introducing microsoft lync tuesday 22 nd may 2012
TRANSCRIPT
Introducing Microsoft Lync
Tuesday 22nd May 2012
Agenda
• Welcome
• Microsoft
• Active Communications
• Microsoft Eco-system Solutions
• Value Mix
• Questions
Communications TodayLync 2010: Unifying Communications
Authenticatio
n
Administratio
n
Storage
Compliance
Unified Experience
AudioConferencin
gE-mail and
CalendaringWeb
Conferencing Telephony
VideoConferencin
g VoicemailInstant
Messaging
Authentication
Administration
Storage
User Experienc
eAuthentication
Administration
Storage
UserExperienc
e
Authentication
Administration
Storage
User Experienc
e
Authentication
Administration
Storage
UserExperienc
eAuthentication
Administration
Storage
User Experienc
e
Authentication
Administration
Storage
UserExperien
ce
Authentication
Administration
Storage
User Experien
ce
Telephony and UM
InstantMessaging
E-mail/Calendarin
g
Unified Conferencin
g: Audio, Video, Web
The Future of Productivity
The Cloud On Your TermsBest Productivity Experience
Across PC, Phone, and Browser
Online
Unified Communication
sCollaboration
Enterprise Content
Management
Business Intelligence
Enterprise Search
Unified Business Platform
On-premises
“If you didn’t think Microsoft was serious about voice communications before, you better believe it now.”
“Lync…is certainly going to shake up the market.”
36% companies surveyed are already using OCS or Lync as UC client, more than IBM, Cisco and Public IM clients.
Industry Momentum
“Microsoft Lync 2010 is the first Unified Communications product to pass the SIP Torture and Attrition Test with Miercom by achieving a record 4 million SIP calls complete without error. The evaluation of MS Lync included testing for Performance, Resiliency, and Security..”
INSTANT MESSAGING& PRESENCE
AUDIO, VIDEO,WEB CONFERENCING
ENTERPRISE VOICE& TELEPHONY
Connecting People in New WaysREDUCE COSTS through converged communications
ADOPT QUICKLY through ease of use
EASE DEPLOYMENT through interop & extensibility
Lync Connects People in New Ways, Anytime and Anywhere
Access messages through your PC, mobile device, or the WebConnect in real time across devices from a familiar interface
PC WebMobile
The Future of Productivity
The Cloud On Your TermsBest Productivity Experience
Across PC, Phone, and Browser
Online
Unified Communication
sCollaboration
Enterprise Content
Management
Business Intelligence
Enterprise Search
Unified Business Platform
On-premises
What About Microsoft?
Ad hoc collaboration Planning Meetings Customer Meetings Global Development Teams
Usage (June 2010)
Instant Messaging
▪ 137k unique users - 97M messages per month
Online Meetings and Ad hoc collaboration
▪ 135k monthly scheduled meetings
▪ 299k ad hoc desktop sharing sessions per month
Reservation-less Audio Conferencing
▪ 136k monthly audio conferences
▪ 58M minutes of audio conferencing per month
Enterprise Voice
▪ 77k people rely on OCS for all communications
▪ 59 sites, 6.6M calls and 44M minutes /month
Business Value
▪ $1.2M per month from audio conferencing service
▪ $2M per year in telephony support costs
▪ Facilitates $90M per year reduction in travel
Active Communications
Over 20 years of experience
Unified Messaging and Communication Experts
Microsoft Silver Partner Unified Communications
Offices in The Netherlands, Spain, Hong Kong, and Australia
Our own development team
Partner network across EMEA
Unify your communications
The Lync Opportunity
Unify your communications
Why Microsoft?
Unify your communications
The ACS Lync Appliance
Unify your communications
QOE Monitoring Archiving
CDR
Public IM Clouds
MSNAOLYahoo
RemoteUsers
DMZ
FederatedBusinesses
Front-End Server(IM, Presence)
InboundRouting
OutboundRouting
PSTN
BackendSQL
server
Exchange2007 Server UM
Voicemail
UC endpoints
Active Directory
Voice MailRouting
PBX
EdgeServer
DataAudio/VideoSIP
Mediation Server
PRI
Microsoft Lync 2010 server architecture
(SIP-PSTN GW)
“Complex design”
MSNAOLYahoo
RemoteUsers
FederatedBusinesses
Exchange2010 Server UM
Voicemail
UC endpoints
Enterprise Active
Directory
What is ACS?
ACS Server
PSTN PBX
(SIP-PSTN GW)
PRI
Public IM Clouds
“Simplified design”
connectorADSuiteMgt
ACS technical concept
Unify your communications
Appliance based: virtualized on Hyper-V Out-of-the-box running LYNC deployment
ACS Management Suite One system administrator interface Setting up configuration Add, moves and changes
Active Directory controller No impact on customer’s Active Directory One ACS appliance can connect to multiple Active Directories
ACS = 110% Lync Centralized Call Forwarding Automatic user management (creates/deletes Lync accounts based on AD group membership)
Additional features
Simplicity
Unify your communications
ACSUnified Communication
ACS is an all-in-one UC platform, that simplifies installation and maintenance by unifying multiple servers into one appliance, one admin interface for daily maintenance and a connector to the Active Directory.
= 110% Lync
ACS Lync appliance Lync
Single footprint Multiple servers
Out of the box solution Start from scratch
2 days implementation time Up to 30 days implementation timeActive Directory Connector to integrate with Enterprise network
Needs to be embedded completely in Enterprise network
No impact on Enterprise Active Directory Active Directory extensions required
Admin tool to manage user settings like call forwarding
Only manage global settings and user permissions
Get the competency in a box Requires Microsoft Voice competency to do it right
110% Lync 100 % Lync
Comparison
Unify your communications
ACS Advantages for your customers
TCO Single Footprint Single Point of administration ACS appliance is an asset, i.e. depreciation over multiple years
ICT No implications for Enterprise Forest Multiple AD connections Unified administration
Easy deployment Short installation Remote Administration Controlled roll out within organization
ACS is 110% Lync
Unify your communications
Screenshot
Thank you
For more information visit: www.activecommunications.eu
Unify your communications
Microsoft Lync Value Proposition
Engaging the Microsoft Channel – Making Lync Business Easier
Peter Woodhams, European Product manager
Why Westcon & Microsoft Lync?
Many Microsoft partners’ business models focus on selling consultancy and Pro Services
• Many face challenges posed by deployment of real-time applications and associated products
Lync is the first MS platform that depends on a number of third party elements for successful deployments
• Current supply chains for Lync devices & appliances are disparate and fragmented
• Partners struggle to put all the pieces together and make money
How Westcon will accelerate Lync business
Westcon will help channel partners bridge ‘the gap’ between their current competencies, segment knowledge & supplier relationships
• Leverage Westcon's 25+ year heritage of selling best-of-breed voice, UC, data networking and security solutions
Make Lync business easier for integrators & customers• Leverage Westcon’s extensive Lync vendor eco-system
• Simplify supply lines and act as a ‘one stop shop’ for product, marketing, training and support services
• Create a unified and efficient supply chain for Lync eco-system devices and appliances
Westcon as your UC ‘trusted advisor’• Global scale; European coverage; local relationships
Westcon Lync “Eco-system”
The BROADEST Lync Eco-System Portfolio available
ANYWHEREin Distribution
Lync UC Partners
Video Endpoints· Polycom
Conferencing Endpoints· Polycom
Survivable Branch Appliance
· AudioCodes
· NET
Headsets· Jabra
· Plantronics
Audio Endpoints· Polycom
· AudioCodes
Session Border Controller& Multi-Service Gateways
· Acme Packet
· AudioCodes
· NET
Security Appliances· Acme Packet
· AudioCodes
· NET
Server Acceleration & Load Balancing
· Radware
· F5
Lync 2010 Server Appliance· Active Communications
Training· The SIP School – SIP Fundamentals training www.thesipschool.com
· Global Knowledge – Microsoft Lync Communications & Exchange Messaging
CallCentre Reporting· Advatel
CUseful o-working
Reseller
The Microsoft Advantage
Lync Deployments
Net new licence and service revenue
Accelerate time to money
‘Dark’ licence activation
MS Consulting
Reduce complexity
‘Solution-ise’ Lync
Net new partners from legacy voice channel
The Westcon Proposition Lync Partner
Development
Lync Solution Ecosystem
Lync Services
Increased wallet share for partner
End User
The Partner Advantage Access to Lync
community and channel Single source for Lync
eco-system Competitive
differentiation to peers
Peter Wheeler
Head of Sales
Value Mix
Sales• Dedicated Account Management• On-boarding programs• Pre-Sales Support & Solution Design
Marketing• Specialist Tools & Programs aligned to
channel needs• Reseller Marketing Portal• Interactive Digital Marketing
Training / Enablement• Westcon Academy• The SIP School
Next steps
Contact our UC specialist sales team• + 44 1444 872080
Visit www.westcon.co.uk• Selling Tools > Tell me About Guides
• Download Apps
• Download the UC Solutions brief & Active Communications brief
Contact your Westcon Account Manager
For follow up information on this presentation including slides please go to http://j.mp/MS-Lync
Questions