investment community meeting yg...2.5 billion adults worldwide are unbanked2 prepaid3 will grow to...
TRANSCRIPT
September 15, 2010
Investment Community Meeting
MasterCard Incorporatedy g
Agenda
8:30 a.m. Welcome Barbara Gasper8:35 a m Opening Remarks Bob Selander
Agenda
8:35 a.m. Opening Remarks Bob Selander8:45 a.m. Strategic Discussion Ajay Banga9:05 a.m. Product & Solutions Overview Gary Flood9:20 a.m. Core Products Tim Murphy9:40 a.m. Emerging Payments Ed McLaughlin
10:00 a.m. Break
10:20 a.m. U.S. Markets Chris McWilton10:40 a.m. International Markets Walt Macnee11:00 a.m. European Opportunities Javier Perez11:20 a.m. Financial Perspective Martina Hund-Mejean11:40 a m Q&A Session Management11:40 a.m. Q&A Session Management12:25 p.m. MA Labs & Product Demo Intro Garry Lyons12:35 p.m. Closing Remarks Ajay Banga
12:45 p.m. Lunch, Mingle & Product Demos Management & Staffp , g g
3:00 p.m. Event Adjourns
Page 2Investment Community MeetingSeptember 15, 2010
Forward-Looking Statements
Today’s presentation may contain, in addition to historical information forward looking statements within the meaning of
Forward Looking Statements
information, forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.
These forward-looking statements are based on our current These forward looking statements are based on our current assumptions, expectations and projections about future events which reflect the best judgment of management and involve a number of risks and uncertainties that could cause actual results to diff i ll f h d b ddiffer materially from those suggested by our comments today. You should review and consider the information contained in our filings with the SEC regarding these risks and uncertainties.
MasterCard disclaims any obligation to publicly update or revise any forward-looking statements or information provided during today’s presentations.y p
Page 3Investment Community MeetingSeptember 15, 2010
Bob Selander
September 15, 2010Executive Vice Chairman
Investment Community Meeting
Change through Innovationy g
MasterCard’s TransformationOver the Last DecadeOver the Last Decade
We faced challenges
...and responded withinnovative & competitive solutionschallenges... innovative & competitive solutions
• Strengthened brands and marketing• Launched PricelessWeak Brands
• Rewrote core systems• Developed Competitively Advantaged Offerings
DatedTechnology
• Created customer teams• Introduced value-added services & MasterCard Advisors
AssociationMentality
• Merged with EuropayDisparate • Merged with Europay• Created single global entity
DisparateStructure
• Changed ownership and governance structureLack of Capital
Page 5September 15, 2010
• Increased level of commercial rigorand Flexibility
Investment Community Meeting
Learning by InnovatingLearning by Innovating
We made mistakesWe learned lessonsthat made us
along the way
• Mondex
more successful
• Listen to customers
• Debit in the U.S. • A global, top-down approach doesn’t always work
I t f l i f • Importance of planning for different scenarios
Page 6September 15, 2010 Investment Community Meeting
Evolving Industry and Environment
Trends present both
Evolving Industry and Environment
pchallenges & opportunities
• Transformation of payments
• New customers
• Nationalism/regulation
• Demographic trends• New customers
• New competition
• Demographic trends
• Secular trends
We continue to deliver innovative solutions
• Mobile phone initiatives
• MoneySend
• inControl
Page 7September 15, 2010
• inControl
Investment Community Meeting
SummarySummary
Our innovative approach...
whether in the strategic business decisionswhether in the strategic business decisionswe’ve made over the last decade or thecompetitive solutions we’ve introducedpin recent months
...will continue todrive momentum across our business.
Page 8September 15, 2010 Investment Community Meeting
Ajay Bangaj y gPresident and Chief Executive OfficerSeptember 15, 2010
Investment Community Meeting
Looking to the Futurey g
MasterCard TodayMasterCard Today
Unified, global presence
I i l diff i d Increasingly differentiated assets
Challenging environmentChallenging environment
Strong financial performance
Significant growth potential
Page 10September 15, 2010 Investment Community Meeting
Key Trends Creating Opportunitiesin the “War on Cash”in the War on Cash
C ti d b i ti
Ongoing increase in acceptance
Continued urbanization
Ongoing increase in acceptance
Financial inclusion 8-10%Market Growth
Growing affluent and middle class
Market Growth
Growing importance of youth
Page 11September 15, 2010 Investment Community Meeting
Other Trends PresentingOpportunities and ChallengesOpportunities and Challenges
Increasing Role • Promoting electronification
• Regulatory challenges
Increasing Roleof Governments
• Merchants, telcos and governments as customers
New Entrantsinto Payments governments as customers
• Increasing competition
y
• Product innovationNewTechnologies
Page 12September 15, 2010 Investment Community Meeting
MasterCard Strategy:Looking to the FutureLooking to the Future
BUILDNew BusinessesBUILDNew Businesses
DIVERSIFYGeographies & CustomersDIVERSIFYGeographies & Customers
GROWCore BusinessGROWCore Business
+8-10%M k t
3-5%G th f
Low toLong-TermN t R
G h ill h h b h
+ =MarketGrowth
Growth fromStrategic Investments Mid-TeensNet Revenue
Growth
Growth will come through bothdisplacement of cash and checks
and increased market share.
Page 13September 15, 2010 Investment Community Meeting
Strategy Enables Future GrowthStrategy Enables Future Growth
GROWGROW
Credit Debit
Core BusinessCore Business
Credit Debit• Segmented offerings and
product enhancements• Reinforce strong
position outside U.S.
Processing
• New geographiesand customers
• Increase U.S. marketshare profitably
Prepaid Processing• Public sector, corporate
and consumer reloadable• Domestic processing
• Expand processing
Prepaid
Page 14September 15, 2010
• Grow market shareg
capabilities
Investment Community Meeting
Strategy Enables Future GrowthStrategy Enables Future Growth
DIVERSIFYDIVERSIFYGeographies & CustomersGeographies & Customers
Geographies Customers• Invest disproportionately in
high growth markets
• Grow acceptance, channels,
Relationships with:• Merchants• Telcos• Governments
processingGovernments
• Transit Operators
Page 15September 15, 2010 Investment Community Meeting
Strategy Enables Future Growth
BUILDBUILD
Strategy Enables Future Growth
New BusinessesNew Businesses
MasterCard Labs• Ideate, incubate and test
new ideas
e-Commerce & Mobile• Drive faster than market
growth
Information Services
new ideasgrowth
• Partner and build payments infrastructure in emerging markets Information Services
• Monetize information through diversified channels
markets
• Differentiate the consumer experience in developed markets
Page 16September 15, 2010
• Enhance merchant servicesmarkets
Investment Community Meeting
Acquisitions Play a Role in the StrategyAcquisitions Play a Role in the Strategy
DataCash fits our acquisition criteria well
• Drive e-Commerce growth in tandem with acquiring relationships
• Expand DataCash and MiGS gateway
StrategicRationale
Expand DataCash and MiGS gateway products beyond Europe and Asia/Pacific
• Enhance fraud management expertise
• Deliver new products with minimal merchant integration challenges
• Clear fit with e-Commerce strategy
• Complements and enhances existing assets
• Attractive returns
DealCriteria
Page 17September 15, 2010
• Attractive returns
Investment Community Meeting
Striking the rightglobal / local balance
Driving StrategyE ti global / local balance
Sharpening our
Execution
p gcompetitive edge through:
• Innovation
• Thoughtful risk taking
• Speed to market
Page 18September 15, 2010 Investment Community Meeting
Gary FloodGary FloodPresident, Global Products & SolutionsSeptember 15, 2010
Investment Community Meeting
Global Products & Solutionsy g
Optimizing Solutions for GrowthOptimizing Solutions for Growth
Integrated Core ProductsCore ProductsIntegratedSolutions
Ad i S iAd i S i
Core ProductsCore Products
Emerging PaymentsEmerging Payments
Advisory ServicesAdvisory Services
ProcessingProcessing
MarketingMarketing
MasterCard LabsMasterCard Labs
Page 20September 15, 2010 Investment Community Meeting
Global Opportunity toDisplace Cash and ChecksDisplace Cash and Checks
85% of the orld’s transactions Global cons mer Check1 ol me85% of the world’s transactionsare still done in Cash1
Global consumer Check1 volumeequals $9 trillion
2.5 billion adults worldwideare unbanked2
Prepaid3 will grow to$850 billion by 2017
Over $1.7 trillion Commercial4
opportunity globally by 2015More than $1 trillion ine-Commerce5 sales globally by 2011
4.6 billion Mobile Phones6 globally, with just 10% smart phone penetration
Opportunity to displace cash inTransit7 space is $29 billion globally
Page 21September 15, 2010
Sources: 1. MasterCard Advisors; 2. McKinsey; 3. BCG; 4. Packaged Facts; 5. Glenbrook Partners; 6. GSMA; 7. Datamonitor
Investment Community Meeting
Strategic PillarsStrategic Pillars
BUILDBUILDDIVERSIFYDIVERSIFYGROWGROWNew Businesses
Build for the futureBuild for the future
New Businesses
Build for the future
Income StreamContribution through expanded servicesContribution through expanded services
Income StreamContribution through expanded services
Core BusinessRevenues and market share in core businessRevenues and market share in core business
Core BusinessRevenues and market share in core business
• MasterCard Labs• e-Commerce• Mobile Payments
i
• MasterCard Labs• e-Commerce• Mobile Payments
i
• MasterCard Labs• e-Commerce• Mobile Payments
i
• Advisory Services• Network Products• inControl
• Advisory Services• Network Products• inControl
• Advisory Services• Network Products• inControl
• Credit• Debit• Prepaid
i l
• Credit• Debit• Prepaid
i l
• Credit• Debit• Prepaid
i l • Remittances• Information Services• Transit
• Remittances• Information Services• Transit
• Remittances• Information Services• Transit
• New Customers• New Markets• New Customers• New Markets• New Customers• New Markets
• Commercial• Processing • Commercial• Processing • Commercial• Processing
+ =8-10%Market
3-5%Strategic
Low tod
Long-TermNet Revenue
Page 22September 15, 2010
+ =MarketGrowth
StrategicInvestments Mid-TeensNet Revenue
Growth
Investment Community Meeting
Sustainable DifferentiationRequires Continuous InnovationRequires Continuous Innovation
T d N T L TToday
Differentiated assets provide leverage
Near-Term
Innovation supported bykey strategic investments
Longer-Term
Fully-integrated continuous innovation
• Integrated Solutions
• Unified Global Entity
N t k R
• Prepaid
• Information Services
C
• Drive value for:
– Customers
M h t • Network Responseand Flexibility
• inControl
• Advisory Services
• e-Commerce
• Mobile / P2P
• MasterCard Labs
– Merchants
– End Consumers
Advisory Services
• Data Analytics
• Smart Data
• Open API
• Consumer Segmentation
• New Customers
Page 23September 15, 2010 Investment Community Meeting
Processing Creates ValueProcessing Creates Value
Extended Capabilities New Channelsp• Integrated Processing Solutions• Strategic Payment Services• MiGS and DataCash
• e-Commerce• Mobile• Transit
MasterCard Worldwide
Global • 210 Countries
23 000 Fi i l
Local• Domestic Processing
CWorldwide Network
• 23,000 FinancialInstitutions
• Currency• Rules
Unique• Central & Distributed Network• 99.999% Global Availability• Fastest Global Network
Value-Add• inControl• Real-time Risk Scoring• Rewards
Page 24September 15, 2010
• Fastest Global Network • Rewards
Investment Community Meeting
Advisory ServicesAdvisory Services
S l i N d & L iSolving Needs &Driving Growth
Leveraging:• Data• Insightsg• Payments Expertise• Problem-Solving Skills
Three lines of business:• Consulting• InformationInformation• Managed Services
Page 25September 15, 2010 Investment Community Meeting
Marketing StrategyCorresponds to Market Evolution
EmergingEmergingEmergingEmerging DevelopingDevelopingDevelopingDeveloping MatureMatureMatureMatureEmergingEmerging DevelopingDeveloping MatureMature
Corresponds to Market Evolution
g gg gMarketsMarkets
g gg gMarketsMarkets
p gp gMarketsMarkets
p gp gMarketsMarkets MarketsMarketsMarketsMarkets
g gg gMarketsMarkets
p gp gMarketsMarkets MarketsMarkets
Brand PreferenceBrand PreferenceBrand AwarenessBrand Awareness
• Consumer & merchant education and awareness
• Fully integrated marketing• Product innovation
• Acceptance development
• Issuance support
• Infrastructure/business model
• Consumer benefit driven from functionality
• Issuer & merchant strategic marketing alignment
Page 26September 15, 2010
• Infrastructure/business model• Activation
Investment Community Meeting
Australia: Targeting Gen Y to Drive Debit Australia: Targeting Gen Y to Drive Debit
Australian debit volume increased 89%1
Top of wallet behavior more than doubled2
among the target demographic
Page 27Investment Community MeetingSeptember 15, 2010
Note: 1. YOY results as of Q1 2010; 2. Q1 2010 vs. Q1 2008
Australia: Targeting Gen Y to Drive Debit Australia: Targeting Gen Y to Drive Debit
Pl Vid<Play Video>
Page 28Investment Community MeetingSeptember 15, 2010
Global Products & SolutionsGlobal Products & Solutions
Powering
Tremendousopportunities exist
Powering MasterCard’s
GrowthInnovation and d ff lGrowth differentiation are critical
A global strategy with market-A global strategy with market-level insight, alignment and flawless execution drive success
Page 29Investment Community MeetingSeptember 15, 2010
Tim MurphyTim MurphyChief Product Officer, Core ProductsSeptember 15, 2010
Driving Growth at the Core:
Investment Community Meeting
Driving Growth at the Core:Credit, Debit, Prepaid
y g
Credit:Core to Our GrowthCore to Our Growth
2Q10 YOY Growth
Volumes stabilizing in the US; growth in ROW
US: -1.5%
ROW: 9.8%
Leading innovation in product and card design
hi / f h ffl
Focused on:
Partnerships / assets for the Affluent
Consumer-centric value propositions
C i l t
Page 31Investment Community MeetingSeptember 15, 2010
Commercial payments
Credit: Differentiation for the Affluent
The Right
Differentiation for the Affluent
The RightPartnerships
TurkishAirlines
Aeroflot(Russia)
RelevantProducts
BBVABlack
ItauBlackProducts Black Black
InnovativeDesign
Chase ContinentalOnePass
Page 32Investment Community MeetingSeptember 15, 2010
Credit: Substantial Opportunity in CommercialSubstantial Opportunity in Commercial
2Q10 YOY GrowthFastest growing US: 4.3%
ROW: 14.1%
Fastest growing segment in credit
Gaining share in Europe, pursuing greenfieldopportunities in APMEA and LAC
Leveraging differentiated product assets
CommercialLufthansa Miles & More
Page 33Investment Community MeetingSeptember 15, 2010
Miles & More
Recent US Financial Regulation:Impact on DebitImpact on Debit
• Debit economics
Impacts Opportunities• Brand sales in light ofeb t eco o cs
• Network exclusivity
• Discounts at POS
a d sa es g t onetwork exclusivity
• Prepaid for financial inclusion
• Credit min / max
Prepaid for financial inclusion
Page 34Investment Community MeetingSeptember 15, 2010
Debit:Driving Growth in Local MarketsDriving Growth in Local Markets
2Q10 YOY GrowthSignificant and
US*: 0.8% / 21.0%
ROW: 28.7%
Significant and sustained growth around the world
Leveraging country-level strategies, well positioned in many markets
i i fi bl d l i k k
Focused on:
well positioned in many markets
Winning profitable deals in key markets
Winning domestic switching
A l ti h i
Page 35Investment Community MeetingSeptember 15, 2010
Accelerating cash conversion* Includes/excludes US deconversions
Debit:Being Local is Key to Winning BusinessBeing Local is Key to Winning Business
IndiaState Bankof India
Created customized offering to largest bank in Indiabank in India
EuropeTEB (Turkish Next generation Economy Bank) Display Card
debit card
Page 36Investment Community MeetingSeptember 15, 2010
Prepaid:Capturing the Global OpportunityCapturing the Global Opportunity
Large & quickly growing global opportunityLarge & quickly growing global opportunity
IPS provides a robust prepaid issuer IPS provides a robust prepaid issuer processing solution across all categories
bli S
Focused on three verticals:
Public Sector
Corporate
C R l d bl
Page 37Investment Community MeetingSeptember 15, 2010
Consumer Reloadable
Prepaid:Leveraging ValueLeveraging Value
Public SectorPublic SectorDirect Express®
Debit MasterCard®
Gives recipientsfaster access to their funds and saves taxpayer dollarstaxpayer dollars
ConsumerTravelex and
k f ChiWorld’s largest distributor of Bank of China distributor of foreign currency prepaid cards
Page 38Investment Community MeetingSeptember 15, 2010
SummarySummary
Growth at thecore continues... Credit in focus and
generating momentum g g
Debit growth continues in Debit growth continues in US and around the world
Prepaid is the next generation opportunity
Page 39Investment Community MeetingSeptember 15, 2010
generation opportunity
Ed McLaughlin
September 15, 2010
Ed McLaughlinChief Emerging Payments Officer
Investment Community Meeting
Growth through Innovationy g
Past Present & Future StatePast, Present & Future State
A strong global network and brandwith robust assets / applications
Whowe are
Building infrastructures and enhancing i d h ld
What we areki consumer experiences around the worldworking on
Wh Facilitating commerce by drivinggrowth in new markets and segments
Where weare going
Page 41Investment Community MeetingSeptember 15, 2010
Accelerating e-CommerceAccelerating e Commerce
Rapid adoption of the Internet Global Online Sales
(in USD Billions)p p
continues to bolster online sales
Brand loyalty, security and
643768
8063%
18%
45% Brand loyalty, security and convenience drive growth
2007 2008 2009
32%
• Infrastructure:
Focused on:102%
YTD June 2010 Y/Y Growth
North America Europe Asia Pacific LAC + Other
Gateways, payment options, fraud tools
• Consumer Engagement:Maestro online, MasterCard MarketPlace,social media
9%28%
66%
Page 42Investment Community MeetingSeptember 15, 2010
social media
Source: MasterCard Analysis and ComScore data
NA EU AP LAC
Transitioning to MobilityTransitioning to Mobility
Global Mobile Payments Volume Mobile phones…
250
300
y ob e p o esUbiquitous part of consumers’ daily lives
150
200
ion
s Overall CAGR68%
Innovation platform througha partnership approach
• Infrastructure: Contactless, Mobile
Focused on:100
150
Bill
Payments Gateway
• Consumer Application:PayPass, MoneySend, inControl alerts,API d A2008 2009 2010e 2011e 2012e
0
50
API and Apps
Page 43Investment Community MeetingSeptember 15, 2010
Source: Arthur D. Little, 2009
Mobile MomentumMobile Momentum
MasterCard introduces Mobile Payments Gateway, an m-wallet
First Commercial bil NFC
Partnership will pursue mobile Gateway, an m wallet
platform linking MasterCard cards
First Market Trial of Personalized
Custom technology trial of
Pioneer mobile phone debit
First large scale deployment of
mobile NFC Deployment
commerce opportunities
of PersonalizedNFC-Enabled Mobile Phones
200 phones payment pilot in
technology trial of Near Field Communication and MTA
phone debit payments in the UK, using Maestro PayPass
Turkey’s first mobile phones, enabled
deployment of PayPass in a mobile phone (60K Customer)
First Mobile Pilot in India (Bangalore)
First Mobile PayPass Tagpilot in Canada
payment pilot in partnership with ViVOtech
Fully-integrated on demand
First trial of PayPass-enabled mobile
Enable customers to make contactless
phones, enabled with MasterCard PayPass
First trial in Taiwan to make
India (Bangalore) using Mobile PayPass
on-demand person-to-person mobile payment service
enabled mobile phones for secure EMV payments
make contactless payments via phones with MasterCard PayPass
Partnering in the development of a
Taiwan to make use of NFC smart posters andm-coupons
Turkey’s first mobile phones, enabled
Page 44Investment Community MeetingSeptember 15, 2010
Mobile Payments proposition that focuses specifically on consumer convenience
phones, enabled with MasterCard PayPass
Enabling Transit PaymentsEnabling Transit Payments
High volume, faster than cash but current systems are cumbersome and inconvenient
Transit is an anchor for everyday spend
Paris
Taipei
New York CitySalt Lake City
Liverpool
IstanbulNewarkCleveland
Miami
Norfolk
Warsaw
Las Vegas • Infrastructure: Transit gateway
Focused on:
Rio de Janeiro
Kaohsiung Transit gateway,open loop network
• Consumer Experience: PayPass, prepaid,
Page 45Investment Community MeetingSeptember 15, 2010
PayPass, prepaid,mobile integration
SummarySummary
Driving growth in emerging Enhancing consumer g g g gmarkets, devices and segments
L i d di
Enhancing consumer experience through mobility, access and
Leveraging and expanding our infrastructure
personalization
Page 46Investment Community MeetingSeptember 15, 2010
Chris McWiltonChris McWiltonPresident, US MarketsSeptember 15, 2010
US MarketsInvestment Community Meetingy g
US MarketsUS Markets
Winning deals in the fast-growing Debit spacehas created excellent momentum for US Debithas created excellent momentum for US Debit
Well positioned for the impact of the financialf l lreform legislation
Engaging with non-traditional customers:Engaging with non-traditional customers:governments, merchants, telcos, others to grow revenue
Page 48Investment Community MeetingSeptember 15, 2010
Significant Momentum – “Game On!”Significant Momentum Game On!
Page 49Investment Community MeetingSeptember 15, 2010
Strategy to Address Recent US LegislationUS Legislation
Ensure Fed has a well-informed view
Leverage advantages of MasterCard signature and PIN debit offerings
Provide financial institutions withnew solutions
Merchant focused innovation
Page 50Investment Community MeetingSeptember 15, 2010
Non-Traditional CustomersNon Traditional Customers
Engaging with merchants, governments, telcos and other players
New U.S. BusinessDevelopment function devotedto non-traditional players
Page 51Investment Community MeetingSeptember 15, 2010
Current Customer PrioritiesCurrent Customer Priorities
Complying with regulationand managing uncertainty
Seeking to replace orh tenhance revenue streams
O ti i iOptimizingportfolio economics
Page 52Investment Community MeetingSeptember 15, 2010
US Strategic Priorities
Opportunity
US Strategic Priorities
Checks EFT
2009 PCE $10T
• More than half of themarket is still using paper
• Economic downturn causinghif bi
Debit
Checks26%
Cash26%
Cards32%
EFT16%
consumer shift to Debit
• Regulation driving changein competitive landscape
Strategic Imperatives
• Leverage strong momentume e age st o g o e tu
• Drive product innovation anddemonstrate differentiated value
• Maximize processing• Maximize processing
Page 53Investment Community MeetingSeptember 15, 2010
Source: Euromonitor
US Strategic PrioritiesUS Strategic Priorities
Opportunity
• Will represent a $442B market by 2017E
• Regulation driving the unbanked to Prepaid
• Adjunct to our Debit business
Prepaid• Adjunct to our Debit business
Strategic Imperatives
• Build already strong presence in corporate Build already strong presence in corporate, public sector and consumer reloadable verticals
Page 54Investment Community MeetingSeptember 15, 2010
Source: Boston Consulting Group
US Strategic PrioritiesUS Strategic Priorities
Opportunity
• Favorably positioned with secular trends
• Credit cards accounted for one-fifthof PCE in 2009
Credit
• Regulation will drive product innovation
Strategic Imperatives
• Protect and grow core Creditotect a d g o co e C ed t• Leverage consumer insights to drive
product innovation• Capitalize on commercial growth as
l b d
Page 55Investment Community MeetingSeptember 15, 2010
corporate travel reboundsSource: Economic Intelligence Unit
US Strategic PrioritiesUS Strategic Priorities
Opportunity
• Double-digit growth in online salesdespite tepid overall retail sales growth
• US accounts for more than 30% of all e-Commerce
global e-Commerce volume
Strategic Imperatives
• Grow share of online card spend aheadG o s a e o o e ca d spe d a eadof the market
• Partner with targeted online players
• Leverage MasterCard Marketplace
Page 56Investment Community MeetingSeptember 15, 2010
• Leverage MasterCard Marketplace
US Strategic PrioritiesUS Strategic Priorities
Opportunity
• Significant competitive differentiator
• Regulation driving changes in Issuerbusiness models
AdvisoryServices
• Economy driving changes in consumer trends
Strategic Imperatives
• Improve profitability of Issuer portfoliosp o e p o tab ty o ssue po t o os
• Demonstrate predictive capabilities and insights
Page 57Investment Community MeetingSeptember 15, 2010
Leveraging significantLeveraging significantdeal activity and momentum
Exercising prudence ine c s g p ude cefinancial negotiations
Investing in innovatived t d l ti
US Poised for
Growth products and solutions
Focusing on both traditionaland non-traditional customers
Growth
and non traditional customers
Building, Growing andDiversifying revenue streams
Page 58Investment Community MeetingSeptember 15, 2010
Walt MacneeWalt MacneePresident, International MarketsSeptember 15, 2010
Investment Community Meeting
International Marketsy g
International Markets: Large and Growing
Our Objective...Sustained double digit revenue growth
International Markets: Large and Growing
Sustained double digit revenue growththrough Global resources embedded in local execution.
MasterCard Net Revenue
55%US International
210 Countries with
$5.1B
$
45%
48%
210 Countries with$2.8B Net Revenue$3.3B
CAGR21%
52%45%
CAGR10%
Page 60Investment Community MeetingSeptember 15, 2010
2006 2009
Strategic Framework for Capturing Opportunities and Addressing ChallengesOpportunities and Addressing Challenges
Prioritization of marketsPrioritization of marketsbased on size of opportunity andpotential returns for MasterCard
f kSegmentation of marketsto identify common themes and approach
Country-level strategies
GROWGROW BUILDBUILDDIVERSIFYDIVERSIFY
Country level strategiesaround MasterCard strategic pillars of:
GROWCore Business
Dial Up the Core BusinessDial Up the Core Business
GROWCore Business
Dial Up the Core Business
BUILDNew Businesses
Build for the FutureBuild for the Future
BUILDNew Businesses
Build for the Future
DIVERSIFYIncome StreamIdentify New Customersand GeographiesIdentify New Customersand Geographies
DIVERSIFYIncome StreamIdentify New Customersand Geographies
Page 61Investment Community MeetingSeptember 15, 2010
Global Drivers Translate intoMarket-level Opportunities and ChallengesMarket level Opportunities and Challenges
Secular Trends
Demographic TrendsOpportunities& Challenges
Transformationof Payments
& Challenges
Evolving Roleof Governments
Page 62Investment Community MeetingSeptember 15, 2010
Secular Trends:Growth of Cross-Border Travel
Brazil22%
Growth of Cross Border Travel
India
Brazil
VenezuelaUAE
16%
18%
20%
of
pen
dit
ure
China
Si
Peru
Nigeria
UAE
10%
12%
14%
-2009 C
AG
Rer
Tou
rist
Exp
Singapore
S K
AustraliaPoland
MexicoCanada USA
ItalySpain4%
6%
8%
2004
Cro
ss-B
ord
e
S. KoreaCanada
France GermanyItaly
Netherlands0%
2%
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
2009 Cross Border Tourist Expenditure (in USD Millions)
$216,262
2009 Cross-Border Tourist Expenditure (in USD Millions)
Source: Euromonitor International
Page 63Investment Community MeetingSeptember 15, 2010
Capturing Growth in Cross-BorderCapturing Growth in Cross Border
GermanyLeveraging domestic position
China Won all 9 recent co-brands to
i to capture outbound travel
capture growing cross-border in China
Page 64Investment Community MeetingSeptember 15, 2010
Demographic Trends: Reaching the Un/Under-bankedReaching the Un/Under banked
140%
100%
120%2009 Penetration 2004 Penetration
Developed Countries
Developed Countries
Emerging Countries
60%
80%Emerging Countries
Developed Countries
20%
40% Emerging Countries
0%
20%
Banked Population(as % of 15+ Population)
Broadband Penetration(Subscribers per Household)
Mobile Penetration(Subscribers per Capita)
Page 65Investment Community MeetingSeptember 15, 2010
Source: Euromonitor International
Mobile Payments:Reaching the Banked and Un/Under-bankedReaching the Banked and Un/Under banked
MasterCard introduces Mobile Payments Gateway, an m-wallet
First Commercial bil NFC
Partnership will pursue mobile Gateway, an m wallet
platform linking MasterCard cards
First Market Trial of Personalized
Custom technology trial of
Pioneer mobile phone debit
First large scale deployment of
mobile NFC Deployment
commerce opportunities
of PersonalizedNFC-Enabled Mobile Phones
200 phones payment pilot in
technology trial of Near Field Communication and MTA
phone debit payments in the UK, using Maestro PayPass
Turkey’s first mobile phones, enabled
deployment of PayPass in a mobile phone (60K Customer)
First Mobile Pilot in India (Bangalore)
First Mobile PayPass Tagpilot in Canada
payment pilot in partnership with ViVOtech
Fully-integrated on demand
First trial of PayPass-enabled mobile
Enable customers to make contactless
phones, enabled with MasterCard PayPass
First trial in Taiwan to make
India (Bangalore) using Mobile PayPass
on-demand person-to-person mobile payment service
enabled mobile phones for secure EMV payments
make contactless payments via phones with MasterCard PayPass
Partnering in the development of a
Taiwan to make use of NFC smart posters andm-coupons
Turkey’s first mobile phones, enabled
Page 66Investment Community MeetingSeptember 15, 2010
Mobile Payments proposition that focuses specifically on consumer convenience
phones, enabled with MasterCard PayPass
Transformation of Payments TrendTransformation of Payments Trend
The changing payments landscape provides g g p y p pnew opportunities with non-traditional customers and innovative products but also introduces new challenges
New Types of
also introduces new challenges
New Types of Customers
New Technologiesand Products
Page 67Investment Community MeetingSeptember 15, 2010
Expanding Our Customer BaseExpanding Our Customer Base
Strategic Global Prepaid Alliance with Travelex
Co-Brand Partnership Spanning Co Brand Partnership Spanning 11 Countries in Latin America
Page 68Investment Community MeetingSeptember 15, 2010
Evolving Role of Governments TrendEvolving Role of Governments Trend
Working with regulatory bodies to drive positive change
MasterCard is actively partnering Supporting financial inclusion
in emerging marketswith governments
in emerging markets
Driving electronic payments i f d linfrastructure development
Page 69Investment Community MeetingSeptember 15, 2010
RussiaSupporting Government’s Payments AgendaSupporting Government s Payments Agenda
MasterCard partners with Sberbank Russia’s MasterCard partners with Sberbank, Russia s
largest retail bank, to offer customers
Maestro Debit Cards instead of
traditional savings passbooks.
Page 70Investment Community MeetingSeptember 15, 2010
International Markets
F i
International Markets
Focusingon market trendsThe
Growth Tailoringcountry-level strategies
Growth Enginefor MasterCard
Leveragingglobal resources
for MasterCard
Adapting innovationfor local execution
Page 71Investment Community MeetingSeptember 15, 2010
Javier PerezJavier PerezPresident, MasterCard EuropeSeptember 15, 2010
Europe:
Investment Community Meeting
Europe:Opportunities for Growth
y g
Europe: Largest PCE in the World Europe: Largest PCE in the World
2009 Global PCEUS$ 34T
Europe
LAC9%
Canada 3%
US$ 34T
Europe32%
US29%
APMEA
Page 73Investment Community MeetingSeptember 15, 2010
27%
Source: Economist Intelligence Unit (EIU)
Europe’s Card Payments Business isFar from Being Mature and Saturated
United
Far from Being Mature and Saturated
2009 Continental Europe PCE
d
UnitedStates
2009 Continental Europe PCE$10T
Spendon Cards 31%23%
MasterCardMarket Share 27%
Continental Europe
50%
MasterCardSwitching Ratio 90%
Continental Europe has substantial potential to grow
19%
Page 74Investment Community MeetingSeptember 15, 2010
Sources: PCE – EIU, Spend on Cards – Euromonitor, Market Share – Nilson, RBR, Processing data- Internal data
MasterCard is Well Positionedto Capture the Opportunityto Capture the Opportunity
A starting position of strength
Building for the future with products and partnerships
An active force inshaping the industry
Giulio Tremonti, Italy's Minister of Welfare, presents the new Maestro social card to the press.
Global and independent
Page 75Investment Community MeetingSeptember 15, 2010
Leveraging the Single Euro Payments AreaLeveraging the Single Euro Payments Area
SEPA opens competition for 97% of domestic transactions
2006 2009
Domestic Debit SwitchingIcelandIceland IcelandIcelandg
No Domestic Debit Switching
DKDK
l dl d
EstoniaEstonia
LatviaLatvia
LithuaniaLithuania
FinlandFinland
NorwayNorway
SwedenSweden
IrelandIreland
DKDK
l dl d
EstoniaEstonia
LatviaLatvia
LithuaniaLithuania
IrelandIreland
SwedenSweden
NorwayNorway
FinlandFinland
PolandPolandGermanyGermany
NLDNLD
SpainSpainPortugalPortugal
ItalyItaly
FranceFranceSwitzerlandSwitzerland
SloveniaSlovenia
GreeceGreece
BulgariaBulgaria
RomaniaRomaniaHungaryHungary
Czech Rep.Czech Rep.SlovakiaSlovakia
Lux.Lux.BelgiumBelgium
AustriaAustria
PolandPolandGermanyGermany
NLDNLD
SpainSpainPortugalPortugal
ItalyItaly
FranceFranceSwitzerlandSwitzerland
SloveniaSlovenia
GreeceGreece
BulgariaBulgaria
RomaniaRomaniaHungaryHungary
Czech Rep.Czech Rep.SlovakiaSlovakia
Lux.Lux.BelgiumBelgium
AustriaAustria
Percent of MasterCard Domestic Debit Transactions Switched3.4% 6.9%
CyprusCyprusMaltaMalta
CyprusCyprusMaltaMalta
Page 76Investment Community MeetingSeptember 15, 2010
We are now switching domestic debit in every SEPA country
Unlocking Opportunity in The Netherlands
Th
Unlocking Opportunity in The Netherlands
Enhancing the consumer experience
Then Domestic scheme:100% of Debit cards and domestic volume
Challenges • Nationalist sentiment
• Cost of migrating merchants to EMV
D li iti i
Now • 90% of Dutch Debit cards converted to EMV Maestro
• Additional security and features for consumers
• Deliver a positive consumer experience
Additional security and features for consumers
• MasterCard begins processing Dutch domestic Debit transactions
Processing all Dutch domestic transactions would increaseProcessing all Dutch domestic transactions would increaseMasterCard Europe’s processed transactions by 40%
Page 77Investment Community MeetingSeptember 15, 2010
Unlocking Opportunity in France
Th
Unlocking Opportunity in France
Sparking innovation and choice
Then • Strong domestic schemes controlled by banks
• Difficult for non-traditional playersto enter market
Challenges • “Breaking the market”
• Legacy of co-branding restrictions
Now • Carrefour:First major MasterCard-only Issuer in France
• Auchan and others follow; unique card propositions emerge
• 2.5 million PayPass cards within 18 months
• MasterCard begins processing French domestic Debit transactions
Page 78Investment Community MeetingSeptember 15, 2010
Well Positioned to Seize the Opportunity
2006 2009 2015 E
Well Positioned to Seize the Opportunity
2006 2009 2015 E
$8T $10T $12TContinentalEurope PCE
Spendon Cards
20% 23% +
MasterCardMarket Share
46% 50% +
MasterCardSwitching Ratio
15% 19% +
Page 79Investment Community MeetingSeptember 15, 2010
Sources: PCE – EIU, Spend on Cards – Euromonitor, Market share – RBR, Processing data – Internal data
Martina Hund MejeanMartina Hund-MejeanChief Financial OfficerSeptember 15, 2010
Investment Community Meeting
Financial Perspectivey g
Topics for TodayTopics for Today
2010 Outlook
R b t & I tiRebates & Incentives
Capital Structure Considerations
Long-Term Growth Opportunity
fUpdated Long-Term Performance Targets
Page 81Investment Community MeetingSeptember 15, 2010
WorldwideGross Dollar Volume (GDV) GrowthGross Dollar Volume (GDV) Growth
Reported Processed
10.811.9
15%
%
As Reported
Impact of Deconversions
p
2.53.4
5.2
10.89.8
10%
al G
row
th %
5 6
8.38.5
4 6
0.35.9
5%
Loca
5 6
0.6
5.6 4.60.6
Q3'09 Q4'09 Q1'10 Q2'10 Jul/Aug
0%
5.6 Processed
Page 82Investment Community MeetingSeptember 15, 2010
Q3 09 Q4 09 Q1 10 Q2 10 Jul/Aug
US CreditGross Dollar Volume GrowthGross Dollar Volume Growth
0.00%Reported 1.2 Processed
-1.5
0.0
-5%
0%
%
p 1.2 Processed
-8.0-10%
5%
al G
row
th %
-13.0-15%
Loca
-17.9
Q3'09 Q4'09 Q1'10 Q2'10 Jul/Aug
-20%
Page 83Investment Community MeetingSeptember 15, 2010
Q3 09 Q4 09 Q1 10 Q2 10 Jul/Aug
US DebitGross Dollar Volume GrowthGross Dollar Volume Growth
Reported Processed
22.321.0 20.8
20%
30%
%
As Reported
Impact of Deconversions
p
2.3
15.3
20.2 25.85 6
12.8
10%
20%
al G
row
th %
5.210.5
7.00.8
-5 0
0.45.6
0%
Loca
0 7 Processed 5.0
Q3'09 Q4'09 Q1'10 Q2'10 Jul/Aug
-10%
0.7 Processed
Page 84Investment Community MeetingSeptember 15, 2010
Q3 09 Q4 09 Q1 10 Q2 10 Jul/Aug
Rest of WorldGross Dollar Volume GrowthGross Dollar Volume Growth
Reported Processed
11.6
14.8 14.5
14.012%
16%
%
p
12.5 Processed
7.48%
12%
al G
row
th %
4%
Loca
Q3'09 Q4'09 Q1'10 Q2'10 Jul/Aug
0%
Page 85Investment Community MeetingSeptember 15, 2010
Q3 09 Q4 09 Q1 10 Q2 10 Jul/Aug
WorldwideProcessed TransactionsProcessed Transactions
12.1
15%
%
As Reported
Impact of Deconversions
7.61.6 4.8 9.8 12.0
8.2
9.4 9.910%
al G
row
th %
6.6
5%
Loca
4.6
0.1 0.1
Q3'09 Q4'09 Q1'10 Q2'10 Jul/Aug
0%
Page 86Investment Community MeetingSeptember 15, 2010
Q3 09 Q4 09 Q1 10 Q2 10 Jul/Aug
WorldwideCross-Border Volume GrowthCross Border Volume Growth
15.2 15.0
14%
18%
%
10.9
10%
al G
row
th %
3.5
2%
6%
Loca
-0.5
Q3'09 Q4'09 Q1'10 Q2'10 Jul/Aug
-2%
Page 87Investment Community MeetingSeptember 15, 2010
Q3 09 Q4 09 Q1 10 Q2 10 Jul/Aug
Acquirer Cross-Border Rebates
R i d A i C B d A F i
Acquirer Cross Border Rebates
• Raised Acquirer Cross-Border Assessment Fee in Q4 2009, with corresponding rebates
• Will simplify structure starting Q4 2010• Will simplify structure starting Q4 2010
– All rebates will be collapsed into gross revenue with no impact on net revenuep
• As-reported Acquirer Cross-Border Rebates were:
– Q1 2010 = $65 million
– Q2 2010 = $62 million
Page 88Investment Community MeetingSeptember 15, 2010
2010 Financial Outlook: Constant Currency 2010 Financial Outlook: Constant Currency
• 1 2 ppt headwind from Euro/Real FX• 1-2 ppt headwind from Euro/Real FX• Debit Portfolio losses• Rebates & Incentives trajectory
NetRevenue
Operating • Modest decline• 1-2 ppt tailwind from Euro/Real FX
Expenses • Reinvestment in the business in Q3 / Q4• A&M spend higher in second half of year
Net Income Growth
• Achieve at least 20%
Page 89Investment Community MeetingSeptember 15, 2010
Rebates & Incentives Mix*Rebates & Incentives Mix
% of Rebates& Incentives
Volume / 70 %Volume /Transaction Based
~ 70 %
New / Renewed Deals d 30 %and
Customer Marketing~ 30 %
Page 90Investment Community MeetingSeptember 15, 2010
* Excludes Acquirer Cross-Border Rebates
Capital Structure ConsiderationsGuiding Principles Guiding Principles
• Preserve strong balance sheet, liquidity and credit ratingsStrong• $3.5 billion net cash with remaining litigation payable of
$0.6 billion as of June 30, 2010
• Available debt capacity, though to be used sparinglyuntil clarity around outstanding litigation
Balance Sheet
until clarity around outstanding litigation
• Investments in organic opportunities and M&A transactions
Long-TermBusiness Growth
• Bias towards share repurchase over dividend increases
• Primary focus in technology, processing, prepaid, e-Commerce and mobile
Business Growth
Return • Bias towards share repurchase over dividend increases
• Will target regular cadence depending on use of cash in the business
• $1 0 billion share repurchase program recently authorized
ReturnExcess Cash
Page 91Investment Community MeetingSeptember 15, 2010
• $1.0 billion share repurchase program recently authorized by the Board of Directors
LiquidityLiquidity
$62.0 3.0
$6
$5
3.5
1.0 $3
$4
Bill
ions
0.5
1.0 $1
$2
$
Cash Balance(as of 6/30/2010)
Revolver OperationalSettlementExposure
ShareRepurchase
DataCashAcquisition
ExcessLiquidity
$0
Page 92Investment Community MeetingSeptember 15, 2010
Exposure
PCE Growth and Secular TrendProvide for Tremendous OpportunityProvide for Tremendous Opportunity
Personal Consumption Expenditure (PCE)
2010 – 2015E (CAGR)36%
Cash & Check EFT Credit / Debit
$ illi
$48 Trillion
Global PCE 6%
Card Purchase Vol. 10%18%23%
29%
36%
$27 Trillion
$36 Trillion
Secular Growth 4%
65% 56% 46%
12%15%23%
2005 2010E 2015E
Page 93Investment Community MeetingSeptember 15, 2010
Source: EIU, Euromonitor and MasterCard internal estimates
Long-Term Revenue GrowthLong Term Revenue Growth
Estimated 2010-2015 CAGR
~10%
Low – MidTeens
9%Strategic
Investments
Secular Growth+4%6%
~9%
MA Mix(1%)
MasterCardLong-Term Revenue
Global PCE
IndustryPurchase Volume
Adjusted Industry Purchase Volume
Page 94Investment Community MeetingSeptember 15, 2010
Source: EIU, Euromonitor and MasterCard internal estimates
g
Updated Longer-Term2011 – 2013 Performance Objectives2011 2013 Performance Objectives
On a constant currency basis:
Net Revenue Growth Rate
12-14%CAGR
Operating minimum 50%
CAGR
Operating Margin
minimum 50%annually
Earnings Per ShareGrowth Rate
20% +CAGR
Page 95Investment Community MeetingSeptember 15, 2010
CAGR
APPENDIXCross-Border Pricing Change ($ in millions)Cross Border Pricing Change ($ in millions)
Simplified structure with no Net Revenue impact
As ReportedB/(W) B/(W)
Q1 2010 $ % growth $ % growth
Adjusted View 1
Gross Revenue 1,683 12.7 1,748 17.1
Rebates & Incentives (375) (11.3) (440) (30.7)
Net Revenue 1,308 13.1 1,308 13.1
Rebates & Incentives % of Gross Revenue 22.3% 25.2%
Q2 2010Gross Revenue 1,766 8.7 1,828 12.6
Rebates & Incentives (401) (16.6) (463) (34.7)
Net Revenue 1,365 6.6 1,365 6.7
Page 96Investment Community MeetingSeptember 15, 2010
Rebates & Incentives % of Gross Revenue 22.7% 25.3%
Note 1: Adjusted view of Q1 and Q2 2010 illustrates impact if cross-border acquiring rebate pricing change had occurred on 1/1/2010. Pricing change will not be retroactive.
Garry LyonsGarry LyonsGroup Executive, Research & DevelopmentSeptember 15, 2010
Investment Community Meeting
Innovation Experiencey g
MasterCard Drives Growththrough Innovationthrough Innovation
MasterCard has always “It is not the strongest MasterCard has alwaysbeen a payments innovator.And will continue to be a key contributor
It is not the strongest of species that survive, nor the most intelligent but the
Change is happening fast.Needs of merchants and cardholders
l i f h
intelligent but the one most responsive to change.”
– Charles Darwin
evolving faster than ever
We must leverage our preeminence in paymentspreeminence in payments.To stay ahead or react quickly as opportunities emerge
Page 98Investment Community MeetingSeptember 15, 2010
Breakthrough InnovationsBreakthrough Innovations
Make MasterCard better & faster at innovation, and facilitate the creation of facilitate the creation of disruptive breakthrough solutions for the next phasei M t C d’ thin MasterCard’s growth.
Preserving the strength ofour brand reputation
“The temptation of business is always to feed yesterday andto starve tomorrow.”
– Peter Drucker
Page 99Investment Community MeetingSeptember 15, 2010
our brand, reputationand quality of our network.
Guiding PrinciplesGuiding Principles
Good ideas can comeBe open and diverse
Good ideas can comefrom anywhere
Share everythingFail smart
Dare to dreamDefine success metrics early
Labs is a stepping stoneTimeliness trumps perfection
Page 100Investment Community MeetingSeptember 15, 2010
MasterCard Open API: The New Frontier
A t id ti
MasterCard Open API: The New Frontier
Access to new ideas, creating even better experiences
Companies revolutionized by opening up… proven impact
This is just the beginning…
Developer portal is on track
Page 101Investment Community MeetingSeptember 15, 2010
p pto launch later this year.
Product DemonstrationsProduct Demonstrations
inControl Smart DatainControlProviding personalized spendingcontrol and peace of mind.
Smart DataSpend management tohelp companies work smarter.
MasterCard MarketPlaceA smarter way to shop online
MoneySendGreater speed convenience and security A smarter way to shop online. Greater speed, convenience and security in person-to-person payments.
Prepaid SolutionsLeading the conversion from cashand checks to electronic payments.
Integrated Processing SolutionsThe globally integrated processing platform for debit and prepaid.
Page 102Investment Community MeetingSeptember 15, 2010
Ajay Bangaj y gPresident and Chief Executive OfficerSeptember 15, 2010
Investment Community Meeting
Closing Remarksy g
Looking to the FutureLooking to the Future
BUILDBUILDDIVERSIFYDIVERSIFYGROWGROW BUILDNew BusinessesBUILDNew Businesses
DIVERSIFYGeographies & CustomersDIVERSIFYGeographies & Customers
GROWCore BusinessGROWCore Business
Capturing opportunities while addressing challenges
Striking the right global / local balance
Investing in innovative products and solutions Investing in innovative products and solutions
Delivering strong financial performance
Page 104Investment Community MeetingSeptember 15, 2010