Interview skillshttp://a.pragprog.com/magazines/2009-07/images/iStock_000003707234Small__3ducyj__.jpg

2

Prepare for and succeed in an

interview

http://b.vimeocdn.com/ts/512/912/51291204_640.jpg

3

Communication is Inescapable:

Even silence or absence is a message.http://media-cache-ec0.pinterest.com/upload/71142869083803253_gBV2Zo9q.jpg

4

Communication is Irreversible:

You can’t really take back something once it has been said.

http://sakshivashist.files.wordpress.com/2012/11/take_it_back.jpg

5

Communication is Complicated:– communication does not happen in isolation.

http://partages.voila.net/photos/cerveaux.jpg

noise

You got the call

Now what?

http://i.imgur.com/JIjSsmK.jpg

Accept the first date and time offered to you

http://www.daviscos.com/blog/wp-content/uploads/2013/01/interview-TIPS.jpg

Check your documentshttp://www.hr4free.com/sites/default/files//field/image/MP900409031_2.JPG

Prepare • research the company• prepare a few questions• rehearse replying to

standard questions

Typical interview questions

Tell me about yourself: • Highlight: – Skills– Experience – Abilities

• Related to the position http://www.jumpintothe.net/images/contact.jpg

Typical interview questions

Why do you want to work here?

• Explain your interest and motivation for wanting to work with this employer

http://www.jumpintothe.net/images/contact.jpg

Typical interview questions

Where do you see yourself in 5 years?

• Tests ambition • Align your goals to the

position and the companyhttp://www.jumpintothe.net/images/contact.jpg

Typical interview questions

Why should we hire you?

• Tie to key performance areas• Sell your talents• Meet the employer’s

requirements http://www.jumpintothe.net/images/contact.jpg

Typical interview questions

What are your strengths?

• Communicate any special ‘abilities’

http://www.jumpintothe.net/images/contact.jpg

Typical interview questions

What are your weaknesses?

• Know your weakness• How to correct weakness• Turn your weakness into a

strengthhttp://www.jumpintothe.net/images/contact.jpg

Helpful pointers• Get to the right place at least 30 min early• You are being watched• Dress appropriately• Switch your phone off• No chewing gum or nail biting or knuckle

cracking• Greet people by name• Shake hands• Sit when asked to• Accept water• Manage your body and voice• Smile• Make appropriate eye contact

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http://www.adriansnood.com/wp-content/uploads/2013/04/Firstimpressions.jpg

First impressions

It takes 3 - 30 seconds http://timertopia.files.wordpress.com/2012/02/30-second-timer.gif

First impressions

At least half will not changehttp://www.ccrt.ch/sites/default/files/cerveau.jpg

First impressions

Only a third are may change their opinion after interacting with you

http://thriveteam.files.wordpress.com/2012/06/1in3-logo-300x30011.png

First impressions

Less than 30% of the first impression is to do with WHAT you say

http://www.dsaspeakyourpeace.org/downloads/how_you_say_it.jpg

Managing your first impression

http://www.siliconbeachtraining.co.uk/blog/wp-content/uploads/2012/08/first-impressions.jpg

Handshake

Great

In

fluen

cehttp://www.riseandgrind.com/wp-content/uploads/2010/08/business-handshake-close-up.jpg

Unconventional Hair

Slight

influence (but context

dependent)

http://hybridtechcar.com/wp-content/uploads/2013/08/hair_tattoos_34.jpg

Hair colour

Slight

Influence

(more in traditional

spaces)

http://cdn.vocalpoint.com/UGCContent/cms/2/500003708.jpg

Piercings

Some influence (but be realistic)

http://img.ehowcdn.com/article-new-thumbnail/ehow/images/a03/7g/2r/care-nose-piercing-800x800.jpg

Male Earrings

Little

influence

(but be realistic)

http://cf.ltkcdn.net/jewelry/images/std/43429-425x281-Hoopearring.jpg

Tattoos

Moderate

influence (be realistic)

Non traditional clothes

Medium influence

Beard/Mustache

None – If

neat

http://www.esquire.com/cm/esquire/images/ig/mustache-beard-styles.jpg

Grooming Gre

at

Influ

ence

.

http://blog.onesuite.com/wp-content/uploads/2009/04/bad_hair_day.jpg

Body odour

Great

infl

uenc

e

First impressions & body language

http://laserowcoach.se/wp-content/uploads/body56.jpg

How you handle your body marks you as confident, shy or arrogant

http://bass-schuler.com/wp-content/uploads/2012/09/Student-Body-Language-Poster2.jpg

Body language during the interview...• Give the appearance of

energy as you walk• Smile• Shake hands firmly• Wait until you are

offered a chair before sitting

• Sit upright and look alert and interested

• Look the interviewer in the eye

• Be careful for folding hands and arms and crossing your legs

• Do not fiddle! http://media.tumblr.com/68ca9c62c15082c68af20499101df2b4/tumblr_inline_mhpf47Zpg21qz4rgp.jpg

First impressions & dressing the part

Dress to match the context: this will determine how much you are perceived to “fit”

http://www.pamelamarkey.com/wp-content/uploads/1362273652479-Picture6.png

http://wellnessrounds.files.wordpress.com/2013/06/dressing-for-interview-copy.jpg

Correct length

http://www.jobbrander.com/wp-content/uploads/2013/02/short-skirt-job-interview.jpghttp://www.kaboodle.com/hi/img/c/0/0/1bb/5/AAAADABrDaIAAAAAAbteug.jpg?v=1326074755000

Avoid inappropriate logos, slogans and pictures.

http://spnx.imageg.net/graphics/product_images/pSPNX1-7158086enh-z8.jpg https://www.mrwholesale.net/image/cache/data/crewneck/women-crew-n

eck-black-round-t-shirt-845x1000.jpg

Wear Opaque clothing

http://www.modaplus.com.py/image/data/bl/BL00120.jpghttp://i01.i.aliimg.com/wsphoto/v0/933477595/Chiffon-shirt-slim-male-lace-shirt-men-s-clothing-short-sleeve-shirt-summer-E303.jpg

Midriff and back covered

http://img.thesun.co.uk/multimedia/archive/01756/Nicole-Scherzinger_1756969a.jpg http://www.boutique1.com/media/catalog/product/l/n/lna_238999_black_b.jpg

All undergarments should be hidden

http://1.bp.blogspot.com/-NFi0_tSCpGk/T4b2qp_2HlI/AAAAAAAALLI/Ov1IvKvNMs8/s320/Sagging+pants+judge+jail.jpg http://temp_thoughts_resize.s3.amazonaws.com/69/9a84499d6dcb6

844eea78b1036bb42/garterbelt.jpg

Conceal all cleavage

http://www.kleinepsteinparker.com/blog/wp-content/uploads/2012/06/Tom-Ford-White-Suit.jpg

http://film-book.com/wp-content/uploads/2013/06/julianne-moore-smiling-black-suit-cleavage-01-1024x768.jpg

When an interview goes bad!

What goes wrong?

http://blogmedia.jobiness.com/wp-content/uploads/2013/02/coveringFaceSmall.jpg

Wha

t is

PERC

EPTI

ON

?W

hat i

nflue

nces

per

cepti

on?

http://mindbodymedicine.hk/attachments/Image/15%3D20old%3D20young%3D20woman_1.jpg?template=generic

Your impressions?

http://www.kforceblog.com/uploads/images/photo_what_not_to_wear_on_job_interview_male_2.jpg

Your impressions?

http://www.kforceblog.com/uploads/images/photo_what_not_to_wear_on_job_interview_female_2.jpg

What goes wrong?

Sending mixed messages

http://resume555.com/wp-content/uploads/2011/10/Interview-Nerves.jpg

We know that we are capable to do the job.

What goes wrong?

Not enough attention to what the person you are communicating with wants or expects

http://www.schoolhours.com.au/blog/wp-content/uploads/2012/08/Get-Your-Body-Language-In-Shape.jpg

What goes wrong?

Prejudice and stereotype (accent, gender, etc.)http://g.gazetaprawna.pl/p/_wspolne/pliki/331000/331465.jpg

What goes wrong?

Power relationships

Who has the power?

http://1.bp.blogspot.com/-KoqJ6RZEN4k/TfobWnMq6qI/AAAAAAAAACM/ha7kbTjPBFw/s1600/289_WorkplaceBullies.jpg

What goes wrong?

Different CULTURAL ways of doing things: • Greeting peers or older people? – First names– Titles– Generic name like “aunty”?)

• Who greets first? • Do you sit down? • Do you knock?• When do you enter?• Saying thank you?

http://oneworldpeacemakerfoundation.org/wp-content/uploads/2013/06/culture-flags.jpg

What goes wrong?

Preconceived assumptions

http://www.lanewaves.com/wp-content/uploads/2009/03/assumenothing.jpg

How to fix it

http://4.bp.blogspot.com/-ZDCacEZdMHY/T_b6-VzgBNI/AAAAAAAAA9c/oUUSrGW8cMQ/s200/button-fix-it.jpg

Fixing it

Make a “play” for the job– dress to it, use appropriate language, manage your body

Fixing it

Carefully monitor reactions and adapt to these

http://kundalinidotorg.files.wordpress.com/2013/05/tumblr_m5rtltehls1rtg1mfo1_400.gif

Fixing it

Ask questions to clarify your understanding and theirs

Fixing it

Listen

During the interview Some guidelines

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Don’t lie, your answers should be truthful, sincere to the point

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Don’t answer with a simple “yes” or “no” Explain using examples

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Don’t lose your temper, control your emotions

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Speak as clearly as possible

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Never bad mouth or complain about a previous employer

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Do not assume that the interviewers read your CV in detail, tell them about yourself

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Avoid sensitive issues such as topics related to politics and religion unless directly

linked to the jobhttp://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Sound enthusiastic about the position and the company

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Have a few questions about the job or company ready

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Let the interviewer raise the issue of salary and benefits

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

During the interview

Thank the interviewer/s for the opportunity and ask when you can expect to hear from

themhttp://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg

If you get the job...

http://www.lifedynamix.com/articles/files/iStockAchievementB_1.jpg

If you get the job...

• Reply in writing whether or not you accept

• Be polite if you turn it down

• Possibly Negotiate salary

http://www.lifedynamix.com/articles/files/iStockAchievementB_1.jpg

If you don’t get the job...

http://mymarketability.com/wp-content/uploads/2013/07/4cs.jpg

If you don’t get the job...

• Be polite and gracious• Learn what you can from the experience• Try to find out (or work out) why you did

not succeed and then do something to address the issues• Ask the company!

http://mymarketability.com/wp-content/uploads/2013/07/4cs.jpg

http://site.jkdjewelry.com/blog/wp-content/uploads/2012/12/Failure-is-not-falling-down-but-refusing-to-get-up.jpg