interview

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Key Qualities Developed: Progressive & client focused portfolio manager with a proven track record of successful project planning and implementation, improving internal processes through streamlining key activities, reducing risk, & achieving a robust framework. Areas of expertise include quality/productivity of work, ability to work to deadlines, time management, & interpersonal skills. Background includes project management, software development and lifecycle management, business analysis, client reporting, providing a valuable overview of the full end-to-end cycle. Core strengths include strong analytical skills, internal systems knowledge, & an overall commitment to continually ensuring that all work is both delivered on time, & to the highest standard possible. During my 7 years of work experience in the financial services industry, I have demonstrated a commitment for carrying out my duties and contributing to the project, I displayed an immense interest and knowledge in the technical aspects of the work. Within the strict schedule, I am a self- starter and have worked closely with the support teams to provide simple and elegant solutions. In addition, I was able to present those ideas very well and communicate the benefits. I was instrumental in training and monitoring the implementation of different small and large-scale technology projects, providing excellent recommendations while working with the data management applications with the teams. I have shown great leadership skills, mentoring my team and building strong relationships with customers. Project and Software Development Lifecycle Management: 1. Worked on projects to implement a new risk policy framework covering corporate risks and laid out a ‘minimum standard’ for investment risk policies to be held within eachinvestment manager across key risk types. The corporate risk policies covered were Credit/Counterparty, Market, Operational and Business risks. My work specialized in information and project management, strategic development and financial risk policy framework management across diverse teams to replace the Group Risk Policy. a. I reviewed and validated the risk vision, risk management strategy and the risk appetite framework with key stakeholders, including senior management, cross-functional teams and investment management risks to fund investors. Worked with Equity and Debt financing and derivative products and in charge of compliance with investment mandates, maintenance of adequate liquidity of investments. I also worked on corporate risks that affect shareholders directly by management of risk taking activity in the Asset Manager’s balance sheet via a capital and liquidity framework. My major responsibilities also included transactional documentation, communication with senior management and stakeholders, hardware lifecycle management, training and monitoring of performance of employees. 2. Implemented the automated credit assessment tool that enabled credit decisions based on industry specific risk, the unique structure of the credit product, the contribution to portfolio diversification and

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Page 1: Interview

Key Qualities Developed:

Progressive & client focused portfolio manager with a proven track record of successful project planning and implementation, improving internal processes through streamlining key activities, reducing risk, & achieving a robust framework. Areas of expertise include quality/productivity of work, ability to work to deadlines, time management, & interpersonal skills. Background includes project management, software development and lifecycle management, business analysis, client reporting, providing a valuable overview of the full end-to-end cycle. Core strengths include strong analytical skills, internal systems knowledge, & an overall commitment to continually ensuring that all work is both delivered on time, & to the highest standard possible.

During my 7 years of work experience in the financial services industry, I have demonstrated a commitment for carrying out my duties and contributing to the project, I displayed an immense interest and knowledge in the technical aspects of the work. Within the strict schedule, I am a self-starter and have worked closely with the support teams to provide simple and elegant solutions. In addition, I was able to present those ideas very well and communicate the benefits. I was instrumental in training and monitoring the implementation of different small and large-scale technology projects, providing excellent recommendations while working with the data management applications with the teams. I have shown great leadership skills, mentoring my team and building strong relationships with customers.

Project and Software Development Lifecycle Management:

1. Worked on projects to implement a new risk policy framework covering corporate risks and laid out a ‘minimum standard’ for investment risk policies to be held within eachinvestment manager across key risk types. The corporate risk policies covered were Credit/Counterparty, Market, Operational and Business risks. My work specialized in information and project management, strategic development and financial risk policy framework management across diverse teams to replace the Group Risk Policy.

a. I reviewed and validated the risk vision, risk management strategy and the risk appetite framework with key stakeholders, including senior management, cross-functional teams and investment management risks to fund investors. Worked with Equity and Debt financing and derivative products and in charge of compliance with investment mandates, maintenance of adequate liquidity of investments. I also worked on corporate risks that affect shareholders directly by management of risk taking activity in the Asset Manager’s balance sheet via a capital and liquidity framework. My major responsibilities also included transactional documentation, communication with senior management and stakeholders, hardware lifecycle management, training and monitoring of performance of employees.

2. Implemented the automated credit assessment tool that enabled credit decisions based on industry specific risk, the unique structure of the credit product, the contribution to portfolio diversification and profitability. I supported the risk business by leading the teams for running frequent portfolio analysis for obtaining transparency in terms of performance, risk mitigation, expected and unexpected losses. I was also responsible for ensuring compliance with regulatory requirements and to enhance Credit Risk Reporting and Management processes.

I carried out a detailed quantitative and qualitative analysis of the portfolio and its performance using tailored credit scoring methodology that made use of external rating and credit information and internal information on customer performance, default and portfolio specific behavior. This enabled a transformation of generic ratings into portfolio specific risk buckets. I worked with the risk teams to undertake correlation analysis to assess a credit’s contribution not only to credit risk but also its contribution to a well-balanced and diversified portfolio.

3. Defined and evaluated the business, operational and IT impacts of the introduction of Basel III and CRD IV. I carried out a comprehensive evaluation of the merits of applying Basel III, PRA and CRD4 regulations for whole-firm and intra-group liquidity modifications. My job was to provide assistance to risk, finance and treasury in developing and implementing the new regulatory capital requirements, trade and non-trade exposures to central counterparties and liquidity regulatory requirements set out in the proposed capital requirements regulation.

Page 2: Interview

I also evaluated the business including a detailed review of the repo and reverse repo activities and collateralized credit lines and operational impact of the looming introduction of the Liquidity Coverage Requirement and Net Stable Funding Ratio. I also conducted a data gap analysis and remediation work to populate the draft regulatory reporting templates issued by the European Banking Authority. I analyzed the amendments to the Pillar 2 regime, including the increased focus within the ICAAP on concentration risk, residual risk, operational risk in the context of an ICSD and liquidity risk by taking the existing Basel and EBA principles into account. I also undertook a high-level review of the compliance with the “Monitoring intraday liquidity management” consultative document issued by the Basel Committee.

4. Undertook a diagnostic exercise to determine and then evaluate liquidity risk management capability; and provided recommendations for best practice liquidity risk management, prioritized issues to be addressed and scale deliverables to the size and complexity of the business activities and volumes. I carried out detailed review of liquidity risk management and related functional capability including the relevance and effectiveness of the liquidity scenario analysis and rigorousness of the stress testing framework; relative risk assessment versus ease with which solution can be delivered and its effectiveness in addressing the weaknesses. I carried out comprehensive health check of the effectiveness of the client’s liquidity risk management capability I highlighted weaknesses to be addressed to my Senior Manager and prioritized recommendations and provided justification of priorities in terms of results and benefits

a. I made recommendations outlining both the actions to be achieved and the impact from a risk mitigation perspective were delivered that formed the basis of the client’s subsequent implementation programme

b. We improved Enterprise Planning Management (EPM) governance frameworkc. I articulated the liquidity risk appetite achieved through the introduction of more meaningful targets and limits

based on establishment of a more effective stress-testing framework.

Financial Reporting:

• Fund launches/closures – Streamlined the account closure process by creating a new client form, mapping the various operational team’s processes & implementing a more robust billing process • In specie asset transfers – Created new calculation templates to automate the process & reduce risk. Rolled out a new procedure to obtain key asset data within the team, reducing external dependency. Working on an initiative to create a tool which reconciles asset loads, which will eliminate the requirement for extensive checking • Custody migrations • Process mapping – Reviewed all main event types to identify key risk areas & action additional controls where necessary • High level of communication with multiple parties; including the client, internal teams, custodians, transfer agents, external NAV & fund accounting teams • Complex events, involving multiple parties across multiple locations, which must be completed to target dates • T&C status

• Provision of Client Reporting & Performance data for over 300 segregated pension funds, OEICs/Unit Trusts & SICAVs • Tax reclaim function – Championed a new, more robust & streamlined process, avoiding approximately $400k in financial penalties • Full market value reconciliations • Revenue estimates – Rolled out initiative to improve the quality of data & standardize reporting to the client • Implemented cross-training which continually improved the team’s KPIs (our KPI average for 2013 – 99.9%) • Participated/chaired monthly service review pre-meetings with the client • Project led the HGI team’s training for the migration of the Client Reporting roles to Chennai, including creating training packs & presentations & intensive on-the-job training • Assisted Projects in Boston and Philly to ensure a successful 2nd phase transition • Secondments in NAV, Income & Effective Yields •

New Process Planning and Implementation:

Tax document for a client, process the company performed every few months, a routine testing and reporting process that had errors gone unnoticedApprox. $1.5M in outstanding tax to be reclaimed for the clientInnovative in developing a new process, process documentation, creating a monthly outstanding tax report, action plans & breakdown sheets, & documenting all correspondence to Senior ManagementWrote procedure for entire tax reclaim process, including a detailed breakdown of how to complete reporting formsConsistency check uncovered approx. $400k in tax which had been omitted in application software & liable to the client, impact on Income team

Page 3: Interview

Escalated to manager & assisted with notification to the clientRaised an IRIS against the Income team – Change to Income process, tax vouchers now obtained (preventative)Spoke to Senior Managers in Operations and Finance to use existing knowledge within the companyAttained key contacts useful for urgent requests & knowledgeRolled training out to the team & then provided training to Income Tax teamProvided presentation to senior management to outline the new process, corrective action on the back of errors, & target dates for the reclamation of taxParticipated in fortnightly calls to monitor progress & provide updates

Training and Management Development:

Always willing – Went to Boston for trainingWent to Philadelphia office to assist with Client testing Project Isis 2nd phaseIssues with 1st phase, new client, limit reputational damageTransitions roles had just gone live 2 weeks earlierShort notice – 3 days before due to fly out & on NYEFirst day NYE, not greatest idea!Worked over 12 hour days for the first 2 weeks as back office team had issues with additional reportingWorked closely with liquidity risk teams to iron out issues with new performance data – new relationshipAttended daily calls with Boston and Philly office to discuss issuesOnce performance data had been completed, provided training to Mumbai teamAssisted Mumbai team with additional reports after receiving trainingReceived great feedback from Project Manager - running project for risk reporting

Problem Resolution and Risk Management:

1. For existing client pre-funding no longer a requirement in TWD – move to tag 11a or SIObtained a list of funds from Alert which had TWD markets opened – approx. 70 fundsWent out to the various custodians to query if TWD market was opened & SI in placeCustodian – Provided incorrect SI information on 11 funds, Paris team provided information, however hadn’t looked at both ISISET & BDT (for exclusion)Go-live date, monitored initial trading to ensure FX was carried outCustody advised no FX had been done – realized set up wasn’t correctHighlighted to manager & escalated issue with custody to ascertain all accounts involvedHad quick meeting round desk with team to discuss best solutionSent request to STP team to amend the tag 11a set up for 11 funds ASAP, followed up with a callAdvised custody & Trade Support team that we would be reaffirming the trade & once STP had made the amendment, had trade reaffirmedConfirmed with Trade Support team if there had been any trading on the other funds – Thankfully not!Ensured custody put the trade onto the market ASAP, however advised that cut-off point had been missed. Custody advised sub of the situation.Advised the client of the situation, however enough TWD in account to cover tradeRaised paperwork against custodian – preventative put in place to ensure both ISISET & BDT are checked when providing SI data & will only be provided by London teamHandheld the next day’s trading to ensure all went ok – no issuesRaised issue in fortnightly risk meeting – gave brief overviewHad a deep dive session with head of department & team to go over the issue in more depth & look at ways in which we could avoid going forward e.g. specify both systems on request

2. IT issue – transaction not feeding into data warehouse, incomplete dataHad quick meeting with team to discuss incident, propose best course of action & assign tasksAdvised client of the issue & kept updated throughout the dayEnsured that day’s deliverables were prioritizedChased team for updates on resolutionSought help from technical teams for a manual fix until issue was resolvedProvided training to team on a temporary fix to include relevant dataEnsured training was clear & concise & that support was provided around process

Page 4: Interview

Worked additional hours to complete daily deliverablesFinalized procedure in case of re-occurrence

3. Fund launch with quick turnaround - within SLAAdvised client best endeavors basisNotified all parties concerned of the deadline – set up callEscalated to my manager & added to daily risk emailPrioritized workload, gained assistance from other team members for other outstanding itemsEnsured as much preparation was done as possibleRegularly chased for updates from other teamsSet up daily calls to cover issuesSet up a call with client for go/no-goThanked all parties for their contribution

Business Analysis and Operations Management:

Key trainer for HGI team for migration of CR roles to MumbaiCreated presentation packs & training plans for Mumbai teamUpdated procedures to ensure all processes could be completed from no initial knowledgeProvided initial presentation around team’s structure & processesClassroom training – systems, flow, common issuesEnsured progress chart was completed with target dates & training was at a pace, which everyone was happy withEnsured training was well documented so information could be retainedMainly team training but individual training on highlighted areas – ensuring team felt they were receiving correct amount of supportAssigned tasks to convey ownership over processesTried to lighten long training sessions e.g. quiz on America, discussion on cultural differencesProvided 2nd level of support for 2 months post trainingStill assist with occasional queriesHighlighted areas of improvement based on Transitions role

Teamwork and Leadership Development:

1. Process maps to streamline processes & reduce credit risk through improved controlsWhole team participated in all main events (openings, closures, custody migrations, in specie asset transfers)High risk & number of alerts raised for AAM in special asset transfersProposed that AAM process should be brought in line with HGI process – worked from market value, not priceProvided AAM team with a Nebraska upload template which included formulae & acted as a guideCreated a pro-rata asset template which automatically calculated the correct cost/proceeds using the valuationProvided training on obtaining bond data from Bloomberg, eliminating custodian dependencyWent through entire process with AAM & HGI team, open to suggestions on improvements from both sides – improved checklist in line, better format & periodic T&C checks, rolled this out to teamProvided managers with objectives & set deadlinesWorked with team to create a valuation, which could be used, by both teamsCreative cloud idea to create a tool which automatically checks data – reduces risk, no VLOOKUPs & time, stage 1 document completedReceived award for my help/contribution to team

2. CR - Cross-training, improved KPIs, new tax processCommunication with internal/external partiesProjects –New Star off board, fund take-on 1, fund take-on 2, fund take-on 2nd phaseContinued improvement each yearAbove average PDPsValues award – Client FocusSuccession planning – Triage calls, monthly pre-meets, presentations, MI data, KMPs

Page 5: Interview

Secondments – Effective Yields, Group Finance, IncomeSuper User training Excellent knowledge and experience of Microsoft package Office, Project, SQL, Access – particularly Excel, VBA, Data base management