innovation through participation
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Innovation through participation: how to increase participation of employees and how that generates innovationTRANSCRIPT
Innovation through participa-tion - The role of discourse
Tuomas Kamppila14.12.2012
Innovation through participa-tion - The role of discourse
Tuomas Kamppila14.12.2012
Innovation through participa-tion - The role of discourse
Tuomas Kamppila14.12.2012
Innovation through participa-tion - The role of discourse
Tuomas Kamppila14.12.2012
Innovation? Creativity?
“The best way to have a good idea is to have a lot of ideas.” -Linus Pauling
“Given enough eyeballs, all bugs are shal-low.”-Linus Torvalds
Surely two Linuses can't be wrong.
Participation?
OK, let’s get down to business...
The critical discursive perspective.
Disabling
Enabling
6 discourses on participation
Mystification
Disciplining
Technologization
Self-actualization
Dialogization
Concretization
Mantere, Vaara (2008)
Let’s make sense of it: Identify & discuss discourses.
Has any of this happened in your organization?
Did it enable or disable people to participate? What was the outcome for your organization?
...Be honest
That’s a lot of discourse
Let’s connect with the framework
Disabling
Enabling
6 discourses on participation
Mystification
Disciplining
Technologization
Self-actualization
Dialogization
Concretization
Mantere, Vaara (2008)
Conception: process driven by statements not to be questioned or criticized, access to information is restricted, closed workshops, use of experts
Role of management: preacher, central roleRole of employees: follower, not to question managers
Effect on participation: managers generate, employees implement
Mystification
Conception: command structures, organizational control mechanisms, access to information restricted
Role of management: heroes with responsibility, punishing disobedienceRole of employees: follow the guidelines and the rules
Effect on participation: managers’ central role legitimated, participation when permitted
Disciplining
Conception: follow a specific system with rules, info controlled
Role of management: define the systemsRole of employees: follow the system, expert power
Effect on participation: specific systems legitimated, limiting new perspectives
Technologization
Conception: finding meaning, ideally emancipation, micro-level decisions and workshops
Role of management: all can participateRole of employees: all can participate
Effect on participation: legitimates group and individual efforts and even conflicting ideas
Self-actualization
Conception: constructive dialogue between different groups, concrete negotiations for different stakeholders
Role of management: key decision-makersRole of employees: participation allowed
Effect on participation: legitimates managers’ key role, helps give voice to others
Dialogization
Conception: transparent, concrete rules and practices for everyday decision-making
Role of management: key decision-makers but follow joint rulesRole of employees: participate as specified by the joint rules
Effect on participation: helps demystify decision-making & legitimate participation
Concretization
Avoid ”Tom Sawyer” thinking Decide where to open up – and where not to
open up Be of the community – not above the
community
How to change? Some thoughts
Chris Grams, 2012
One year from nowUntil the end of the year
Today
Take-away: what will you do differently?
Thank you!
Tuomas Kamppila14.12.2012