ISBANK

EARNINGS

PRESENTATION

2020 Q1

Economic Developments in 2020/Q1

Global Outlook

Domestic Outlook

Strong economic activity in early 2020

Solid growth expected in Q1 despite the slowdown in March

Supportive measures by the CBRT and the government

Gradual recovery expected in H2

Negative effects of virus outbreak on budget indicators

Fall in tax revenues in March

Rise in public expenditures to support economic activity

Broadly balanced risks for inflation

Higher exchange rates

Disinflationary demand conditions and low oil prices

40

42

44

46

48

50

52

54

56

58

60

-15

-10

-5

0

5

10

15

2018 2019 2020

Economic Activity in Turkey

Manufacturing PMI (right axis)

Industrial Production (cadj., yoy, %)

-20

-10

0

10

20

30

40

50

60

70

80

2018 2019 2020

Budget Outlook

Tax Revenues (yoy,%)

Non-interest Expenditures (yoy,%)

0

5

10

15

20

25

30

2019 2020

CPI Inflation and CBRT Policy Rate (%)

1-week Repo Rate Annual CPI Inflation

0

20

40

60

80

100

120

2018 2019 2020

Confidence Indices

Real Sector Confidence

Consumer Confidence

Covid-19 economic crisis

Deep contractions in major economies in Q1

Sharp falls in commodity prices, most notably in oil

Strong fiscal policy support in the US, Europe and Japan

Monetary policy support

Fed’s policy rate down to 0%

Massive emergency asset purchase programs

Large capital outflows from emerging markets

US dollar strength put EM currencies under further pressure

2

Measures to reduce economic and social consequences of pandemic

3

CBRT decisions

Policy rate cuts

Providing banks with flexibility in liquidity management

Securing uninterrupted credit flow to the corporate sector and supporting exporting firms

Boosting liquidity of the GDDS market

Major pillars of «Economic Stability Shield» package

Increase in CGF limit

Tax payments reduced or deferred for sectors affected

Increasing employment protection

Direct transfers to households in need

Main regulatory measures

Forbearances for capital adequacy and net FX position

Postponing loan repayments for affected companies

Decreasing minimum payment ratio for credit cards

Suspension of enforcement and bankruptcy proceedings

İşbank’s Response to Pandemic

4

For Our Customers

Further increased financial support to real sector and households through loan deferrals, additional limit offerings, fee waivers and CGF loan package utilization amounting to 2.4 bn TL in a very short time frame

Increased ATM cash withdrawal and contactless & mobile payment limits, also, increased «Instant Loan» limit which is applied via digital channels from 40,000 TL to 50,000 TL

Active promotion and continued seamless customer experience through digital channels thanks to prior focus and investments

Increased mobile penetration: Non-branch channel usage ratio increased to 94.5% by Q1with 10% increase in mobile transactions

Uninterrupted branch operations between 12:00-17:30 without creating any capacity shortages or any problems regarding customer satisfaction

For Our Staff & Business Continuity

Disinfection procedures immediately in place in all Bank vehicles and locations, hygiene and health equipment support for all employees and facilities

Timely implementation of travel restrictions, cancelation of all face-to-face meetings, seminars and other social, collective organizations

~15,000 employees working remotely (%90 HQ, %65 Branches)

Business continuity plans in place for our trading operations and critical back-office functions, including treasury operations

5

Period’s Highlights

Strong TL loan growth in Q1, mainly driven by general purpose consumer loans and non-retail loans

NPL formation and collection in line with our expectations for the 1st quarter

Conservative provisioning approach against challenging environment

Robust FX liquidity profile sustained

Funding mix proactively managed with strong focus on cost and liquidity

Share of demand deposits reaching to 32%, contributing to the low-cost funding base

Continuing strong NIM (Adj.) performance in Q1 with a level at 4.9%

YoY Net Fees and Commissions growth at 16.1%, suggesting a strong start to the year considering the downside risks for the coming quarters

CAR standing at a comfortable level, above 17%, even before the regulatory forbearance

22.2%

-2.4%

-8.2%

1.2%

7.5%

35.6%

35.1%

16.1%

34.1%

RoAA & RoATA

6

Main P&L Items

2020 Q1 Revenue Growth & OPEXRoAE & RoATE

(1) Income figures include income from participations according to IAS 27 and exclude released Stage I+II provisions and other one-off items.(2) Adjusted for non-recurring and other items(3) Tangible Equity (TE) and Tangible Assets (TA) are calculated by the deduction of M-t-M valuation differences regarding AFS (FVOCI) portfolio and real estates from shareholders’

equity and total assets.

Profitability Ratios (3)

Cost / Income(1)(2)

NII

Net F&C

QoQ YoY*

OPEX

NII (Swap adj.)

Total Op. Income (1)

(*) 2019 Q1 vs 2020 Q1

74.0%

1.39%1.19%

1.40%1.20%

2019 2020 Q1

RoAA RoATA

11.4%9.9%

12.1%10.7%

2019 2020 Q1

RoAE RoATE

38.8% 38.7%

2019 2020 Q1

• Highest market share in total loans and deposits • Largest demand deposits base

• Strong liquidity – Total LCR: 216.06% FX LCR: 523.88% for Q1 average. • Share of demand deposits: 32.1% in total

2.6%

2.2%

6.4%

0.3%

5.2%

6.6%

131.3%

-4.1%

9.4%

10.5%

32.3%

4.1%

Total TL FX (USD)

Total IEA

2.3%

0.3%

-2.8%

-0.8%

6.7%

7.9%

3.2%

10.8%

9.4%

9.2%

4.1%

10.2%

Total TL FX (USD)

QoQ Growth.

7

Solid A&L Bases with Strong Liquidity

Assets Liabilities

Deposits

Non-DepositFunding

(1) Interest earning assets include Central Bank reserves.(2) Non-deposit funding includes repo&money market, funds borrowed, securities issued and subordinated debt.(3) Among private sector banks

(1)

(2)

QoQ Growth.

(3) (3)

Total Assets

Securities

PerformingLoans

TotalLiabilities

Total IBL

4.86% 4.89%

19 Q4 20 Q1

3.71%

4.89%

19 12M 20 Q1

7.28% 7.05%6.35%

7.15% 7.15%

5.22% 5.01%4.43%

4.80% 4.83%

1.61% 1.29% 1.05% 0.78% 0.56%19 Q1 19 Q2 19 Q3 19 Q4 20 Q1

20.19% 20.24% 19.89%

17.74%

15.69%

15.63%

15.88%14.79%

13.54% 13.32%

16.34%

15.18%14.52%

9.64%

7.31%

19 Q1 19 Q2 19 Q3 19 Q4 20 Q1

Loan Yield Securities Yield Deposit Cost

5,689 5,7564,567 4,909

2019 Q4 2020 Q1

NII NII (incl. swap cost)

8

Strong NIM Performance Maintained

Net Interest Income (TL mn.)

Yield/Cost (Quarterly)(1)

Swap Adjusted NIM (1)(2)

(1) Based on MIS data.(2) Interest earning assets include Central Bank reserves.(3) Including demand deposits.

4,294

5,756

2,822

4,909

2019 Q1 2020 Q1

1.2%

7.5% 74.0%

34.1%

8

TL FX

(3)

-91 bpsfrom IEA

59 bpsfrom IBL

35 bps fromSwaps

Quarterly Cumulative

1,2461,446

2019 Q1 2020 Q1

9

Robust Fee Income Performance Sustained

Net Fees & Commissions (TL mn.)

F&C Growth (2020 Q1)

• Share of net F&C income in total operatingincome* is 19.2% as of 2020 Q1.

•OPEX coverage of Net F&C income stood at around 46.5% as of 2020 Q1.

Net Fees & Commissions Composition

-8.2%

20.0% 16.5%

44.1%33.4%

5.7%

11.5%

30.2% 38.5%

2019 Q1 2020 Q1

Lending Related Fees

Mutual Fund Man. &Other Inv. Acc. Fees

Payment Systems

Other

16.1%

(*) Total operating income includes income from participations according to IAS 27. Stage I+II provision reversals of TL 156 mn in 2020 Q1 are excluded.

1,574 1,446

2019 Q4 2020 Q1

Growth ∆ QoQ ∆ YoY

Cash Loans 4.0% 170.5%

Non-Cash Loans -8.0% -5.3%

Mutual Fund Man. & Other Inv. Acc. Fees 33.2% 133.9%

Payment Systems (Net) -12.5% -12.0%

Total F&C (Net) -8.2% 16.1%

5.33%

1.18% 0.28%

Net NPL Formation Rate

4,2

79

1,7

97

1,1

25

89

1

1,0

26

92

6

3,3

88

77

1

19

9

19 Q3 19 Q4 20 Q1

Additions Recoveries Net NPL Formation

Net Cost of Risk (2)

10

NPL Trends

NPL Trends (Quarterly) (TL mn.)

NPL Ratio & Share of Stage II

Coverage Ratios

(1)

(1) Net NPL Formation / Average Performing Loans

(2) (Stage 1+2+3 Expected Credit Losses-Reversals) / Average Performing Loans

5.8% 6.7% 6.5% 6.0%

14.3% 13.9% 13.5%12.3%

19 Q2 19 Q3 19 Q4 20 Q1

NPL Ratio Share of Stage II

2019 Q4 2020 Q1

Stage 1 0.6% 0.6%

Stage 2 10.1% 12.0%

NPL Stage 3 54.7% 59.1%

Coverage Ratios

Performing Loans

Provisions (TL mn) 2019 12M 2019 Q4 2020 Q1

Stage 1 498 196 211

Stage 2 969 478 749

Stage 3 6,312 1,415 1,515

Reversals (TL mn) (-) 2019 12M 2019 Q4 2020 Q1

Stage 1+2 1,065 36 156

Stage 3 1,093 209 547

Net CoR 217 bps 283 bps 249 bps

17.87%

17.20%14.97%

13.28%

2019 2020 Q1CAR Tier I Ratio

11

Comfortable Capitalization

Capital Adequacy Ratio

Change in CAR

Min. Legal Requirements (%) 2020

CAR 8

Tier 1 Ratio 6

CET 1 Ratio 4.5

Buffers (%)

Capital Conservation Buffer 2.5

Counter Cyclical Buffer 0.04

SIFI Buffer 2

2020 Minimum Requirements (%) Bank-Only Consolidated

CAR 10.54 12.54

Tier 1 Ratio 8.54 10.54

CET 1 Ratio 7.04 9.04

Basel III Buffers & Legal Requirements

*

*

(*) Without the impact of BRSA forebearance measures.

18.41%

14.37%

18,41%

-1,03%

-0,74%

-0,40%

-0,15%

0,11%

0,35%

1,24%

1,18%

17,87%

2020 Q1

Other Changes in RWA (exc.curr. imp.)

Currency Depreciation Impact

Other Changes in Capital

Change in RWA for operational risk

Sub-Debt Currency Impact

Net Income

BRSA Forbearence

Sub-Debt Issuance

2019 Q4

12

Page 13 – Digitalisation

Page 14 – Securities

Page 15 – Strong FX Liquidity vs. Wholesale Borrowings

Page 16 – Asset Structure

Page 17 – Loans

Page 18 – Loan Composition

Page 19 – Liabilities Structure

Page 20 – Deposits

Page 21– Income Statement Highlights

Page 22 – Fees & Commissions Income

Page 23– Market Shares

Appendix

Strong Focus on Digitalisation

(*) Source: The Banks Association of Turkey, as of (*) Number of sales in

Evolution of Share of Transactions per Channel Digital Banking – Number of Customers (‘000)

Mobile Banking Market Shares * Share of Digital Channels in Retail Sales *

digitalcustomers

13

37.6%

13.7% 10.7% 9.4%

30.3%18.4% 15.3%

11.3%

2.2%

52.9%

62.8%70.7%

74.8%

88.5% 92.2% 94.4%

2011 2012 2013 2014 2015 2016 2017 2018 2019 20 Q1

Internet Banking ATM

Mobile Banking Total Non-Branch

# Transactions

Investment 30.2%

Credit Cards 16.2%

Money Transfer 12.1%

Payments 13.2%

207

1,62

0

7,80

9

2,84

2

8,25

0

2,48

7

Mobile Banking Internet Banking

2011 2019 2020 Q1

~ 8.4 mn

84.0%78.3%

TL Time Deposits GPLs

2020 Q12019

61.1%

37.1%FVTPL

FVOCI

FVMaAC

31.6%

99.9%

68.4%

Floating Fixed

(TL mn.) 2019 Q1 2019 2020 Q1 ∆ QoQ ∆ YoY

Total Securities 71,963 84,247 87,712 4.1% 21.9%

TL Securities 55,656 65,753 67,878 3.2% 22.0%

FX Securities 16,307 18,494 19,834 7.2% 21.6%

FX Securities (USD mn) 2,917 3,140 3,051 -2.8% 4.6%

14

Securities

Securities

FX TL

• CPI Linkers make up 50.3% of TL Securities as of 2020 Q1 versus48.9% by the end of 2019 YE.

Composition of Securities2020 Q1 * 2020 Q1

2019

CPI Linkers

CPI Linkers 19 Q4 20 Q1

Quarterly Yield 12.98% 13.45%

Quarterly Interest Income (TL mn) 962 1,047

Inflation 19 Q4 20 Q1

Expected-12 Months 10.07% 9.51%

Actual 11.84% 11.86%

(*) Shows floating and fixed rate notes.

61.6%

36.7%

Long Term FX Liabilities: billion USD*

2020 Q2 2020 Q3 2020 Q4 2021 Q1 2021 Q2-Q4 2022 2023 2024 >=2025

Subordinated Debt Securities Issued

Other Funds Borrowed Securitization

Syndication

Short Term FX Liabilities: billion USD*

Strong FX Liquidity vs. Wholesale Borrowings

(*) Excluding repo transactions

2.4

0.4

1.82.0

2.2

0.8

1.7

5.1 8.3

244.5% 230.8% 210.3%

299.6% 306.7%342.8% 361.4%

523.9%

2018 Q2 2018 Q3 2018 Q4 2019 Q1 2019 Q2 2019 Q3 2019 2020 Q1

FX Liquidity Coverage Ratio(quarterly average)

0.5

15

1.6

10.6% 10.1% 10.3%

60.4% 57.8% 58.2%

16.9% 18.0% 17.1%

12.1% 14.1% 14.4%

2019 Q1 2019 2020 Q1

Cash & Banks

Securities

Loans

Participations & Other Assets

88.7% 89.0% 88.8%

IEA / Total Assets

16

Asset Structure

Asset Composition

Assets(TL mn.) 2019 Q1 2019 2020 Q1 ∆ QoQ ∆ YoY

Cash & Banks 51,490 66,188 73,604 11.2% 42.9%

Securities (Net) 71,963 84,247 87,712 4.1% 21.9%

Loans 257,197 270,360 298,045 10.2% 15.9%

Participations (Net) 18,201 21,071 21,127 0.3% 16.1%

Fixed Assets (Net) 7,482 8,478 8,719 2.8% 16.5%

Other Assets 19,649 17,716 22,718 28.2% 15.6%

Total Assets 425,982 468,059 511,926 9.4% 20.2%

TL Assets 231,519 265,925 283,667 6.7% 22.5%

FX Assets 194,463 202,135 228,259 12.9% 17.4%

FX Assets (USD mn.) 34,788 34,318 35,117 2.3% 0.9%

Loans

17

Loan Portfolio

(1) Including overdraft accounts(2) SME definition includes companies with number of employees < 250 and turnover or total assets <= TL 125 mn.

(TL mn.) 2019 Q1 2019 2020 Q1 ∆ QoQ ∆ YoY

Total Loans 257,197 270,360 298,045 10.2% 15.9%

TL Loans 140,287 157,415 174,448 10.8% 24.4%

Retail Loans 55,773 63,784 69,549 9.0% 24.7%

Housing Loans 19,440 17,455 18,274 4.7% -6.0%

Auto Loans 704 532 534 0.3% -24.1%

GPLs(1) 22,664 31,000 36,475 17.7% 60.9%

Credit Card Loans 12,965 14,798 14,266 -3.6% 10.0%

Non-Retail Loans 84,514 93,631 104,899 12.0% 24.1%

SME Loans(2) 49,028 51,197 52,598 2.7% 7.3%

Commercial and Corporate Loans 35,486 42,434 52,301 23.3% 47.4%

FX Loans 116,910 112,945 123,597 9.4% 5.7%

SME Loans(2) 7,468 7,496 7,597 1.4% 1.7%

Commercial and Corporate Loans 109,442 105,449 116,000 10.0% 6.0%

FX Loans (USD mn.) 20,914 19,176 19,015 -0.8% -9.1%

SME Loans(2) 1,336 1,273 1,169 -8.2% -12.5%

Commercial and Corporate Loans 19,578 17,903 17,846 -0.3% -8.8%

56.3% 54.7% 56.5%

22.0% 21.7% 20.2%

5.0% 5.5% 4.8%

16.6% 18.1% 18.5%

2019 Q1 2019 2020 Q1

Consumer

Credit Cards

SME

Commercial& Corporate

93.6% 93.4% 93.9%

6.4% 6.6% 6.1%

2019 Q1 2019 2020 Q1

SME

Commercial& Corporate

25.3% 27.0% 30.0%

34.9% 32.5% 30.2%

39.8% 40.5% 39.9%

2019 Q1 2019 2020 Q1

Retail

SME

Commercial &Corporate

18

Loan Composition

(1) Including retail overdraft accounts(2) Shows retail credit card balances only(3) SME definition includes companies with number of employees < 250 and turnover or total assets <= TL 125 mn. (4) Including retail credit cards and overdraft accounts

Currency Mix

Loan Composition - FX LoansLoan Composition - TL Loans

Loan Composition - Total Loans

(3)

(2)

(3)

(3)(4)

(1)

54.5% 58.2% 58.5%

45.5% 41.8% 41.5%

2019 Q1 2019 2020 Q1

FX

TL

Liabilities Composition

Liabilities Structure

(TL mn.) 2019 Q1 2019 2020 Q1 ∆ QoQ ∆ YoYDeposits 253,760 295,922 308,028 4.1% 21.4%

REPOs & Money Market 4,567 1,188 13,152 1007.3% 188.0%

Funds Borrowed 45,973 40,251 43,920 9.1% -4.5%

Securities Issued 31,880 31,117 37,009 18.9% 16.1%

Other 39,389 40,708 51,285 26.0% 30.2%

Equity 50,413 58,873 58,531 -0.6% 16.1%

Total Liabilities & Equity 425,982 468,059 511,926 9.4% 20.2%

TL Liabilities 186,490 224,348 235,948 5.2% 26.5%

FX Liabilities 239,491 243,711 275,978 13.2% 15.2%

FX Liabilities (USD bn.) 42,843 41,377 42,458 2.6% -0.9%

9.2% 8.7% 10.0%11.8% 12.6% 11.4%

7.5% 6.6% 7.2%10.8% 8.6% 8.6%1.1% 0.3% 2.6%

59.6% 63.2% 60.2%

2019 Q1 2019 2020 Q1

Deposits

Repos & Money Market

Funds Borrowed

Securities Issued

Equity

Other

Liabilities

(*) Includes subordinated debt.

(*)

(*)

81.7% 81.6% 82.4%

IBL / Total Liabilities

19

22

.2%

22

.1%

22

.6%

23

.7%

26

.7%29

.9%

31

.3%

33

.1%

32

.6% 36

.3%

26

.6%

27

.3%

28

.2%

28

.4% 32

.1%

19 Q1 19 Q2 19 Q3 2019 20 Q1

TL FX Total

20

Deposit Base

Deposits

Demand Deposits / Total Deposits

(*) Excluding interbank deposits

(*)(*)

(TL mn.) 2019 Q1 2019 2020 Q1 ∆ QoQ ∆ YoY

Total Deposits 253,760 295,922 308,028 4.1% 21.4%

TL Deposits 102,095 131,290 125,846 -4.1% 23.3%

TL Saving Deposits 67,197 81,563 84,764 3.9% 26.1%

TL Commercial Deposits 24,902 39,980 34,629 -13.4% 39.1%

Other TL Deposits 9,995 9,748 6,453 -33.8% -35.4%

FX Deposits 151,665 164,632 182,182 10.7% 20.1%

FX Deposits (USD mn.) 27,132 27,951 28,028 0.3% 3.3%

Demand Deposits 67,426 84,040 98,962 17.8% 46.8%

21

Income Statement Highlights

(1)

(2) (2)(2)

NM: Not meaningful(1) Based on MIS data(2) Includes reversal of Stage I+II provisions.(2019 Q1: TL 758 mn. , 2019 Q4: TL 36 mn. , 2020 Q1: TL 156 mn.)

(TL mn.) 2019 Q4 2020 Q1 ∆ QoQ 2019 Q1 2020 Q1 ∆ YoY

Net Interest Income 5,689 5,756 1.2% 4,294 5,756 34.1%

(-) SWAP Cost 1,122 847 -24.6% 1,472 847 -42.5%

Net Interest Income Incl. Swap Cost 4,567 4,909 7.5% 2,822 4,909 74.0%

Net Fees & Commissions 1,574 1,446 -8.2% 1,246 1,446 16.1%

Net Trading Gains/Losses Excl. Swap Cost 351 -92 NM 495 -92 NM

Other Operating Income 389 810 108.5% 1,271 810 -36.2%

Total Operating Income 6,880 7,073 2.8% 5,833 7,073 21.3%

Provision Reversals for Administrative Fine 0 0 NM 83 0 NM

Total Operating Income - Adj. 6,880 7,073 2.8% 5,750 7,073 23.0%

HR Expenses 1,000 1,628 62.8% 1,057 1,628 54.0%

Non-HR Expenses 1,542 1,479 -4.1% 1,234 1,479 19.9%

Total Operating Expenses 2,541 3,106 22.2% 2,291 3,106 35.6%

(-) Provision for Pension Fund 619 0 NM 0 0 NM

(-) Pre-provision for Pension Fund -360 180 NM 150 180 20.0%

Total Operating Expenses - Adj. 2,282 2,926 28.2% 2,141 2,926 36.7%

Operating Profit 4,339 3,967 -8.6% 3,543 3,967 12.0%

Operating Profit - Adj. 4,598 4,147 -9.8% 3,609 4,147 14.9%

Stage 3 Expected Credit Losses 1,415 1,515 7.1% 1,885 1,515 -19.6%

Stage 1+2 Expected Credit Losses 675 960 42.4% 328 960 192.4%

Other Provision Charges 324 405 24.8% 257 405 57.7%

Total Provision Charges 2,414 2,880 19.3% 2,470 2,880 16.6%

(-) Free Provisions 300 100 -66.7% 130 100 -23.1%

Total Provision Charges - Adj. 2,114 2,780 31.5% 2,340 2,780 18.8%

Income from Participations 874 617 -29.4% 585 617 5.5%

Tax Provisions 489 247 -49.4% 199 247 24.1%

Net Income 2,310 1,456 -37.0% 1,458 1,456 -0.1%

22

Fees & Commissions Income

(TL thousand) 2019 Q4 2020 Q1 ∆ QoQ 2019 Q1 2020 Q1 ∆ YoY

Non-Cash Loans 270,313 248,582 -8.0% 262,543 248,582 -5.3%

Cash Loans 296,552 308,284 4.0% 113,977 308,284 170.5%

Mutual Fund Man. & Other Inv. Acc. Fees 124,898 166,355 33.2% 71,114 166,355 133.9%

Payment Systems 552,652 483,563 -12.5% 549,386 483,563 -12.0%

Other 329,807 238,871 -27.6% 248,635 238,871 -3.9%

Total Fees & Commissions Income (Net) 1,574,223 1,445,655 -8.2% 1,245,655 1,445,655 16.1%

Total Fees & Commissions Income (Gross) 1,901,607 1,763,536 -7.3% 1,527,637 1,763,536 15.4%

2019 2020 Q1 2019 2020 Q1

Total Assets 11.1 11.2 1st 1st

Total Loans 10.6 10.8 1st 1st

TL Loans 10.1 10.2 1st 1st

FX Loans 11.4 11.9 1st 1st

Consumer Loans(3) 10.9 11.3 2nd 2nd

Non-Retail Loans 10.4 10.7 1st 1st

Total Deposits 12.0 11.6 1st 1st

TL Deposits 10.7 9.7 1st 1st

FX Deposits 13.2 13.4 1st 1st

Demand Deposits(4) 15.1 15.1 1st 1st

Market Shares (%) (1) Rank (2)

23

Market Shares

(1) Market share calculations are based on weekly BRSA data excluding participation banks. Total assets market share is based on monthly BRSA data.(2) Ranking among private banks. (3) Including retail overdraft accounts(4) Excluding interbank deposits

Largest Private Bank…

24

Disclaimer

The information in this document has been obtained by Türkiye İş Bankası A.Ş. (“Isbank”) from sources believedto be reliable, however, Isbank cannot guarantee the accuracy, completeness, or correctness of suchinformation. This document has been issued for information purposes only. The financial reports andstatements announced by Isbank to the public and the relevant corporations are accepted to be the solematerial. Isbank does not accept any liability whatsoever for any direct, indirect or consequential loss arisingfrom any use of this document or its contents due to the misleading information in this document. Allestimations, opinion, all forward looking statements and projections expressed, implied, contained in thisdocument are the current beliefs or expectations of Isbank’s management as of the date of this document andare subject to significant risks, uncertainties and changes in circumstances. Actual results, performance orevents could differ materially from those expressed or implied in the estimations, opinions and forward-lookingstatements in this document. All estimations, opinions and forward-looking statements contained in thisdocument can be subject to change without notice. Isbank expressly disclaims any obligation or undertaking torelease publicly any updates or revisions to any estimations, opinions, forward-looking statements contained inthis document to reflect any change in Isbank’s expectations with regard thereto or any change in events,conditions or circumstances on which any such statement is based. This document can not be interpreted as anadvice to the investors or as an offer or solicitation for the purchase or sale of any financial instrument or theprovision of an offer to provide investment services and Isbank can not be held responsible for the results ofinvestment decisions made on account of this document. This document has been issued specially to the person,whom the document is concerned and may not be reproduced, distributed, published or shared with thirdparties for any purpose. All rights of Isbank are reserved.

25

Contact Information:

Türkiye İş Bankası A.Ş.Head OfficeInvestor Relations Division

Phone: + 90 212 316 16 02Fax: + 90 212 316 08 39E-mail: investorrelations@isbank.com.tr