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    1Computacin e Informtica

    SERVICIO NACIONAL DE CAPACITACIN PARA LA INDUSTRIA DESERVICIO NACIONAL DE CAPACITACIN PARA LA INDUSTRIA DELA CONSTRUCCINLA CONSTRUCCIN

    PROYECTO INTEGRADOR

    AUTORES:

    SALAZAR SOHOMONTES SARITA

    PALOMINO VSQUEZ SAIDA

    PESANTES CHIRINOS BASTY PLEJO CHVEZ DEISY

    VILCHEZ UCEDA MAYERLI

    DOCENTES: ING. BERMEJO TERRONES HENRY

    TRUJILLO PERTRUJILLO PER20142014

    DEDICATORIA

    ESQUEMA DEL INFORME DEL PROYECTO - V CICLO

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    2Computacin e Informtica

    Querem! "e"#$%r e!&e &r%'%() e* +r#mer ,u-%r %D#!) &" , ue /em! ,-r%" 0 , ue

    ,-r%rem! e! -r%$#%! % 1,.

    A *ue!&r! +%"re!2 0 m#! /erm%*!) +r &" !u%+0 0 %mr #*$*"#$#*%, % , ,%r- "e m# 3#"%.L! %m%m!.

    A &"% m# 4%m#,#% e* -e*er%,.

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    e!&e $#$, %$%"1m#$.

    AGRADECIMIENTO

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    3Computacin e Informtica

    A D#! +r "%r*! ,% +r&u*#"%" "e 3#3#r) +r ,%!%,u") +r ,% 4%m#,#%) +r &" , ue 4u#m! 0 ,

    ue !erem!.

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    A *ue!&r uer#" +r4e!r) +r "e"#$%r*! !uem+ 0 +%$#e*$#% e* $%"% e*!e5%*6% ue *!#*$u,$%'%.

    PRESENTACIN

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    4Computacin e Informtica

    E, +re!e*&e I*4rme e*e ue 3er $* ,% I*3e!-%$#7* "e

    u* +r0e$&. T#&u,%" 8Pr0e$& PESI %+,#$%" %, 9re% "e

    3e*&%! "e ,% em+re!% M#!!,0* Cu+$%e!;.

    Sm! %,um*! "e ,% $%rrer% "e COMPUTACION E

    IN

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    5Computacin e Informtica

    RESUMEN

    E, +re!e*&e Pr0e$& e*e $m '(e re%,#6%r u* P,%*

    E!&r%&1-#$ "e S#!&em%! "e I*4rm%$#7* !e +"r9 me(r%r ,%

    -e!* "e %u&m%%$#7* "e +r$e!! e* ,% Em+re!%

    M#!!,0* Cu+$%e!) me"#%*&e e!&u"#! "e

    mer$%"! +%r% %*%,#6%r e, $m+r&%m#e*& "e ,! $,#e*&e!

    +&e*$#%,e!) e!&%',e$er ,% "em%*"% 0 4er&% "e, !e$&r

    e$*7m#$ %, $u%, +er&e*e$e ,% e*"%") "e=*#r ,%!

    $*"#$#*e! ue ,% r-%*#6%$#7* "e'e &e*er +%r% !er

    $m+e&e*&e e* e, mer$%" 0 ,% e!&r%&e-#% $mer$#%, "e ,!

    $u+$%e!) e!&u"# &1$*#$ ue +erm#&e "e&erm#*%r ,!

    re$ur!! *e$e!%r#! +%r% e, "e!%rr,, "e, +r0e$&) !u!

    re!+e$! $!&! +er%$#*%,e!.

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    6Computacin e Informtica

    ABSTRACT

    T/#! +r(e$& %#m! & $*"u$& % S&r%&e-#$ P,%* 4r

    I*4rm%* S0!&em! m%0 #m+r3e &/e m%*%-eme*& 4

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    !&u"#e!

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    >/#$/ &/e $m+%*0 'e,*-!) "e=*e &/e $*"#*! &/%& &/e

    r-%*#6%* mu!& /%3e & 'e $m+e&e*& #* &/e m%re& %*"

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    %,,>! "e&erm#*e &/e re!ur$e! reu#re" 4r &/e +r(e$&)

    &/e#r +er%*%, $!&!.

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    7Computacin e Informtica

    ndic Gn!"#

    C"!"$%#"&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1 Ddic"$'!i"&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&2 A(!"dci)in$'&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&* P!+n$"ci,n&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&4 R+%)n&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&- A.+$!"c$&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&/ 1C"i$%#' I : In$!'d%cci,n

    11 P!',+i$'&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

    12 J%+$i3c"ci,n&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

    1* R+%)n&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&14 M$'d'#'(5"&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&6

    2C"i$%#' II: 7%nd")n$"ci,n T,!ic"

    21 C'n$8$' d #" In9+$i("ci,n&&&&&&&&&&&&&&&&&&&&&&&&&10

    22 An$cdn$+&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&10

    D In9+$i("ci,n&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&10

    2* M"!c' R!nci"#&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&11 ?. C%+#&u, III: Ge*er%,#"%"e! "e ,% Em+re!%

    *1 R+;"

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    8Computacin e Informtica

    4- "!i".#+&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1

    4/ P'.#"ci,n > M%+$!"&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1..@ P',%$#7*@.. Mue!&r%@

    4 Rc'i#"ci,n d D"$'+&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1

    4 An#i+i+ d D"$'+&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&20..@

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    9Computacin e Informtica

    CAPITULO I: INTRODUCCIN

    @.@ Pr+7!#&

    L% Em+re!% M#!!,0* Cu+$%e! e! u* $e*&r "e e,%'r%$#7*

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    10Computacin e Informtica

    Ec'n,)ic"

    L% em+re!% $ue*&% $* u* +re!u+ue!& %"e$u%" +%r%%$e+&%r ,%! +r+ue!&%! ue !e #*"#ue* e* e, P,%*

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    E* e, Captulo I Introduccin, !e me*$#*%* e,+r+7!#& 0 "#3er!%! (u!=$%$#*e! "e, +r0e$& #*&e-r%"r)

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    11Computacin e Informtica

    u* re!ume* "e ,! $%+F&u,! "e!%rr,,%"! 0 u*% 're3e

    "e!$r#+$#7* "e ,% me&",-F% % u,#6%r.

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    e, m%r$ &e7r#$ ue !* ,%! "e=*#$#*e! &e7r#$%! "e ,!

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    me&",-F% !e,e$$#*%"% e* e, +re!e*&e +r0e$&.

    E* e, Captulo III Generalidades de la Empresa) !e

    re%,#6% u*% re!e5% /#!&7r#$%) "*"e me*$#*%m! e, -#r "e

    *e-$#) e, "#re$$#*%m#e*& em+re!%r#%,) ,% r-%*#6%$#7*

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    u*% "e ,%! $u%,e! $*e*e % !u 3e6 u* $*(u*& "e

    %$#"%"e!.

    E* e, Captulo V Conclusiones y Recomendaciones)

    !e re%,#6% ,%! $*$,u!#*e! % ,%! ue !e /% ,,e-%" $* ,%

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    re-#!&r%r9 ,%! 4ue*&e! '#',#-r9=$%! '9!#$%!) e!+e$#%,#6%"%!

    0 e,e$&r7*#$%!.

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    12Computacin e Informtica

    L% me&",-F% "e e,%'r%$#7* "e, P,%* E!&r%&1-#$ "e

    S#!&em%! "e I*4rm%$#7* , $*!&u0e ,% Me&",-F%

    Ge*er%, "e PESI.

    CAPITULO II: 7UNDAMENTACIN TERICA

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    7cH" N'9i).! 2014

    P!'.#)

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    7"#$" d P#"n+ E+$!"$(ic'+

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    13Computacin e Informtica

    .? M%r$ Re4ere*$#%,

    P#"n

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    /me!&%!#!.

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    14Computacin e Informtica

    CAPITULO III: GENERALIDADES DE LA EMPRESA

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    15Computacin e Informtica

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    $,#e*&e) $* e, =* "e !er re$*$#"! $m ,% em+re!%

    ,F"er e* ,% #*"u!&r#% "e +%!&e,erF%.

    ?.?. O'(e! Em+re!%r#%,e!

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    Pre+%r%r +%!&e,#&! "e %,&% $%,#"%") $* 3%r#e"%" "e

    !%'re!) "#!e5! 0 % u* +re$# %$$e!#',e +%r%*ue!&r! $*!um#"re!.

    I**3%r "e %$uer" % ,%! &e*"e*$#%! "e, mer$%" 0 %

    ,%! eK#-e*$#%! "e $%"% $,#e*&e. Br#*"%r u*% %&e*$#7* %, $,#e*&e +er!*%,#6%"%) $*

    #*!&%,%$#*e! %m+,#%!) $*4r&%',e! 0 "e 49$#, %$$e!.

    ?.?. V%,re! Cr+r%!

    P%n$%"#id"d:e* e!&e $%! !e /%$e re4ere*$#% % e!&e

    3%,r +%r% eK#-#r % ,! em+,e%"! e, re!+e& "e ,!

    em+! "e ,,e-%"% 0 !%,#"%) +er !'re &" +%r% $*

    ,! $,#e*&e!) +r e(em+,! % ,% /r% "e re%,#6%r

    e*&re-%!. C"#id"d:e* e!&e $%! !e #*&e*&% ue ,! +r"u$&!

    !er3#$#! 4re$#"! !e%* "e eK$e,e*$#%. C')%nic"ci,n: e* &%*& !e &m% ,% $mu*#$%$#7*

    $m u* 3%,r 4u*"%me*&%, !e #*&e*&% ue ,%!re,%$#*e! 0 $*eK#*e! "e*&r "e ,! m#em'r! "e ,%

    em+re!% 0 $* ,! $,#e*&e! !e% u#"% 0 !#*$er%. R+'n+".i#id"d: e*e 3%r#%! r#e*&%$#*e!. Pr

    e(em+, !# !e /%$e re4ere*$#% % ,! &r%'%(%"re!) ,%

    em+re!% !e $m+rme&e % ,% e!&%'#,#"%" 0 'ue*%!

    $*"#$#*e! ,%'r%,e!. E* $u%*& % ,! $,#e*&e!) ,%

    em+re!% !e $m+rme&e % e*&re-%r '#e*e! 0

    !er3#$#! "e $%,#"%". A,- ue &%m'#1* re!u,&% mu0

    #m+r&%*&e /0 e* "F% e! e, $m+rm#! $* e, me"#

    %m'#e*&e. P%r% e,, e! *e$e!%r# $um+,#r $* ,%!

    ,e0e! "e&erm#*%"%! e #*$,u! eK$e"er ,%! m#!m%!

    +%r% $**u%r $* !u +re!er3%$#7*.

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    17Computacin e Informtica

    e,eme*&%, +%r% -e*er%r $*=%*6% 0 ,% $re"#'#,#"%" "e

    ,% em+re!%.

    ?. Or-%*#6%$#7*

    ?..@ Or-%*#-r%m% E!&ru$&ur%,

    .

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    18Computacin e Informtica

    ?. Pr"u$&! 0 Ser3#$#!

    Venta de cupcakes personalizados Venta de cupcakes para eventos sociales Venta de chocolates Mesas decoradas

    CAPTULO I: METODOLGICA

    .@ De=*#$#7* "e, Pr',em%

    .@.@ Ju!=$%$#7* "e, Pr',em%

    E* e, %!+e$& !$#%, *ue!&r +r"u$& e!&9 r#e*&%" %

    ,%! +er!*%! ue "e!ee* "%r u* "e&%,,e "#4ere*&e % ,

    $m*) me"#%*&e "#!e5! +er!*%,#6%"! ue !e

    %"e$u%* %, -u!& "e, $,#e*&e.

    E* e, %!+e$& e$*7m#$) +erm#&e %/rr%r) m#*#m#6%*"

    ,! -%!&! ue -e*er% ,% $m+r% "e u* '!eu#) 0%ue *ue!&r +r"u$& * e*e u* $!& e,e3%".

    E* e, %!+e$& $u,&ur%,) e, +r"u$& $%m'#% ,% 3#!#7* "e,

    $*!um#"r e* $u%*& % "e&%,,e!) 0% ue e! u* +r"u$&

    #**3%"r e* e, ue re!%,&%* !u! "#!e5!

    +er!*%,#6%"!.

    .@.

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    19Computacin e Informtica

    8Me(r%r ,% Ge!* "e I*4rm%$#7* 0 M%re*- e* ,%

    em+re!% Cu+C%e! M#!!,0* % &r%31! "e ,%

    #m+,eme*&%$#7* "e u* P,%* E!&r%&1-#$ "e S#!&em%! "e

    I*4rm%$#7*;

    .. E!+e$F=$!

    Re%,#6%r u* e!&u"# "e ,% em+re!% %+,#$%*" u*

    m"e, "#*9m#$ '%( e, e*4ue "e !#!&em%!. De&erm#*%r %,&er*%%! "e !,u$#7* '%!%"! e* e,

    e*4ue !#!&1m#$ 0 ,% me&",-F% "e ,! !#!&em%!

    !u%3e!. Im+,eme*&%$#7* 0 "e!%rr,, "e u*% '%!e "e "%&! 0

    u* !4&>%re #*4rm9$ +%r% u*% me(r -e!* "e

    #*4rm%$#7*. Re%,#6%r u*% %&e*$#7* %, $,#e*&e +er!*%,#6%"%) $*

    #*!&%,%$#*e! %m+,#%!) $*4r&%',e! 0 "e 49$#, %$$e!.

    .? H#+7&e!#!

    L% #m+,eme*&%$#7* "e u* P,%* E!&r%&1-#$ "e

    S#!&em%! "e I*4rm%$#7*) me(r% ,% -e!* "e

    m%re*- 0 3e*&%! "e ,% em+re!% Cu+C%e! M#!!,0*.

    . D#!e5

    M"e, PESI.

    . V%r#%',e!

    "!i".# Indndin$

    P,%* E!&r%&1-#$ "e S#!&em%! "e I*4rm%$#7* PESI

    "!i".# Dndin$

    L,e3%r u*% 'ue*% -e!* "e ,% %"m#*#!&r%$#7*)

    +r"u$$#7*) m%re*- 0 3e*&% "e, +r"u$&

    "!i".# In$!9inin$

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    20Computacin e Informtica

    Me&",-F% Ge*er%, "e, PESI

    . P',%$#7* 0 Mue!&r%

    ..@ P',%$#7*

    L% +',%$#7* e!&9 $*!&u#"% +r ,! $,#e*&e! "e ,%

    em+re!%. Hem! &e*#" $m re4ere*$#%:

    L% /m-e*e#"%" e! "e$#r ue &e*-%! ,% m#!m%

    $%r%$&erF!$%.

    D#!+*#'#,#"%" "e em+ +%r% % !er ,% e*$ue!&%.

    E!+%$# "*"e e!&% e*$ue*&r% ,! $,#e*&e! m9!

    $er$%*!.

    L% $%*"%" A+rK#m%"%me*&e $,#e*&e!.

    .. Mue!&r%

    P%r% ,,e3%r % $%' ,% e*$ue!&% /em! e*&re3#!&%" %, ?

    $,#e*&e! @ +er!*%! ue !* ,! ue m9! $*!ume* e,

    +r"u$& $u+$%e.

    . Re$+#,%$#7* "e D%&!

    C%"d!' N 2: Enc%+$"

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    21Computacin e Informtica

    G!3c' N 1: S()n$"ci,n

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    22Computacin e Informtica

    C%"d!'

    N *:

    C%+$i'n"!i'

    G!3c' N 2: R+%#$"d'+ d nc%+$"

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    23Computacin e Informtica

    . A*9,#!#! "e D%&! Me&",-F% Ge*er%, "e, PESI..@

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    24Computacin e Informtica

    METODOLOGA GENERAL DEL PESI

    7ASE I: DE7INICIN ORGANIKACIN DEL PROECTO

    @.@. A*9,#!#! "e ,% Ne$e!#"%" "e, PESI

    E, +re!e*&e +r0e$& "e "e!%rr,, "e P,%* E!&r%&1-#$

    "e Im+,%*&%$#7* "e u* !#!&em%) e*e $m '(e

    %0u"%r %, ,-r "e me&%! "e M#!!,0* Cu+C%e!.

    @.. A,$%*$e "e, PESI

    E, "e!%rr,, "e PESI %'%r$%r% e, %*9,#!#! "e ,%!

    !#-u#e*&e! 9re%! "e ,% em+re!%:

    A"m#*#!&r%$#7*

    M%re*-

    O.@$i9':

    E, '(e +r#*$#+%, "e, PESI e! %*%,#6%r ,%! "e=$#e*$#%!

    "e #*4rm%$#7* eK#!&e*&e! 0 "e&erm#*%r e, "e!%rr,, "e

    ,! S#!&em%! "e I*4rm%$#7*.

    7"c$'!+ C!5$ic'+ d 8i$' D# P!'>c$':

    L! 4%$&re! $rF$! "e 1K#&! !* %ue,,! 4%$&re!

    $,%3e "e $u0 4u*$#*%m#e*& "e+e*"er9 e, 1K#& "e

    e!&e +r0e$&.

    A $**u%$#7* !e /%$e me*$#7* % ,!

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    25Computacin e Informtica

    L% &r%*!+%re*$#% 0 3er%$#"%" "e ,! re!u,&%"!

    '&e*#"! e* ,%! e*$ue!&%! 0 e*&re3#!&%! e4e$&u%"%!.

    L% %+,#$%$#7* %"e$u%"% "e ,% me&",-F% +%r% e,

    "e!%rr,, "e, +r0e$&.

    E, $*$#m#e*& 0 eK+er#e*$#% "e, eu#+ "e &r%'%(

    +%r% +"er %*%,#6%r e #*&er+re&%r ,! reuer#m#e*&!

    4u*$#*%,e! e* %+,#$%$#*e! 0 !#!&em%! "e

    #*4rm%$#7*.

    De=*#$#7* "e +r0e$&! %$r"e $* ,! re$ur!!

    e$*7m#$! "e ,% em+re!%.

    @.?. Or-%*#6%$#7* "e, PESI

    E* e!&% e&%+% !e "e=*e % ,%! +er!*%! % $%r- "e,

    +r0e$& +%r% , $u%, !e "e&erm#*% !u! 4u*$#*e! !e-*e, -ru+ "e &r%'%( %, ue +er&e*e$e*.

    De'#" % ue ,% em+re!% * +!ee u* 9re% "e

    #*4rm9$% $re%"%) e, re$ur! /um%* e! e!$%! +r ,

    $u%, !, !e "e=*#r9* u* !, -ru+ "e &r%'%( +%r% e,

    "e!%rr,, "e, +r0e$&.

    Comit de Direccin:

    E!&9 $*4rm%" +r ,% %"m#*#!&r%"r% 0 ,% (e4% "e

    m%re*- "e ,% em+re!%

    Funciones:

    A*%,#6%r) re3#!%r 0 %+r'%r e, "e!%rr,, "e, +,%*.

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    26Computacin e Informtica

    Ver#=$%r ue e, "e!%rr,, "e, +,%* !e% %$r"e $* ,!

    '(e! 0 *e$e!#"%"e! "e ,% em+re!%.

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    27Computacin e Informtica

    m%r$ "e re4ere*$#% +%r% &" e, +r$e! "e

    +,%*e%m#e*&.

    P%r% ,% "e&erm#*%$#7* "e ,! 3%,re! e!&r%&1-#$! !e

    reu*#7 % ,! "#re$!2 % &r%31! "e u*% ,,u3#% "e #"e%!

    !e -e*er7 u*% ,#!&% "e ,! 3%,re! ue #"e*=$%* % ,%

    em+re!%.

    Se-* e, %*9,#!#! e4e$&u%" ,! 3%,re! e!&r%&1-#$! "e

    ,% #*!&u$#7* !*:

    C"#id"d n P!'d%c$'+

    R+'n+".i#id"d n +% $!"."@'

    .@.. A*9,#!#! "e ,% C%"e*% "e V%,r

    L% $%"e*% "e 3%,r "e u*% em+re!% 0 ,% 4rm% e* ue

    "e!em+e5% !u! %$#"%"e! #*"#3#"u%,e! !* u* ree(

    "e !u /#!&r#%) "e !u e!&r%&e-#%) "e !u e*4ue +%r%

    #m+,eme*&%r ,% e!&r%&e-#% 0 ,%! e$*mF%!4u*"%me*&%,e! +%r% ,%! %$#"%"e! m#!m%!.

    A $**u%$#7* "e&%,,%rem! ,% C%"e*% "e V%,r "e ,%

    em+re!% M#!!,0* Cu+C%e!.

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    28Computacin e Informtica

    ACTIIDADES PRIMARIAS

    ACTIIDADES SECUNDARIAS

    Logstica Interna:Misslyn Cupcakes realiza un control de inventario de insumos y materiales.

    Operaciones:Misslyn Cupcakes realiza una correcta eleccin de los productos e insumos hacela diferencia para obtener productos bien presentados y de calidad.

    Mercadotecnia y Ventas: Misslyn CupCakes realiza distintas actividades asociadas a lacomercializacin del producto, promocin, fuerza de ventas, canal de distribucin y precio.

    Abastecimiento:Misslyn Cupcakescuenta conproveedores que leabastecen conproductos quemantienen suscualidades en sabor ytextura durante toda lajornada decomercializacin.

    Recursos Humanos:Misslyn Cupcakes cuentacon colaboradores deconocimiento y eficienciaque se reflejandirectamente en la calidad

    del servicio entregado.

    Tecnologa: MisslynCupcakes no requierede gran tecnologapara lacomercializacin

    cupcakes, ya que susventas son virtuales.

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    29Computacin e Informtica

    .@.?. Per=, "e C%+%$#"%" I*&er*%

    E! u*% m%*er% "e /%$er e, "#%-*7!$ e!&r%&1-#$ "e

    u*% em+re!% #*3,u$r%*" e* e, &"! ,! 4%$&re! ue

    %4e$&%* !u +er%$#7* $r+r%%.

    E, PCI eK%m#*% $#*$ $%&e-rF%!:

    L% $%+%$#"%" A"m#*#!&r%%

    L% $%+%$#"%" Cm+e%

    L% $%+%$#"%" "e &%,e*& /um%*.

    M"$!i= N1: P!3# d C""cid"d di!c$i9"

    C""cid"d

    Ad)ini+$!"$i9"

    7ORTALEKA DEBILIDAD IMPACTO

    A M B A M B A M B

    Im%-e* Em+re!%r#%, 8 8

    Ve,$#"%" "e re!+ue!&% %

    ,! +e"#"!

    8 8

    A-re!#3#"%" +%r%e*4re*&%r % ,%$m+e&e*$#%

    8 8 8

    H%'#,#"%" +%r%re!+*"er % ,%! *ue3%!&e*"e*$#%!

    8 8 8

    C'nc#%+i,n:

    L% em+re!% M#!!,0* Cu+$%e! mue!&r% u*%'ue*% #m%-e* em+re!%r#%, 4re*&e % ,%

    $mu*#"%" %!#m#!m e, u! "e *ue3%!

    &e*"e*$#%!) $m ,% /%'#,#"%" +%r% re&e*er %

    -e*&e 0 ,-r%r $*=%*6% "e +%r&e "e ,! $,#e*&e!

    0 ,% /%'#,#"%" +%r% re!+*"er %*&e +e"#"! 0

    $*!u,&%! !* +%r&e "e ,%! 4r&%,e6%! m9!

    #m+r&%*&e! "e ,% em+re!%.

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    30Computacin e Informtica

    M"$!i= N2: P!3# d C""cid"d

    C')$i$i9"

    C""cid"d

    C')$i$i9"

    7ORTALEKA DEBILIDAD IMPACTO

    A M B A M B A M B

    C%,#"%" "e,!er3#$# 4er&%"

    8 8

    Le%,&%" 0

    !%!4%$$#7* "e$,#e*&e!.

    8 8

    Pre$#!$m+e! "e,!er3#$#

    8 8

    Prm$#7* 0+u',#$#"%"

    8 8

    Im%-e*em+re!%r#%, "e$*=%*6% 0 $%,#"%"

    8 8

    C'nc#%+i'n+:

    E*&re !u! +r#*$#+%,e! 4r&%,e6%! !e me*$#*%:

    C%,#"%" "e !er3#$# 4er&%") ,e%,&%" 0

    !%!4%$$#7* "e, $,#e*&e) '%( $!&! e* ,%

    mer$%"erF%) #m%-e* em+re!%r#%,.

    E*&re !u! +r#*$#+%,e! "e'#,#"%"e! !e me*$#*%:

    Cre$#m#e*& "e ,% "em%*"% "e, !er3#$#)

    +r$e*&%(e "e +%r$#+%$#7* e* e, mer$%".

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    31Computacin e Informtica

    M"$!i= N*: P!3# d C""cid"d d T"#n$'

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    32Computacin e Informtica

    3%,r %$&u%, %*%,#6%"%. E, +r$e"#m#e*& !e-u#"

    +%r% ,% '&e*$#7* "e ,! re!u,&%"! "e ,% m%&r#6 e!

    !#m#,%r %, "e, PCI 0 ,! re!u,&%"! '&e*#"! !*:

    C""cid"d

    C')$i$i9"

    7ORTALEKA DEBILIDAD IMPACTO

    A M B A M B A M B

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    "$nci,n "#

    c#in$

    8 8

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    8 8

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    8 8

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    7'!)"ci,n 8 8

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    M'$i9"ci,n 8 8

    M"$!i= N4: P!3# d #"+ !"+ 7%nci'n"#+

    E*&re ,%! +r#*$#+%,e! 4r&%,e6%! $* #m+%$& %,&

    e*$*&r%m!:

    Re$e+$#7* 0 %&e*$#7* %, $,#e*&e

    A,m%$e*%m#e*&

    C*&r, "e eK#!&e*$#% "e mer$%"erF%

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    33Computacin e Informtica

    D#!e5

    I**3%$#7*

    M%$#7*

    .@.. E3%,u%$#7* "e ,!

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  • 8/10/2019 Informe PESI - Cupcakes

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    35Computacin e Informtica

    "e,#*$ue*&e !e% %&r%+%". 8E,, /% #*$reme*&%" ,%

    re*&%'#,#"%" "e $me&er $rFme*e! 0) +r eK&e*!#7*)

    "e ,% $rru+$#7*;) !!e*e. Y /%$er em+re!% e* u*

    $*&eK& "e $re$#e*&e #*!e-ur#"%" 0 3#,e*$#% * e!

    %&r%$%.

    L! em+re!%r#! re$*$e* e*&re ,%! %me*%6%! ,%

    eK&r!#7*) e, +e"#" "e $u+!) %!%,&!) !e$ue!&r!.

    C7m e*4re*&%r e, +r',em% $* m%0r e4e$#"%"

    8Se *e$e!#&%* re$ur!! e$*7m#$!) +er!*%,

    $%+%$#&%" 0 3,u*&%" +,F$%. S#* em'%r-) *ue!&r%

    +,#$F% e*e +r',em%! /%!&% +%r% %"u#r#r

    +%&ru,,er! !#!&em%! "e $mu*#$%$#*e!) !u!

    &1$*#$%! 4re*!e! 0 "e #*3e!-%$#7* * !*

    m"er*%! 0 ,% #*&e,#-e*$#% 'r#,,% +r !u %u!e*$#%;)

    e*umer%. Y ,! $!&! "e * %&e*"er ,% #*!e-ur#"%"

    !* %,&!. U* e!&u"# "e, PNUD!e5%,% ue !#* e,

    eK$e! "e muer&e! +r /m#$#"#! e* ,% re-#7*)

    e, PBI /u'#e!e !#" !u+er#r e* u* )) 8eu#3%,e*&e% u*% -%*%*$#% +&e*$#%, "e m9! "e US.

    m#,,*e! e* e, W;.

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    36Computacin e Informtica

  • 8/10/2019 Informe PESI - Cupcakes

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    37Computacin e Informtica

    *umer!!) 0% ue e!& $*,,e3% % $*!&%*&e! -uerr% "e

    +re$#!) $%m+%5%! +u',#$#&%r#%! %-re!#3%!) #*-re! "e

    *ue3! +r"u$&!) e&$.

    P"er "e *e-$#%$#7* "e ,! +r3ee"re!: L% em+re!%

    e*e u*% 'ue*% re,%$#7* $* !u +r3ee"r 0% ue e,,! ,e

    4re$e* u* 'ue* +re$# "e !u! +r"u$&!) e! mu0 $7m"

    0 !'re &" e*&re-%* e, +r"u$& $* ,% $%*"%"

    reuer#"% !#* "#!m#*u#r ,% $%*"%".

    P"er "e *e-$#%$#7* "e ,! $m+r%"re!: E!&e +u*&

    !e %*%,#67 e, $m+r&%m#e*& "e ,! $m+r%"re!)

    "e'#" % ue u* mer$%" "e(% "e !er %&r%$ $u%*"

    ,! $,#e*&e! e!&9* '#e* r-%*#6%"! 0 e!&! +ue"e*

    !u!&u#r %, +r"u$& 49$#,me*&e "e'#" % ue 1!&e * e!

    mu0 "#4ere*$#%" e! "e '%( $!&. Se ,,e-7 % ,%

    $*$,u!#7* ue ,! $m+r%"re! e!&9* '#e* r-%*#6%"! 0

    m%0re! !* !u! eK#-e*$#%! e* m%&er#% "e re"u$$#7* "e

    +re$#!) $%,#"%" 0 !er3#$#!.

    Ame*%6% "e #*-re!! "e +r"u$&! !u!&u&!: L!

    +r"u$&! +ue"e* !er !u!&u#"! 0% ue "e!em+e5%* ,%

    m#!m% 4u*$#7* +%r% e, m#!m -ru+ "e $*!um#"re!)

    +er ue !e '%!%* e* u*% &e$*,-F% "#4ere*&e 0 m"e,!

    *3e"!!. E!&! +r"u$&! $*!&u0e* u*% %me*%6% e*

    ,% me"#"% ue ,% !u!&u$#7* +ue"e /%$er!e !#em+re) ,%!#&u%$#7* !e $m+,#$% m9! 0% ue ,! !u!&u&! e!&9*

    m9! %3%*6%"! &e$*,7-#$%me*&e) !* mu$/ m9!

    ,,%m%! 0 !e e*&r%* $* +re$#! m9! '%(! e* e,

    mer$%".

    ... E3%,u%$#7* "e ,!

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    38Computacin e Informtica

    e! ue 'r#*"% !u! +re$#! $7m"! "e %$uer" % ,!

    ue e, $,#e*&e reu#ere 0 !'re&" ue ,% em+re!%

    +ue"e reuer#r !u! +r"u$&! +%r% ,% e,%'r%$#7* "e

    !u! $u+$%e mu$/ m9! r9+#" 0 e! %$$e!#',e +%r% ,%

    em+re!%.

    .?. De&erm#*%$#7* "e ,!

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    39Computacin e Informtica

    reuerF%* $%m'#! 4u*"%me*&%,e!. L%! m9! re$#e*&e!

    #**3%$#*e! "e %u&m%%$#7* 0 $m+u&%"r%!

    %$&u%,me*&e e*e* u* e4e$& mu0 #m+r&%*&e2 !#*

    em'%r-) !e /% e!&u"#%" +$ ,% re,%$#7* e*&re ,%

    &e$*,-F% 0 ,! !#!&em%! +!#$!$#%,e!.

    H%#re %=rm% %, re!+e$&: *ue!&r! +,%*e! "e +r"u$$#7*

    #*"u!&r#%, !* $re%"! +%r% u,#6%r ,% &1$*#$% "e ,%

    +r"u$$#7*) ,%! $%r%$&erF!$%! "e ,% m9u#*% 0 ,%!

    $u%,#"%"e! "e, m%&er#%, % !u m9K#m *#3e,. E, +er%"r

    e! $*!#"er%" $m u*% 3%r#%',e "e+e*"#e*&e. See!+er% ue !e %"%+&e 0 %(u!&e. E! #*&ere!%*&e e!+e$u,%r

    e* , ue $urr#rF% !# *! %'$9r%m! % $re%r u*% ,F*e%

    "e +r"u$$#7* "#!e5%"% +%r% m%K#m#6%r ,! Re$ur!!

    Hum%*! 0 ,%! m%$#*e! "e ,%! +er%$#*e! "e ,!

    +er%"re!. Y ,ue- $*!#"er%m! ,% m9u#*% $m

    %"e$u%r!e % ,! reuer#m#e*&! "e u* !#!&em% "#!e5%"

    +%r% m%K#m#6%r ,%! +&e*$#%,#"%"e! /um%*%!.

    L% &e$*,-F% %4e$&% % ,! m#em'r! "e ,%!

    r-%*#6%$#*e! e* "#3er!%! 4rm%!. E! u* 4%$&r $,%3e

    +%r% "e&erm#*%r ,%! &%re%! reuer#"%! 0 e, -r%" "e

    e!+e$#%,#6%$#7*. C* 4re$ue*$#% "e&erm#*% e, &%m%5 0

    ,% $m+!#$#7* "e, -ru+ "e &r%'%( #*me"#%& 0 e,

    m%r-e* "e $*&%$&! $* &r! &r%'%(%"re! 0

    !u+er3#!re!.

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    40Computacin e Informtica

    m%!%) #m+*e u*% "#me*!#7* "e em+ % ,!

    &r%'%(%"re!. Reu#ere +u*&u%,#"%" +%r% em+e6%r e,

    +r$e! 0 =(% u* $#er& r#&m "e &r%'%(.

    L! $%m'#! &e$*,7-#$! +"rF%* $re%r #*!e-ur#"%" 0

    %*!#e"%" e* e, em+,e 0 e* ,! &r%'%(%"re!. L%!

    /%'#,#"%"e! "e!%rr,,%"%! % , ,%r- "e u* +er#"

    +"rF%* re!u,&%r '!,e&%!) , $u%, %4e$&% 3#&%,me*&e !u

    %u& +er$e+$#7* 0 m%$#7*.

    I)"c$' d #" Tcn'#'(5" n # Si+$)"

    Ad)ini+$!"$i9':U*% "e ,%! +r#*$#+%,e! $*!e$ue*$#%! "e ,% &e$*,-F%

    $%m'#%*&e /% !#" ,% $re$#e*&e e!+e$#%,#6%$#7* "e,

    $*$#m#e*&. E, !#!&em% %"m#*#!&r% e* ,% m%0rF%

    "e ,%! r-%*#6%$#*e! #*$,u0e % mu$/! +%r$#+%*&e!

    $* /%'#,#"%"e! 0 $%+%$#&%$#7* e!+e$#%,#6%"%!. Mu$/!

    e!+e$#%,#!&%! $* %"e$u%"% $%+%$#&%$#7* e!&9* e*

    +!#$#*e! %"m#*#!&r%%!: #*3e!-%$#7* 0 "e!%rr,,)eK+er&! e* $mu*#$%$#*e! 0 +!#$7,-! 0 !$#7,-!

    #*"u!&r#%,e!.

    E, !#!&em% %"m#*#!&r% m"er* * e!&9 #*&e-r%"

    +r u*% !,% +er!*% ue &e*-% $*$#m#e*& 0 +"er

    %'!,u&!2 e!&9 4rm%" +r u* eu#+ "e e!+e$#%,#!&%!

    $%+%$#&%"! ue $*&r#'u0e* $* !u! /%'#,#"%"e! %,

    'ue* "e!em+e5 "e ,% r-%*#6%$#7*. Nrm%,me*&e !*

    ,! 8$%&%,#6%"re!; ue %0u"%* % ,% r-%*#6%$#7* %

    u,#6%r 0 %"%+&%r ,! *ue3! %3%*$e! &e$*,7-#$!.

    I)"c$' d #" Tcn'#'(5" n #" A%$')"$i="ci,n:

    L%! &e$*,-F%! "e $m+u&%"r%! 0 &r%! re,%$#*e! $*

    e,,%! e!&9* &e*#e*" u* e4e$& #m+r&%*&e e* &"! ,!

    *#3e,e! "e ,%! r-%*#6%$#*e!. E* e, *#3e, +er%) ,%

    %u&m%%$#7*) ,%! m9u#*%! $*&r,%"%!

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    41Computacin e Informtica

    *um1r#$%me*&e) ,! r'&! #*"u!&r#%,e! 0 ,! !#!&em%!

    eK#',e! "e m%*u4%$&ur% !* e(em+,! "e e!&%

    &e$*,-F%. L% %u&m%%$#7* re+re!e*&% ,% 4%!e %$&u%,

    "e u*% &e*"e*$#% % ,%r- +,%6 /%$#% u*% m%0r

    $m+,e(#"%" 0 m"er*#6%$#7* "e ,! !#!&em%!

    &e$*,7-#$! +%r% ,% +r"u$$#7* "e '#e*e!. I*$,u0e ,%

    3#*$u,%$#7* "e ,! +r$e!! "e $*&r, $m+u&%r#6%"!

    0 ,% m%u#*%r#% e* u* !#!&em% #*&e-r%" "e +r"u$$#7*.

    L%! m9u#*%! $*&r,%"%! *um1r#$%me*&e +r

    $m+u&%"r% e*e* u*% -r%* eK#'#,#"%" 0

    %"%+&%'#,#"%" $m+%r%"%! $* ,%! m9u#*%!

    /err%m#e*&%! &r%"#$#*%,e! "e u* !, =*. Pue"e* !er

    +r-r%m%"%! +%r% "e!em+e5%r "#3er!%! +er%$#*e!

    e* "#4ere*&e! +%r&e! !#* u* re%$*"#$#*%m#e*&

    e,%'r%".

    .. A*9,#!#!

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    42Computacin e Informtica

    Re$ur!! Hum%*! !#* $%+%$#&%r.

    A)n"="+

    L% ,,e-%"% % ,% $#u"%" "e ,%! *ue3%! +%!&e,erF%! ue

    e*e* u* m%0r $%+#&%, 0 u*% me(r "#!&r#'u$#7* "e

    !u! +r"u$&!.

    L! r9+#"! $%m'#! e* ,%! m%u#*%r#%! +%r% ,%

    e,%'r%$#7* "e +%!&e,e!.

    L! $%m'#! $,#m9$! e* ,% re-#7*.

    L% %+%r#$#7* "e *ue3! #m+ue!&!.

    L% #*e!&%'#,#"%" +,F$% e* e, +%F!.

    E, %ume*& #*&er*%$#*%, e* e, +re$# "e ,!

    $ere%,e!.

    L% e!$%!e6 "e %,#me*&! e* e, mu*".

    O'!$%nid"d+

    L% =rm% "e *ue3! &r%&%"! #*&er*%$#*%,e!.

    E, -u!& "e ,! $*!um#"re! +r ,! +%!&e,e!.

    L% -r%* %$e+&%$#7* "e ,% +%!&e,erF% +r +%r&e "e ,!$*!um#"re! e* !u 9re% "e #*ue*$#%.

    E, #*$reme*& "e ,% +',%$#7* e* ,% $#u"%" "e L%

    L#'er&%" Tru(#,,Per.

    Di"(n,+$ic' d #" O!("ni="ci,n

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    43Computacin e Informtica

    C%"d!'N4: P!3# d C""cid"d Di!c$i9"

    C'nc#%+i,n: L% em+re!% "e $u+$%e! mue!&r% u*% 'ue*%

    #m%-e* 4re*&e % ,% $mu*#"%" %!#m#!m e, u!

    "e +,%*e! e!&r%&1-#$! $m ,% /%'#,#"%" +%r%

    $*3er!%r % !u! $,#e*&e! 0 e!&9 +re+%r%" +%r%

    re!+*"er %*&e $*!u,&%! 0 re$,%m! !*

    +%r&e "e ,%! 4r&%,e6%! m9! #m+r&%*&e! "e ,%

    em+re!% "e $u+$%e!.

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    44Computacin e Informtica

    CAPACIDADTECNOLGICA

    7ORTALEKA

    DEBILIDAD

    IMPACTO

    A M B A M B A M B

    C%+%$#"%" "e I**3%$#7* 8 8

    N#3e, "e u,#6%$#7* "e$m+u&%"r%! +%r% e,

    "e!em+e5 ,%'r%,

    8 8

    N#3e, "e u! "e I*&er*e&+%r% +"er 4re$er !u!

    +r"u$&!

    8 8

    C%+%$#"%" "e$mu*#$%$#7* $* ,!

    $,#e*&e!

    8 8

    U,#6%$#7* "e ,% +9-#*%Xe'

    8 8

    N#3e, "e #*3er!#7* e* !u!m%&er#%,e!

    8 8

    C%"d!'N-: P!3# d C""cid"d Tcn'#,(ic"

    C'nc#%+i,n:

    Cm 4r&%,e6% me"#% "e ,% em+re!% "e

    $u+$%e! e*$*&r%m!: e, *#3e, "e

    u,#6%$#7* "e $*3e*$#m#e*& % !u!

    $,#e*&e!.

    Cm "e'#,#"%"e! e*$*&r%m!: ue e!&%

    em+re!% * $ue*&% $* mu$/! %'!$e!! %

    #*&er*e& +r e! * +ue"e 4re$er mu$/!

    !u! +r"u$&!.

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    45Computacin e Informtica

    C%"d!' N/: P!3# d C""cid"d d T"#n$'

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    46Computacin e Informtica

    C%"d!' N : P!3# d C""cid"d C')$i$i9"

    C'nc#%+i'n+:

    E*&re !u! +r#*$#+%,e! 4r&%,e6%! !e me*$#*%:

    C%,#"%" "e 4er&% ,e%,&%" 0 !%!4%$$#7* "e, $,#e*&e)

    '%( $!&! e* ,%! 3e*&%!.

    7ASE III: ALINEAMIENTO DEL PLAN DE SISTEMAS AL PLAN

    ESTRATGICO INSTITUCIONAL

    ?.@. M"e,%m#e*& I*!&u$#*%,

    Mi+i,n

    Cm em+re!% +r"u$&r% 0 $mer$#%,#6%"r% "e

    Cu+$%e! *! e*4$%m! e* !%!4%$er 0 "e,e#&%r e,

    +%,%"%r "e ,! m9! eK#-e*&e!) 'r#*"9*",e! u*

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    47Computacin e Informtica

    +r"u$& !%,u"%',e) *3e"! 0 $* ,! +r"u$&! "e

    m9! %,&% $%,#"%"2 4re$#e*" %!F u*% -%r%*&F% e*

    *ue!&r! +r"u$&! 0 e* e, !er3#$# %, $,#e*&e $* %,&

    -r%" "e re!+*!%'#,#"%".

    N! #"e*=$%m! +r !er u*% em+re!% ue &r%'%(%

    $* $%r#!m% 0 "e"#$%$#7* e* ,% e=$%$#% +er%$#*%,

    $* e, =* "e $*&r#'u#r e* ,% %,#me*&%$#7* !%,u"%',e "e

    *ue!&r! $*!um#"re! $* u* +r"u$& "e $%,#"%".

    i+i,n

    E* e, %5 @ MISSLYN CUPCAES e*e $m

    '(e !er u*% em+re!% !7,#"% 0 ,F"er e* ,%

    "#!&r#'u$#7* "e +%!&e,#&! me"#%*&e ,% $*!&%*&e

    #**3%$#7* "e +r"u$&!) +r$e!! 0 !er3#$#!) e!&%*"

    % ,% 3%*-u%r"#% "e ,%! &e*"e*$#%! "e, mer$%")

    $re$#e*" re*&%',eme*&e 0 %!F +"er +!#$#*%r*! e*

    e, mer$%" ,$%, 0 *%$#*%, $* u* $m+rm#! "eme(r% $**u%) ,-r%*" e, m%0r +r-re!

    '#e*e!&%r +%r% ,! $,%'r%"re!.

    ?.. Se,e$$#7* 0 A*9,#!#! "e A*&e$e"e*&e!

    "#'!+:

    L% m%r$% 'u!$%r% +!#$#*%r!e e* e, mer$%" 0

    ,-r%r u*% $%+%$#"%" "e %"%+&%$#7* % ,!

    $%m'#! ue 3%0%* !ur-#e*" % , ,%r- "e,

    em+. Se 'u!$% ue ,% m%r$% ,,e-ue % ,!

    $*!um#"re! -e*er9*",e $*=%*6% 0 ue %

    !u 3e6 !e !#e*&%* #"e*=$%"!. D9*",e u*%

    $*3#$$#7* "e ue re%,me*&e MISSLYN

    CUPCAES 'u!$% u* ,%6 e*&re %m'!. S#e*"

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    48Computacin e Informtica

    1!&% u*% m%r$% "e +r"u$&! $%!er!) !e 'u!$%

    m!&r%r ,! +r"u$&! ue !* "#4ere*$#%,e! 0

    r#-#*%,e!.

    O.@$i9'+:

    O.@$i9'+ +c53c'+

    Pre+%r%r +%!&e,#&! "e %,&% $%,#"%") $*

    3%r#e"%" "e !%'re! 0 "#!e5! % u* +re$#

    %$$e!#',e +%r% *ue!&r! $*!um#"re!. I**3%r "e %$uer" % ,%! &e*"e*$#%! "e,

    mer$%" 0 % ,%! eK#-e*$#%! "e $%"% $,#e*&e. Br#*"%r u*% %&e*$#7* %, $,#e*&e +er!*%,#6%"%)

    $re%*" %!F u*% #"e*"%" % ,% /r% "e e,e-#r)

    "9*",e ,% +!#'#,#"%" "e &e*er e, !er3#$# "e

    De,#3er0 % ,% /r% "e /%$er !u! +e"#"!.

    A L"!(' P#"=':

    P!#$#*%r*! $m m%r$% ,F"er e* e, ru'r "e$u+$%e!. L-r%*" %!F u* 4uer&e +!#$#*%m#e*& e*

    ,% me*&e "e ,! %!F) u* 4uer&e +!#$#*%m#e*& e* ,%

    me*&e "e ,! $*!um#"re! 0 ue e,,! !#e*&%* "e ,%

    m%r$% $*=%*6% e* !u! +r"u$&! 0 !e*" "e

    +er&e*e*$#%.

    M$"+

    Ser u*% em+re!% &&%,me*&e re$*$#"% 0$m+e&e*&e ,$%,me*&e) ,-r%r ue *ue!&r! $,#e*&e!

    e!&1* &&%,me*&e #"e*=$%"! $* *ue!&r% em+re!% 0

    !#e*&%* ue 4rm%* +%r&e "e e,,% 0 4re$er u* +r"u$&

    &&%,me*&e !%*.

    P!inci"#+ !'.#)"+ % n!n$" #" )!+":

    C%re$e "e u* !#!&em%

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    49Computacin e Informtica

    D$!)in"ci,n d +$!"$(i"+Se $re%r% e, !er3#$# "e $,%!e! "e re+!&erF% +%r%

    &"! ,! $,#e*&e! #*&ere!%"! e* 3#*$u,%r!e "e m%*er%

    m9! "#re$&% $* MISSLYN CUPCAES.L% em+re!% !e #*&ere!% +r ,-r%r 3#*$u,%r!e $* !u

    +',#$ '(e +%r% e*&e*"er, 0 +"er

    !%!4%$er,.

    7ASE I: IDENTI7ICACIN DE REUERIMIENTOS

    .@. A*9,#!#! "e ,! Pr$e!! "e, Ne-$#

    P!'c+' d E#".'!"ci,n d C%c"+

    In(!din$+:

    -r%m! "e m%*&eu#,,%

    -r%m! "e %6$%r

    /ue3! -r%m! "e e!e*$#% "e 3%#*#,,%

    -r%m! "e ,e3%"ur%

    -r%m! "e /%r#*%

    R%,,%"ur% "e ,#m7* *%r%*(%

    P!"!"ci,n:

    Cu+C%e! '9!#$!: P%r% e,%'r%r e!&! r#$!

    +%!&e,#,,! , +r#mer ue &e*em! ue /%$er e!

    $,$%r ,% m%*&eu#,,% e* u* ',) #*&e*&%*" ue

    * e!&1 "em%!#%" "erre"%) !#* , (u!& +%r%

    +"er me6$,%r,% '#e*. Le %5%"#m! e, %6$%r 0

    me6$,%m! '#e* /%!&% $*!e-u#r u*% m%!%

    u*#4rme. De!+u1! ,e 3%m! %5%"#e*" ,!

    /ue3! u* +r u*.

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    50Computacin e Informtica

    "!id"d d +".'!+: Cu+$%e! "e C/$,%&e

    Cu+$%e! "e Ore Cu+$%e! "e Turr7*

    Cu+$%e! "e V%#*#,,%

    Cu+$%e! "e C%41

    Cu+$%e! "e M%*6%*%

    Cu+$%e! "e C/$,%&e B,%*$

    Cu+$%e! "e A3e,,%*%

    Cu+$%e! "e L#m7*

    Cu+$%e! "e Nu&e,,%

    Cu+$%e! "e S%* V%,e*&F*

    Cu+$%e! "e, M*!&ru "e ,%! G%,,e&%!

    Cu+$%e! "e P,9&%*

    Cu+$%e! "e

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    51Computacin e Informtica

    L%! m%&er#%! +r#m%! ue , reu#er%* !er9* ,,e3%"%!

    %, %,m%$1* "e ,% em+re!%. L% &r%'%(%"r% "e ,%

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    . E, $!&.

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    .

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    53Computacin e Informtica

    Di"(!")":

    Un #'c"# "dc%"d' "!" #" !'d%cci,n

    > 9n$" d# !'d%c$'

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    54Computacin e Informtica

    C'ndici'n+ +"ni$"!i"+ d# +$".#ci)in$'

    U.ic"ci,n > "cc+': E, e!&%',e$#m#e*&

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    /%$#% ,! !um#"er! +%r% 4%$#,#&%r !u ,%3%".

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    55Computacin e Informtica

    P%re"e! "e m%&er#%, #m+erme%',e) "e $,r $,%r)

    ,#!%!) !#* -r#e&%!) 49$#,e! "e ,#m+#%r 0 "e!#*4e$&%r. Se

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    %m'#e*&e! "e'e* $*&%r $* ,% #,um#*%$#7* *%&ur%,

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    56Computacin e Informtica

    0 %r=$#%, !u=$#e*&e e* #*&e*!#"%") $%*"%" 0

    "#!&r#'u$#7*) ue +erm#&% re%,#6%r ,%! +er%$#*e!

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    [,e! +%r% M*&%(e! 0 De$r%$#7*.

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    $,#e*&e! +"r9* "#!4ru&%r "e, !er3#$#.

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    57Computacin e Informtica

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    ,% B%"r%) Re=*%"r%) M,e"r%) L#$u%"r% 0

    EK+r#m#"r "e

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    58Computacin e Informtica

    &em+er%&ur% "e ,! +r"u$&! +%r% %!F &e*er u*%

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    re%,#6% !u %"m#*#!&r%$#7* "e ! *e-$#.

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    59Computacin e Informtica

    ... D#%-*7!$ "e ,! S#!&em%! "e I*4rm%$#7*

    N $ue*&% $* !#!&em% #*4rm9$.

    7ASE : MODELO DE SISTEMAS DE IN7ORMACIN

    PROPUESTO

    [email protected]=*#$#7* "e, M"e, "e S#!&em% "e I*4rm%$#7*

    Reuer#"

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    OBJETIO

    Te*er u* !#!&em% +%r% e, $*&r, "e ,!

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    u&e*!#,#!) %!F $m 4%$#,#&%r !u '!ue"%

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    TAREAS:

    M%*&e*er e, re-#!&r "e ,!

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    em+re!%.

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    +r $7"#-) *m're !e-* ,!

    reuer#m#e*&! "e, u!u%r#.USUARIO: A"m#*#!&r%"r%

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    60Computacin e Informtica

    TAREAS:

    Re-#!&r "e m3#m#e*& "e $%(%)

    3er#=$%$#7* 0 3%,#"%$#7*.

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    "e!%rr,, "e !u! %$#"%"e! %$r"e % ,! reuer#m#e*&!

    +,%*&e%"!.

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    61Computacin e Informtica

    ?. !dministracin:L% $%+%$#"%" "e, !#!&em% +%r% %+0%r e*

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    %"%+&%'#,#"%" "e, u!u%r# %, *ue3 !#!&em%.

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    62Computacin e Informtica

    C%"d!'N4: En$'!n' $cn'#,(ic' "c$%"#

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    63Computacin e Informtica

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    C%"d!'N-: BASE DE DATOS

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    7ASE I: ELABORACIN DEL PLAN DE ACCIN

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    http://www.buenastareas.com/materias/proyecto-de-una-empresa-de-cupcakes/0http://www.buenastareas.com/materias/proyecto-de-una-empresa-de-cupcakes/0http://miunespace.une.edu.ve/jspui/bitstream/123456789/2031/1/TG4992.pdfhttp://miunespace.une.edu.ve/jspui/bitstream/123456789/2031/1/TG4992.pdfhttp://repositorio.uis.edu.co/jspui/bitstream/123456789/5310/2/137760.pdfhttp://repositorio.uis.edu.co/jspui/bitstream/123456789/5310/2/137760.pdfhttp://fido.palermo.edu/servicios_dyc/blog/docentes/trabajos/3576_8422.pdfhttp://fido.palermo.edu/servicios_dyc/blog/docentes/trabajos/3576_8422.pdfhttp://chauxilovecupcakes.blogspot.com/2013/10/plan-de-negocios.htmlhttp://chauxilovecupcakes.blogspot.com/2013/10/plan-de-negocios.htmlhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdfhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdfhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdfhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdfhttp://www.buenastareas.com/materias/proyecto-de-una-empresa-de-cupcakes/0http://www.buenastareas.com/materias/proyecto-de-una-empresa-de-cupcakes/0http://miunespace.une.edu.ve/jspui/bitstream/123456789/2031/1/TG4992.pdfhttp://miunespace.une.edu.ve/jspui/bitstream/123456789/2031/1/TG4992.pdfhttp://repositorio.uis.edu.co/jspui/bitstream/123456789/5310/2/137760.pdfhttp://repositorio.uis.edu.co/jspui/bitstream/123456789/5310/2/137760.pdfhttp://fido.palermo.edu/servicios_dyc/blog/docentes/trabajos/3576_8422.pdfhttp://fido.palermo.edu/servicios_dyc/blog/docentes/trabajos/3576_8422.pdfhttp://chauxilovecupcakes.blogspot.com/2013/10/plan-de-negocios.htmlhttp://chauxilovecupcakes.blogspot.com/2013/10/plan-de-negocios.htmlhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdfhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdfhttp://pujportal.javeriana.edu.co/portal/page/portal/rectoria/respsocial/docs_pdfs/2010%20-%20Panader%EDa%20del%20Centro%20Hogar%20San%20Jorge%20-Albergue%20In.pdf
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