interim results tom glocer chief executive officer 27 july 2004 business update

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Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

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Page 1: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Interim Results

Tom GlocerChief Executive Officer

27 July 2004

Business Update

Page 2: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Recovery continues; pace varies

Mixed impact on trading conditions

• US: positive trend continues at a more gradual pace

• Asia: gradual recovery, driven by productivity gains

• Europe: slow recovery, led by UK

Consolidation still a factor in our forecasting

Market conditions

Page 3: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Increased competitiveness

Product line taking shape

Customer Satisfaction continues to improve

Cost take-out ahead of plan

Streamlined Portfolio and reduced debt

Morecompetitive

Lesscomplex

Moreservicedriven

Moreefficient

Fast Forward: Strong progress on self-help

Page 4: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Revenue growth over timeDesktop market share progress

Value of enterprise offer

Sell-side strategic partnershipsBuild content and liquidity

Attract the buy-side

More competitive: Winning enterprise-wide

Page 5: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Sales and Trading

Reuters Xtra family

Reuters Trader family

3000 XtraReuters StationDealing 3000

Reuters Trader2000/3000 series

Research and Asset Management

Reuters Knowledge family

Reuters Wealth Manager family

Investment ManagementCorporates Investment Banking/Solutions

Reuters PlusReuters Wealth Manager

Enterprise

Datafeeds RMDS Datascope (EIP) Kondor + (Risk)

Less complex: Simplified product line coming together

Page 6: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Overall Customer Satisfaction

H1 03

H2 03

H1 04

66.9

68.4

71.0

More service driven: Closing the gap

Page 7: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

0 10 20 30 40 50 60

CorporateServices

Content

Segments

Operations &Technology

Channels £62m

£36m

£25m

£14m

£18m

Fast Forward savings

2003:

2004 H1:

Total to date:

£75m

£80m

£155m

More efficient: Fast Forward cost savings

Page 8: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Riskmetrics

ORT

Yankee

GL Trade

Tower

TIBCO

Proceeds from H1 ’04 disposals: £426m

81 units disposed or closed since 2002

Remaining major holdings

2004 disposals

Simplifying the portfolio

Page 9: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Competitive product line for US institutional sales and trading

US back-office operations consolidated on St Louis campus

BRIDGE

MULTEX

ADT

Foundation of the Knowledge family

Independent research for 7 out of 10 Spitzer firms

50% growth in client base since acquisition

Proven ADT technology at the heart of our next generation transactions strategy

Making our acquisitions work for us

Page 10: Interim Results Tom Glocer Chief Executive Officer 27 July 2004 Business Update

Conclusion

Fast Forward ahead at the mid-point

Margin target of 17-20%* achievablewith revenue growth

Well positioned for return to growth

* Before restructuring, amortisation and impairment of subsidiary intangibles