installation check point 1/1 request listexamplekey-in basic information 1si nameabc si 2cust...

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nstallation Check Point 1/1 Request List Example Key-In Basic Information 1 SI Name ABC SI 2 Cust Name Marriott Hotel 3 Installation Type (Location) Indoor Lounge (Chicago) 4 Landscape/Portrait Landscape 5 Connection Type DaisyChain 6 Connection Interface DVI & RS232C 7 Daily Usage Time 16H Per Day Hospitality (TV) SI System 8 Broadcast Method (TV) Air / Cable / satellite / STB 9 Server Name (TV) PCS2000 10 Modulator Name (TV) mod234 11 Router Name (TV) R787 12 Transcoder (TV) TR351 13 Headend System Name(TV) Sonifi / Acentic 14 ProCentric Yes/No (TV) Yes 15 ProCentric Mode (TV) Flash / Gem / HTML 16 Media Type (TV) RF / IP 17 FTG or Not (TV) Yes 18 Pillow Speaker Yes/No (TV) No 19 IR Protocol (TV) Zenith / NEC / Philips / RCA Digital Signage (DS) SI System 20 Media Player Name (DS) MP700 21 OS (DS) Windows 7 Embedded 32bit 22 Graphic Card (DS) nVidia W5000 23 Control Interface (DS) Network 24 Commands (DS) DC On/Off, Volume Up/Down 25 Distribution SW (DS) SuperSign W 2.1.1 26 Controlling SW (DS) SuperSign C 2.0.1 27 Player SW (DS) Windows Media Player 28 Contents Type (DS) Coffee Menu 29 Static/Dynamic Content (DS) Dynamic (change content every 15 sec) 30 Content Resolution (DS) 1920*1080

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Page 1: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Installation Check Point

1/1

Request List Example Key-In

Basic Information

1 SI Name ABC SI  

2 Cust Name Marriott Hotel  

3 Installation Type (Location) Indoor Lounge (Chicago)  

4 Landscape/Portrait Landscape  

5 Connection Type DaisyChain  

6 Connection Interface DVI & RS232C  

7 Daily Usage Time 16H Per Day  

Hospitality (TV)SI System

8 Broadcast Method (TV) Air / Cable / satellite / STB  

9 Server Name (TV) PCS2000  

10 Modulator Name (TV) mod234  

11 Router Name (TV) R787  

12 Transcoder (TV) TR351  

13 Headend System Name(TV) Sonifi / Acentic  

14 ProCentric Yes/No (TV) Yes  

15 ProCentric Mode (TV) Flash / Gem / HTML  

16 Media Type (TV) RF / IP  

17 FTG or Not (TV) Yes  

18 Pillow Speaker Yes/No (TV) No  

19 IR Protocol (TV) Zenith / NEC / Philips / RCA  

Digital Signage (DS)

SI System

20 Media Player Name (DS) MP700  

21 OS (DS) Windows 7 Embedded 32bit  

22 Graphic Card (DS) nVidia W5000  

23 Control Interface (DS) Network  

24 Commands (DS) DC On/Off, Volume Up/Down  

25 Distribution SW (DS) SuperSign W 2.1.1  

26 Controlling SW (DS) SuperSign C 2.0.1  

27 Player SW (DS) Windows Media Player  

28 Contents Type (DS) Coffee Menu  

29 Static/Dynamic Content (DS) Dynamic (change content every 15 sec)  

30 Content Resolution (DS) 1920*1080  

Page 2: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Installation Check Point

Page 3: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Evaluation Criteria

Installation type

Evaluation item *Mandatory *Score CriteriaEvaluation Quantity

Total score

FinalMandatory

Satisfactory

(5)Pass(3)

Unsatisfactory (0)

Wall-mounted single product

installation

ABCDE 1,2,3 / 4(32 questions, out of 160)

A2,5B6

C1,2,7D6,9E2

Satisfactory : 128↑Normal :127~50

Unsatisfactory : 49↓

Wall-mounted video wall

ABCDE 1,2,3 / 5,6,7(34 questions, out of 170)

A2,5B6

C1,2,7D6,9

E2,6,7

Satisfactory : 136↑Normal : 135~85

Unsatisfactory : 84↓

OutcaseIndoor

installation

ABCDF 1,2,3,4,5,6 / 7(35 questions, out of 175)

A2,5B6

C1,2,7D6,9

F2,3,7

Satisfactory : 140↑Normal :139~88

Unsatisfactory : 87↓

OutcaseOutdoor

installation

ABCDF 1,2,3,4,5,6 / 8,9,10

(37 questions, out of 185)

A2,5B6

C1,2,7D6,9

F2,3,9

Satisfactory : 148↑Normal : 147~93

Unsatisfactory : 92↓

E.g.) Wall-mounted single product

installation

ABCDE 1,2,3 / 4(32 questions, out of 160)

A2,5B6

C1,2,7D6,9E2

Satisfactory : 128↑Normal : 127~50

Unsatisfactory : 49↓

0or3

30X

score of 5-

2X

score of 0150

Passor

NG(three mandatory

items are unsatisfactory)

- 1 -

■ Evaluate by installation type and add up each score on checklist sheet> Final evaluation 1) PASS : score is over normal / for less than three mandatory items 2) NG : score is below unsatisfactory/ for three or more mandatory items, reexamine installation site and improve unsatisfactory items

※ Score criteria : Satisfactory: 80%↑, Normal: 79~50%, Unsatisfactory: 50%↓ ※ Mandatory items : Has to be at least normal (Write only insufficient quantity), NG if 3 or more mandatory items are unsatisfactory

Page 4: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Checklist

Checkpoint QuestionEvaluation Criteria

Score Note Satisfactory(5) Normal(3) Unsatisfactory(0)

Befo

re installatio

n

Cautions for

transportation

Was the product pressed during transportation?

No damage to boxOne set has

damaged box More than one set has

damaged box

Was the product dropped during transportation?

No damage due to falling during transportation

-

Damage due to product fall during

transportation(More than one

product)

Was the product standing during transportation?

Transported vertically -Laid down horizontally during transportation Moving the product by laying it down can

damage the module.

Was appropriate number of people used for transportation?

Over 72” : 4 or more peopleBelow 72 ”: less than 4 people

Over 72”: 4 or more people

Below 72 ”: less than 4 people

- Only one person

Were attention paid for external shock during transportation?

No external shock during transportation

-

Product damaged due to external shock

during transportation(More than one) Bumping the edge of the product can cause

line defects.

Were risks checked for product storage?

Eliminate risk factors near product storage

- Unchecked-Remove risk factors for storage. -Do not lean to product box or

place objects on top.

- 1 -

Total :

Mandatory

Mandatory

Do not press the product.

Do not drop the product.

Do not drop the product by pressing.

Do not move the product by laying it down.

Need minimum 4 people for transportation.

Need minimum 2 people for transportation.

Number of people based on product

Pay attention when moving product.

Do not drop the productduring transportation.

Page 5: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Checklist

Checkpoint QuestionEvaluation Criteria

Score NoteSatisfactory(5) Normal(3) Unsatisfactory(0)

Befo

re installatio

n

Ch

eckpo

ints fo

r installatio

n sites

Prepare site

Was installation site prepared through

discussion with customers?

Site prepared for installation

Does not agree with discussion

Delayed or withdrawn due to unprepared

sites

Write down discussion and share with customer and related parties

Check equipm

ent list

Were equipment on the list prepared correctly?

Equipment on the list prepared

-Equipment not

prepared

- Check required equipment during preliminary examination

> Lift, walk plate, ladder, hammer drill, cutter, electric drill, etc.

Safety standard com

pliance

Were cautions for high-working place vehicles followed?

1. Safety handrail 2.Safety bet3. Walk plate 4 Check weights

All More than 2 Not followed

Were uniform regulations followed?

All followed – safety hat,

top/bottom/gloves/safety shoes

All but one All not followedFollow regulations to prevent

accidents during installation

Exam

ine structure

Were installation type checked in advance? (standing, general,

purchase, frame)

Preliminary examination of wall type

-Wall type was not

checked in advance

- Prepare installation equipment right for wall type and materials (wood, plaster)

Distance from

wall

Have you checked if distance between the product

and wall is sufficient?All satisfactory

Space reduced by negotiation with

customerInsufficient space

- 2 -

Total :

Mandatory

Page 6: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Checklist

Checkpoint Question Evaluation Criteria

Score Note Satisfactory(5) Normal(3) Unsatisfactory(0)

Befo

re installatio

n

Ch

eckpo

ints fo

r installatio

n

Check if the right

product is

provided

Was the product rightfor the installation

environment provided? 1) Outdoor (xxWX model) or indoor 2) For 18 hours or 24 hours

Meets requirements -Does not meet requirements

- Models used for less than 18 hours :

M2901S, M3801S,38WR50,26TS30, M3704C,32VS10,M3204C, 55WT30,65VS10, 84WS70BS

Check product exterior

Was it passed the preliminary examination

when packaging was dismantled?

Preliminary examination

- No- Check by LG Electronics B2B

Support Center

Product standin

g

Was the product in standing position when packaging was

removed?

Packaging removed in its standing position

- No

Product standin

g

Were the product bottom supported and handle held during

transportation?Yes - No

Support the set with one hand and support the bottom with another. C

autions for installation preparation

Was cushion used when the product was placed

on a desk front-facing?Cushion used - Not used

Cautions for product installation

Were correct Vesa hole screws

prepared for the product?

Use correct size and quantity of screws

-

Incorrect screws were used. Correct number

of screws are not prepared.

- Vesa hole depth differs by product.

Did the prepared bracket meet the

standard?

Prepare bracket right

for the product- Size is not correct

- 3 -

Total :

Mandatory

Mandatory

Mandatory

Use the side or back handleTo straighten the set.

Page 7: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Checklist

Checkpoint Question Evaluation Criteria

Score Note Satisfactory(5) Normal(3) Unsatisfactory(0)

After in

stallation

Co

mm

on

checkp

oin

ts

Product vertical & horizontal

Were product width and length adjustment checked?

Inclinometer bubble is in center or out of center by 1mm.

Inclinometer bubble is out of center by

1~3mm.

Inclinometer bubble is out of center by more

than 3mm.

- Unsatisfactory horizontality should be improved on site.

CableComposition

Was product connected

in terms of print order?

Connect the cable to meet the composition

Error between 0 and 20% occurs in terms

of cable quantity.

Error higher than 20% occurs in terms of

cable quantity.

- When cable is arranged differently or connection failure occurs, evaluate as failures.

- Defective cable is not evaluated as failures.

Check finish-

upIs finish-up satisfactory? Satisfactory 1~3 areas defective

More than 3 areas defective

Check surroundings of installationsite (wall, wall-mount)

Check product exterior

Is there any abnormality on product exterior after

installation?No abnormality -   Defects found

Evaluate defects caused during arrivals as satisfactory.

Cable arrangement

Is cable arrangement satisfactory?

Satisfactory - Unsatisfactory

When cables were tied or taped as it

was difficult to arrange, evaluate as satisfactory.

Final test

Was product operationability checked?

Check power and menu settings

-Check power and

menu settings

When test is difficult to be run due to

insufficient power supply, check with electricity generator.

Clean-up

Were surroundings cleaned up

after installation?

Satisfactory or 1 area is unsatisfactory

2~3 areas are unsatisfactory

More than 3 areas are unsatisfactory

Check clean-up of disposed materials after installation

Maintenance

Is product installed in the way that

maintenance is possible?

Have sufficient space on top, bottom, left

and right or install so that it can be

detached

-   No

Evaluate as satisfactory when appropriate maintenance plan is developed despite insufficient space at the request.

Is installation information written out

for maintenance?

Share preliminary examination sheet

with those in charge in LG Electronics

Self-management No

Write and manage preliminary examination Sheet that includes customers, S/N, user environment

check sheet

- 4 -

Total :

Mandatory

Mandatory

Page 8: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Checklist

Checkpoint Question Evaluation Criteria

Score NoteSatisfactory(5) Normal(3) Unsatisfactory(0)

After in

stallation

Wall

Com

mon points

Distance

from wall

Is distance from wall finishing more than 10 centimeters?

Distance over 10cm

Distance between5cm and 9cm  

Distance less than5cm

Radiation

standard

Do air circulates well or is cooling (ventilation)

system installed?

Cooling (ventilation) system installed.

Natural ventilation available

No ventilation outlet

Assembly

Is rated VESA mount used? Are all 4 sides fixed?

4 sides fixed - 4 sides not fixed

Single product installati

on

Stand installa

tion

Was the manual followed for stand installation?

* Sold separately. Not included.

Check stand connection

-Stand connection

unsatisfactory

Vid

eo w

all

Set Tiling

Assembly

Are guide bracket and U-shaped fixtures removed

after set tiling?Removed - Not removed

Maintain gap

Are appropriate distances maintained between

sets with tiling guide?

Gap(Can business card

pass through?)- No gap.

White balanc

e

Were auto calibration or manual calibration done

with test pattern?

Customer satisfied with the color.

Customer is not satisfied but

recognized the limit.

Customer is not satisfied.

(Support is needed)

Use SSC S/W for auto calibration

- 5 -

Total :

Mandatory

Mandatory

Mandatory

Keep distance over 10cm.

Back

Cooling system

Page 9: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

On-site Audit Checklist

Checkpoint Question Evaluation Criteria

Score NoteSatisfactory(5) Normal(3) Unsatisfactory(0)

After in

stallation

Fram

e

Co

mm

on

po

ints

Cooling and ventilation m

anagement

Check operation of cooling system

Normal operation - Not checked

Is the temperature maintained? Maintained - Not maintained For 47WX50MF, 0°C ~ 40°C

For 72WX70MF, 0°C ~ 50°C

Is a filter used to prevent dust from entering

inlet/outlet?Filter used - Filter not used

Check exterior

Is frame exterior satisfactory?

Satisfactory 1~3 areas defectiveMore than 3 areas

defective

Evaluate scratches caused during transportation or installation as defects.

Asse

mbly

Is assembly of product and frame satisfactory?

(Refer to note.)Satisfactory One area defective

More than 2 areas defective

1) Product and frame connection and horizontality2) Stopper fixture 3) Cooling system installation

Install vertically

Check vertical mode by product on the manual when

installing verticallyManual followed - Manual not followed

Indoor installation

Installation

standard

Outdoor models(WX) cannot be installed inside

(Due to fan noise)Outdoor installation - Indoor installation

Spec in standard for fan noise Front : ~55dB, Back : ~65dB

Outdoor

installation

Insta

llatio

n stan

dard

Are cooling system, canopy, and UV films in place for

installation near a window?

Cooling system, canopy, and UV film

are in place. Only cooling system Not installed

Does the frame meet IP standards when installing

outside?

Satisfies recommended IP

-Does not meet

recommended IP

IP standardAirport / bus stop / train station / mall : 5xSubway : 6xC

autio

n

Do not remove handle, fan, and side bracket.

Not removed - Removed 47WX50MF,72WX70MF

- 6 -

Total :

Mandatory

Mandatory

Mandatory

Mandatory

Page 10: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Precautions when installing

10

Page 11: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Preliminary Examination

Before removing set package, examination by LG Electronics B2B Support Center

mandatory

(Share installation site/date)Use checksheet

11

[Check for defects during

examination ]

C – 2 Preliminary Examination

Check componentsCheck box exterior

Remove packaging

Check operation Check set settings

Check set exterior

Category Checkpoint Details 1 Details 2 Details 3

Model

Box exterior

Product

exterior

Connect

power

and check

operation

Installation

site

Damage(top, bottom, left, right)

Packaging(banding, taping)

Other

Module

Case

Accessory included?

Other

Power

Defective pixel

Vertical bar, horizontal bar, broken image

Check main(MICOM) version

Remote controller

Other

Kiosk installation

Protective glass installation

Sub-cooling fan installation

Connection set-top

Connection cable type

Connection cable length

Other

No No No

No No No

No No No

Normal Normal Normal

Normal Normal Normal

Normal Normal Normal

Normal Normal Normal

Normal Normal Normal

Normal Normal Normal

Page 12: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Unpacking the product

Installing the Product

12

Cut Packing Strap of the Box

Cut Tape on the Box Open the Box and remove the top

packing

Remove the Upper Box Open the Poly Bag

Undress the Poly Bag Lift up the Set using the SIDE/BACK Handle

Remove Bottom packing when lifting up the Set

With one hand under the set and the other hand grabbing the set, move the

set

Lay the back of the Set down on the table

Use the cushion or Pad when you lay the face of

the Set downward

Connect IR receiver to use remote controller

connect power code

C - 3, 4, 5 Unpacking

Note Product box may differ depending on the

model

Page 13: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Recommended installation environment 1

In case of sunlight Avoid direct sunlight Using a canopy may prevent the enclosure temperature increase due to direct sunlight. - To prevent sunlight, consider to attach a UV film on the glass

Screen defects by direct sunlight (temperature rise)

13

[Blackening] [Polarizer Burnt]

For Example

Signage

A - 2, 3, 4, 5 Direct Sunlight

Page 14: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Recommended installation environment 2

PrecautionIn case of installation direction

- Do not install such as face down or face up direction

Incase of installation place

- Do not install the in-door signage at out-door

- If the product is installed where abundant of oil mist and exposed to oil, the product can be damaged by oil

which

cause the product fall off from the wall mounting bracket and may cause personal injury

[Face down installation]

[Face up installation]

[Sheet separated] [Egg mura]

“When face up or down installed, it may

occur as “sheet separated” or “Egg mura”.

예시 Wall mounting bracket

Oil mist

14

A - 2, 3, 4, 5 Direction & Place

Page 15: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Recommended Installation Environment 3

SpaceHave space between the product and wall : prevent temperature from rising

- Have 10 centimeters left, right, top and bottom

- Have space between the product and wall

> Video wall : Minimum 20 centimeters or more / general signage : minimum 10 centimeters or more

Back

Signage Have distance more than 10 centimeters

Cooling system

Back

Video WallSignage

Have distance more than 20 centimeters

Cooling system

[General Signage]

[Video Wall]

15

B - 6 / E – 1, 2 Space

Page 16: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Recommended Installation Environment 4

Enclosure design guide to prevent dust

Must maintain 0 ~ 40 °cinside the Enclosure

Ventilation Holes

Air flow gap 30~50mm

20cm WALL

Filter (to prevent dust)

• Glass

Protected with Thermal Tempered Glass in

Screen Area. Glass shall be AR (anti-reflection)

or AG (anti-glare) coated.

• Enclosure

The enclosure shall be fabricated from aluminum, powder coated steel,

or stainless steel. and have structural elements to guide air flow

• Filter (to prevent dust)

Filter is Attached to Air-intake hole of Enclosure and

Shall be checked to clean at least 3-month carefully

choose the appropriate filter according to the installation

environment

* Wiring ((Power, Signal Cable)

: The Hole, such as power cable and signal cable,

Must be sealed to prevent the dust

• FAN and Temperature Control

FAN is required to intake Air cool ambient air into

the Enclosure and Circulate Air inside.

Inside temperature must be maintained between

0°C and 40°C

F – 1, 2, 3, 9 Enclosure Design

16

  Airport / Bus stop / Railroad station / Mall Subway

IP 5 X 6 X

•As shown in the figure below Recommend to

design

the enclosure to meet with IP rating

Page 17: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Product setting after installing

17

Page 18: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Video Wall Installation Example

: RS-232C Connection (out→in)

Calibration sensor (Spyder4)

Preparation for white calibration1. Video Wall F/W and SuperSign Elite-C 2.1 S/W version

(1) It should be same or over than the above version

(2) SuperSign Elite-C New function

> “Calibration without “Create Gamma Table” to reduce processing time

> Brightness could be tuned2. Video Wall Setting

(1) IR receiver is needed for manual calibration

(2) F/W update and ‘Total set ID, Set ID’ setting must be done before installation

(3) Before calibration, it is necessary to turn on the monitor with playing contents for at least 1 hour.

(Recommendation : 2 hours)

Models 47WV30 all 47WV50 all55WV70BS/

MS55WV70M

D47LV35A 55LV75A

F/W version

SOC (Flash)

N/A03.00.14(6559)

03.22.00(5892)

NA Model is under Dev

03.00.09

Micom N/A 1.17.1 1.14.3 NA 1.17.1

SuperSign Elite-C S/W version

2.1.0.0

18

White Balance Calibration InstructionE – 7 White Balance

Page 19: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

1st stepAuto Calibration(SuperSign Elite-C)

2nd step

Manual Calibration

Start

Measure

Auto Calibration

Measure

Manual Calibration

ENC

You can check the brightness and color temperature

To check auto calibration result

Check White Balance

1 Recommendation options

2) Duplication function is not recommended3) The 2nd step is essential. 4) About the way 2nd step, refer to Appendix

Create Gamma Table Disable

Brightness

47WV50BR

40055WV70BS

55LV75A

47WV50MS650

55WV70MS

B. Flow Chart of Calibration

Page 20: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

C-1. Two ways of manual calibration

1) Manual adjust with SuperSign Elite-C

2) Manual adjust with remote controller

Press the [MENU] buttonfor more than five seconds

Press the [ 0 ] button four times. Press the [OK] button

The input data is displayed in the upper left corner of the screen

Warning If the set the gain value to 192 or higher, some color may not be rendered properly.

Because the max gain value is 192 Recommend changing gain value under 3 steps per each color, if you want to change

C. Appendix 1 : Manual calibration guide

Page 21: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

C-2. Recommendation test pattern (in case of 3x3)

1) The test pattern needs to be moved and scaled up and down for comparing “White color” between 2x2 signage video wall displays

* Check point: White and gray color

Check! Check!Check!

Check!

1st Step

2nd Step

Page 22: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

1) Test Patten

C-4. R/G/B gain manipulationSymptom Action

Greenish case

Yellowish case

Reddish case

Symptom ActionMagenta color case

or

Bluish case

Cyan color case

or

or

or

or

or

C-3. Calibration pattern

Increase Red & Green gain

Increase Green gain

Reduce Red & Blue gain

Reduce Green & Blue gain

Increase Red gain

Reduce Green gain

Increase Red & Blue gain

Reduce Red & Green gain

Increase Blue gain

Reduce Red gain

Increase Green & Blue gain

Reduce Blue gain

Page 23: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Is there any abnormal working at SSEC or monitor?(e.g : R/G/B gains are over 192 after auto calibration or SSEC is hang-up or terminated abnormally and so on)

Check “Create Gamma Table” and calibrate again.If the result is same, please calibrate manually.

Note) If you set color temperature as over 11000, “Create Gamma Table” should be checked for stable working

Is the white color different betweenvideo wall screens?

Two more screens may have individual color and brightness uniformity, this lack of uniformity could make them to look different.So proceed the manual calibration to adjust white balance more correctly

Did you use Duplication function? There could be problem when you use Duplication Function because of the uniformity of panel. If you used Duplication function to reduce processing time, we’d like to recommend doing calibration without “Create Gamma Table”.

Problem Resolution

Auto calibration is failed

Is the F/W the latest version? Update both SOC(Flash) and Micom to the latest version

Is there fail iconor the result is NG

Check “Create Gamma Table” and calibrate again,if you disable “Create Gamma Table”.

Problem Resolution

There is color mismatching after calibration

D. Appendix 2 : Troubleshooting

Page 24: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

1. SOC(Flash) update on the first2. Micom update - Press “RED” button when Micom update. <Figure. 1>3. F/W version check. <Figure. 2>4. Factory reset5. Setting of “Total set ID”, “set ID” before installation

<Figure. 1>

<Figure. 2>

Press [MENU]

Go to [OPTION]Press [ < ] buttonso that cursor is placed the option icon

Press [ 1 ] button5 times

It is possible to check F/W version in this Diagnostics screen.

E. Appendix 3 : Video Wall Setting Guide

Page 25: Installation Check Point 1/1 Request ListExampleKey-In Basic Information 1SI NameABC SI 2Cust NameMarriott Hotel 3Installation Type (Location)Indoor Lounge

Panel got into the inside of module (Defect point)

(1) When move the set, please use handle of rear side

(2) If move the set using the product touch, be careful not to touch the front of the pane (Especially, center of bottom

panel)

(3) If you touch it strongly, panel may get into inside of the module

(4) If panel got into the inside of module, refer to below guide

Example - 55LV75A

12 Loosen the screws from the near of defect point (5 screw or more

Lay the back of the set down on the table

Defect point

3 Lift the set using the back handles(4ea) and shake the set up and down slowly

4 Check panel be in good or not and then joint screw again

< Rear side >

25

How to prevent the panel fall outC – 4 Precaution

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Wall Mount Type & Installation

26

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27

Model Wall mount ImageDimension

(Width/Length/Height)

VESA Weightmax Load

capacity

LSW430B 440 x 450 x 24 400 x 400 5.5Kg 50kg

WM-L640V

47" Video wall : 1043.9 x 589 x 44.5

55" Video wall : 1212.4 x 683.2 x 44.5

600 x 400 12kg

40kgVideo Wall

Bracket(Landscape)

WM-P640V

47" Video wall : 589 x 1043.9 x 44.5

55" Video wall : 683.2 x 1212.4 x 44.5

600 x 400 10.9kg

40kgVideo Wall Bracket(Portrait)

RW220 320 x 390 x 100 200 x 200 4.3kg 35kg

47WL10 / 3055WL3060WL3047WT3055WT3065LS33A65LS53A

55WV70

47WV50

55LV75A

55LV77A

47LV35A

55LV35A

M3201C-BA

M3202C-BA

M3203CCBA

M3204CCBA

32VS10

AccessoryC - 6, 7 / E – 3 Wall Mount

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28

Model Wall mount ImageDimension

(Width/Length/Height)VESA Weight

max Load capacity

47WV30 WM-B840H 880 x 592 x 162 800 x 400 15Kg 100kg

32WL30 LSW200LSW200A : 281 x 234 x 14LSW200AX : 281 x 234 x

31200 x 200 1.5Kg 40kg

84WS70 LSW630 660 x 494 x 27 600 x 400 7.9Kg 75kg

42WL1042WL3042WT30

LSW230B 240 x 234 x 24 200 x 200 2.9Kg 40kg

32LS33A32LS53A

LSW240S 281 x 234 x 14 200 x 200 1.5Kg 40kg

AccessoryC - 6, 7 / E – 3 Wall Mount

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29

Model Wall mount ImageDimension

(Width/Length/Height)VESA Weight

max Load capacity

Check the below AP-WX60Max : 890 x 532 x 40Min : 490 x 532 x 40

400 x 400 4.7Kg 50kg

72WS7042WS10-BAA47WS10-BAA55WS10-BAA

55WV7047VT3042WS5047WS5055WS50

42WS50B47WS50B55WS50B47WV5042LT55A47LT55A55LV75A55LV77A47LV35A55LV35A

M3701C-BA

M3702C-BA

M3703CCBA

M3704CCBA

M4210LCBA

M4214TCBA

M4716TCBA

47VL10-BAA

65VS10-BAA

42VS10

47VS10

42VS20

47VS20

55VS20

42VX30

47VX30

47VX30AF

AccessoryC - 6, 7 / E – 3 Wall Mount

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30

Model Wall mount ImageDimension

(Width/Length/Height)VESA Weight

max Load capacity

Check the below AP-WX70Max:890~Min :690

46.8 552

600 x 400800 x 400

7.7Kg 70kg

M4210C-BA

M4212C-BA

M4710C-BA

M4714C-BA

M4213CCBA

M4214CCBA

M4224CCBA

M4225CCBA

M4715CCBA

M4716CCBA

M4720CCBA

M5201CCBA

M5203CCBA

M5520CCBA

M6503CCBA

M4224NCBA

M4224FCBA

AccessoryC - 6, 7 / E – 3 Wall Mount

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31

Model Wall mount ImageDimension

(Width/Length/Height)VESA Weight

max Load capacity

Check the below LSW440S 440 x 450 x 14 400 x 400 4.7Kg 50kg

42LS33A

47LS33A

55LS33A

65LS33A

42LS53A

47LS53A

55LS53A

65LS53A

42LS55A

47LS55A

55LS55A

42LS35A

47LS35A

55LS35A

42LS75A

49LS75A

55LS75A *65LS33A /53A : LSW430B 사용가능

AccessoryC - 6, 7 / E – 3 Wall Mount

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Video Wall Mount Installation

32

C - 6, 7 / E – 3 Caution

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33

C - 6, 7 / E – 3 Precautions when mounting Multi-

Visions

Video Wall Mount Installation

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34

C - 6, 7 / E – 3 Precaution in MovementVideo Wall Mount Installation

When transporting the product, check whether the safety screws (black) are fastened to the location

illustrated

in the figure below. If the safety screws (black) are not fastened, it may result in personal injury due to an

unexpected

movement of the product.

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35

C - 6, 7 / E – 3 PRODUCT COMPOSITIONVideo Wall Mount Installation

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36

C - 6, 7 / E – 3 INSTALLATION GUIDEVideo Wall Mount Installation

Preparing the Multi-Vision to Be Attached to Product

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37

C - 6, 7 / E – 3 Fixing the Product to WallVideo Wall Mount Installation

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38

Install the product on the wall using the fixing screws for the wall mounting bracket. Install the product with the arrow marked on it facing upward.

C - 6, 7 / E – 3 Fixing the Product to WallVideo Wall Mount Installation

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39

C - 6, 7 / E – 3 Connecting Multiple Products

Connect the fixing screws for wall mounting bracket on the up, down, left and right side. Insert the fixing screws to the holes as shown in the figure and turn them

Video Wall Mount Installation

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40

C - 6, 7 / E – 3 Mounting a Multi-Vision to the ProductVideo Wall Mount Installation

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41

Reassembly for 55-in Multi-Vision

C - 6, 7 / E – 3 TRANSFORMATION OF PRODUCTVideo Wall Mount Installation

1. Remove the screws (32 pieces) shown in the red

dotted-line circle in the figure below.

2. If you move the bracket in other directions, you can see

all

of the screw holes that are in different locations.

Reassemble the bracket by fastening the screws (32

pieces)

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42

C - 6, 7 / E – 3 TRANSFORMATION OF PRODUCTVideo Wall Mount Installation

1. Remove the screws (32 pieces) shown in the red

dotted-line circle in the figure below.

2. If you move the bracket in other directions, you can see

all

of the screw holes that are in different locations.

Reassemble the bracket by fastening the screws (32

pieces)

3. When the assembly is completed, fasten the safety

screws

(black) for safety during transport. The safety

screws(black)

can be fastened when the product is aligned in the center.

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43

C - 6, 7 / E – 3 PRODUCT OPERATIONVideo Wall Mount Installation

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44

C - 6, 7 / E – 3 Back & Forth AdjustmentVideo Wall Mount Installation

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45

C - 6, 7 / E – 3 Vertical AdjustmentVideo Wall Mount Installation

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46

C - 6, 7 / E – 3 Product SpecificationVideo Wall Mount Installation

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Accessory type & Recommended cable

47

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48

Model ImageDimension

(Width/Length/Height)Weight Remarks

FK-47V10 1044.9mm x 37.5mm (2ea) 0.61kg47" Video Wall Frame Kit

(Horizontal)

FK-47V20 590.0mm x 37.5mm (2ea) 0.34kg47" Video Wall Frame Kit

(Vertical)

FK-55V10 1215.2mm x 37.5mm (2ea) 0.71kg55" Video Wall Frame Kit

(Horizontal)

FK-55V20 686.0mm x 37.5mm (2ea) 0.4kg55" Video Wall Frame Kit

(Vertical)

Frame kitAccessory

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49

Model ImageDimension

(Width/Length/Height)Weight Output

SP0000K 76.3 x 56.3 x 348.4 0.8Kg(0.4kg / unit) 10W

SP-2000( 단종 )

107.7 x 48.6 x 289 0.8Kg(0.4kg / unit) 10W

SpeakerAccessory

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50

Model ImageDimension

(Width/Length/Height)Weight

ST-200T 87.3 x 156.4 x 298.3 1.36Kg(0.68Kg/Unit)

ST-320T 62.0 x 113.7 x 302.0 0.8Kg(0.4kg / unit)

ST-420T 472 x 194 x 236 1.1Kg

ST-470T 555 x 217 x 264 1.4Kg

ST-550T 606 x 238 x 297 2.1Kg

AccessoryStand

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Precautions for Cable

51

[ RGB cable]

*HDCP : High-bandwidth Digital Content Protection

[ DVI cable] [ HDMI cable]

Recommended SpecificationsLGE’s cable provided is recommended.

- Cable is manufactured by a company authorized by VESA.

- It passed EMI and EST test.

- When purchasing separately, newest cables for DP:V1.2 and HDMI V1.4 are recommended / DVI RGB does not have an

additional version.High-quality video without data loss can be achieved with digital to digital cable. For video-wall Daisy-Chain

- RGB(15pin-Sub) / DVI cable (maximum: 3m)

> If signal is stable and there is no loss, generally 12 products can be connected.

(In terms of recommended resolution) Distributor needs to be used to connect more than 12 products.

> For Tile Mode with DVI, only set that initial signal is entered will be shown normally for content that HDCP is applied.

(DVI method does not support *HDCP.)

- DP cable

> If signal is stable and there is no loss, generally 25 products can be connected.

(In terms of recommended resolution), Distributor needs to be used to connect more than 25 products.

D - 2, 5 Recommended Specifications

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Precautions when using cables Do not place pw cables and other external cables near signal cable. When connecting digital to analog / analog to analog / analog to digital, content distortion can happen. If signal cable between PC and the product is long (distance), booster or optical cable needs to be used. If input signal is DVI/HDMI (HDMI/DP), multiple number of monitors cannot be connected with DP (DVI) terminal.When connecting to signage with RS-232C cable, check if RS-232C cable is those used by LG Electronics.

- Check baud rate of control system and signage.

52

1) For control system - Baud Rate : 9600 - Date Length : 8 bit - Parity Bit : None - Stop Bit : 1bit

2) For signage - Baud Rate : 9600

Precautions for CableD - 2, 5 Recommended specifications

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Appendix. Accessories for model

53

Model Speaker Stand VESA Spec / Wall mount Frame kit

72WS70 x x 600 x 400 (AP-WX60)  42WS10-BAA SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  47WS10-BAA SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  55WS10-BAA SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  47WX50MF x x x  26TS30MF x x x  47TS30MF x x x  

47WV30 x x 800 x 400 (WM-B840H)  

55WV70 x x600 x 400 (AP-WX60)

WM-L640V(Landscape), WM-P640V(Portrait)FK-55V10FK-55V20

47VT30 SP0000K x 600 x 400 (AP-WX60)  32WL30 SP-2000, SP-2100 ST-320T 200 x 200 (LSW200)  42WS50 SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  47WS50 SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  55WS50 SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  

42WS50B SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  47WS50B SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  55WS50B SP-2000, SP-2100 ST-200T 400 x 400 (AP-WX60)  84WS70 SP-2000, SP-2100 x 600 x 400 (LSW630)  42WL10 SP-2000, SP-2100 ST-200T 200 x 200 (LSW230)  47WL10 SP-2000, SP-2100 ST-200T 400 x 400 (LSW430)  

47WV50 x x600 x 400 (AP-WX60)

WM-L640V(Landscape), WM-P640V(Portrait)FK-47V10FK-47V20

38WR50 x x x  29WR30 x x x  

72WX70MF x x x  42WL30 SP-2100 ST-420T 200 x 200 (LSW230B)  47WL30 SP-2100 ST-470T 400 x 400 (LSW430B)  55WL30 SP-2100 ST-550T 400 x 400 (LSW430B)  60WL30 SP-2100 ST-550T 400 x 400 (LSW430B)  42WT30 SP-2100 x 200 x 200 (LSW230B)  47WT30 SP-2100 x 400 x 400 (LSW430B)  

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54

Model Speaker Stand Wall mount Frame kit55WT30 SP-2100 x 400 x 400 (LSW430B)  42LT55A SP-2100 x 400 x 400 (AP-WX60)  47LT55A SP-2100 x 400 x 400 (AP-WX60)  84WT70        32LS33A SP-2100 ST-321T 200 x 200 (LSW240S)  42LS33A SP-2100 ST-421T 400 x 400 (LSW440S)  47LS33A SP-2100 ST-471T 400 x 400 (LSW440S)  55LS33A SP-2100 ST-471T 400 x 400 (LSW440S)  65LS33A SP-2100 ST-651T 400 x 400 (LSW440S, LSW430B)  32LS53A SP-2100 ST-321T 200 x 200 (LSW240S)  42LS53A SP-2100 ST-421T 400 x 400 (LSW440S)  47LS53A SP-2100 ST-471T 400 x 400 (LSW440S)  55LS53A SP-2100 ST-471T 400 x 400 (LSW440S)  65LS53A SP-2100 ST-651T 400 x 400 (LSW440S, LSW430B)  42LS55A SP-2100 ST-421T 400 x 400 (LSW440S)  47LS55A SP-2100 ST-471T 400 x 400 (LSW440S)  55LS55A SP-2100 ST-471T 400 x 400 (LSW440S)  42LS35A SP-2100 ST-471T 400 x 400 (LSW440S)  47LS35A SP-2100 ST-471T 400 x 400 (LSW440S)  55LS35A SP-2100 ST-471T 400 x 400 (LSW440S)  

55LV75A x x600 x 400 (AP-WX60)

WM-L640V(Landscape), WM-P640V(Portrait)

 

55LV77A x x600 x 400 (AP-WX60)

WM-L640V(Landscape), WM-P640V(Portrait)

 

47LV35A x x600 x 400 (AP-WX60)

WM-L640V(Landscape), WM-P640V(Portrait)

 

55LV35A x x600 x 400 (AP-WX60)

WM-L640V(Landscape), WM-P640V(Portrait)

 

42LS75A SP-2100 ST-200T 400 x 400 (LSW440S)  49LS75A SP-2100 ST-200T 400 x 400 (LSW440S)  55LS75A SP-2100 ST-200T 400 x 400 (LSW440S)  

Appendix. Accessories for model

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Appendix. Accessories for model

55

Model Speaker Stand Wall mountM3201C-BA SP3200K(S) ST3200K(S) 200 x 200 (RW220)M3202C-BA SP0000K ST3200K(S) 200 x 200 (RW220)M3701C-BA SP3700K(S) ST3700K(S) 600 x 400 (AP-WX60)M3702C-BA SP0000K ST3700K(S) 600 x 400 (AP-WX60)M4210C-BA SP4210K(S) ST4210K(S) 600 x 400 (AP-WX70)M4212C-BA SP0000K ST4210K(S) 600 x 400 (AP-WX70)M4710C-BA SP4710K(S) ST4710K(S) 600 x 400 (AP-WX70)M4714C-BA SP0000K ST4710K(S) 600 x 400 (AP-WX70)M3203CCBA SP0000K ST3210K 200 x 200 (RW220)M3204CCBA SP0000K ST3210K 200 x 200 (RW220)M3703CCBA SP0000K ST3710K 600 x 400 (AP-WX60)M4213CCBA SP0000K ST4210K 600 x 400 (AP-WX70)M4214CCBA SP0000K ST4210K 600 x 400 (AP-WX70)M4224CCBA SP0000K ST0000K 600 x 400 (AP-WX70)M4225CCBA SP0000K ST0000K 600 x 400 (AP-WX70)M4715CCBA SP0000K ST4710K 600 x 400 (AP-WX70)M4716CCBA SP0000K ST4710K 600 x 400 (AP-WX70)M4720CCBA SP0000K ST1000K 800 x 400 (AP-WX70)M5201CCBA     800 x 400 (AP-WX70)M5203CCBA     800 x 400 (AP-WX70)M5520CCBA SP0000K ST1000K 800 x 400 (AP-WX70)M6503CCBA SP0000K   600 x 400 (AP-WX70)M4224NCBA SP0000K ST0000K 600 x 400 (AP-WX70)M4224FCBA SP0000K ST0000K 600 x 400 (AP-WX70)

LD4200 HSP4200K HST4200K  LD4200tm HSP4200K HST4200K  

LD4700 HSP4700K HST4700K  LD4201 HSP0000K HST0000K  LD4210 HSP0000K HST0000K  LD4710 HSP0000K HST1000K  

LD4220tm HSP0000K HST0000K  LD4720tm HSP0000K HST2000K  

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Appendix. Accessories for model

56

Model Speaker Stand Wall mountM3704CCBA SP0000K ST3710K 600 x 400 (AP-WX60)M4210LCBA SP0000K ST4210K 600 x 400 (AP-WX60)M4214TCBA x x 600 x 400 (AP-WX60)M4716TCBA x x 600 x 400 (AP-WX60)47VL10-BAA SP0000K ST4710K 600 x 400 (AP-WX60)65VS10-BAA SP0000K x 600 x 400 (AP-WX60)

32VS10 SP0000K ST3210K 200 x 200 (RW220)42VS10 SP0000K ST4210K 600 x 400 (AP-WX60)47VS10 SP0000K ST4710K 600 x 400 (AP-WX60)42VS20 SP0000K ST0000K 600 x 400 (AP-WX60)47VS20 SP0000K ST1000K 800 x 400 (AP-WX60)55VS20 SP0000K ST1000K 800 x 400 (AP-WX60)42VX30 SP0000K ST0000K 600 x 400 (AP-WX60)47VX30 SP0000K ST1000K 800 x 400 (AP-WX60)

47VX30AF SP0000K ST1000K 800 x 400 (AP-WX60)