information management on mobile steroids
DESCRIPTION
A discussion of how mobile will transform information management strategies in our organizations.TRANSCRIPT
![Page 1: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/1.jpg)
Informa(on Management on Mobile Steroids
John Mancini President, AIIM @jmancini77 DigitalLandfill.org
![Page 2: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/2.jpg)
Or, why mobile changes everything…
![Page 3: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/3.jpg)
![Page 4: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/4.jpg)
1. The world as we have known it is changing.
![Page 5: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/5.jpg)
![Page 6: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/6.jpg)
![Page 7: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/7.jpg)
The Chessboard Fable
![Page 8: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/8.jpg)
We are reaching the 2nd half of “Moore’s Chessboard,” drama(cally changing what informa(on means to our organiza(ons and how it must be
managed.
![Page 9: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/9.jpg)
2. From Systems of Record to Systems of Engagement .
![Page 10: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/10.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 11: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/11.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 12: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/12.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 13: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/13.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 14: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/14.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 15: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/15.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 16: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/16.jpg)
Source = hUp://www.mbaonline.com/a-‐day-‐in-‐the-‐internet/
![Page 17: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/17.jpg)
aiim.org/futurehistory
![Page 18: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/18.jpg)
Era
Years
Typical thing
managed
Best known company
Content mgmt focus
Mainframe
1960-‐1975
A batch trans
IBM
Microfilm
Mini
1975-‐1992
A dept process
Digital Equipment
Image Mgmt
PC
1992-‐2001
A document
Microsoa
Document Mgmt
Internet
2001-‐2009
A web page
Content Mgmt
Social and Cloud
2010-‐2015
An interac(on
Social Business Systems
Systems of Record
Systems of Engagement
![Page 19: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/19.jpg)
Considera*on Systems of Record Systems of Engagement
Focus Transac(ons Interac(ons
Governance Command & Control Collabora(on
Core Elements Facts & Commitments Ideas & Nuances
Value Single Source of Truth Discovery & Dialog
Standard Accurate & Complete Immediate & Accessible
Content Authored Communal
Primary Record Type Documents Conversa(ons
Searchability Easy Hard
Usability User is trained User “knows”
Accessibility Regulated & Contained Ad Hoc & Open
Reten(on Permanent Transient
Policy Focus Security (Protect Assets) Privacy (Protect Users)
![Page 20: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/20.jpg)
3. The Cri(cal Role of Mobility.
![Page 21: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/21.jpg)
vs.
Which is someone more likely to have, a toothbrush or a cell phone?
![Page 22: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/22.jpg)
The Opportunity. • Mobile subscribers have grown from 719M in 2000 (60% in developed world) to 5.6 billion today (70% in the developing world). – Only 835M out of 5.6 billion devices are smartphones.
• q4:10 -‐ smartphones + tablets > notebooks + desktops [Mary Meeker]. – 119M tablets will be shipped in 2012 [Gartner].
• Mobile is the only access point for 1/3 of Internet users. – q2:10 -‐ Windows opera(ng systems < 50% of Internet enabled devices.
![Page 23: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/23.jpg)
The Opportunity.
• Mobile revolu(onizing commerce [Mary Meeker]. – Loca(on-‐based services – Transparent pricing – Discounted offers – Immediate gra(fica(on
• Social reinforcing drive to mobile – Facebook – 200M mobile users; 2X more ac(ve than laptop users
![Page 24: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/24.jpg)
“It’s when a technology becomes normal, then ubiquitous, and finally so pervasive as to be invisible, that the really profound changes happen…Revolu(on doesn’t happen when society adopts new technologies—it happens when society adopts new behaviors.”
-‐-‐Clay Shirky
hUp://www.flickr.com/photos/6argoo3a/6253592631
![Page 25: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/25.jpg)
Mobility is the Steroid Driving Engagement
![Page 26: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/26.jpg)
35% use laptop less aaer gezng an iPad [Forrester].
![Page 27: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/27.jpg)
The Reality. • >75% of orgs have no mobile processes [AIIM]. • Median % of processes that COULD be mobile that
ACTUALLY ARE = 2.5% [AIIM]. • 1/3 or orgs have not op(mized their web sites for mobile
[AIIM]. • 37% of orgs have no mobile access to their ECM systems
[AIIM]. • 45% say business content stored in four or more
different places [GigaOM survey of 306 execs]. • 50% use personal document and collabora(on tools
monthly without IT’s knowledge [GigaOM survey].
![Page 28: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/28.jpg)
4. A simple but elegant example.
![Page 29: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/29.jpg)
Mobile Driven Engagement
![Page 30: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/30.jpg)
![Page 31: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/31.jpg)
![Page 32: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/32.jpg)
![Page 33: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/33.jpg)
![Page 34: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/34.jpg)
![Page 35: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/35.jpg)
![Page 36: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/36.jpg)
![Page 37: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/37.jpg)
Thank You!
![Page 38: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/38.jpg)
5. We need T-‐shaped people to manage the SoLoMo revolu(on.
![Page 39: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/39.jpg)
hUp://www.flickr.com/photos/mxmstryo/4033816209
Informa(on, not plumbing.
![Page 40: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/40.jpg)
The emerging informa(on professional
• The vast majority of organiza6ons see the need to manage informa6on as an enterprise resource rather than in separate "silos," departments or systems, but they don't know how to begin to address the challenge, as it is so large...
• Professional roles focused on informa6on management will be different to that of established IT roles.
• An "informa6on professional" will not be one type of role or skill set, but will in fact have a number of specializa6ons.
• There will be a 50% increase in demand for informa6on professionals by 2015. – Deb Logan and Regina Casonata, Gartner
![Page 41: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/41.jpg)
Who are these people?
Inform
a(on
Professio
nals
Risk/Liability Focus
IT Legal professional
Records Manager
Digital Archivist
Value Focus
Business Process Owners
Business Analyst
Knowledge Manager
Informa(on/Data Scien(st
Governance Focus Ent Informa(on Manager
Info/Data Stewards
Ent Informa(on Architect
Social Focus Informa(on Curators
Community Managers
Most roles from Deb Logan and Regina Casonata, Gartner
![Page 42: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/42.jpg)
![Page 43: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/43.jpg)
AIIM.org/cer(fica(on
White paper here – hUp://pages2.aiim.org/CIPWebPage_InfoProWP.html Free prac*ce exam/assessment -‐-‐ hUp://www.AIIM.org/CIP-‐prac(ce-‐exam
AIIM.org/training
We need T-‐Shaped Professionals BROAD DEEP
![Page 44: Information Management on Mobile Steroids](https://reader034.vdocuments.net/reader034/viewer/2022051411/545b7e15af795953128b587f/html5/thumbnails/44.jpg)
Thanks! Want my e-‐book? 1. Commit to the cloud. 2. Mobilize everything. 3. Make the business
social. 4. Digi(ze anything that
moves. 5. Prepare for
informa(on management on a massive scale.
Get a copy here -‐ hUps://www.box.com/s/af208eef6dc5a12c1b5f