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For Authors (IOSR-JBM) Governing Board (IOSR-JBM) Contents (IOSR-JBM) Downloads Contact Us IOSR Journal of Business and Management (IOSR-JBM) IOSR Journal of Computer Engineering (IOSR-JCE) IOSR Journal of Electrical and Electronics Engineering (IOSR-JEEE) IOSR Journal of Mechanical and Civil Engineering (IOSR-JMCE) IOSR Journal of Electronics and Communication Engineering (IOSR-JECE) IOSR Journal of VLSI and Signal Processing (IOSR-JVSP) IOSR Journal of Environmental Science, Toxicology and Food Technology (JESTFT) IOSR Journal of Humanities and Social Science (IOSR-JHSS) IOSR Journal of Applied Chemistry (IOSR- JAC) IOSR Journal of Applied Physics (IOSR-JAP) IOSR Journal of Mathematics (IOSR-JM) IOSR Journal of Pharmacy and Biological Sciences (IOSR-JPBS) IOSR Journal of Dental and Medical Sciences (IOSR-JDMS) IOSR Journal of Agriculture and veterinary Science (IOSR-JAVS) IOSR Journal of Nursing and Health Science (IOSR-JNHS) IOSR Journal of Research & Method in Education (IOSR-JRME) Other Useful Journals About IOSR-JBM List of Topics Submit an Article Publication Charges Volume 8 - Issue 1 Paper Type : Research Paper Title : Analysis Strategy for Small and Medium Business Development Policy Gresik District in East Java Country : Indonesia Authors : Dr. Rahayu Puji Suci. MS : 10.9790/487X-0810109 Abstract: The objectives of this research study is the preparation of Policy Development Small and Medium Enterprises (SMEs) Gresik regency, East Java. The expected outcome of this activity is the completion of SME Development Policy Gresik regency, East Java. This research included in this type of survey research (survey research). To identify and determine the priority of a number of SMEs are included in the classification of SMEs seed using Location Quotient (LQ). To identify aspects of strategic management of internal and external environmental factors using a matrix of external strategy (External Strategic Factors Analysis Summary / EFAS) and internal strategy matrix factor (Internal Strategic Factors Analysis Summary / IFAS). To analyze the position of SME business unit using the analysis-Market Growth Matrix (BCG's Growth-Share Matrix) and the Industry Life Cycle Matrix analysis (ADL Matrix) to eliminate the weaknesses that exist in the analysis-Market Growth Matrix. Furthermore, the synthesis of the above calculation is used to determine policy formulation and development of SMEs. So from a strategic management analysis results show the development of small and medium enterprises in Gresik is located in Quadrant I, or should do or Aggressive Growth Strategy supports an aggressive growth policy (growth oriented strategy). Keywords: strategy, policy development, SME. [1] Suwarsono, 1994. Strategic Management: Concepts and Context Analysis Tool, Academy of Management Company UPP YKPN, Yogyakarta. [2] Day, George S., 1990, Market Driven Strategy. New York: The Free Press. [3] Pearce and Robinson, 2007, Strategic Management formulation, emplementation, and control. Mc Graw Hill, Company Inc. New York. [4] Erez, M. and F . Kanfer, 1983, " T he R ol e of G oal Accepta nce in Goal S etti ng and T ask P er forma nce", Academy of Management Journal 8, no.3 (Juli) : 457. [5] Idrus, M.S. 1997. Strategi : Sebagai Upaya Untuk Meningkatkan Kinerja Organisasi dan Keunggulan Bersaing, Universitas Brawijaya, Malang. [6] Singarimbun, Masri dan Sofian Effendi, 1995, Metode Penelit ian Survai , PT. Pustaka LP3ES Indonesia, Jakarta . [7] Jauch, R. Lawrence and Will iam F. Glueck, 1988, Strategic Management and Business Policy, McGraw-Hill , Inc. [8] Philip kotler, 1992, Manajemen pemasaran (terjemahan), Prenhallindo, Jakarta. Paper Type : Research Paper Title : A Study on Customer Perception towards DTH Services in Coimbatore City Country : India Authors : J.Jayashree, A.Sivakumar : 10.9790/487X-0811014 Abstract: In the buyer's market today, business concerns have to make a lot of efforts to sell their product and establish their survival. It may be basically due to changes in attitude of consumers towards buying products and changing business world. Every human being is changing time to time according to the changing trends in every day's life. The biggest changes occurred in consumer products, new and innovative technology has used to satisfy the consumers. In this content the study is taken up with the various DTH services which have considerable share in the market. This paper reveals the customer perception towards DTH services in Coimbatore city and it also helps to analyze the competition exist in the market regarding DTH services. The study is focused on the four kinds of DTH services namely, Sun direct, TATA sky, Dish TV, Big TV. The task of the study is to know the preference of the users in Coimbatore city among these various services. Various tools used to analyse the data. The present study reveals that the majority of the respondents prefer to buy sun IOSR Journal of Business and Management (IOSR-JBM) WELCOME ABOUT IOSR IOSR JOURNALS CONTACT US IOSR JOURNALS FOR AUTHORS QUALITY REPORT SPECIAL ISSUE SUBSCRIBE JOURNALS Citation Abstract Reference Full PDF Citation Abstract Reference Full PDF Page 1 of 8 IOSR 19/02/2018 http://www.iosrjournals.org/iosr-jbm/pages/v8i1.html

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For Authors (IOSR-JBM)

Governing Board (IOSR-JBM)

Contents (IOSR-JBM)

Downloads

Contact Us

IOSR Journal of Business and Management

(IOSR-JBM)

IOSR Journal of Computer Engineering

(IOSR-JCE)

IOSR Journal of Electrical and Electronics

Engineering (IOSR-JEEE)

IOSR Journal of Mechanical and Civil

Engineering (IOSR-JMCE)

IOSR Journal of Electronics and

Communication Engineering (IOSR-JECE)

IOSR Journal of VLSI and Signal Processing

(IOSR-JVSP)

IOSR Journal of Environmental Science,

Toxicology and Food Technology (JESTFT)

IOSR Journal of Humanities and Social

Science (IOSR-JHSS)

IOSR Journal of Applied Chemistry (IOSR-

JAC)

IOSR Journal of Applied Physics (IOSR-JAP)

IOSR Journal of Mathematics (IOSR-JM)

IOSR Journal of Pharmacy and Biological

Sciences (IOSR-JPBS)

IOSR Journal of Dental and Medical Sciences

(IOSR-JDMS)

IOSR Journal of Agriculture and veterinary

Science (IOSR-JAVS)

IOSR Journal of Nursing and Health Science

(IOSR-JNHS)

IOSR Journal of Research & Method in

Education (IOSR-JRME)

Other Useful Journals

About IOSR-JBM List of Topics Submit an Article Publication Charges

Volume 8 - Issue 1

Paper Type : Research Paper

Title :Analysis Strategy for Small and Medium Business Development Policy Gresik

District in East Java

Country : Indonesia

Authors : Dr. Rahayu Puji Suci. MS

: 10.9790/487X-0810109

Abstract: The objectives of this research study is the preparation of Policy Development Small and Medium Enterprises (SMEs) Gresik

regency, East Java. The expected outcome of this activity is the completion of SME Development Policy Gresik regency, East Java.

This research included in this type of survey research (survey research). To identify and determine the priority of a number of SMEs are

included in the classification of SMEs seed using Location Quotient (LQ). To identify aspects of strategic management of internal and

external environmental factors using a matrix of external strategy (External Strategic Factors Analysis Summary / EFAS) and internal

strategy matrix factor (Internal Strategic Factors Analysis Summary / IFAS). To analyze the position of SME business unit using the

analysis-Market Growth Matrix (BCG's Growth-Share Matrix) and the Industry Life Cycle Matrix analysis (ADL Matrix) to eliminate

the weaknesses that exist in the analysis-Market Growth Matrix. Furthermore, the synthesis of the above calculation is used to

determine policy formulation and development of SMEs. So from a strategic management analysis results show the development of

small and medium enterprises in Gresik is located in Quadrant I, or should do or Aggressive Growth Strategy supports an aggressive

growth policy (growth oriented strategy).

Keywords: strategy, policy development, SME.

[1] Suwarsono, 1994. Strategic Management: Concepts and Context Analysis Tool, Academy of Management Company UPP YKPN,

Yogyakarta.

[2] Day, George S., 1990, Market Driven Strategy. New York: The Free Press.

[3] Pearce and Robinson, 2007, Strategic Management formulation, emplementation, and control. Mc Graw Hill, Company Inc. New

York.

[4] Erez, M. and F . Kanfer, 1983, " T he R ol e of G oal Accepta nce in Goal S etti ng and T ask P er forma nce", Academy of

Management Journal 8, no.3 (Juli) : 457.

[5] Idrus, M.S. 1997. Strategi : Sebagai Upaya Untuk Meningkatkan Kinerja Organisasi dan Keunggulan Bersaing, Universitas

Brawijaya, Malang.

[6] Singarimbun, Masri dan Sofian Effendi, 1995, Metode Penelit ian Survai , PT. Pustaka LP3ES Indonesia, Jakarta .

[7] Jauch, R. Lawrence and Will iam F. Glueck, 1988, Strategic Management and Business Policy, McGraw-Hill , Inc.

[8] Philip kotler, 1992, Manajemen pemasaran (terjemahan), Prenhallindo, Jakarta.

Paper Type : Research Paper

Title : A Study on Customer Perception towards DTH Services in Coimbatore City

Country : India

Authors : J.Jayashree, A.Sivakumar

: 10.9790/487X-0811014

Abstract: In the buyer's market today, business concerns have to make a lot of efforts to sell their product and establish their survival. It

may be basically due to changes in attitude of consumers towards buying products and changing business world. Every human being is

changing time to time according to the changing trends in every day's life. The biggest changes occurred in consumer products, new and

innovative technology has used to satisfy the consumers. In this content the study is taken up with the various DTH services which have

considerable share in the market. This paper reveals the customer perception towards DTH services in Coimbatore city and it also helps

to analyze the competition exist in the market regarding DTH services. The study is focused on the four kinds of DTH services namely,

Sun direct, TATA sky, Dish TV, Big TV. The task of the study is to know the preference of the users in Coimbatore city among these

various services. Various tools used to analyse the data. The present study reveals that the majority of the respondents prefer to buy sun

IOSR Journal of Business and Management (IOSR-JBM)

WELCOME ABOUT IOSR IOSR JOURNALS CONTACT US

IOSR JOURNALS FOR AUTHORS QUALITY REPORT SPECIAL ISSUE SUBSCRIBE JOURNALS

Citation

Abstract

Reference

Full PDF

Citation

Abstract

Reference

Full PDF

Page 1 of 8IOSR

19/02/2018http://www.iosrjournals.org/iosr-jbm/pages/v8i1.html

direct because of its best picture quality, reasonable price, various kinds of packages and more channels. So the DTH service providers

must pay attention on Customer Service, picture quality, reasonable price rather than other factors to make their business more

successful and satisfy the consumers

Keywords: Awareness, Customer service, DTH channels, schemes etc.,

[1] Dr. S. P. Gupta, Statistical Methods, Sultan Chand & Sons Educational Publishers, New Delhi -2006.

[2] C. R. Kothari. Research Methodology Methods and Techniques. New Age International (P) Ltd. , publishing New Delhi. Ed-2004.

[3] Philip Kotler, Marketing Management The Millennium Edition, Prentice-Hall of India private limited, New Delhi, Ed -2000.

[4] Marketing Managers Handbook-Britt Guess Second Revised Edition-UBS Publishers Distributors Ltd,New Delhi

[5] Indian Journal of marketing

[6] Journal of consumer behavior

[7] Marketing Mastermind

[8] The IUP Journal of Service Marketing

[9] COLLEGE SADHANA Journal for Bloomers of Research

[10] Www. sun direct. com

Paper Type : Research Paper

Title : Corporate Governance in Banking Sector: A Case study of State Bank of India

Country : India

Authors : Dr. Srinivasa Rao Chilumuri

: 10.9790/487X-0811520

Abstract: The issue of corporate governance has come up mainly in the wake up economic reforms characterized by liberalization and

deregulation. Corporate governance has at its backbone a set of transparent relationships between an institution's management its board,

shareholders and other stakeholders. The objective of the research paper is to evaluate the corporate governance practice in banking

sector particularly in the State Bank of India. For evaluation purpose, this research paper is divided into two parts. With the help of

secondary data, this work was analyzed and based on different elements of the practice of corporate governance evaluated in State Bank

of India.

Key terms: Corporate Governance, Banking Sector, State Bank of India.

[1] State Bank of India Annual Reports

[2] Websites : www.onlinesbi.com

[3] V.Leeladhar "Corporate governance in banks" RBI Bulletin December 2004

[4] Dr. Meghashree Agarwal Dadhich : "‟Online banking services: an empirical study of banker‟s and customer‟s awareness about obs

"

ICFAI University, An overview of Banking," Nagarjuna Hills Publication, 2006.

[5] Krishna Lal Pandey, "Development of Banking in India since 1949," Scientific Book Agency, 1968.

Paper Type : Research Paper

Title :The Power Of CSR Strategy To Enhance Marketing Performance (An Empirical

Study on Print-Off Events by Jawa Pos Daily Newspaper)

Country : Indonesia

Authors : Arif Jauhar Tontowi, Djumilah Hadiwidjojo, Surachman, Siti Aisjah

: 10.9790/487X-0812837

Abstract: A distint phenomenon has been found from Jawa Pos daily newspaper as the one with the highest amount of oplaag and

readers (over 1.4 millions) in Indonesia. The company has implemented a CSR (Corporate Social Responsibility) stratety partaking its

marketing strategies. The actual implementation of the strategy, known as "Print-Off Events" which, as the name suggests, means non-

printing activities, consists of being the initiator of the following events: Development Basket Ball League (DBL) Indonesia, Untukmu

Guruku, Smart Riding, Surabaya Green and Clean, NBA Madness by Jawa Pos, and many more.

Keywords: CSR Strategy, Value Creation, Relational Reward, Marketing Performance.

[1] Husted W Bryan and Allen B. David. 2007. Strategic Corporate Social Responsibilty and Value Creation among Large Firms

Lessons from the Spanish Experience, Long Rang Planning, 40, 594-610

[2] Du Shuili, Bhattacharya C. B., Sen Sankar, 2007, Reaping Relational Rewards From Corporate Socisal Responsibility: The Role of

Competitive Positioning, International Journal Of Research in Marketing, 24, 224-241.

[3] Falck Oliver and Heblich Stephan. 2007. Corporate Social Responsibility: Doing Well by Doing Good, Business Horizons, 50, 247-

254.

[4] Henderson C. Joan. 2007. Corporate Social Responsibility and Tourism: Hotel Companies in Phuket, Thailand, after The Indian

Ocean Tsunami, International Journal of Hospitality Management, 26, 228-239.

[5] Malovics Gyorgy, Nagypal Noemi, Sascha Kraus. 2007. The Role of Corporate Social Responsibility in Strong Sustainability, The

Journal of Socio Economics, xxx, xxx-xxx.

[6] Levis Julien. 2006. Adoption of Corporate Social Responsibility Codes by Mulitinational Companies, Journal of Asian Economic,

17, 50-55.

[7] Olsen-Becker L. Karen, Cudmore Andrew B., Hill Paul Ronald. 2005. The Impact of Perceived Corporate Social Responsibility on

Customer Behavior, Journal of Business Research, 59, 46-53

[8] Lako, Andreas. 2008. Kewajiban CSR dan Reformasi Paradigma Bisnis dan Akuntansi, Usahawan Manajemen Indonesia, No. 06

Th XXXVII, Jakarta.

[9] Indarti Sri. 2010. Pengaruh Tanggungjawab Sosial (Corporate Social Responsibility) dan Budaya Organissi Terhadap Kepuasan

Kerja dan Kinerja Bisnis: Studi Pada BUMN dan BUMD di Provinsi Riau, Disertasi Program Doktor Ilmu Ekonomi, Kekhususan

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Manajemen PPS Univ. Brawijaya, Malang

[10] Kottler, Philip. 2003. Marketing Management, Pearson Education Inc, Upper Saddle River, New Jersey, USA.

Paper Type : Research Paper

Title : Analysis Of Traditional Market Development Strategy In The District Sidoarjo.

Country : Indonesia

Authors : Dr. PRIYONO, MM.

: 10.9790/487X-0813845

Abstract: The purpose of this study was to identify potential products - products and find local internal and external factors that

influence the development and design tradicional market system development and structuring tradicional market in Sidoarjo. The

method used is descriptive analyzes of trend analysis by the method of least squares linear least square. SWOT analysis results indicate

uncontrolled parties are not relevant to the activities in the urban market, while the SMART analysis shows the effectiveness of

diversity is far below the average rate comparable institutions close to 40% below. So externally tradicional market under pressure from

the modern market growth started to besiege the city.

Keywords: Development, Market Traditional

[1] Agro Bulletin of Economics I (3), 2001, Frame Strengthening Food Security System in National Economic Recovery Period.

Discussion, Round Table, Food Policy and Nutrition for the Future, Office Menpangan and Horticulture, June 23, 1999, Jakarta.

[2] Djamhari, Choirul, (2004), Orientasi Pengembangan Agroindustri Skala Kecil dan Menengah : Rangkuman Pemikiran, Infokop

Nomor 25 Tahun XX, 2004.

[3] TEMPO, 2003, It is difficult to limit the expansion of large retail because there is no zoning law, Jakarta.

[4] Pearce and Robinson, 2007, Strategic Management formulation, emplementation, and control. Mc Graw Hill, Company Inc. New

York.

[5] Idrus, M.S. 1997. Strategi : Sebagai Upaya Untuk Meningkatkan Kinerja Organisasi dan Keunggulan Bersaing, Universitas

Brawijaya, Malang

[6] Tempo, 2004, Lindungi UKM, Depperindag Godok Draf Keppres Ritel, Jakarta.

[7] Investorindonesia.com, 2004, Zona Ritel Picu Persaingan tak Sehat, Jakarta.

[8] Nasir, 1983, Research Methods, Ghalia Indonesia, Jakarta.

[9] Samsubar , 1990, inductive statistics, UPP AMP YKPN, Yogyakarta.

[10] Saaty, 1980, The Analitic Hierarchi Process, Mcgraw Hill, New York.

Paper Type : Research Paper

Title :Indonesian Bank's Efficiency Under Intermediation, Operating and Value Added

Approach

Country : Indonesia

Authors : Nurafni Eltivia

: 10.9790/487X-0814648

Abstract: The aim of this research is to know how different approach can give different impact to Indonesian bank's efficiency. The

efficiency of bank measured by non parametric analysis, using Data Envelopment Analysis. This research will employ three approach,

Intermediation, Operating and Value Added to define the inputs-outputs used in Data Envelopment Analysis. There are 30 banks that

used as samples in this research, consist of 4 government banks, 9 Go Public Banks, 11 Joint Venture Banks, and 6 Foreign Banks. The

results show that using Value Added approach give highest score in efficiency. Based on the result, the Indonesian banks concern so far

is how to increase the deposit, loans and the investments.

Keywords – bank efficiency, DEA, Intermediation Approach, Operating Approach, Value Added Approach

[1] Hadad, Muliaman D., Santoso, W., dan Mardanugraha, E., Illyas, D. 2003. Analisis Efisiensi Industri Perbankan Indonesia:

Penggunaan Metode Non Parametrik Data Envelopment Analysis. Buletin Ekonomi Moneter Perbankan.

[2] Farrel, M.J. The measurement of productive efficiency, Journal of the Royal Statistical Society, 1998, 253-290.

[3] Coelli T, D S Prasada Rao, and G E Batese, An introduction to efficiency and productivity analysis (Boston: Springer, 1997).

[4] Fiorentino E, Karmann A, and Koetter M, The cost efficiency of German banks: a comparison of SFA and DEA, Discussion Paper

Series 2: Banking and Financial Studies, 10,2006, Deutsche Bundesbank.

[5] Leightner J E, and Lovell C A K, The impact of financial liberalization on the performance of Thai bank, J. Econ. Business 50,

1998,

115–131.

[6] Drake L, Hall M J B, Simper R., The impact of macroeconomic and regulatory factors on bank efficiency: a non-parametric analysis

of Hong Kong's banking system, J. Bank. Finan. 30 (5), 2006,1443–1466.

Paper Type : Research Paper

Title : The Effect Of Entrepreneurship Orientation On The Small Business Performance

With Government Role As The Moderator Variable And Managerial Competence

As The Mediating Variable On The Small Business of Apparel Industry In Cipulir

Market, South Jakarta

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Country : Indonesia

Authors : Syahrul Effendi*, Djumilah Hadiwidjojo, Solimun, Noermijati

: 10.9790/487X-0814955

Abstract: This research is conducted based on the phenomenon of the apparel industry at Cipulir Market, South Jakarta in small

business context. The production rate drastically decreased since the tight competition with the apparel product from China occurred

when the free-trade policy was applied. Based on the literature review, small business sector decreased because of the lack of role from

the entrepreneur, government, and managerial competence aspects. The purpose of this study was to quantify andexplain the effect

ofentrepreneurial orientation on business performance and the moderating influence factors and the role of governmentas well as the

factors mediating influence managerial competencies of entrepreneurial orientationon business performance. The method applied in this

research was quantitative method. The location of the research was at Cipulir Market, South Jakarta. The research sample consisted of

255 people from the group of apparel industry in small business sector. Data analysis utilized PLS (Partial Least Square) technique. The

result demonstrated that entrepreneurship orientation did not have any influence on the small business performance. The government

role was not yet influential to strengthen the relationship between entrepreneurship orientation and business performance; yet,

entrepreneurship orientation affected managerial competence. Managerial competence influenced small business performance;

Managerial competence a requirement that entrepreneurial orientation capable of improving the small business performance.

Keywords: entrepreneurship orientation, managerial competence, government role, business performance

[1] Karjantoro, (2010). Usaha Kecil dan Problem Peniberdayaarinya. Jakarta,Usahawan, No.04.

[2] Sanchez, AM. and Marin, G.S. 2005. Strategic Orientation, Management Characteristics and Performance: A study of Spanish

SMEs. Journal of Sniaii Business Management. Vol. 43. No. 43, pp. 287-308

[3] Glaiser, KW and P.J. Buckley. (1996). Strategic Motives for International Alliances Formation. Journal of Management Studies.

Vol. 33, pp. 301-332

[4] James dan Timathy L Pett, (2006) High Performing Smes—Human Resource Practices And The Organizational Learning Process

Journal of Management, 27: 755-775.

[5] Dutta, Jim Burns, R. Jain, Henning Schulzrinne, Ken Young, ―A Multi-layered Mobility Management Scheme for Survivable

Network, IEEE Milcom 2001, Vienna, VA

[6] Stam, Kashifa Suddle S. Jolanda A. Hessels Jena Economic Research Paper (2007)-019

[7] Lee, L. Y., & Badri, M. S. (2007). The Effects of Expatriate Personality and Cultural Intelligence on the Expatriate Adjustment: The

Moderating Role of Expatriate. Asia Pacific Management Conference. 13, pp. 922-931.

[8] ovin J. G., Green, K. M., & Slevin, D. P. (2006). Strategic process effects on the entrepreneurial orientation-sales growth rate

relationships. Entrepreneurship: Theory &Practice, 30 (1), 57-81.

Paper Type : Research Paper

Title :A Review Article on Prescription Behavior of Doctors, Influenced By The Medical

Representative In Rajasthan, India

Country : India

Authors : Ravindra Goyal1,, Pranav Pareek

: 10.9790/487X-0815660

Abstract: The World Health Organization defines drug promotion as all informational and persuasive activities by manufacturers and

distributors, the effect of which is to influence the prescription, supply, purchase or use of medicinal drugs but misleading information,

incentives and unethical trade practices were identified as methods to increase the prescription and sale of drugs. Medical

representatives provide incomplete medical information to influence prescribing practices; they also offer incentives including

conference, Seminars, national and aboard sponsorship. Doctors also demand for gifts and other incentives, they look to every medical

representative as a blank cheque for themselves, as when doctors' associations threaten to boycott companies that do not comply with

their demands for sponsorship. Manufacturers, chemists and medical representatives use various unethical trade practices of particular

interest was the finding that chemists are major players in this system, providing drug information directly to patients.

Keywords: Advertising Marketing, Drug Industry, Drug Information Services, Ethics, Medical, Forecasting, Gift & Sponsorship, India,

Inter-professional Relations

[1] Bhatt AD. Drugs - for use or misuse? J Gen Med 1992; 4:31-36

[2] Health and Public Policy Committee of the American College of Physicians: Improving medical education in therapeutics. Ann

Intern Med 1988; 108: 145-147.

[3] Editorial. Drug promotion: stealth, wealth and safety. Lancet 1993; 341:1507-1508.

[4] Chren MM, Landefeld S, Murray TH. Doctors, drug companies and gifts. JAMA 1989; 262:3448-3451

[5] Smith R. Doctors and drug industry: too close for comfort. Br Med J 1986; 293:905-906.

[6] Waud GR. Pharmaceutical promotions - a free lunch? New Engl J Med 1992; 327:351-353

[7] American College of Physicians: Physicians and the pharmaceutical industry. Ann Int Med 1990; 112:624-626

[8] Patel JC. The gifts and trinkets to doctors: current practice in India and global trends in pharmaceutical industry. Bombay Hosp J

1992; 34:1177-1184

[9] Walker G. Code of practice for the pharmaceutical Industry. In: ABPI Data Sheet Compendium. Association of British

Pharmaceutical Industry. London: Datapharm Publications; 1993, VI-XIII.

[10] Kessler DA. Drug promotion and scientific exchange. The role of the clinical investigator. New EngI J Med 1991: 325:201-203

Paper Type : Research Paper

Title :Assessing Service Attitude: Service Quality Measures Taken by Islamic Banks in

Pakistan

Country : Pakistan

Authors : Agha Tahir Ijaz, Asghar Ali

:10.9790/487X-0816168

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Abstract: In the past few years there has been an enormous change in the perception of owning customers for life by the local and

multi-national companies in Pakistan. This could be possible when foreign companies entered into Pakistani market especially in the

banking sector. Quality Customer Services is considered most important tool to have positive image in the mind of customers and to get

positioned in their hearts by owning their greater concerns beyond their expectations. The purpose of this study was to assess service

attitude and service quality measures of Islamic Banks in Pakistan. Population of the study is all five Islamic Banks listed with State

Bank of Pakistan (2012). Total 250 customers, 100 Management Trainee Officers and 25 Branch Managers constituted the sample using

convenience sampling technique and an adapted SERVQUAL instrument of service quality containing five dimensions of service

quality; tangibles; reliability; assurance; responsiveness and empathy was used to assess the service quality measures which was found

reliable at 0.86 Cronbach's alpha. Mean scores and One-way ANOVA were used for significance and variance analysis. Results

revealed that Islamic banks managers showed greater satisfaction about service quality followed by MTOs but customers were not

satisfied with the service quality of Islamic banks and significance difference of opinion found among customers, management trainee

officers and managers which showed true image of service attitude. Islamic Banks customer service measures needs urgent

improvement in order to ultimate survival in the banking sector.

Keywords: Service attitude; Service quality; Islamic Banks

[1] Ahmad, A., Rehman, u. K., & Safwan, N., Comparative study of Islamic and conventional banking in Pakistan based on customer

satisfaction. African Journal of Business Management, 5(5), 2011, 1769-1773.

[2] Ahmad, A., Rehman, u. K., & Saif, M. I., Islamic Banking Experience of Pakistan: Comparison between Islamic and Conventional

[3] Ahmad, A., Rehman, u. k., Saif, I., & Safwan, N., An empirical investigation of Islamic banking in Pakistan based on perception of

service quality. African Journal of Business Management, 4(6), 2010, 1185-1193.

[4] Ahmed, S., & Rehman, u. H., An Empirical Analysis of the Determinants of Banks selection in Pakistan: A Customer View.

Pakistan Economic and Social Review, 46(2), 2008, 147-160.

[5] Al-Eisa, A. S., & Alhemoud, A. M., Using a multiple attribute approach for measuring customer satisfaction with retail banking

services in Kuwait. International Journal of Bank Marketing, 2009, 294-314.

[6] Arasli, H., & Katircioglu, S. T., A comparison of service quality in the banking industry: some evidence from Turkish-Greek-

Speaking areas in Cyprus. Journal of Bank Marketing, 23(7), 2005, 508-526.

[7] Caruana, A., Service loyalty: The effects of service quality and the mediating role of customer satisfaction. European Journal of

Marketing, 36(7/8), 2002, 811-828.

[8] Cohen, D., Gan, C., Yong, H. H., & Choong, E.,Customer Satisfaction: A Study Of Bank Customer Retention In New Zealand.

Commerce Division, Discussion Paper No. 109, 2006, Lincoln University, Canterbury .

[9] Cronin, J., & Taylor, S., Measuring Service Quality: a re-examination and extension. Journal of Marketing, 56(3), 1992, 55-68.

[10] Curry, A., & Penman, S., The relative importance of technology in enhancing customer relationships in banking – a Scottish

perspective. Managing Service Quality, 14(4), 2004, 331-341.

Paper Type : Research Paper

Title :The necessity of establishing a strategic fit between consumer demand and supply

chain

Country : Pakistan

Authors : Adeel Ashfaq, Miss. Nain Tara Sarfaraz Raja

: 10.9790/487X-0816976

Abstract: The paper's main objective is to analyze the relationship of integration of supply chain functions and customer satisfaction.

The paper also focuses on the importance of strategic fit of supply chain in the Pakistan's environment. This kind of research has not

been done in Pakistani market. In today's consumer products environment, consumers rule over the market. If they do not find a product

from one store, they will buy it from another mall or internet at their desirable price. The explosion of consumer demand has created the

complexity and increased cost into the supply chain. Data collected through questionnaire suggested that most of the big stores had the

capability to manage demand forecast in time through their supply chains thus bringing customer satisfaction.

Keywords – supply chain, consumer demand, price

[1] Babbar, S., Prasad, S., 1998. International purchasing, inventory management and logistics research: an assessment and agenda.

International Journal of Operations and Production Management 18 (1), 636

[2] Barbieri, P. and Mahapatra, S. 2009. Buyer-supplier relationship in supply network: implications of tier-II supplier management

practices, Proceedings of the 2009 European Operation Management Association Conference, Götenburg

[3] Chopra, S. and Meindl, P. 2007. Supply Chain Management: Strategy, Planning, and Operation. 3rd Ed., Upper Saddle River, New

Jersey: Pearson Education, Inc.

[4] Cox, A.; Chicksand, D. Yang, T. 2007. The proactive alignment of sourcing with marketing and branding strategies: a food service

case. Supply Chain Management: An International Journal. Volume: 12 Issue: 5

[5] Correa, L. H. 2001. The VW Resende (Brazil) plant modular consortium SCM model after 5 years of operation, Proceedings of the

2001 Annual Conference of the Production and Operations Management Society, Orlando.

[6] Christopher, M. 2000, The agile supply chain: competing in volatile markets, Industrial Marketing Management, Vol. 29, pp. 37 -44

[7] Choi, T. Y. and Wu, Z. 2009. Triads in supply networks: Theorizing buyer-supplier- relationships, Journal of Supply Chain

Management, Vol. 45 No. 1, pp. 8-25.

[8] Cox, A. 2004. Business relationship alignment: on the commensurability of value capture and mutuality in buyer and supplier

exchange. Supply Chain Management: An International Journal. Volume: 9 Issue: 5

Paper Type : Research Paper

Title : Investor Overconfidence and Stock Returns: Evidence from Pakistan

Country : Pakistan

Authors : Beenish Tariq, Naeem Ullah

:10.9790/487X-0817784

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Abstract: The study investigates investor overconfidence in Pakistan stock market. By taking daily stock prices of 27 leading

companies representing all sectors of Karachi stock exchange we found that return of the securities have impact on securities' trading

volumes. While trading volumes failed to impact returns in short term horizon. Further returns volatility had impact on the returns but

failed to impact trading volume. This indicates that despite return volatility, overconfident Pakistani investor continue to trade in the

security. Impulse response analysis exhibits that trading are impacted by one standard deviation of security return but they still remain

positive and mostly stay above zero. The study was conducted in vector auto regressive environment.

Key words: Investor overconfidence, Returns, Volatility, Vector Auto regression

[1] Barber, B.M. & Odean, T. (2001). Boys Will Be Boys: Gender, Overconfidence and Common Stock Investment. The Quarterly

Journal of Economics, 116 (1), 261-292.

[2] Benos, A. (1998). Aggressiveness and Survival of Overconfident Traders. J Financ Market, 1, 353-383.

[3] Black, F. (1972). Capital Market Equilibrium with Restricted Borrowing. Journal of Business, 45, 444-455.

[4] Chordia, T. & Swaminathan, B. (2000). Trading Volume and Cross-Autocorrelation in Stock Returns. The Journal of Finance, 55,

913-935.

[5] Constantinos,K., Ektor,L.A. & Dimitrios,M. (2010). Oil Price And Stock Market Linkages In A Small And Oil Dependent

Economy: The Case Of Greece, The Journal of Applied Business Research, 26, 56-63.

[6] Cooper, M. (1999). Filter Rules Based on Price and Volume in Individual Security Overreaction. The Review of Financial Studies,

12, 901-935.

[7] Daniel, K. Hirshleifer, D. & Subrahmanyam, A. (1998). Investor Psychology and Security Market Under and Overreactions."

Journal of Finance, 53(6), 1839-85.

[8] De Bondt, W., & Thaler, R.(1985). Does the Stock Market Overreact?. Journal of Finance, 60(3), 793-805.

[9] García, D., Sangiorgi, F. & Urosevic, B. (2007). Overconfidence and Market Efficiency with Heterogeneous Agents. Economic

Theory, 30(2), 313-336

[10] Gervais, S. & Odean, T. (2001). Learning to be Overconfident. The Review of Financial Studies, 14, 1-27.

Paper Type : Research Paper

Title : Impact of Cashflow Volatility on Cash-Cash Flow Sensitivity of Pakistani Firms

Country : Pakistan

Authors : Sehrish Ahsan, Naeem Ullah

: 10.9790/487X-0818597

Abstract: This study is conducted to observe the impact of cash flow volatility (CVCF) on cash-cash flow sensitivity of Pakistani

Manufacturing Firms by taking a panel data of 377 manufacturing firms listed on Karachi Stock Exchange. The test revealed that cash

flow volatility had significant impact on cash-cash flow sensitivity. This sensitivity was due to the precautionary motive of Pakistani

Manufacturing Firms. Further, cash-cash flow sensitivity was studied by classifying firms into constrained and unconstrained categories

by using cash flow volatility (CVCF) and size. The results for the classification based on cash flow volatility (CVCF) reveals that cash-

cash flow sensitivity is more due to long-term debt for constrained firms and due to sales growth for unconstrained firms. The results

for the classification based on size reveals that cash-cash flow sensitivity is present in both constrained and unconstrained firms.

However, in constrained firms this sensitivity is mainly due to growth opportunities available to those firms. While in unconstrained

firms this sensitivity can be attributed to increase leverage and resultant increased in cash flow volatility (CVCF) due to leverage.

[1] Acharya, V., Almeida, H.,& Campello, M. (2006).Is cash negative debt? A hedging perspective on corporate financial

policies.London Business School working paper, London, England.

[2] Almeida, H., Campello, M., & Weisbach, M.S. (2004). Cash flow sensitivity of cash, forthcoming. Journal of Finance, 59, 1777-

1804.

[3] Autore, D., &Kovacs, T. (2005). The pecking order theory and time-varying adverse selection costs.Working paper, Virginia Tech,

Department of Finance.

[4] Chang, K., & Noorbakhsh, A. (2006). Corporate cash holdings, foreign direct investment and corporate governance. Global Finance

Journal, 16, 302-316.

[5] Cleary & Sean (2006). International corporate investment and the relationships between financial constraint measures,

forthcoming. Journal of Banking and Finance.

[6] Dittmar, A., Mahrt-Smith, J., & Servaes, H. (2003). International corporate governance and corporate cash holdings.Journal of

Financial and Quantitative Analysis, 38, 111-133.

[7] Duchin, R. (2007). Cash holdings and corporate diversification.Job Market Paper, University of Southern California, Marshall

School of Business, Los Angeles, California. (90089-0311)

[8] Fazzari, S., Hubbard, R.G., &Petersen, B.C. (1988). Financing constraints and corporate investment. Brookings Papers on

Economic Activity, 141-195.

[9] Ferreira, M.A., & Vilela, A.S. (2004). Why do firms hold cash? Evidence from EMU countries. European Financial Management,

10, 295-319.

[10] Han, S., & Qiu, J. (2007). Corporate precautionary cash holdings. Journal of Corporate Finance, 13, 43-57.

Paper Type : Research Paper

Title :

The Influence of Role Conflict and Role Ambiguity on The Employee's

Performance Through Commitment and Self- Efficacy (Study on the Nurses at

Public Health Service Center of Kabupaten Kediri, East Java)

Country : Indonesia

Authors : DjonyHarijanto, Prof. Umar Nimran, Prof. AchmadSudiro, Dr. MintartiRahayu

: 10.9790/487X-08198105

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Abstract: The objective of this study is to examine the effect of role conflict and role ambiguity on the organizational commitment,

self-efficacy, and employee's performance of nurses at public health service centers (Puskesmas/PusatKesehatanMasyarakat). The data

were obtained from 145 nurses as government officers from 35 public health service centers at KabupatenKediri, East Java. The

gathered data were then analyzed by using Partial Least Square method; the research result demonstrates that, among the overall

proposed hypotheses, role conflict does not influence organizational commitment and nurse's performance so that there is no mediating

function of organizational commitment on the relationship between role conflict and performance. The limitation of this research is

described on the latest part of this article.

Keywords: Role Conflict, Role Ambiguity, Organizational Commitment, Self-Efficacy, Performance, Nurse.

[1] Abernethy, M.A.; Stoelwinder, J.U. 1995.The Role of Professional Control in the Management of complex organizations .

Accounting, Organization and Society ; 20, 1 -77.

[2] Agustina, Lidya. 2009. PengaruhKonflikPeran, KetidakjelasanPeran, danKelebihanPeranterhadapKepuasanKerjadanKinerja

Auditor (Penelitianpada Kantor AkuntanPublik yang BermitraDengan Kantor AkuntanPublikBig Four di Wilayah DKI Jakarta).

JurnalAkuntansi Vol.1 No.1 Mei 2009: 40-69.

[3] Allen, Natalie J., John P. Meyer. 1990. The Measurement and Antecedents of Affective, Continuance and Normative Commitment

to the Organization. The British Psychological Society :Journal of Occupational Psychology Vol 63, No 1-18.

[4] Allen, Natalie J., John P. Meyer. 1991. A Three Component Conceptualization of Organizational Commitment.Human Resource

Management Review, Vol 1 No 1 pp 61 - 89 .

[5] Banduras, Albert . 1977. Self-efficacy: Toward a Unifying Theory of Behavioral Change. Psychological Review 1977, Vol. 84, No.

2,

191-215.

[6] Bandura, Albert. 1986. Social Foundations of Thought and Action: A Social Cognitive Theory. Englewood Cliffs, NJ: Prentice-Hall.

[7] Bandura, Albert; Edwin A. Locke. 2003. Negative Self-Efficacy and Goal Effects Revisited. Journal of Applied Psychology 2003,

Vol. 88, No. 1, 87–99.

[8] Bandura, Albert. 1989. Social cognitive theory.In R. Vasta (Ed.), Annals of child development.Vol. 6.Six theories of child

development (pp. 1-60). Greenwich, CT: JAI Press.

[9] Bandura, Albert; Nancy E. Adams. 1977. Analysis of Self-Efficacy Theory of Behavioral Change. Cognitive Therapy and Research,

VoL 1, No. 4, 1977, pp. 287-310.

[10] Cervoni, Annemarie. 2007. Role Conflict, Role Ambiguity, and ASCA Functions as Predictors of School Counselor Job

Satisfaction. ProQuest Information and Learning Company : Dissertation Faculty of the Graduate School of the State University of New

York at Buffalo.

Paper Type : Research Paper

Title :Economic Reforms and World Economic Crisis: Changing Indian Life Insurance

market place.

Country : India

Authors : Dr. Yogesh Jain

: 10.9790/487X-081106115

Abstract: Insurance sector in India is one of the booming sectors of the economy and is growing at a very speedy rate. This sector in

India was liberalized in 2000. The opening up of the insurance for private players has led to rapid growth of the sector. This paper

analysis past and present status of the insurance sector in life insurance sector in particular. The paper also discusses about the future

strategies of the Indian Insurance sector. The present descriptive and analytical secondary based study was conducted with an objective

to analyze the condition of life insurance industry and to study the impact of post 2008 economic crisis on insurance industry in India,

also an attempt to study the opportunities and challenges for life Insurance in post liberalization area. In the post liberalization period,

the life insurance industry of India witnessed a marvelous growth but this growth was declined after economic crisis are some of the

major findings of study. The research will be extremely useful for life insurers in the business of life insurance and its penetration.

Keywords: Economy, Economic Crisis, Liberalization, Life insurance, Penetration.

[1] C. Barathi, D. Balaji and Ch. Ibohal Meitei (2011), "Innovative Strategies To Catalyse Growth Of Indian Life Insurance Sector -An

Analytical Review", Indian Journal of Commerce and Management Studies, Vol. Ii, Issue IV, May 2011.

[2] Chatterjee. P (2009) In Her Article Titled "Private Insurers Command Majority Share Of Life Insurance Market".

[3] Krishnamurthy. S, Jhaveri. Nani, Bakshi. S (July-Sept 2005), Insurance Industry in India: Structure, Performance and Future

Challenges, Vikalpa, Iima Volume 30, No. 3, Pg No. 93-95.

[4] Kundu. S (2003), "What‟s Next In India‟s Insurance Market", Knowledge Digest Com., May 12.

[5] Murthy.T.N (2009), "Performance Evaluation of Lic", Icfai Journal of Risk & Insurance, Jan- April 2009, Vol. II.

[6] Rastogi. S and Sarkar.R (2006), "Enhancing Competitiveness: The Case Of The Indian Life Insurance Industry", Conference O n

Global Competition & Competitiveness of Indian Corporate", IIMK, September 2006.

[7] Sumninder Kaur Bawa (2007), "Life Insurance Corporation of India: Impact of Privatization And Performance‟, Regal

Publication, New Delhi.

[8] Tripathi.S (2009), "A Comparative Analysis of Life Insurance Corporation and Private Insurance Company" Disse rtation Fms

Banaras

[9] Goswami, P. (2007), "Customer Satisfaction with Service Quality in the Life Insurance Industry in India," Icfai Journal of

Management Research, vol.2, pg-331-342,

[10] Goyal, K. (2004), "Growth of Private Insurance companies," journal of economics, vol.3, pg No.233-

241,http://business.highbeam.com/436091/article-1G1-197342226/private-insurancecompanies-shows-continued-strong

Paper Type : Research Paper

Title :Exchange Rate and Economic Performance - A Comparative Study of Developed

and Developing Countries

Country : Pakistan

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Authors : Zohaib Aslam, Qaisar Ali Malik

: 10.9790/487X-081116121

Abstract: The most significant and crucial goal of the developing and developed countries is to attain continued economic and financial

growth and stability through stock market performance. The aim of the present research is to analyze the impact of the changes in

foreign exchange rates on economic performance of developed and developing economies measured by the changes in the stock market

returns. The study is focused to explore whether and to what extent foreign exchange rates affect the economic performance as

measured by the stock market returns. The significance of the study is evident from the fact that the portfolio managers and investors

are usually interested in making prudent investment decisions so as to maximize their returns through keeping an eye on various

domestic and international factors affecting their returns. Moreover developed and developing countries are also interested in stabilizing

and enhancing the economic growth by monitoring and controlling the factors affecting such growth. The study considered the variables

from Pakistani and Japanese markets to see whether the studied variables have any explanatory relationship that may help in

formulating policies to enhance and stabilize economic growth. The study took 10 years monthly data related to stock prices of KSE

100 index and NIKKEI 225 index as dependent variable, whereas monthly data of foreign exchange rates of Pakistan and Japan are

taken as independent variable. The study used descriptive and inferential statistics to identify and measure the relationship between

foreign exchange rates and economic performance. The results depicted that foreign exchange rate is negatively associated to stock

market returns and that the exchange rate is an insignificant predictor of stock market returns in case of Pakistani market hence the

changes in foreign exchange rate were found to have no effect on economic performance as measured by the stock market returns. In

case of Japan foreign exchange rate was found significantly and positively affecting stock market returns and that the changes in foreign

exchange rate will also cause changes in stock market returns with an increase in exchange rate causing an increase in economic

performance and a decrease in exchange rate causing a decrease in economic performance.

Keywords: Stock Returns, Economic Performance, NIKKEI 225, KSE 100

[1] Aggarwal (1981), Exchange rates and stock prices, a study of United States capital market floating exchange rates, Akron Business

&

Economic Review, pp7-12.

[2] Aziz (2003), Macro economic variables and the Malaysian equity market of Asia, Journal of Economic Studies, pp 5-28.

[3] Fok (2007), Dynamic linkages between exchange rates and stock prices, International Review of Economics and Finance, pp 502-

521.

[4] Gujarati (2003), Basic Econometrics, McGraw Hill, India.

[5] He, J (1998), The foreign exchange exposure of Japan multinational corporations, Journal of Finance, pp 732-754.

[6] Henery (2000), Do market liberalization cause investment booms, Journal of Finance & Economics, pp 301-333.

[7] Hogan (1998), The pricing of country funds obtained from emerging markets, International Journal of Applied Finance, pp 110-144.

[8] International Monetary Fund, www.IMF.com.pk

[9] Johasen (1988), The statistical analysis of co-integration vectors, The Journal of Economic and Dynamic Control, pp 230-255.

[10] Keurihara (2006), The relationship between exchange rate and stock prices of Japan, International Journal of Business and

Economics, pp 374-385.

Paper Type : Research Paper

Title :Impact of Corporate Governance on Corporate Cash Holding: Evidence from Non-

Financial Firms in Pakistan

Country : Pakistan

Authors : Raza Zia-ul-Hannan1 , Ms. Nadia Asghar

: 10.9790/487X-081122125

Abstract: In this paper the researcher tired to study that how corporate governance effects corporate cash holdings in non-financial

firms in Pakistan. For this purpose the researcher on the basis of convenient sampling studied the 22 non financial companies listed on

KSE-100 Index from the time period of 2005 to 2010. The researcher took the cash as dependent variable while cash flow, liquidity,

leverage, bank debt, market book, size, variability, dividend and others are independent variables. The researcher applied the multiple

regression model after checking the data Heterosadacity and with the help of common effect model in STATA SE 10, researcher

concluded that the relation between the corporate governance as well as the cash holdings from non financial firms in Pakistan will be

negative.

Keywords: Cash Holding, Heterosadacity, KSE-100 Index, Non Financial Companies

[1] Amy and Jan (2007). "Corporate governance and the value of cash holdings.US

[2] Amy, Jan and Henri (2003). "International Corporate Governance and Corporate Cash holding" Journal and Financial and

Quantitative Analysis, 38 (2003), 111- 133.

[3] Arellano M., Bond S., 1991. Some tests of specification for panel data: Monte Carlo evidence and an application to employment

equations. The Review of Economics Studies 58, 277–297.

[4] Baskin J., 1987. Corporate liquidity in games of monopoly power. Review of Economics and Statistics 69, 312–319.

[5] Benjamin and Yuanjian "The Effect of Corporate Governance Structure on Corporate Cash Holdings: An Empirical Analysis of

Nigerian Listed Firms."

[6] Berlin M., Loeys J., 1988. Bond covenants and delegated monitoring. Journal of Finance 43, 397–412.

[7] Black B.S., Coffee J.C., 1994. Hail Britannia, Institutional investor behaviour under limited regulation. Michigan Law Review 92,

1997–2087.

[8] Deqiu, Sifei, Jason, Hong (2005). "The Effects of Government Quality on Corporate Cash Holdings."

[9] Faccio M., Lang H.P., 2002. The ultimate ownership of western European corporations. Journal of Financial Economics 65, 365–

395.

[10] Jarrad, Sattar and William (2007). "Corporate governance and firm cash holdings in the US."

IOSR Journal Publish Online and Print Version Both

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IOSR Journal of Business and Management (IOSR-JBM)

e-ISSN: 2278-487X. Volume 8, Issue 1 (Jan. - Feb. 2013), PP 01-09 www.iosrjournals.org

Analysis Strategy for Small and Medium Business Development

Policy Gresik District in East Java

Dr. Rahayu Puji Suci. MS.

Management Department, Economic Faculty, University Widyagama Malang, East Java of Indonesia.

Abstract: The objectives of this research study is the preparation of Policy Development Small and Medium

Enterprises (SMEs) Gresik regency, East Java. The expected outcome of this activity is the completion of SME

Development Policy Gresik regency, East Java. This research included in this type of survey research (survey

research). To identify and determine the priority of a number of SMEs are included in the classification of SMEs

seed using Location Quotient (LQ). To identify aspects of strategic management of internal and external

environmental factors using a matrix of external strategy (External Strategic Factors Analysis Summary /

EFAS) and internal strategy matrix factor (Internal Strategic Factors Analysis Summary / IFAS). To analyze the

position of SME business unit using the analysis-Market Growth Matrix (BCG's Growth-Share Matrix) and the

Industry Life Cycle Matrix analysis (ADL Matrix) to eliminate the weaknesses that exist in the analysis-Market

Growth Matrix. Furthermore, the synthesis of the above calculation is used to determine policy formulation and

development of SMEs. So from a strategic management analysis results show the development of small and

medium enterprises in Gresik is located in Quadrant I, or should do or Aggressive Growth Strategy supports an aggressive growth policy (growth oriented strategy).

Keywords: strategy, policy development, SME.

I. Introduction During the past 3 years, Gresik regency economy slowly improved. Economic growth in 2003

amounted to 4.41% and increased to 6.91% in 2005. When compared with 2004, the growth is faster by a

margin of 1.45%, and when compared to growth in 2003 there were difference of 1.05% growth rate. These

conditions clearly indicate a trend of improvement in the economy especially inflation at the same idea also

tended to decrease. These conditions suggest that the economy Gresik city moving towards a situation as it was

before the 1997 financial crisis in which economic growth Gresik regency had reached 13%. During this time,

the industrial sector dominates economic structure by over 45% so it determines a good or bad area. If the

industrial sector collapsed, the other sectors will be affected, and vice versa if the industry improves, the other sectors will also experience growth.

Conditions of SMEs in Gresik regency has diverse characteristics. This diversity can be seen from the

number and types of small and medium industries located in the small, medium and large average recorded a

significant increase in the last 5-year period. During this period, small scale industries small increase over 1000

units.

Suwarsono (1994: 22) [1] said that the analysis of the external environment should not be until fall to

try to analyze as many variables as possible. Therefore, the external environment will only cover variable

variable analyzed government, competitors, and suppliers. In addition to the analysis of external environmental

factors, companies also need to conduct an analysis of the internal environment

Based on the phenomenon of SME business Gresik has been said, the research studies with outcomes

such as SME development policy Gresik regency, East Java province would be sufficient to immediately

formulated strategic. Formulation and determination of SME development policy Gresik is very important in order to be able to release the SMEs of komplektisitas basic problems associated with the realization of business

development. On the other hand, research studies focusing on the formulation and development of policy-

intensive SMEs so far have not worked, so the results of the discussion to solve these problems, and the

development of policy implications that need to be implemented has not been developed (Day, George S., 1990)

[2], .

For that it is important to analyze the environment will inevitably affect the business's bags and

luggage. According to Pearce and Robinson (2007, 84) [3], A host of external factors influence a form's choice

of direction and action and, ultimately, its organizational structure and internal processes. These factors, wich

extend constitute the environment, can be dividend in to three interrelated Subcategories: factors in the remote

environment, factors in the industry environment and factors in the operating environment. The remote

environment comprices factors that originate beyond. , And Usually irrespective of, any single firm's operating situation: (1) economic, (2) social, (3) political, (4) technological, and (5) ecological factors (Erez, M. and F.

Kanfer, 1983) [4],.

Analysis Strategy For Small And Medium Business Development Policy Gresik District In East Java

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Further Pierce Robinson (2007, 92) [3] defines environment as the general industry conditions for

competition that influence all business that provide products and services Similar. The operating environment

also called the competitive or task environment, comprises factors in the competitive situation that Affect a firms success in acquiry needed resourches or profitability in marketing its goods and service. Among the most

important of these factors are the firm's competitive position, the composition of its costumers, its reputation

among suppliers of its, and its ability to attract capable employers (Pearce and Robinson, 2007, 106) [3].

The aim of this activity is the preparation of Policy Development Small and Medium Enterprises (SMEs) Gresik

regency, East Java. The expected outcome of this activity is the completion of SME Development Policy Gresik

regency, East Java.

According to Idrus (1997, 18-19) [5] planner (strategist) should also be able to measure the strategic

advantage (SA)-organizations of the strengths and weaknesses and SBUnya portfolio. SA can be used as a

'Flagship' of the organization compared to rivals. Furthermore Idrus said the strategic plan, should be able to

take into account changes in the external environment that provides 'opportunities-opportunities' and 'threats-

treat' in the organization.

II. Methods This research study included in this type of survey research (survey research) and use the questionnaire

as a data collection tool that subject in the field (Singarimbun and Effendi, 1995:5). [6]

To identify and determine the priority of a number of SMEs are included in the classification of SMEs

featured in Gresik using the Location Quotient (LQ). To identify aspects of strategic management of internal

and external environment into force (strength), weakness (Weakness), opportunities (opportunity) and threats

(threat) for the development of SMEs using the matrix factors external strategy (External Strategic Factors

Analysis Summary / EFAS) and matrix factors internal strategies (Strategic Internal Factors Analysis Summary / IFAS).

To analyze the position of SME business unit using the analysis-Market Growth Matrix (BCG's

Growth-Share Matrix) and the Industry Life Cycle Matrix analysis (ADL Matrix) to eliminate the weaknesses

that exist in the analysis-Market Growth Matrix. Furthermore, the synthesis of the above calculation is used to

formulate and determine policy SME Gresik regency, East Java.

By using strategic factors external and internal, as described in the EFAS and IFAS above, then transfer

opportunities and threats from EFAS and add the strengths and weaknesses of the IFAS into the appropriate cell

in the SWOT matrix (Figure 2). Based on this approach, it can be formulated an alternative strategy, that

strategy SO, ST, WO, and WT.

IFAS

EFAS

STRENGTH (S) 5-10 Determine the internal

power factor

Weakness (W) 5-10 Determining factors

internal weaknesses

OPPORTUNITY (O) 5-10 Determining factors of

external opportunities

SO STRATEGY

Creating strategies to use force to take advantage of

opportunities

STRATEGIES WO

Creating strategies that minimize your weaknesses to

capitalize on opportunities

Threat (T) 5-10 Determining factors

external threats

ST STRATEGY Create a strategy to address the

threat to use force

STRATEGIES WT Creating strategies that

minimize weaknesses and

overcome threats

Figure 2. SWOT Matrix Diagrams

Analysis-Market Growth Matrix (BCG's Growth-Share Matrix) is based on the use of Market Growth Rate

(Market Growth Rate) and Market Share Relative (Relative Market Share). The market growth rate presented by

the vertical axis, while the Relative Market Share represented by the horizontal axis (Figure 3).

The market growth rate can be calculated by the formula: Industry Sales Volume - Volume Industrial Sales

Year N Year N - 1

Market Growth Rate =

Industry Sales Volume Year N - 1

Relative market share can be calculated by the formula:

Industry Sales Volume Year N

Analysis Strategy For Small And Medium Business Development Policy Gresik District In East Java

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Relative Market Share = X 100%

Main Competitors Sales Volume Year N

The four cells in BCG's Growth-Share Matrix provide a clearer picture of the level of market growth rate and relative market share.

High Low

20%

STARS

High

Market Growth Rate

QUESTION

MARKS

10%

Low

CASH Cows

0%

DOGS

10x 7.5 x 5.0 x 2.5 x x 0.75 x 0.50 x 0.25 x 0

Relative Market Share

Figure 3.Matrik-Market Growth (BCG's Growth-Share Matrix)

Industry Life Cycle Analysis Matrix (ADL Matrix) is used to eliminate the weaknesses that exist in the analysis-

Market Growth Matrix (BCG's Growth-Share Matrix). ADL Matrix has two axes, the vertical axis represents the

internal variables (indicated by market share and the company's position relative to its main competitors

compared). The vertical axis is divided into six groups with the dominant category, strong, good, last, weak and

unknown.

The horizontal axis represents the external variables (indicated by product evolution in the Industry Life Cycle). The horizontal axis is divided into four sections with categories of introduction, growth, maturity, and decline.

ADL Matrix can be seen in Figure 4 below.

INDUSTRY LIFE CYCLE

INTRODUCTION GROWTH Maturity DECREASE

POSITION

COMPETITION

DOMINANT = = = =

STRONG = = = 5

GOOD = = 5 <

SURVIVES = 5 < <

WEAK 5 < < <

UNKNOWN < < < <

Figure 4. Industry Life Cycle Matrix (ADL Matrix)

According to John A. Pearce II and Richard B. Robinson in his book Strategic Management: Strategy

Formulation and Implementation (1988) [3] , the matrix SWOT analysis diagram can be seen in Figure 5

below.

Figure 5.

3. Mendukung Strategi Memutar 1. Mendukung Strategi Agresif

4. Mendukung Strategi Defensif 2. Mendukung Strategi Diversifikasi

KELEMAHAN EKSTERNAL KELEMAHAN INTERNAL

Analysis Strategy For Small And Medium Business Development Policy Gresik District In East Java

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SWOT Analysis Diagram Matrix

III. Results And Discussion Analysis of the internal environment is a process where planners reviewing marketing strategies and

distribution companies, research and development, production and operations, resources and employees as well

as finance and accounting factors to which the company has significant capabilities that companies take

advantage of opportunities in the most effective and can handle threats in the environment (Jauch and Glueck,

1999:162) [7] . Internal development environmental analysis of small and medium enterprises (SMEs) in

Gresik can be broken down as follows:

Internal Factors List of Strengths and Weaknesses Ket.

Marketing and distribution

1. The creation of a strong market share in the entire

sub-market of marketing or significant 0

2. Market research system is ineffective and

inefficient - the system does not do market research -

3. Product mix: the quality of the product is or the

average for the industry 0

4. Product lines: product line and mix incomplete.

Stage of the product life cycle is between growth

stage (Stage I) and stage of development (Phase II),

have not reached the stage of maturity or maturity

(Phase III)

-

5. Leadership of new product low -

6. Patent protection (or the same level of legal

protection for the product) is never done -

7. The company has a positive outlook and

satisfactory services to end consumers +

8. Product packaging (or equal to the product) is done

efficiently and effectively +

9. Pricing strategy is implemented effectively +

10. Salespeople have a relationship with potential

customers +

11. The Company has a sensitivity in terms of

concentration of sales to some customers +

12. The company runs advertising so effectively

managed to create a brand image of a product or

company to be able to develop a loyal customer or

increase customer loyalty

+

13. Activities outside advertising marketing campaign

is done efficiently and effectively +

14. Distribution channels and geographical coverage

is average for the size of the industry, including

efforts in the enterprise

0

Research & Development and

Engineering

15. Fundamental research in relation to the creation

of new or improved product to be marketed is never

done

-

16. Applied research and research development in

relation to the creation of new or improved products

to the market as well as for engineered products to

industrial size less sustainable

0

17. Product design and design and improvement

processing is quite good +

18. Development of a high packing being created 0

19. The ability to meet the design goals and desires of

consumers is quite satisfactory +

20. Laboratory and product testing facilities is 0

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incomplete and inadequate

21. Technicians and experts who are trained and

experienced quite adequate for the size of the industry +

22. Inadequate working environment / fit for

creativity and invention of new products -

23. The manager can explain the target to researchers

and research results to higher manajeer +

24. Management companies are less able (for the size

of the industry) to carry out an effective forecasting

technology

-

Production and Operations

Management

25. Total operating cost on average is lower than the

total cost competitors +

26. Capacity to meet market demand in accordance +

27. Average facilities are old and outdated for the size of the industry

-

28. Raw materials and sub-assembly cost control +

29. Availability of raw materials and sub-assembly of

sufficient +

30. What facilities and offices strategically pretty

average for the size of the industry 0

31. Inventory control system is efficient and effective +

32. Average procedure is efficient and effective for

the size of the industry: the design, scheduling,

quality control

0

33. Vertical integration and supplier relationships

effectively carried +

Resources and Employees

34. The size of the company in conjunction with the

industry (barriers to entry) is to measure industry 0

35. The support system is quite effective corporate staff implemented

+

36. Work experience and achievements balanced top management: top managers can work well together as

a team

+

37. Policy efficient and effective working relationship: the appointment of staff, assessment and

promotion of training and development and reward

and benefits

+

38. The average labor cost low for the size of the

industry (according to the size of the compensation,

reimbursement and absenteeism)

-

39. Information management and computer systems

are not effective -

Finance and Accounting

40. Profit consistent but average for industrial size 0

41. Balance Sheet shows the ability to obtain

necessary capital, the equity ratio low-receivables,

working capital position is high and stock prices quite fun

+

Note:

1. Sign (+) declared force; signs (0) declared neutral; dash (-) state weakness 2. Strength has a value of (+) 19; weakness has value (-) 10.

Analysis of the external environment is a strategic planning process that is used to monitor the environmental

sector in determining opportunities and threats to the company (Jauch and Glueck, 1999:88). Jauch and Glueck

(1999:89) [7] adds that the company's management needs to systematically analyze and diagnose the external

environment due to environmental factors is a major influence to change strategy. Analysis of the external

environment and middle development of small businesses (SMEs) in Gresik can be broken down as follows:

External Factors List of Opportunities and Acaman Ket.

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General Environment

Socio-economic

Economic factors:

1. Symptoms of inflation in the prices of goods tend

to be high and the symptoms of deflation in the prices

of goods tend to be low = there should be controls on

wages and prices

-

2. Financial policy, interest rates, currency

devaluation or revaluation of foreign currencies in

relation to quite conducive

+

3. Fiscal policy: tax rates for corporations and

individuals on average are not quite conducive 0

4. Balance of payments in connection with foreign

trade is quite conducive +

5. Climatic and ecological factors: strategic planners

with insight sufficient climatic and ecological +

6. Social factors: strategic planners followed the

changes in the level of education and social values to

assess their impact on the strategy implemented

Technology

7. Less effective strategic planners researching the

technology to look for changes that may affect raw

materials, operations, products and services. Changes

in technology can provide great opportunities for

improving outcomes, goals, or otherwise threaten the

company.

-

8. Technological changes affecting current products

in terms of the production process is never done -

Government

9. The government is a major buyer for industrial

products +

10. The government provides subsidies to the

company and the industry, which means helping their

survival to be able to continue to grow

+

11. The government protects domestic producers

against foreign competitors 'unfair' +

12. Changes in government policy to increase the

opportunities and the emergence of new business for

the company

+

13. Anti-monopoly legislation and policies restricting

mergers +

14. Government regulations that significantly affect

the strategic choices of the whole industry 0

15. Government policies are changing the economic

conditions that may pose a threat to the company -

Industry Environment

Markets and Consumers 16. Size (percent and potential), growth and

siklisalitas (product life cycle), overseas opportunities +

Supplier 17. Availability of inputs required, the cost of inputs,

power supplier +

Competition 18. Foreign competitors, the availability and cost of

replacement of other industries -

International Environmental 19. Opportunities for international activities +

20. Threats to international activities -

Note: 1. Sign (+) states opportunities; signs (0) declared neutral; dash (-) state threat

2. Opportunity has a value of (+) 11; Threat has a value (-) 6.

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Based on the results of the scoring of the factors internal and external environments above, it can be noted: (1)

power value (+) 19, (2) weakness has a value of (-) 10, (3) opportunities have value (+ ) 11, and (4) the threat

value (-) 6. Based on the results of the scoring of the factors internal and external environments above, it can be argued that

the point of intersection of each value strengths, weaknesses, opportunities and threats are located at point X as

shown in Figure 6 below.

Opportunity

III

Playing Strategies

I

Aggressive Strategy

Weakness Defensive Strategies

IV

Strength Diversification Strategy

II

Threat Figure 6. SWOT Analysis Diagram Matrix BUSINESS DEVELOPMENT small and medium enterprises (SMEs) in Gresik, East Java Province

Source: Results of Data Analysis Research, 2007; Processed.

From Figure 6 it can be argued that the point X (SWOT matrix analysis charts the development of small and

medium enterprises (SMEs) in Gresik, East Java lies in Quadrant I. This means generally small and medium

enterprises (SMEs) in Gresik in developing a business are in the most favorable conditions. Small and medium

enterprises (SMEs) in Gresik regency has many strengths that can be used to take advantage of opportunities to

achieve the goal. At these conditions, small and medium enterprises (SMEs) in Gresik should perform Strategy

Aggressive Growth. This is in accordance with the opinion of Jauch and Glueck (1999:286) [7] that the

strategy should be applied in this condition is to support aggressive growth policy (growth oriented strategy).

Analysis-Market Growth Matrix (BCG's Growth-Share Matrix) is based on the use of Market Growth Rate (Market Growth Rate) and Market Share Relative (Relative Market Share). The market growth rate presented by

the vertical axis, while the Relative Market Share represented by the horizontal axis.

The market growth rate can be calculated by the formula:

Industry Sales Volume - Volume Industrial Sales

Market Growth Rate = Year N Year N - 1

Industry Sales Volume Year N - 1

Relative market share can be calculated by the formula:

Industry Sales Volume Year N

Relative Market Share = x 100%

Main Competitors Sales Volume Year N Furthermore, the volume of sales of small and medium enterprises (SMEs) from Gresik and sales volume of

small and medium enterprises (SMEs) from BAKORWIL III Malang (competitors) can be seen in Table 1.

Table 1. Sales Volume of Small and Medium Enterprises (SMEs) from Gresik and BAKORWIL III Malang

(Competitor) Year 2004-2006

No Year Sales Volume of Small and Medium Enterprises (SMEs) (Euro / year)

Gresik BAKORWIL III Malang

1. 2004 283 500 250 648 750 250

2. 2005 315 million 720 million

3. 2006 356 500 500 792 250 500

Source: Results of Data Analysis Research, 2007; Processed

Based on Table 1, it can be calculated rate of market growth and relative market share, namely:

Market Growth Rate = 356500500-315000000 = 0.13 = 13%

315 million

Relative Market section = 356 500 500 x 100% = 45% = 0.45 792 250 500

Based on the calculation above, the rate of market growth of small and medium enterprises (SMEs) from Gresik

is 0.13 or 13%. Market growth rate of 13% categorized as high, since the measurement is greater than the

Analysis Strategy For Small And Medium Business Development Policy Gresik District In East Java

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standard market growth rate, ie 10% (Philip Kotler, 1992:169) [8] . The ratio between the volume of sales of

small and medium enterprises (SMEs) from Gresik regency with small and medium enterprises (SMEs) from

BAKORWIL III Malang in 2006 was 0.45. Relative market share of 0.45 considered low, because it is smaller than a standard measurement of the relative market share, which is 1.00 (Philip Kotler, 1992:169) [8] .

Furthermore, analysis of the matrix diagram Growth-Market Parts of Boston Consulting Group; BCG (BCG's

Growth-Share Matrix) small and medium enterprises (SMEs) in Gresik can be seen in Figure 7 below.

High Low

20%

STARS

High

Market Growth Rate

QUESTION MARKS

10%

Low

CASH COWS

0%

DOGS

10x 7,5x 5,0x 2,5x x 0,75x 0,50x 0,25x 0

Relative Market Share

Figure 7. Growth-Market Matrix (BCG's Growth-Share Matrix) ukm Kabupaten Gresik

Source: Results of Data Analysis Research, 2007; Processed

IV. Conclusion 1. Based on the results of the scoring of the internal and external environment that influence the development of

small and medium enterprises (SMEs) in Gresik which then formulated the matrix SWOT analysis diagram, the

strategic management of small and medium enterprise development in Gresik is located in Quadrant I, or

Aggressive Growth Strategy should perform or support an aggressive policy of growth (growth oriented

strategy).

2. Based on the results of the calculation of the growth rate of the market and the market is relatively businesses

of small and medium enterprises (SMEs) in Gresik which then formulated on the diagram analysis matrix Growth-The Market of the Boston Consulting Group; BCG (BCG's Growth-Share Matrix), the industrial

enterprises small and medium enterprises in Gresik in the position of Question Marks, or in other words, small

businesses and medium-sized industrial enterprises in Gresik regency has a chance to grow and develop, but

needed cash flow (cash flow) are sufficient in order to increase their relative market share.

3. Based on the results of the analysis of strategic management aspects of the external and internal environment

is formulated in matrix SWOT analysis diagram, calculating the market growth rate and relative market share is

formulated in matrix analysis diagram Growth - The Market of the Boston Consulting Group; BCG, and con-

fundamental consideration in order to determine the strategy, the strategic management model is offered for the

development of small and medium industrial enterprises in Gresik is doing Aggressive Growth Strategy to

Increase Market Section Relative (Relative Market Share).

4. Based on the results of the analysis of aspects of strategic management of the external and internal

environment is formulated in the diagram analysis matrix, SWOT, calculation of market growth and market share relative is formulated in the diagram analysis matrix Growth - The Market of the Boston Consulting

Group; BCG (BCG's Growth- Share Matrix), and basic considerations for establishing the strategy, the strategic

management model is offered for the development of small and medium industrial enterprises in Gresik are

doing Strategy Playing with Improved Growth Market (Market Growth Rate) and The Market Relative (Relative

Market Share ).

Recommendation

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1. In an effort to increase market share relative, while maintaining its aggressive growth strategy, the small and

medium industrial enterprises in Gresik advised to apply and develop the following strategies:

a. Generic Strategies, by one and / or more of the following strategies: (1) Increase market opportunities by producing the same cost as the main competitor or back regularly and get

in on a niche market that is not entered into the main competition.

(2) Build market share with lower prices (cost leadership), or differentiation strategy on quality, technology,

service, and innovation.

b. Focused strategy, by doing one and / or more strategies that focus on something different, as follows:

(1) Strategy to fill a gap - entered the market and focus on a narrow slit or the final consumer is ignored by

major competitors or market leader.

(2) Strategy specialist, specializing to establish the relative market share and competitive advantage through

specific capabilities to meet specific market segment, buyers with special needs.

(3) strategies targeting the premium market on the basis of which focus on product differentiation fancy or

unique. (4) The strategy that looks different, that take different positions with major competitors or market leader.

(5) acquisition strategy, ie joining or buying weaker competitors to form a new company that had a market share

larger or stronger competitive advantage.

2. In an effort to increase the rate of market growth and market share relative to support its aggressive growth

strategy, the small and medium industrial enterprises in Gresik also advised to development strategies as

follows:

a. Revise the old strategy: (1) to make changes to the approach of the new competition to rebuild the market

growth rate and relative market share, (2) improving internal operational activities and strategic to provide better

support to the company's overall strategy, (3) merger with another company to form synergies, (4) withdraw or

reduce activity not in accordance with the company's core business.

b. Make efforts to boost sales - lower prices, increase promotion, increase customer service, and improve the

performance of the product as soon as possible. c. Encourage reduction in costs through cost structure and flexibility of the company's value chain, including the

cost savings in general.

d. Selling assets that do not need to raise cash and save the effort.

e. Consider supplements steps as follows: (1) (assumed to still have the financial resources) to run an offensive

strategy based rotating low cost and differentiation, (2) maintain the offensive its market share, sales levels, and

competitive position at current levels and (3) Harv est strategy - trying to keep costs to a minimum outlay of

cash and trying to survive while out of the market as soon as possible on a regular basis.

References [1] Suwarsono, 1994. Strategic Management: Concepts and Context Analysis Tool, Academy of Management Company UPP YKPN,

Yogyakarta.

[2] Day, George S., 1990, Market Driven Strategy . New York: The Free Press.

[3] Pearce and Robinson, 2007, Strategic Management formulation, emplementation, and control. Mc Graw Hill, Company Inc. New

York.

[4] Erez, M. and F. Kanfer, 1983, “ The Role of Goal Acceptance in Goal Setting and Task Performance”, Academy of

Management Journal 8, no.3 (Juli): 457.

[5] Idrus, M.S. 1997. Strategi : Sebagai Upaya Untuk Meningkatkan Kinerja Organisasi dan Keunggulan Bersaing, Universitas

Brawijaya, Malang.

[6] Singarimbun, Masri dan Sofian Effendi, 1995, Metode Penelitian Survai , PT. Pustaka LP3ES Indonesia, Jakarta .

[7] Jauch, R. Lawrence and William F. Glueck, 1988, Strategic Management and Business Policy , McGraw-Hill , Inc.

[8] Philip kotler, 1992, Manajemen pemasaran (terjemahan), Prenhallindo, Jakarta.