Resilience as a challenge for the Public Sector: the Schools´ and Institutes contribution

The need for an innovative transformation

  

International Relations Department DISPA meeting Athens, June 2014

Index:

I. Spanish Public Administration Reform: the Commission for the Reform of the Public Administration (CORA)

II. INAPs´ contribution: the need for an innovative transformation

I. Spanish Public Administration Reform: the Commission for the Reform of the Public Administration (CORA)

• Created in October 2012 by the Council of Ministers

• Implemented by OPERA: Office for the Execution of Administrative Reform

• Mandate: make proposals for a more rational, useful and effective Public Administration, eliminating inefficiencies and administrative duplicities

• 217 proposals made by civil servants (a top-down audit of administration) with suggestions from citizens (electronic box) and an advisory council (unions, private sector and academia)

• One of the most ambitious processes of governance reform in OECD countries (strategic objectives of the country in a short, medium and long-term perspective)

• Background: high level of decentralization (Autonomous Communities), administrative duplicities, trust deficit in public institutions, institutional fragmentation

Four core principles :

1) Budget discipline and public transparency:

Law on Budgetary Stability and Financial Sustainability: establishes the structural deficit for the entire Public Administration maximun of 0,4% of GDP (for long-term structural reforms)

Law for Transparency, Access to Information and Good Governance

2) Public sector rationalization:

“One Administration, one competence”: 118 proposals for eliminating overlaps and duplication between the general state administration and regional governments

Rationalization and sustainability of the Local Administration

3) Increase Public Administration efficiency

Civil servants as a strategic asset and partners of change: the need to prioritize training and engage staff channels to ensure their commitment to the changes:

o developing a sustainable and flexible human resources management

o improving mobility and career pathso developing performance assessment, competency-based HR

system;o better matching of resources to demand and better

coordination of training opportunities.

Other measures:o Improving e-government (100% of administrative procedures

in 2015)o Electronic Invoicing, electronic ID cardo State Centralized Purchasing System, a unique central

purchasing body

4) Greater alignment of service provisions with the needs of citizens and businesses:

Some measures:

o Improving better regulationo normative review and codification of Laws,o a unique access point for citizens, o ICTs and digital government enhancement

Spanish Public Administration Reform expected results:

• 37.620 M € saved in the public sector in 4 years

• Better management, better quality in the delivery of public services

• A more rationalized Public Administration, more transparent, accountable and closer to citizens

• Fostering the “Good Governance”: enhancing trust in government, its institutions, the quality of its services and decisions and the general public interest

II. INAP´s contribution: the need for an innovative transformation:

• INAP Strategic Plan 2012-2015

• INAP´s main innovations:

Centre for Innovative StudiesINAP Innova Social and Knowledge EcosystemOther INAP projects

INAP STRATEGIC PLAN 2012 - 2015

Mission: “create transformative knowledge in the public sector for the benefit of society as a way to promote social cohesion and a high quality democracy”.

First Objective:

“Strengthen the INAP institutional role at national and international level”

Second Objective:

“Create high-quality knowledge and reflection for the decision-making and designing of public policies.”

Third Objective:

“Link training and recruitment to Public Administration real needs, to professional skills and competences of civil servants and to professional careers”

Fourth Objective:

“Turn INAP into a center of excellence in the training of public managers”

Fifth Objective:

“Align the INAP management with strategic challenges”

Strategy: Knowledge Management Development

INAP innovation: public sector environment

Fewer resources

Increasing of citizens´ demands

Many changes in short time

Primacy of Technology

Greater efforts

More competitiveness

Globalized world

Universality and immediacy of information

Need for a differentiation

Greater expertise

Performance enhancement

Centre for Innovative Studies:

Objective: support investigation and high quality knowledge for the decision-making and for the design of public policies

Practitioners, academics and researchers

Current research groups:

• New administrative career patterns• Inter-regional researching and inter-administrative

collaboration for public employees training and for a better public service

• Administration 2032• Territorial decentralization

INNAP Innova:

• Objective: to create social value

enhancing organizational learning and transformative knowledge among public servants

raising innovative awareness in the Public Administration to promote good governance

• Tools: events, training, publications (Innap Innova Library)

Social and Knowledge Ecosystem: the Professional Network, the Knowledge Bank and the Innovation Bank

• Directed at public employees of all Public Administration levels and citizens

• 3 axies: people, knowledge and communities

• Objectives: Create and disseminate transformative learning and

high quality knowledge Promote transparency and open government Boost the innovation within the Public Administration Foster exemplarity, legitimacy, autonomy, efficiency

and responsibility in the Public Administration

SOCIAL PROFESSIONAL

NETWORK

KNOWLEDGE BANK

Design…

CORE

CORTEZA

Social and

knowledge

Ecosystem

INNOVATION BANK

INAP Professional Network:

To generate expert knowledge through informal learning (daily activities related to work) to enhance the professionalization of the civil service and improvement in the delivering of public services delivering

User Roles Calendar of Events

Social Profile

Others

Messaging

Knowledge Bank(BCI)

Contact Management

Communities

Knowledge Bank:

• Objective: use and share INAP knowledge (documents, studies, research, investigations, reports) with citizens and national and international organizations and institutes connected to INAP

• INAP has designed a “Map of existing Knowledge” in order to identify the need-to-know requirements and sources of knowledge in the different areas of Public Administration

ARCHITECTURE

Knowledge Bank

Knowledge circulation• Books• Magazines• Papers• PhD

Thesis• Studies• Articles

Inter-institutional Cooperation• MoUs• Congress,

seminar and Event reports

• Other reports

Learning experiences• Maps on training

needs

• Test and• training guides

• Student works´• evaluation

Institutional knowledge• Reports •Memoirs

• Strategic Plans

Knowledge network• Research

groups• Institution

al databases

• Expert Databases

Innovation Bank• Best

Practice Documents

Public Administration Innovation Bank:

• Conceived to become a referee of good governance and innovation in Public Administration issues

• A repository of good practices that will allow to know which are the leader institutions in different public policies or public activities

• Connected to INAP Bank of knowledge: open to citizens and institutions

Improvement in internal

communication

Increased commitment

Promoting a sense of belonging

More productivity from an

organizational and individual standpoint

Better services through

knowledge and experience

sharing

More professional development

through connectivity

Social and Knowledge Ecosystem Benefits

Other INAP projects: some samples

Official Master degree in Leadership and Public Management: blended (Spanish officials) and face-to-face (foreign public employees)

Guide for the design of training activities

Dictionary of competences and skills for executives and junior executives public employees

Training aligned with professional career and professional competences

Creation of the Latin American Knowledge Community in Public Administration

THANK YOU FOR YOUR KIND ATTENTION

www.inap.esinternacional@inap.es