iris presented by: akash bhatt cassandra heavrin office of registration and academic records,...
TRANSCRIPT
IRIS
Presented By:
Akash Bhatt
Cassandra Heavrin
Office of Registration and Academic Records, University of Houston
University of Houston System
59,219 Students
6,278 Employees
UHS Institutions
University of HoustonUniversity of Houston
UH-Clear Lake
UH-Downtown
UH-Victoria
Old Business Process
Old Business Process
Drawbacks of the Old Process
Lost Forms Time Consuming
Difficult Tracking Tedious Reporting
Drawbacks of the Old Process
IRIS – How it Works!!
IRIS – The user friendly way
Login Screen
To Do List
Submitting a Form
Ticket Processing Screen
Ticket Screen
Closed Ticket
Access and Assignment
Drawbacks Addressed
Lost Forms If uploaded to IRIS the form cannot get lost as it is stored in the server. The form could be found using
PSID of StudentDate SubmittedPerson who submitted itDepartment it was submitted from
It is there forever
Drawbacks Addressed
Time Consumption Time to reach RAR is cut down significantly (electronic submission) No need to create Excel sheets Less auditing as College user is part of the process and forms are stored
forever (Discrepancy Process) Fast approvals (ticket bouncing)
Fact – IRIS has cut down the average time of processing forms from 15 days to below 3 days
Drawbacks Addressed
Tracking Status of form can be tracked by the college user by logging into IRIS Answering calls and enquiries about form is an easy search
Notifications IRIS notifies College user of the status of the forms that they submitted
whenever the status changes IRIS notifies the staff if the user adds additional files or comments on a
form and also when they are assigned a form to be processed IRIS notifies the administrators when a College user submits a
discrepancy against a ticket
Drawbacks Addressed
Reporting IRIS reports the average processing time as well as the current number of
pending forms with RAR Helps in managerial decisions and organizing workforce Report performance of department as well as employees Dashboard Reporting is now in place too
The Facts
IRIS was officially launched on May 17, 2008 IRIS was adopted college by college By the end of July 2008 all the Colleges were using IRIS and RAR stopped
accepting paper forms IRIS is in continuous evolution since then and a lot of suggestions have been
implemented IRIS has helped process more than 250,000 forms till date and is used by
250+ users in the UH community
Lessons Learned
IRIS and Workflow Out of the box and in the box Transparent problems
Tech. Specs
• PHP / MySQL
• IIS Server
