inforln.com erp ln 10.4 using the employee assignments in depot repair

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LN: v10.4 Using the Employee Assignments in Depot RepairRollout trainingCampus Course Code: 02_0021040_EEN0454_ELN

July 2014

Gerrit Willem Slotman, Senior Business Analyst, [email protected]

mailto:[email protected]

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Agenda• Why

• Business value

• Pain & perspective

• Business Requirement

• How• Solution Overview

• Solution Process

• What (Demo)• Solution Details

• Summary


• Employee planning for depot repair not possible

• Not clear which employee performed specific service task (liability) in depot shop

• Combined planning not possible when employees work both in field service and in depot shop

Assignments for depot repairCombined employee planning

• Employee assignments for Depot Repair as well

• Starting and finishing of assignments registered for depot and field service

• Employees can be planned in combined way (e.g. 1 Gantt chart)

• Optimal use of resources

• Prioritizing & planning of combined field service and depot work

• Registration of which employee did what task (liability)

Business pain How Infor delivers Business Value $$


The business requirement• Assignments in Depot Repair• Offer a combined planning

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High level Process


Solution Overview: Work Orders


Solution Overview: Group planning – propose & allocate resources


Solution Overview: Group planning – Gantt charts –Work and service orders for 1 engineer – resource view


Group planning – Gantt charts – work and service orders for 1 engineer – group view


Demo• Assignments in Depot Repair• For Group Planning see rollout material for Group Planning


Business Pain Business Value $$

Summary:

• Employee planning for depot repair not possible

• Not clear which employee performed specific service task (liability) in depot shop

• Combined planning not possible when employees work both in field service and in depot shop

• Optimal use of resources • Prioritizing & planning of combined

field service and depot work• Registration of which employee

did what task (liability)

inforln.com erp ln 10.4 using the employee assignments in depot repair

Software