural Dimensions:

– PDI: Power Distance Index

– IDV: Individualism

– MAS: Masculinity

– UAI: Uncertainty Avoidance Index

– LTO: Long-Term Orientation

Page 25: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Cultural Norms

72

40

5245

91

40

51

62

48 37 46

61 58

29

42

PDI IDV MAS UAI LTO

Geert Hofstede Cultural Dimensions

INDIA US WORLD

Page 26: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Communication/Conflict Management

• Trust in building relationships

• Patience

• Aggressiveness = disrespect

• Arguments appeal to feelings, faith

• Constructive criticism

Page 27: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Leadership Styles

• Hierarchical structure

• Employees do as told

• Paper trail of work

Page 28: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Performance Appraisals

• Government– Yearly, Based on Seniority

• Private Industry– True Performance Evaluation,

Similar to US Standards• Small Business

– Little Emphasis

Page 29: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Motivation and Rewards

• Money ($$$)• Title / Position

• Education• Performance• Experience

Page 30: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Ethical Behavior

• Ethical values and beliefs based on religion

• Ramayan

• Karma

• Power-centric culture

• Fortune 500 companies

Page 31: INDIA Culture and Practice Management. INDIA Michael Bennett Richard Conn Angela Copeland Anniruddha Jain Karen Hung

Conclusion

• Questions???