iq solutions, inc. · iq solutions, inc. presented to johns hopkins bloomberg school of public...
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IQ Solutions, Inc.
Presented to Johns Hopkins Bloomberg School of Public Health September 27, 2011
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Where IQ Solutions Is Today
Founded in 1993
18 years of success in health education, information, and communication
Nearly 300 staff
Located in Rockville, MD (near White Flint Mall)
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To improve quality of life for all people.
Our Goal
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Our Mission
To deliver science-based and culturally relevant solutions that empower an increasingly diverse society to live happier and healthier lives.
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• Our work translates directly into better quality of life for millions of people.
• We come from the same communities that we are trying to help.
We want to make a real difference in people’s health and well-being. Our Passion
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Our Corporate Approach
Policy and Program Development • Program management • Conference planning and support • Consensus development • Program evaluation, process assessment,
and data analytics • Training and technical assistance
Communications and Social Marketing • Health education campaigns • Marketing, outreach, and partnerships • Writing and editing • Graphic design • Information and materials dissemination • Media relations, public relations, and marketing • Research and focus groups
Health IT • Regulatory management systems • Business intelligence • Database development and management • Management of online applications • Collaboration platforms • Data warehousing
Information Center Services • Toll-free call centers • Inventory management • Warehouse distribution • Library services
Web and Interactive • Web 2.0/3.0 strategy • Interaction design • Interactive marketing • Section 508 compliancy • Web site development and maintenance • Online trainings • Taxonomy
We integrate program development, strategic
communications, information technology, and information center services under one umbrella.
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Our Staff Race/Ethnicity
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Our Clients
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Client Issues • Bones, Joints, Muscles and Skin,
• Cancer
• Dental Health
• Diabetes
• Disease Prevention and Health Promotion
• Health Administration
• HIV/AIDS
• Neurological
• Substance Abuse
• Organ Transplantation
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Our Work: National Institute on Drug Abuse
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Our Work: National Institute of Arthritis and Musculoskeletal and Skin Diseases
• Provides support services for two clearinghouses in the areas of: public inquiry response, materials development, materials management and dissemination, database development, meeting and exhibit support, and communications planning and outreach.
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Our Work: SAMHSA’s Health Information Network (SHIN)
• Web Site
• Contact Center
• eNetwork
• Exhibits
• SAMHSA News
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Staff Disciplines • Health Communications and Health Education
• Health Writers
• Health Administration
• Health Policy
• Health Research & Program Evaluation
• Health Information Systems
• Data Analytics
• Health Librarians
• Social Workers
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Relevant Courses
• Applications in Program Monitoring & Evaluation
• Fundamentals of Program Evaluation
• Health Communication Programs
• Implementation and Sustainability of Community-Based Health Programs
• Introduction to Persuasive Communications: Theories + Practice
• Program Planning for Health Behavior Change
• Psychosocial Factors in Health and Illness
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IQ Solutions Internship Program: Brief History • Program began in 2007
• Started with a questionnaire of staff to ascertain their interest
• First interns came on board in January 2008
• Program has grown each semester
• Summer of 2010 we had some 22 interns
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Types of Internships
• All internships are paid; interns are generally paid between $10-$15.00/hour depending on area, education and experience
• Full time and part time interns
• Internships are generally for a semester, but often times extended
• Some interns have stayed as long as a year
• Many interns have been promoted into full time positions
• Both undergraduate and graduate students
• Some interns are finished with school and using the internship as an opportunity to gain further experience
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Areas of IQ Solutions where interns have been assigned • Policy and Program Development
• SAMHSA Health Information Network
• Web Design and Development
• Call Center and Clearinghouses
• Library
• IT/Project management
• Business Operations
• Accounting
• Research and Evaluation
• Marketing
• Social marketing
• Proposal development
• Health Administration
• Corporate training/IRIS
• Human Resources
• Creative
Not all departments have interns every semester
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Specific Programs at IQ Solutions Where Interns have Worked • SAMHSA Health Information Network
• National Institute of Arthritis and Musculoskeletal and Skin Diseases Contract
• Project management in IT
• Help Desk in IT
• National Institute of Drug Abuse (NIDA) International Program
• National Health Service Corps, Application Processing Center
• Call Center for SHIN, NIDCR and NINDS
• Organ Donation
• SAMHSA News
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Application Process • Internships are available fall, spring and summer semesters; three cycles
per year
• Applications are managed through our database system called Balance Track and reviewed on a rolling basis
• Students interested in a spring internship beginning in January 2012 should apply late October/early November
summer: late March/early April
fall: late July/early August
• All resumes are reviewed by me personally
• Final interviews and selections will be conducted by hiring managers
• Spring internships will commence January 24-May 13 2012. Where possible all new interns will start on that day.
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Components of Internship Program • Assignment to supervisor in an operating
component of the company
• Orientation
• Roundtable Discussion
• Training for Interns to include Proposal Development, Call Center work, and web and social networking at IQ Solutions
• Oral Presentation by all interns
• Evaluation and Feedback
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Recent Analysis of the Intern Program • Study Period—Fall 2009, Spring 2010,
Summer 2010
• 52 interns provided about 25, 740 hours of work
• Average intern received $11.25/hr for 33 hours per week
• 9 of the study group interns were promoted
• Average entry-level salary for those promoted was $39,500
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Questions
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• Judy Braslow Email: [email protected]
• Tricia Penalosa Email: [email protected]
www.iqsolutions.com
For additional information: