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Insurance distribution: The new EU regulatory framework William Vidonja, Head of Conduct of Business Ljubljana, 29 January 2016

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Page 1: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Insurance distribution:The new EU regulatory framework

William Vidonja, Head of Conduct of BusinessLjubljana, 29 January 2016

Page 2: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Insurance Europe

2

Who?

What?

Why?

European insurance and reinsurance federation,founded in 1953

Represents around 95% of European insurance market bypremium income

Committed to creation of favourable regulatory andsupervisory framework for insurers at European andinternational level.

Page 3: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Members

34 national associations

27 EU member states

5 non-EU marketsSwitzerland, Iceland, Norway,Turkey, Liechtenstein

2 associate membersSerbia, San Marino

1 partnerRussia

3

Page 4: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Contribution to the economy

4

Insurance Europe represents more than 5 000 European(re)insurers, which:

generate premium income of almost €1 170bn

employ over one million people

invest nearly €9 900bn in the economy

Page 5: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

The EU decision-making in a nutshell

COMMISSION PROPOSAL

COUNCIL PARLIAMENT

Amended text Amended text

EC

EPCouncil

Key stages in EUco-decision

Europeansupervisoryauthorities:

EIOPAESMAEBA

Europeansupervisoryauthorities:

EIOPAESMAEBA

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Level 1

Level 2

Level 3

Basic EU legislative act

Additional measures for implementing level 1 legislation

Consistency in implementation of rules

Regulatory and supervisory framework

The EU framework in a nutshell

Page 7: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Distribution: setting the scene

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Page 8: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

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Investor protection

Conduct of business,remuneration and

cross-selling for PRIIPs

+ conflicts of interestrules for insurance

PRIIPs (IMD 1,5)

Product disclosuresfor PRIIPs, including

insurance basedinvestment products

Conduct of business,remuneration andcross-selling of non-life and life insurance(including insurancebased investmentproducts)

Includes direct sellers

Insurance

distribution

and

disclosures

EU regulatory approach

Distribution: L1 overview

Disclosures for life andnon-life insurance

Cancellation right for lifeinsurance

Page 9: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

PRIIPs: what does it provide for?

9

Scope: PRIIPs / IBIPs

Pensions outside of scope

Key Information Document (KID) including:

Risk indicator

Cost indicator

Performance scenarios

Page 10: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Wider scope

Enhanced professional requirements

Stricter COB rules

Disclosures (including remuneration and PID)

Advice

Cross-selling

Product oversight and governance

Enhanced rules for IBIPs

IDD: what does it provide for?

10

Page 11: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Distribution: where are we?

COMMISSION PROPOSAL

COUNCIL PARLIAMENT

Amended text Amended text

EC

EPCouncil

Key stages in EUco-decision in anutshell

PRIIPsIDD

Page 12: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

1) Better consumer information?

2) More coherent legislation?

12

Distribution: a better consumer outcome?

Page 13: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

E-commerce directive (17)

Distance marketingdirective (29)

Life directive (20)

IMD1 (9)

Productdisclosures

Salesdisclosures

Disclosure requirementsincluding duplications (on-line sale by a broker)

Today:

EU legislation applicable tothe sale of IBIPs

Page 14: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

E-commerce directive (17)

Distance marketingdirective (29)

Life directive (20)

IMD1 (9)

Productdisclosures

Salesdisclosures

Tomorrow:

E-commerce directive (17)

Distance marketingdirective (29)

Solvency II directive (39)

PRIIPs regulation (27)

IDD (36)

Disclosure requirementsincluding duplications (on-line sale by a broker)

Today:

Salesdisclosures

Productdisclosures

EU legislation applicable tothe sale of IBIPs

Page 15: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

IDD PRIIPs chapter

E-commerce directive (17)

EU legislation applicable tothe sale of IBIPs

E-commerce directive (17)

Distance marketingdirective (29)

Solvency II directive (39)

PRIIPs regulation (27)

IDD Standard

Duplicative rules

Duplicative rules

Duplicative rules

AdviceAdvice

Costs and charges disclosuresCosts and charges disclosures

Disclosure of similar informationDisclosure of similar information

Tomorrow:

Duplicative rulesDuplicative rules

Salesdisclosures

Productdisclosures

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Distribution: a better consumer outcome?

Page 17: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

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Distribution: a better consumer outcome?

Page 18: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Key take-aways

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Page 19: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Key take-aways

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EU matters for you

Stay one step ahead

Speak up and unite!

1

2

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Page 20: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Thank you

For more informationwww.insuranceeurope.eu

Page 21: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

Article 18 IDD

“Prior to the conclusion of aninsurance contract, theinsurance distributor shallspecify,on the basis ofinformation obtained from thecustomer, the demands andthe needs of that customer(…)”

“Without prejudice to Article18(1), when providing advice onan insurance-basedinvestment product, theinsurance intermediary and theinsurance undertaking shall alsoobtain the necessary information(…) so as to enable [them] torecommend to the customer orpotential customer theinsurance-based investementproducts that are suitable forhim (…)”

Article 25 IDD

Art.22

IDD contains the requirement to assess the consumer’s demands andneeds for the sale of all insurance products, including insurance-based investment products. It also contains a chapter containingadditional enhanced rules applicable to the sale of insurance-basedinvestment products, which require an assessment of the product’sappropriateness and suitability. These additional conduct of businessrequirements come on top of the general conduct of business rules inIDD.

Advice (demands and needs + appropriateness/suitability)

EU legislation applicable tothe sale of IBIPs

Page 22: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

PRIIPs

IDD

Article 8.3(f)

Costs associated with an investment in the PRIIPPresented by means of summary indicatorMonetary and percentage

Article 24 – PRIIPs chapter

All costs and associated chargesPresented in an agregated way

But also itemised on request

No reference toIDD

No reference toPRIIPs Regulation

The PRIIPs Regulation contains information requirements in relationto the disclosure of costs and charges for insurance-basedinvestment products. IDD also contains similar provisions regardingthe disclosure of costs and charges for insurance-based investmentproducts, with no acknowledgement in either piece of legislation forthe requirements to be met by the other.

Costs and charges

EU legislation applicable tothe sale of IBIPs

Page 23: Insurance distribution: The new EU regulatory framework · IDD contains the requirement to assess the consumer’s demands and needs for the sale of all insurance products, including

The PRIIPs Regulation contains general pre-contractual informationrequirements for the sale of insurance-based investment products.The Solvency II Directive also contains pre-contractual informationrequirements for all insurance products, which means that the PRIIPsRegulation duplicates the requirements contained in Solvency II.

Disclosure of similar information

Duplicationrequirements

Solvency II PRIIPs

Insurer’s identityArticle 185.2 (a) “the name of the undertaking” Article 8.3 (a)c ”the identity and contact details of the PRIIP manufacturer”

Description of theunderlyinginstruments

Article 185.3(i) “an indication of the nature of the underlyingassets for unit-linked policies”

Article 8(3)(c)(ii) “a description of the underlying instruments or referencevalues, including a specification of the markets the PRIIP invests in”

Duration of thecontract

Article 185.3(b) “the term of the contract” Article 8(3)(c)(v) “the term of the PRIIP, if known”

Out-of-court claimssettlementprocedures and/ orcomplaintsmechanisms

Article 185.3 (l) “the arrangements for handling complaintsconcerning contracts by poliy holders, lives assured orbeneficiaries under contracts including, where appropriate,the existence of a complaint body, without prejudice to theright to take legal proceedings”

Article 8(3)(h) “information about how and to whom a retail investor canmake a complaint about the product or the conduct of the PRIIPmanufacturer or a person advising on, or selling, the product”

Product benefitsArticle 185.3(a) “the definition of each benefits and eachoptions”

Article 8(3)(c)(iv) “Where the PRIIPs offers insurance benefits, details ofthose insurance benefits, including the circumstances that would triggerthem”

Payment/ CostsArticle 185.3(d) “the means of payment of premiums andduration of payments”

Article 8(3)(f)“ the costs associated with an investment in the PRIIP”

Surrender /cooling-off period

Article 185.3(f) “an indication of the surrender and paid-upvalues and the extent to which they are guaranteed”Article 185.3(j) “arrangements for application of the cooling-off period”

Article 8(3)(g)(i) “where applicable, whether there is a cooling off period orcancellation period for the PRIIP”

Tax arrangementsArticle 185.3(k) “general information on the tax arrangementsapplicable to the type of policy”

Article 8(3)(d)(v) “a statement that the tax legislation of the retailinvestor’s home Member State may have an impact on the actual payout”

RisksArticle 185.4 “information shall be supplied in order to providea proper understanding of the risks underlying the contract”

Article 8(3)(d) “a brief description of the risk-reward profile”

EU legislation applicable tothe sale of IBIPs