introdution to strategy

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    Strategy

    The determination of basic long term goals of an

    enterprise and the adoption ofcourses of action and theallocation of resources necessary for carrying out thesegoals is called strategic thinking.

    Strategy is related to pursuing those activities which

    moves the organization from its current position to itsdesired future state

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    It is not the strongest of the species

    that survive, nor the most intelligent,

    but the one

    most responsive to change.

    Charles Darwin

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    Evolution of the Concept

    The word Strategy comes from the Greek word strategia

    which means General or Military commander

    (Strategeos means Generalship).

    Business wars are sometimes as fierce as the wars fought

    in the actual Battlefield.

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    Strategic planning The development of strategic plans involves taking

    information from the environment and deciding upon an

    organizational mission and upon objectives, strategies anda strategic architecture.

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    THETASKENVIRONMENTTHETASKENVIRONMENT

    THEBROAD ENVIRONMENTTHEBROAD ENVIRONMENT

    THEORGANIZATIONTHEORGANIZATION

    suppliers

    government

    unions

    activists

    local communities

    financial

    intermediaries

    customers

    competitors

    socio-cultural

    forces

    socio-cultural

    forces

    technological

    forces

    technological

    forces

    economic

    forces

    economic

    forces

    owners/board of directors

    managers employees

    political/legal

    forces

    political/legal

    forces

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    External Environmental Analysis The external environment of business may be divided into

    two sectors:

    Broad (Macro Environment)

    Task (Micro Environment)

    All trends and stakeholders in the external environmentshould be analyzed at both the domestic and internationallevel

    External environmental analysis involves evaluation ofthe broad and task environments to determine trends,threats, and opportunities and to provide a foundation forstrategic direction.

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    Broad EnvironmentThe broadenvironment consists of domestic and global forcessuch as

    socio-cultural trends (e.g. demographics)

    technological trends (e.g. internet) political trends (e.g. open markets)

    economic trends (e.g. growing economy)

    The broad environment forms the context within which the firmand its task environment exist.

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    TaskEnvironmentThe taskenvironment consists of external stakeholders --groups or individuals outside the organization that aresignificantly influenced by or have a major impact on the

    organization - such as:

    Customers

    Suppliers

    Competitors

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    Internal stakeholders include managers, employees

    and the owners and their representatives (e.g., board

    of directors).

    Internal analysis includes an evaluation of internal

    stakeholders andthe organizations resources and

    capabilities Purpose of internal analysis to determine

    strengths and opportunities for competitive

    advantage, and

    weaknesses and organizational vulnerabilitiesthat should be corrected.

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    Opportunities

    Threats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:Corporate

    Business

    Functional

    Implement

    Strategy via

    Changes in:

    Leadership

    CultureHuman

    Resources

    Information

    and Control

    Systems

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    Levels at which Strategy operates It is not uncommon to find many companies that while

    being under a management are working in differentbusiness lines with regard to their products or services

    Hindustan Lever organizes itself into 4 businesses ofhome and personal care, food, new ventures and exports

    TvS group has Sundaram fastners, Lucas TvS, BrakesIndia, Wheels India, Sundaram brake linings, TvS motor

    company and TvS Electronics Finolex group is business conglomerate with interest in

    diverse areas such as telecommunications petrochemicalsirrigation and education.

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    Levels at which Strategy operates Balmer and Lawrie a public sector company has a

    diversified portfolio of businesses in the fields of

    lubricants, leather & functional chemicals, packaging, teaexports, travel and tourism and cargo and logistics For any companies as given above a single strategy is not

    adequate or appropriate

    There is a need for multiple strategies each applicable at

    different levels Hence companies organize themselves on the basis of

    operating divisions. These divisions may also be knownas strategic business units or profit centres.

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    Levels of Strategy

    Business Level (SBU)How are we going to compete in our

    chosen business?

    FunctionalProviding objectives for specific functions

    CorporateWhat direction are we going and what

    business (es) are we in or do we want to

    be in?

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    Corporate-Level Strategy

    ("What business are we in?")

    Acquisition of new businesses

    Additions or divestment of business units,plants, or product lines

    Joint ventures with other companies in new

    areas.

    Allocation of resources to SBUs

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    Business-Level Strategy

    ("How do we compete?") Advertising

    Direction and extent of R&D

    Product changes

    New product development

    Equipment and facilities

    Expansion or contraction of product lines.

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    Function-Level Strategy

    ("How do we support business-level strategy?")

    Production

    Distribution

    Finance

    Human Resources

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    Vision and Strategy The Vision: What you want the organization

    to be; your dream.

    (The Strategy: What you are going to do to

    achieve your vision)

    A well conceived vision consists of 2 parts.

    First component is core ideology and the

    second component is an envisioned future. Agood vision is a play between these two

    complementary forces.

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    Organizational Direction

    Vision

    Mission

    Objectives

    Plans

    Policies

    Tactic

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    Vision & mission Vision is what the firm wants to be in future. Such

    a view is often made explicit in a VISION statement

    of the company. A vision statement gives aspiration

    and motivation besides guiding the formulation of

    strategy.

    Examples:

    To put a man on the moon by the end of the

    decade Apollo program. Our vision is to dominate the global food service

    industry McDonald.

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    A

    mission is what an organization does, its action;a vision is what an organization would like to happen as a

    result of the action that it does.

    Mission equals the action; vision is the ultimate result of

    the action.

    Mission answers the question What change is achieved

    because we exist?

    Vision answers the question: What are the results, the ends,

    the consequences of our action?

    Vision looks into the far future; mission looks at today and

    near future .

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    Mission statement To define its mission, companies must address

    Peter Druckers classic questions, What

    business are we in Who are our customers What is of value to the Customer

    Mission statement - clear message to managers,

    employees and customers

    A mission was earlier considered as the scope of

    business activities a firm does. Now it has

    expanded to embody the purpose of existence of

    the organization also.

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    How does mission helps the firm

    Gives focus

    Objectives , targets and programs are formulated

    based on mission. Helps people at various levels in the corporation

    understand in what direction they should move.

    Guiding the action at all levels.

    Helps prevent people falling into an activity trap.

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    Good Mission Statements

    Focus on limited number of goals

    Stress major policies and values

    Define major competitive spheres

    Take a long-term view

    Short, memorable, meaningful

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    CadburyI

    ndia limited number of goals

    To attain leadership position in the confectioneryand food drinks market of India

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    Stress major policies and values

    Hero cycles It is our mission to strive

    for synergy between technology, systems

    and human resources to produce products

    and services that meet quality ,performance

    and price aspirations of our customers.

    While doing so we maintain the highest standardsof ethics and social responsibility

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    Major Competitive Spheres

    Industry

    Products

    Market

    segment

    Geographical

    Competence

    Vertical

    channels

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    Competitive spheres Industry Industrial market (DuPont), consumer

    market (Dow)

    Products Food service (Mc Donald's )

    Competence Technology (Japan NEC)

    Market segment collectors (e-bay)

    Vertical it is the number of channel levels (Fordowned glass factories, rubber plantation)

    Geographical Multinational (Unilever)

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    eBay market segment mentioned

    We help people trade anything on earth.

    We will continue to enhance the onlinetrading experiences of allcollectors,

    dealers, small businesses, unique item

    seekers, bargain hunters, opportunity

    sellers, and browsers.

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    Short memorable and meaningful

    Walt Disney

    "To make people happy.

    Ford Motor Company (early 1900's)

    "Ford will democratize the automobile"

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    Britannia - A long term view

    Our mission is to make every Indian a BritanniaCustomer

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    Google

    Our mission is to organise the worlds informationAnd to make it universally acceptable and useful

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    Mission statements may change over timeto

    take advantage of new market conditions

    Amazon.com changed its mission from being the

    Worlds largest online book store to the worlds largestOnline store

    ebay changed its mission from running online auctions

    for collectors to running online auctions for all kinds ofgoods

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    Mission statements best to define

    the business

    When Reliance Industry entered the telecom business,

    the leaders of the corporation did not say that they are

    entering the telephone business. Instead, Dhirubhai

    Ambani, the founder leader stated that We are

    entering the communication business

    Kingfisher Airlines We are in the aviation hospitality

    business

    Examples of Business definitions

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    Business Definition:

    Product Orientation vs. Market Orientation

    Company Product Market

    Xerox We make copying

    equipment

    We improve office

    productivityColumbia

    Pictures

    We make movies We entertain

    people

    Encyclopedia

    Britannica

    We sell encyclopedias We distribute

    informationCarrier We make air conditioners

    and furnaces

    We provide climate

    control inside

    homes

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    Objectives A book publisher and magazine editor are both

    engaged in satisfying the information needs of the

    society but they do it by different means.

    A book publisher may aim at producing excellent

    reading material while the magazine editor may

    strive to produce news analysis in an unbiased

    manner.

    Both have identical mission but different

    objectives

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    Area where objectives must be set

    GROWTH investment, assets, revenue, profits, market

    capitalization

    PROFITABILITY Return on investment, Earnings pershare

    PRODUCTIVITY Resource utilization, cost savings,

    reducing defect rate

    TECHNOLOGY AND R&D modernization, innovation HUMAN RESOURCES

    SOCIAL RESPONSIBILITY Commitment to public

    welfare

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    Corporate objective Example of Reliance

    Industries

    Reliance industries driven by good performance in petrochemicals

    and oil refining businesses crossed $ 25 billion in annual sales in

    2007, a 30% growth over the previous year.

    Reliance set its corporate objectives for 2007 2012 as follows:

    1. Sales revenue should grow at a minimum of 20 % p.a

    2. 25% CAGR would be achieved in return on net worth

    3. Shareholder value of Reliance would be doubled by the year 2012

    4. Company will choose best in class technology in all its business5. Best of attention would be given to community health, safety and

    environmental protection consistent with the companys position as

    signatory of Global Voluntary Responsibility Care initiative

    6. There will be investment toward enhancing the expertise of staff