institutional capacity building for dfis: the dbp experience (second presentation) isidro a....
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Institutional Capacity Building for DFIs: The DBP Experience
(Second presentation)
Isidro A. SobrecareyVice President and Chief of Staff
Office of the ChairmanDevelopment Bank of the
Philippines
ADFIAP-CEO Forum VIIIDec. 5-7, 2011, Thimphu, Bhutan
The Strategy -The Strategy -
Value FormationValue Formation
Human Resource ManagementHuman Resource Management
The DBP Human Resource Experience
HR investment = Financial + Social Dividends
Organizational and People Transformation
Non-Performing AccountsNon-Performing Accounts
Economic Difficulty Economic Difficulty
and and
Political InterventionsPolitical Interventions
1986 Rehabilitation Plan1986 Rehabilitation Plan
ViabilityViability
ProfessionalismProfessionalism
IntegrityIntegrity
DBP Rehabilitation and Institutional Strengthening
Credit process reform
Values reform
Organizational reform
Changes Through
Corporate Culture
dramatic turnaround in business growth and image rebuilding
conduct of personal and professional lives
Weekly Monday Commentaries Weekly Monday Commentaries
DBP Family Credo (Head Office and Branches)
Concepts, norms and values supportive of Corporate Culture Themes
DBP Family TraditionsDBP Family Traditions
“If we accept that banking is people, then our human resource must have the highest strategic value to our organization.”
DBP HRM Programs
Innovative training programs
Knowledge transfer and replication
Echo training
Alternative training media more effective training in less time
and less cost
Career and Development Programs
Targeted selection
Assessment Center
Quality Circles: QuEST
Continuing Professional Education
HR Programs (cont.)HR Programs (cont.)
Excellence Awards Excellence Awards President’s AwardPresident’s Award DBP’s BestDBP’s Best
New Performance New Performance Evaluation SystemEvaluation System
New Performance Evaluation System
CSC-model
shift from 360 degree appraisal to rigid performance measurement indicators and ratings
Corporate Culture
interdependencies of HR systems, programs and processes
unifying force
Core Values: Integrity, Competence, Teamwork and Professionalism
Global Paradigm
Corporate Culture not as abstract entities
Found not in archives
Very hearts and minds of people
Not a one shot deal
Sustaining Corporate Culture
Viability through values and virtues
Fulfilling DBP Mission under exceptionally sound values and virtues
Values: Efficient Vehicle for Development
Personnel Management Association of the PhilippinesPersonnel Management Association of the Philippines
EMPLOYER OF THE YEAREMPLOYER OF THE YEAR
Senate Committee on Civil Service Senate Committee on Civil Service
and Government Reorganizationand Government Reorganization
Center for ExcellenceCenter for Excellence
Asian Institute of ManagementAsian Institute of Management
and and
Far Eastern Economic ReviewFar Eastern Economic Review
People Development and ManagementPeople Development and Management
Convenor’s Group of Public Sector Unions and Convenor’s Group of Public Sector Unions and
Association in coordination with the Association in coordination with the
Civil Service CommissionCivil Service Commission
EMPLOYEE-FRIENDLY EMPLOYEREMPLOYEE-FRIENDLY EMPLOYER
BEST HUMAN RESOURCE BEST HUMAN RESOURCE DEVELOPMENT PROJECT DEVELOPMENT PROJECT AMONG DFI’S IN THE AMONG DFI’S IN THE ASIA PACIFIC REGIONASIA PACIFIC REGION
A PREMIUM HUMAN RESOURCE A PREMIUM HUMAN RESOURCE DEVELOPMENT PROGRAMDEVELOPMENT PROGRAM
ATTRACTING THE BEST AND THE ATTRACTING THE BEST AND THE BRIGHTEST TO JOIN DBPBRIGHTEST TO JOIN DBP
A CORPS OF DEDICATED, EFFICIENT A CORPS OF DEDICATED, EFFICIENT AND COMMITTED PUBLIC AND COMMITTED PUBLIC SERVANTSSERVANTS
CORPORATE CULTURECORPORATE CULTURE
Competitive edgeCompetitive edge
Synthesis versusSynthesis versus
analysisanalysis