information guide - green house data › uploads › files › pdfs › green... · 2019-03-29 ·...

15
DATA CENTER INFORMATION GUIDE

Upload: others

Post on 24-Jun-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Cheyenne Data Center • 1Cheyenne Data Center • 1

DATA CENTER INFORMATION GUIDE

Page 2: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

2 • Cheyenne Data Center

With data center facilities and cloud installations across the country, Green House Data provides cloud hosting, colocation, disaster recovery, and managed IT services throughout North America. Companies of all industries and sizes, including healthcare, legal, MSPs, energy, and retail, choose Green House Data for custom infrastructure design and Hear from a Human Support.

The company is a certified Microsoft Partner, VMware provider, SOC 1 and 2 Type II and HIPAA com-pliant, as well as a B-Corp and EPA Green Power Partner.

Page 3: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Cheyenne Data Center • 3

OUR HOUSE, YOUR HOUSE

CONTENTS

With data centers across the United States, Green House Data is uniquely positioned to offer energy-efficient, highly reliable IT infrastructure hosting and related services. Explore the connectivity, resiliency, and design of each of our facilities.

Cheyenne, Wyoming ......................... 4Seattle, Washington ........................... 6Bellingham, Washington ................... 8Atlanta, Georgia ................................ 10Optional Services ............................. 12Dedicated Support ........................... 13Nationwide Cloud ............................. 14

Page 4: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

4 • Cheyenne Data Center

CHEYENNE WYOMING

45,0005,000 kW (5 MW)8,000 kW (8 MW)201424” W x 47” D x 84” HUp to 15 kW

CenturyLink, Level 3, Zayo, CharterUp to 100 GbpsFour

Yes

Square Footage:Provisioned UPS Power:Potential UPS Power:Year Built:Full Cabinet Size:Power per Cabinet:

Available Carriers: Speeds:Points of Entry:Meet-Me-Room / Peering Exchange Access:

• Outside100yearfloodplain• Purpose-built data center• Slabfloor• Hardened exterior able to withstand 125+ MPH winds• OnsiteNOCstaffed24/7• Customerportalforticketing,worknotifications, and access control

• 24/7/365onsitesecuritypersonnelandCCTVmonitoring• Mantrap access to white space• Biometric and key card access controls• Ballistic rated exterior walls• Pre-actionfiresuppression• Low risk of natural disasters

Space & Power

Connectivity

Features

Security

Page 5: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Cheyenne Data Center • 5

• 24/7/365onsitesecuritypersonnelandCCTVmonitoring• Mantrap access to white space• Biometric and key card access controls• Ballistic rated exterior walls• Pre-actionfiresuppression• Low risk of natural disasters

YesYes13.2 kVRing BusDistributed Redundant208V, 208 three phase, 120VN+1 (2N to cabinet) Static UPS:N+1 (2N to cabinet) YesN+124 hours with three resupply contracts in placeVESDA and pre-action systems Indirect Evaporative Free CoolingN+1N/AN/AYes1.14Hot aisle containment, free cooling, energy consumption offset by Renewable Energy Credits

Concurrently Maintainable Electric:Concurrently Maintainable Mechanical:IncomingElectricalVoltage:Incoming Electrical Service Type:Electrical Design:Power Circuits:UPS Redundancy: UPS Type: PDU Redundancy:Static Switch PDUs:Generator Redundancy:Diesel Fuel Runtime at 100% Load:Fire Suppression: Primary Cooling Type:Cooling Redundancy:Cooling Tower Redundancy:Chiller Redundancy:VariableFrequencyDrives:PUE:EnergyEfficientDesign:

• Dedicatedofficespace• Sharedofficeareas• Shared / reservable conference rooms• Private / shared staging• Secure storage areas• Kitchen• Lounge• Showers

• HIPAA Compliant• SSAE 18 Type II Compliant• (includes SOC 1 and SOC 2)• PCI DSS 2.0 Compliance Available• Can assist with SOX, GLB, and other standards

Data Center Infrastructure

Building Amenities

Compliance&Certifications

Page 6: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

6 • Seattle Data Center

SEATTLE WASHINGTON

8,550700 kW1 MW (1,000 kW)1981 - renovated several times24” W x 40” or 48” D x 84” H1.92 kW up to 10 kW

Over 100 providers plus the Seattle Internet ExchangeUp to 100 Gbps

Yes

Square Footage:Provisioned UPS Power:Potential UPS Power:Year Built: Full Cabinet Size:Power per Cabinet:

Available Carriers:

Speeds:Meet-Me-Room / Peering Exchange Access:

• Outside100yearfloodplain• Raisedfloor• Onsite NOC• Customerportalforticketing,worknotifications, and access control• Same-flooraccesstomeet-me-room

• 24/7/365onsitesecuritypersonnelandCCTVmonitoring• Biometric and key card access controls• Mantrap access to building• Pre-actionfiresuppression

Space & Power

Connectivity

Features

Security

Page 7: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Seattle Data Center • 7

YesYes13.2 kVDual CircuitsDistributed Redundant - DC Power 100A to 500A; 205 to 300 kVA IT Load; 600 or 800A Utility LoadN+1Static UPSN+1N+124 hours with resupply contracts in placeWet Pipe and pre-action available Air-cooled chillersN+1N+1N+11.5Hot aisle containment, energy consumption offset by Renewable Energy Credits

Concurrently Maintainable Electric:Concurrently Maintainable Mechanical:IncomingElectricalVoltage:Incoming Electrical Service Type:Electrical Design:

UPS Redundancy:UPS Type:PDU Redundancy:Generator Redundancy:Diesel Fuel Runtime at 100% Load: Fire Suppression:Primary Cooling Type:CRAH/CRAC Redundancy:Cooling Tower Redundancy:Chiller Redundancy:PUE:EnergyEfficientDesign:

• Sharedofficeareas• Shared / reservable conference rooms• Shared staging• Secure storage areas• Kitchen

• HIPAA Compliant• SSAE 18 Type II Compliant• (includes SOC 1 and SOC 2)• PCI DSS 2.0 Compliance Available• Can assist with SOX, GLB, and other standards

• 24/7/365onsitesecuritypersonnelandCCTVmonitoring• Biometric and key card access controls• Mantrap access to building• Pre-actionfiresuppression

Data Center Infrastructure

Building Amenities

Compliance&Certifications

Page 8: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

8 • Bellingham Data Center

BELLINGHAM WASHINGTON

8,010350 kW400 kW199924” W x 39” D x 84” H1.92 kW up to 10kW

Wave Broadband, ZayoLevel 3 and 100s of SIX providers via crossconnect to WBXUp to 10 Gbps

Yes

Square footage:Provisioned UPS Power:Potential UPS Power:Year Built:Full Cabinet Size:Power per Cabinet:

Available Carriers:

Speeds:Meet-Me-Room / Peering Exchange Access:

• Outside100yearfloodplain• Raisedfloor• Onsite NOC• Customerportalforticketing,worknotifications, and access control• DarkfibertoWestinBuildingExchange

• 24/7/265onsitesecuritypersonnelandCCTVmonitoring• Biometric and key card access controls• Mantrap access to white space• Pre-actionandFM200firesuppression

Space & Power

Connectivity

Features

Security

Page 9: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Bellingham Data Center • 9

8,010350 kW400 kW199924” W x 39” D x 84” H1.92 kW up to 10kW

• 24/7/265onsitesecuritypersonnelandCCTVmonitoring• Biometric and key card access controls• Mantrap access to white space• Pre-actionandFM200firesuppression

YesYes13.2 kVDual CircuitsDistributed Redundant - 800A Utility Load, 430 kVA IT LoadN+1Static UPSN+1N+124 hours with resupply contracts in placePre-action and FM 200 Air-Cooled chillersN+1NN+11.8Energy consumption offset by Renewable Energy Credits

Concurrently Maintainable Electric:Concurrently Maintainable Mechanical:IncomingElectricalVoltage:Incoming Electrical Service Type:Electrical Design: UPS Redundancy:UPS Type:PDU Redundancy:Generator Redundancy:Diesel Fuel Runtime at 100% Load:Fire Suppression: Primary Cooling Type: CRAH/CRAC Redundancy:Cooling Tower Redundancy:Chiller Redundancy:PUEEnergyEfficientDesign:

• Sharedofficeareas• Shared / reservable conference rooms• Shared staging• Secure storage areas• Kitchen

• HIPAA compliant• SSAE 18 Type II compliant• (includes SOC 1 and SOC 2)• PCI DSS 2.0 compliance available• Can assist with SOX, GLB, and other standards

Data Center Infrastructure

Building Amenities

Compliance&Certifications

Page 10: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

10 • Atlanta Data Center

ATLANTA GEORGIA

70,390 (AT1 + At3)140 kW140 kWTier 3Tier 31927 - renovated 2000

Over 180 carriers including Equinix Cloud Connect, Internap, AT&T, Verizon, Cogent, Megapath, Masergy, TW Telecom, FiberLightUp to 100 Gbps

Yes

Square footage:Provisioned UPS Power:Potential UPS Power:Electrical Tier Equivalent:Mechanical Tier Equivalent:Year Built:

Available Carriers:

Speeds:Meet-Me-Room / Peering Exchange Access:

• Raisedfloor• OnsiteNOCstaffed24/7• Customerportalforticketing,worknotifications, and access control

• 24/7/265onsitesecuritypersonnelandCCTVmonitoring• Biometric and key card access controls• Mantrap access to white space• Pre-actionfiresuppression

Space & Power

Connectivity

Features

Security

Green House Data colocation services in Atlanta are provided from rack space within Equinix AT1 and AT3 facilities.

Page 11: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Atlanta Data Center • 11

70,390 (AT1 + At3)140 kW140 kWTier 3Tier 31927 - renovated 2000

• 24/7/265onsitesecuritypersonnelandCCTVmonitoring• Biometric and key card access controls• Mantrap access to white space• Pre-actionfiresuppression

YesYes13.2 kVDual CircuitsDistributed RedundantN+1Static UPSN+1N+124 hours with resupply contracts in placeDirect EvaporativeN+1N+1N+21.5Energy consumption offset by Renewable Energy Credits

Concurrently Maintainable Electric:Concurrently Maintainable Mechanical:IncomingElectricalVoltage:Incoming Electrical Service Type:Electrical Distribution Design:UPS Redundancy:UPS Type:PDU Redundancy:Generator Redundancy:Diesel Fuel Runtime at 100% Load:Primary Cooling Type:CRAH/CRAC Redundancy:Cooling Tower Redundancy:Chiller Redundancy:PUEEnergyEfficientDesign:

• Break room• Sharedofficeareas• Shared / reservable conference rooms• Private / shared staging• Secure storage areas• Kitchen• Showers

• HIPAA compliant• SSAE 18 Type II compliant• (includes SOC 1 and SOC 2)• PCI DSS 2.0 compliance available• ISO27001• Can assist with SOX, GLB, and other standards• LEED Silver

Data Center Infrastructure

Building Amenities

Compliance&Certifications

Page 12: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

12 • Optional Services

Equipment Installation and MaintenanceRemote hands employees can install storage arrays, clean tapes, add servers to your rack, and more.

Initial OS Set Up, Deployment, Security Hardening, and AuditDelivers a ready-to-use server, configured based on industry best practices and your requirements.

OS System ManagementProactive notification and resolution of day-to-day service issues.

Operating System Patch Management and UpgradesKeeps your systems up-to-date and secure.

Firewall Set Up, Management, and UpgradesFully configured firewall from setup and rule configuration through ongoing changes.

Intrusion Detection MonitoringProtection against sophisticated threats like targeted attacks and adaptive persistent threats (APTs).

Disaster Recovery and BackupsComprehensive, proactive plans for protecting you from data loss and slow recovery times.

Hybrid Cloud InfrastructureAdd VMware cloud nodes to your colocated infrastructure for additional compute resources or objectives like disaster recovery or lower latencies to a regional market.

OPTIONAL SERVICES

Colocation customers can add a lá carte services to their monthly contract for assistance with routine tasks as well as additional IT infrastructure requirements like disaster recovery, operating system management, and more.

Page 13: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Dedicated Support • 13

Every Green House Data service comes bundled with Hear from a Human℠ customer support, going above and beyond the competition to offer a high-touch, responsive service level. We promise you’ll hear back from support within 15 minutes or less, guaranteed.

DEDICATEDSUPPORT

Standard Colocation Services

24/7/365CustomerSupportAll support tickets are responded to within 15 minutes or less.

Remote Hands HoursYour colocation deployment includes limited access to our data center operations staff to help with routine maintenance like power cycling or cabling.

Custom Colocation Environment DesignAn evaluation of your current environment is followed by power, network, rack, and server recommendations.

SystemMonitoringandNotificationsTechnicians monitor network availability and provide metrics for IP traffic flow, utilization statistics, packet loss, and custom services.

Customer PortalAccess includes some monitoring, billing, and ticket management.

Managed Multi-Home Premium Blend Network

Managed Reverse DNS

Page 14: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

14 • Nationwide Cloud

Cheyenne, WY

Orangeburg, NY

Legend Data Center Facility

Service Area

Current Service

Managed Services

Cloud Hosting

Colocation

Bellingham, WA

Seattle, WA

Denver, COAtlanta, GA

Dallas, TX

Green House Data can also provide cloud services across the United States, with data center facilities and cloud nodes located in Washington state, Colorado, Oregon, Wyoming, Georgia, Texas, New Jersey, and New York.

For more information or to request pricing, please visit www.greenhousedata.com.

NATIONWIDECLOUD

Cheyenne, WY

Orangeburg, NY

Legend Data Center Facility

Service Area

Current Service

Managed Services

Cloud Hosting

Colocation

Bellingham, WA

Seattle, WA

Denver, COAtlanta, GA

Dallas, TX

Page 15: INFORMATION GUIDE - Green House Data › uploads › files › pdfs › Green... · 2019-03-29 · • Onsite NOC staffed 24/7 • Customer portal for ticketing, work notifications,

Cheyenne Data Center • 1515 • Cheyenne Data Center15 • Cheyenne Data Center

www.greenhousedata.com(866) 995-3282