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Page 1: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Information Technology

Page 2: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

TGL Global Logistics System

IT Infrastructure

Information architecture

Logistics Business Processes

Logistics Business Model

Logistics Strategy and governance

Page 3: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Global Network Global Network ConnectivityConnectivity

Page 4: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

TGL Global IT Infrastructure

Global Hardware Equipment / Core computers / Servers

(Depending on the office distribution and infrastructure strategies)

Global Networking

Local Hardware Equipment /

Servers

Local Hardware Equipment /

Servers

Local

NetworkData line

Local

NetworkData line

Front-end

devices

Front-end

devices

Front-end

devices

Front-end

devices

Front-end

devices

Front-end

devices

Front-end

devices

Page 5: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

PSTN

VAN

EDI Servers

Corporate Data Warehouse

Co-Standby Mail Server

Web & Intranet Server Fax / Image Server

EDI Data

Shipment Data

Mail Data

Voice/Fax/Image Data

The Corporate Office

Firewall

The Corporate Office

Internet PSTN

Local Database Server

InternetServer

Fax / ImageServer

PSTN

Local Database Server

InternetServer

Fax / ImageServer

Local Offices

(VPN)

TGL Global IT Infrastructure

Page 6: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

TGL Application

System Architecture

Page 7: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

TGL Internal IT ProductsTGL Internal IT Products

- Air Export System- Ocean Export System- Import System (Asia & North America)- Warehouse Management System (WMS) and Third Party Logistics (3PL) System- Accounting System- Costing System- Imaging System - Payroll System (Old Version)

TGL IS ProductsTGL IS Products

- TGL Web-EDI Platform (EDI systems and EDI tools)- T-Track (Shipment Tracking & Tracing System)- Barcode Scanning System (Cross Docking Service)- 3PL Inventory Tracking System

Page 8: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Application System Architecture

Import SystemOcean System WMS & 3PLAir Export System

ACCOUNTINGSYSTEMS

EDI SYSTEMS

MANAGEMENTINFORMATION

SYSTEM

SCANNINGSYSTEMS

Accountingdata

Shipping DocumentImages

ShipmentDetails

BarcodeData

IMAGING SYSTEM

ShipmentStatusInformation

Sales Information

Tracking

System

Integration Platform

Page 9: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

START

Master File Entries- Customer note & quotation- Currency effective day- Credit Control

User Maintenance- Define access right by group or individual

System Parameter Setting

Booking Entry- General functions of data input- Booking info. input- On-line booking functions- Quotation- Booking order printing

House Airway Bill Entry- HAWB info. input- Freight charge input- Other charge input- HAWB printing- HAWB Label printing

MAWB Airway Bill Entry- MAWB info. input- Freight charge input- Other charge input- MAWB printing- Manifest printing

Invoice or Shipment Advise Entry- Invoice info. input- charge input- Invoice printing

Daily Report Printing

MIS Report Printing

Air Freight System Work Flow

EDI Operations- Customs EDI- Tracking EDI- Customer EDI

END

Page 10: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

START

Master File Entries- Customer note & quotation- Currency effective day- Credit Control

User Maintenance- Define access right by group or individual

System Parameter Setting

Cargo Receipt Entry- Cargo Detail data input- Cargo receipt printing

HBL Entry- HBL info. input- HBL printing

MBL Entry- MAWB info. Input

Daily Report Printing

MIS Report Printing

Sea Freight System Work FlowSea Freight System Work Flow

EDI Operations- Customs EDI- Tracking EDI- Customer EDI

END

Invoice Entry- Invoice info. Input & charge input- Invoice printing

Cargo Manifest Printing

Shipping Order Entry- Shipping order input- Shipping order printing

Daily Operation Cost Analysis

Page 11: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

START

Master File Entries- Customer note & quotation- Currency effective day- Credit Control

User Maintenance- Define access right by group or individual

System Parameter Setting

Delivery Order Entry- Delivery data input- Delivery order printing

House Airway Bill Entry- HAWB info. Input (with simply mode or advanced mode)

MAWB Airway Bill Entry- MAWB info. Input (with simply mode and advanced mode

Invoice Entry- Invoice info. Input & charge input- Invoice printing

Daily Report Printing

MIS Report Printing

Import System Work Flow

EDI Operations- Customs EDI- Tracking EDI- Customer EDI

END

Import License or Re-export License Entry- License info. Input & printing

Cash Sales Entry- Cash sales information - Invoice printing

Import Shipment Status Monitoring - Trace the shipment status

Export shipment Upload

Page 12: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Received Cargo Information from client

Assign an order # to the job order

3PL System Work FlowCargo In Procedure Cargo Out Procedure

Receive actual cargo at warehouse

Reconcile the expected / actual quantity

Put Away to storage location

Transfer to quarantine

area

Update transactions and locations

Received order Information from client

Input Pickup information with items

Pick and Pack stock items at warehouse

Dispatch cargoes

Update pick and pack transactions and locations

Stock AvailabilityNo

Yes

Provide customer inventory status reports online

Page 13: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Customs BrokerageSea Freight

Warehousing and Distribution

Budget Reports

Shipment Costs and Revenues

Integration Platform

Air Freight

General Ledger Entry

Settlement Entry

Debit notes & Credit notes

Accounting Database

Financial Reports

Transaction Reports

Aging Reports & Statement

Budget Entry

HAWB Cost Entry

MAWB Cost Entry

Costing Database

SubledgerEntry

Profit Sharing Reports

Costing Analysis Reports

Integrated Accounting System Work Flow

Page 14: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

The “IT” Strategy of Logistics Providers

Transactional Processing Systems

Knowledge Based Systems

MIS & DSS

ESS Executive Support System

Management Information System &Decision Support System

e.g. Imaging & Scanning

e.g. air, ocean, import 3PL operational System

Page 15: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

TGL EDI Service

Page 16: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Application Systems

(e.g. Air/Ocean Systems)

Outsidethe firm

Page 17: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

TGL EDI Standard EmployedANSI :

- 850 EDI P.O.

- 860 EDI P.O. Changes

- 856 EDI ASN

- 214 Status message

EDIFACT :

- IFTMIN (For Import system of USA)

- IFTMAN (For P.O. Tracking & Tracing)

- FWB Airway bill message (for HACTL)

- FSU message (for HACTL)

- CN message -> Carrier Notification

& other countries’ EDI for customs

(Taiwan, Singapore, Korea & etc..)

Page 18: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

EDI Operational Management

Focus on 5P :

People - EDI Teams

Parts - EDI Systems

Process - EDI Operation Procedures

Plant - Training and Day-to-day

operations of Offices

Planning & Control - The Corporate EDI/IT

Team Monitoring procedures

Page 19: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Logistics Providers EDI FLOW

InternetSecured FTP

VAN

Gentran EDIServer

Trading Partners

Harbinger EDIServer

EDI ApplicationInterface

NetVAN

FTP

Page 20: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

EDI Flow of Logistics Providers

HKGHKG

MRUMRU

TNRTNR

ChinaChina

PakistanPakistan

JapanJapan

Internet (VPN)

Intranet

EDI GatewayServers

EDI System -

filter all Major input errors

Intranet application -Verify & validate

EDI data to avoid duplicate transmission

Error free EDI

CustomersCustomers

Page 21: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Cargo In Procedure Cargo Out Procedure

Transfer to quarantine

area

Remarks: - Cargo In Operation Procedure - Cargo Out Operation Procedure - EDI Message Transmission

Stock Availabi

lity

Received Cargo

Information

PO download interface

Assign an order

no. to the job order

Received actual

Cargo at warehouse

Reconcile the

expected / actual

quantity

GR upload

interface

Put away to storage location

Customer System Platform

Provide inventory status reports online

Inventory balance upload

interface

Inventory adjustments

upload interface

Update pick and

pack transaction

s and locations

Dispatch cargoes

Received order

information

Cust Ship Req download Interface

Pick and Pack stock items at

warehouse

Input Pickup

information with items

No

Yes

Ship Confirm upload

interface

Customer return

authorization

Customer return receipt

Update transactio

n and locations

3PL EDI Flow

Page 22: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Barcode Scanning & Cross Docking Service (Alliance with APLL)Barcode Scanning & Cross Docking Service (Alliance with APLL)

Customers’ Customers’ VendorsVendors

TGAX DestinationTGAX Destination CustomersCustomers

Physical Physical Cargo Cargo

MovementMovementCargoes Cargoes Cargoes Cargoes

TGAX OriginTGAX Origin

Information & Information & Work FlowWork Flow

Barcode labeling and

EDI Processing

- Destination Scanning- Cargo delivery

Customers

ASN with ASN with barcodebarcode

ASN with ASN with barcodebarcode

ASN with ASN with barcodebarcode

- Origin Scanning- Pre-alert for APLL & TGAX destination offices

Routing Approval

APLL

Page 23: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Overview of Global Supply Chain Flow

POs

ConsolidationBookings /E-booking

CustomsBroker

WorldwideFactory / Vendor

Int’l Carrier De-consolidation

AsiaWarehouse

EuropeWarehouse

USWarehouse

CustomerDirect

Warehouse

RetailCustomers

Customer

Worldwide Offices

•Pos•Bookings•Shipments

•Status Update

•Status Update

ASNSASNS

POs

Carton Content Inventory Status

SHIPMENT VISIBILITYSHIPMENT VISIBILITY

• Reports• Alerts

BarcodeScanning

BarcodeScanning Logistics Information ServicesLogistics Information Services

•Data Capture

WMS

Page 24: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Global Visibility of Logistics Information

Import SystemOcean System WMS & 3PLAir Export System

EDI SYSTEMS

SCANNINGSYSTEMS

ShipmentDetails

BarcodeData

IMAGING SYSTEM

Integration Platform

“Air” / “Ocean” & “Import” Shipment

StatusInformation

SHIPMENT VISIBILITYSHIPMENT VISIBILITY

Tracking & Tracing PlatformTracking & Tracing Platform

Inventory Status

Page 25: Information Technology. TGL Global Logistics System IT Infrastructure Information architecture Logistics Business Processes Logistics Business Model Logistics

Global Visibility of Supply Chain Information

SHIPMENT VISIBILITYSHIPMENT VISIBILITY

Tracking & Tracing PlatformTracking & Tracing Platform

FreightCost

P.O. Management

DocumentImaging

Brokerage /Compliance

ExceptionHandling/

Notice

- Order / Quality- Shipments- Complex Milestones

Visibility andMonitoring

- Orders- Shipments- Inventory

Reports

- Ad Hoc- Custom- Historical- Analysis

Communication

- E-Mail- Fax- PDA