introdution to strategy
TRANSCRIPT
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Strategy
The determination of basic long term goals of an
enterprise and the adoption ofcourses of action and theallocation of resources necessary for carrying out thesegoals is called strategic thinking.
Strategy is related to pursuing those activities which
moves the organization from its current position to itsdesired future state
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It is not the strongest of the species
that survive, nor the most intelligent,
but the one
most responsive to change.
Charles Darwin
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Evolution of the Concept
The word Strategy comes from the Greek word strategia
which means General or Military commander
(Strategeos means Generalship).
Business wars are sometimes as fierce as the wars fought
in the actual Battlefield.
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Strategic planning The development of strategic plans involves taking
information from the environment and deciding upon an
organizational mission and upon objectives, strategies anda strategic architecture.
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THETASKENVIRONMENTTHETASKENVIRONMENT
THEBROAD ENVIRONMENTTHEBROAD ENVIRONMENT
THEORGANIZATIONTHEORGANIZATION
suppliers
government
unions
activists
local communities
financial
intermediaries
customers
competitors
socio-cultural
forces
socio-cultural
forces
technological
forces
technological
forces
economic
forces
economic
forces
owners/board of directors
managers employees
political/legal
forces
political/legal
forces
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External Environmental Analysis The external environment of business may be divided into
two sectors:
Broad (Macro Environment)
Task (Micro Environment)
All trends and stakeholders in the external environmentshould be analyzed at both the domestic and internationallevel
External environmental analysis involves evaluation ofthe broad and task environments to determine trends,threats, and opportunities and to provide a foundation forstrategic direction.
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Broad EnvironmentThe broadenvironment consists of domestic and global forcessuch as
socio-cultural trends (e.g. demographics)
technological trends (e.g. internet) political trends (e.g. open markets)
economic trends (e.g. growing economy)
The broad environment forms the context within which the firmand its task environment exist.
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TaskEnvironmentThe taskenvironment consists of external stakeholders --groups or individuals outside the organization that aresignificantly influenced by or have a major impact on the
organization - such as:
Customers
Suppliers
Competitors
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Internal stakeholders include managers, employees
and the owners and their representatives (e.g., board
of directors).
Internal analysis includes an evaluation of internal
stakeholders andthe organizations resources and
capabilities Purpose of internal analysis to determine
strengths and opportunities for competitive
advantage, and
weaknesses and organizational vulnerabilitiesthat should be corrected.
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Evaluate
Current:
Mission
Goals
Strategies
Scan External
Environment
Define New:Mission
Goals
Identify
Strategic
Factors:
Opportunities
Threats
Identify
Strategic
Factors:
Strengths
Weaknesses
Scan Internal
Environment
Formulate
Strategy:Corporate
Business
Functional
Implement
Strategy via
Changes in:
Leadership
CultureHuman
Resources
Information
and Control
Systems
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Levels at which Strategy operates It is not uncommon to find many companies that while
being under a management are working in differentbusiness lines with regard to their products or services
Hindustan Lever organizes itself into 4 businesses ofhome and personal care, food, new ventures and exports
TvS group has Sundaram fastners, Lucas TvS, BrakesIndia, Wheels India, Sundaram brake linings, TvS motor
company and TvS Electronics Finolex group is business conglomerate with interest in
diverse areas such as telecommunications petrochemicalsirrigation and education.
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Levels at which Strategy operates Balmer and Lawrie a public sector company has a
diversified portfolio of businesses in the fields of
lubricants, leather & functional chemicals, packaging, teaexports, travel and tourism and cargo and logistics For any companies as given above a single strategy is not
adequate or appropriate
There is a need for multiple strategies each applicable at
different levels Hence companies organize themselves on the basis of
operating divisions. These divisions may also be knownas strategic business units or profit centres.
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Levels of Strategy
Business Level (SBU)How are we going to compete in our
chosen business?
FunctionalProviding objectives for specific functions
CorporateWhat direction are we going and what
business (es) are we in or do we want to
be in?
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Corporate-Level Strategy
("What business are we in?")
Acquisition of new businesses
Additions or divestment of business units,plants, or product lines
Joint ventures with other companies in new
areas.
Allocation of resources to SBUs
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Business-Level Strategy
("How do we compete?") Advertising
Direction and extent of R&D
Product changes
New product development
Equipment and facilities
Expansion or contraction of product lines.
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Function-Level Strategy
("How do we support business-level strategy?")
Production
Distribution
Finance
Human Resources
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Vision and Strategy The Vision: What you want the organization
to be; your dream.
(The Strategy: What you are going to do to
achieve your vision)
A well conceived vision consists of 2 parts.
First component is core ideology and the
second component is an envisioned future. Agood vision is a play between these two
complementary forces.
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Organizational Direction
Vision
Mission
Objectives
Plans
Policies
Tactic
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Vision & mission Vision is what the firm wants to be in future. Such
a view is often made explicit in a VISION statement
of the company. A vision statement gives aspiration
and motivation besides guiding the formulation of
strategy.
Examples:
To put a man on the moon by the end of the
decade Apollo program. Our vision is to dominate the global food service
industry McDonald.
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A
mission is what an organization does, its action;a vision is what an organization would like to happen as a
result of the action that it does.
Mission equals the action; vision is the ultimate result of
the action.
Mission answers the question What change is achieved
because we exist?
Vision answers the question: What are the results, the ends,
the consequences of our action?
Vision looks into the far future; mission looks at today and
near future .
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Mission statement To define its mission, companies must address
Peter Druckers classic questions, What
business are we in Who are our customers What is of value to the Customer
Mission statement - clear message to managers,
employees and customers
A mission was earlier considered as the scope of
business activities a firm does. Now it has
expanded to embody the purpose of existence of
the organization also.
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How does mission helps the firm
Gives focus
Objectives , targets and programs are formulated
based on mission. Helps people at various levels in the corporation
understand in what direction they should move.
Guiding the action at all levels.
Helps prevent people falling into an activity trap.
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Good Mission Statements
Focus on limited number of goals
Stress major policies and values
Define major competitive spheres
Take a long-term view
Short, memorable, meaningful
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CadburyI
ndia limited number of goals
To attain leadership position in the confectioneryand food drinks market of India
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Stress major policies and values
Hero cycles It is our mission to strive
for synergy between technology, systems
and human resources to produce products
and services that meet quality ,performance
and price aspirations of our customers.
While doing so we maintain the highest standardsof ethics and social responsibility
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Major Competitive Spheres
Industry
Products
Market
segment
Geographical
Competence
Vertical
channels
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Competitive spheres Industry Industrial market (DuPont), consumer
market (Dow)
Products Food service (Mc Donald's )
Competence Technology (Japan NEC)
Market segment collectors (e-bay)
Vertical it is the number of channel levels (Fordowned glass factories, rubber plantation)
Geographical Multinational (Unilever)
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eBay market segment mentioned
We help people trade anything on earth.
We will continue to enhance the onlinetrading experiences of allcollectors,
dealers, small businesses, unique item
seekers, bargain hunters, opportunity
sellers, and browsers.
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Short memorable and meaningful
Walt Disney
"To make people happy.
Ford Motor Company (early 1900's)
"Ford will democratize the automobile"
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Britannia - A long term view
Our mission is to make every Indian a BritanniaCustomer
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Google
Our mission is to organise the worlds informationAnd to make it universally acceptable and useful
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Mission statements may change over timeto
take advantage of new market conditions
Amazon.com changed its mission from being the
Worlds largest online book store to the worlds largestOnline store
ebay changed its mission from running online auctions
for collectors to running online auctions for all kinds ofgoods
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Mission statements best to define
the business
When Reliance Industry entered the telecom business,
the leaders of the corporation did not say that they are
entering the telephone business. Instead, Dhirubhai
Ambani, the founder leader stated that We are
entering the communication business
Kingfisher Airlines We are in the aviation hospitality
business
Examples of Business definitions
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Business Definition:
Product Orientation vs. Market Orientation
Company Product Market
Xerox We make copying
equipment
We improve office
productivityColumbia
Pictures
We make movies We entertain
people
Encyclopedia
Britannica
We sell encyclopedias We distribute
informationCarrier We make air conditioners
and furnaces
We provide climate
control inside
homes
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Objectives A book publisher and magazine editor are both
engaged in satisfying the information needs of the
society but they do it by different means.
A book publisher may aim at producing excellent
reading material while the magazine editor may
strive to produce news analysis in an unbiased
manner.
Both have identical mission but different
objectives
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Area where objectives must be set
GROWTH investment, assets, revenue, profits, market
capitalization
PROFITABILITY Return on investment, Earnings pershare
PRODUCTIVITY Resource utilization, cost savings,
reducing defect rate
TECHNOLOGY AND R&D modernization, innovation HUMAN RESOURCES
SOCIAL RESPONSIBILITY Commitment to public
welfare
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Corporate objective Example of Reliance
Industries
Reliance industries driven by good performance in petrochemicals
and oil refining businesses crossed $ 25 billion in annual sales in
2007, a 30% growth over the previous year.
Reliance set its corporate objectives for 2007 2012 as follows:
1. Sales revenue should grow at a minimum of 20 % p.a
2. 25% CAGR would be achieved in return on net worth
3. Shareholder value of Reliance would be doubled by the year 2012
4. Company will choose best in class technology in all its business5. Best of attention would be given to community health, safety and
environmental protection consistent with the companys position as
signatory of Global Voluntary Responsibility Care initiative
6. There will be investment toward enhancing the expertise of staff