intelligence augmentation - the next-gen ai

AI IA:@constant_garden #AugmentInt

https://www.linkedin.com/in/melaniecook2

Designing AI to augment not replace people in the workplace


HUMAN + MACHINEHuman and machine is the magic. Studies show that human + machine will beat a human or a machine at almost every task.

@constant_garden #AugmentIntSource: Augmenting Human Intelligence , Dr John Kelly

A 30-YEAR GRACE PERIODRight now it is estimated that we have a 30-year grace period before machines takeover in the workplace.

2015201620172018201920202021202220232024202520262027202820292030203120322033203420352036203720382039204020412042204320442045

@constant_garden #AugmentInt

SYSTEMS SCIENCESystems Scientists see the world as a connected system of elements, each interdependent on the next. Originating in cybernetics it is the study of communications and control in complex organisations, concerned with the structure, behaviour and control of natural, human and non-humans systems.


RELEASE FROM DRUDGERY Norbert Wiener - father of Cybernetics - saw the potential for humans and machines collaborating. This could “amplify human power and release people from the repetitive drudgery of manual labor, in favour of more creative pursuits in knowledge work and the arts.” Source: Cybernetics, Norbert Wiener @constant_garden #AugmentInt

POSITIVE FEEDBACK LOOP

ROCK ROBOT ROCK“The automatic factory could not fail to raise new social problems [as it] threatens to replace [human workers] completely by mechanical agents. …If these changes…come upon us in a haphazard and ill-organised way, we may well be in for the greatest period of unemployment we have yet seen.”

Norbert Wiener

Source: The Human Use of Humans , Norbert Wiener @constant_garden #AugmentInt

NEGATIVE FEEDBACK LOOP

Manufacturing Added Value (Old Data Series) Manufacturing Added Value (New Data Series)

RISI

NG P

RODU

CTIV

ITY

@constant_garden #AugmentIntSource: A FAQ on Tech, Jobs and Wages. Andrew McAfee

US Manufacturing Employment (1000s of people)

Manufacturing Added Value (Old Data Series) Manufacturing Added Value (New Data Series)FALL

ING

JOBS

@constant_garden #AugmentIntSource: A FAQ on Tech, Jobs and Wages. Andrew McAfee

Fukoku Mutual Life Insurance replaces human claims clerks with IBM Watson Explorer for better customer service and a$1.1 mn in savings a year.


AUTOMATION IS COLLAR BLIND

Chatbots will replace up to 90% of public-sector workers in the UK, as well tens of thousands in the health sector by 2030.


CH CH CH CH CHANGES 75% of companies worldwide have fully implemented or are testing adopting cognitive and AI technologies with their workforce.

Source: 2017 Global Human Capital Trends. Deloitte @constant_garden #AugmentInt

COME AND FACE THE CHANGE Only 17% of organisations are ready to manage a workforce with people, robots and AI working side by side.

Source: 2017 Global Human Capital Trends. Deloitte @constant_garden #AugmentInt

YOUR JOB. BUT MUCH MOREIt’s not just a way to make a living. Identity. Self-worth. Security.


WHAT IF WE SUCCEED?AI Researchers are only now turning to this question. What happens if we succeed in building a Superintelligence? They will be a formidable friend or foe.


Google wins Go Liberatus wins Texas Hold 'em pokerHigh

belief in AI

AI winters and

downturns

Sutherland's sketchpad

Turing letter

Dartmouth workshop

Lighthill report

Internet bubble

SingularityIBM Amazon Facebook Google Microsoft Baidu

Tencent Alibaba

IPTO formed

Major HCI labs form

HCI accepted in many CS

departments

Deep Blue beats Kasparov

Watson wins Jeopardy

1mn hours on the road in Google’s driverless cars

Source: AI and HCI: Two Fields Divided by a Common Focus. Jonathan Grudin, Winter, 2009 @constant_garden #AugmentInt

THE RIGHT THINGThe question to ask is not how do we make machines more intelligent, but how do we get them to do the right thing by people?


LOCK IT AWAYWe could try an insist that AIs are locked away, in Farady cages, disconnected from the world.


YES MA’AM, NO MA’AMLimit AIs to yes no answers. In effect stunting its ability to grow. But even in yes and no answers there is judgement.


BUILD AN AI VERIFIERA verifier is an AI that can check if other AIs will be ‘beneficial’. As a community we could concentrate on building that first.

Source: Long-term future of AI. Stuart Russell @constant_garden #AugmentInt

HUMAN AND MACHINE AS ONEWith cooperative inverse reinforcement learning, the human holds the values, and machines carry out behaviour that achieve the values that is has derived.


DERIVED VALUE SYSTEMThe agent derives your value system by observing your behaviour. Picture: 20th Century Eastern European Office of Adders @constant_garden #AugmentInt

HUMANS AIN’T PERFECTWe don’t always behave in a rational way as my behaviour around Voodoo Donuts attests to. But many say that imperfection is what makes our values so important.


AI IA@constant_garden #AugmentInt

ONE SYSTEMIn 1968 Engelbart demoed a networked, interactive system that formed the foundation of modern computing. To him humans and computers are one system.

@constant_garden #AugmentIntSource: Doug Engelbart, “The Augmented Knowledge Workshop”

https://youtu.be/sG3PWet8fDk?list=LL0T8mxznO2KljSeG208iISw

COUNTER CULTURE EXPERIMENTATIONThe LSD fuelled counter culture opened Engelbart up to

experimenting on everything from psychedelic drugs to new computer technologies. LSD expanded the mind. HCI augmented

the mind. Technology is never built in isolation. It is a product of its time - humans and technology combined.


AIThe idea of a computer system that, by reproducing human cognition, allows that system to function autonomously and effectively in a given domain. An AI system demonstrates a kind of intentionality—it initiates action in its environment and pursues goals.

Source: Wikipedia: An Intelligence Augmentation tool @constant_garden #AugmentInt

IAThe idea that a computer system supplements and

supports human thinking, analysis, and planning, leaving

the intentionality of a human actor at the heart of the human-computer interaction. Focusing

on the interaction of humans and computers, rather than on

computers alone.

Source: Wikipedia: An Intelligence Augmentation tool @constant_garden #AugmentInt

AI IA

Research Application

Make better decision-making systems Augment human actors

Intelligence can be modelled Humanity doesn't need to be

Promise of a scale Promise of democracy

Machine learning Cognative computing


CENTRED AROUND YOUIt would be most useful and probably most human-centred if we talked about what you as an individual can do today.


ABUNDANCEDo you see abundance effecting your company?

How would you master abundance with AI?


DILUTION OF DEMANDIs your business likely to succumb to the dilution of demand?

How can AI and other exponential technology create abundance?


DISRUPTIONIs there start up activity in your industry that threatens your business?

Is your job at risk of automation - if so, can you drive that automation so it is centred around human strengths and values?


PREPARE POLICYMAKERSHelp them, help us by insisting they think about the workplace of the future and how we make the best of it, whilst protecting us from the worse of it.

TAKE CONTROLWe still have time to shape AI and its effect on the workplace or at least our response to its effect. Don’t shirk this responsibility because you think it won’t effect you.


TOGETHER IS BETTERLine up coordination, conventional wisdom and technology to design humans into the system and not out of the system.

@constant_garden #AugmentIntSource: Superintelligence. Paths. Dangers. Strategies. Nick Bostrom

WE HAVE THE POWERAs workers, consumers and humans can we share in the responsibility in finding a way of making AI, IA.

@constant_garden

#AugmentInt


https://thegrid.ai/nudge


https://thegrid.ai/nudge

AI IA:I I@constant_garden #AugmentInt