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Integrated Management System Manual

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ISO 9001:2015 Edition 5ISO 14001:2015 Edition 3

ISO 22301:2012(E) Edition 1ISO 45001:2017 Edition 2

INTEGRATED MANAGEMENT SYSTEM “IMS”

Note: Only “read” access to all users. All Documents /Records of the IMS are protected against tampering and only

selected authorities at Quality Management Division havechange and save rights. The IMS Documents and Records

“header” protects the Documents and Records when printedto prevent outdated Documents and Records. All Documentsof the IMS will reflect as revision “00” due to Malesela Taihan

Electrical Cable (Pty) Ltd Integrated System approach. Onceapproved, implemented and maintained the applicable

Document Procedure will adhere to on any amendments orchanges.


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Contents

SECTION I

1. Understanding Malesela Taihan Electric Cable (Pty) Ltd. 2. Scopes3. Quality, ISO 45001 and Environmental Management Processes4. Risks5. Policies6. Organisational Chart and Grading7. Continuous Improvement and Malesela Taihan Electric Cable (Pty) Ltd

Scorecard

SECTION II

Malesela Taihan Electric Cable (Pty) Ltd Processes

SECTION III

Improvement

SECTION IV

Customer Satisfaction

SECTION V

Appendix A: List of Quality, ISO 45001 and Environmental Procedures

SECTION VI

Appendix B: SITE


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SECTION I

Context of Malesela Taihan Electric Cable (Pty) Ltd.

1. UNDERSTANDING MALESELA TAIHAN ELECTRIC CABLE (PTY) LTD.

1.1 Company Profile of Malesela Taihan Electric Cable (Pty) Ltd

Malesela Taihan Electric Cable (Pty) Ltd. Is a pioneer in the manufacture of non-ferrousproducts in South Africa as a Black Economic Empowered Company and through innovation andtechnical expertise, will remain the leading manufacturer in its field.

HISTORY

1911 Union Steel Corporation of South Africa / Unie Staal Korporasie van Suid-Afrika (USKO)was founded by Sammy Marks

1912 First steel was cast

1927 Non-ferrous manufacturing facility was established, producing Copper wire, conductorand strip products

1961 The first Aluminium conductor was produced

1970 USKO produced its first PVC cable

1980 XLPE cable was introduced and added to the product range

1998 USKO sold its manufacturing facilities to Malesela Investment No. 14 as a going concernand the company was renamed as Malesela Technologies (Pty) Ltd – a 100% blackowned company.

2000 The BEE Company, Malesela Taihan Electric Cable (Pty) Ltd, acquired 100% ofMalesela Technologies (Pty) Ltd as a going concern

2001 The Fibre Optic Cable Plant was officially inaugurated

2003 OPGW Plant was established

2008 The Copper Telecommunications Plant inaugurated – 19 February 2008

1.2 Core Business Process of Malesela Taihan Electric Cable (Pty) Ltd


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1.2.1 Aluminium Operations Division

•Aluminium and Aluminium Alloy wire and strip

•All Aluminium overhead conductors

•Aluminium Conductor Steel Reinforced overhead conductors

•Aluminium Alloy overhead conductors

•Aluminium Profiles

•OPGW

1.2.2 Power Cable Operations And Gp Wire Section

•Low voltage Solid Aluminium PVC cables

•Low voltage Copper PVC Cables

•Aerial Bundled Conductor (ABC)

•Medium and High voltage XLPE cables

•Bells, Splits and Control cable

1.2.3 Copper Operations Divisions

•Solid Copper Wire

•Contact Wire (Trolley wire)

•Rotor Bars

•Copper Conductor

•Copper Strip

•Bunched Copper Conductor

1.2.4 Optical Fiber Cable Divisions

•Heavy Duty Duct cable

•Corrugated Steel Taped Armored cable

•Short Span Aerial cable (Non-metallic self-supporting cable)

•Long Span Aerial cable (Non-metallic self-supporting cable)

•Medium Span Aerial cable (Non-metallic self-supporting cable)

•FTTh indoor and outdoor cable

1.2.5 Sub Processes

• Customer Related processes • Purchasing processes • Identification and Traceability processes • Preservation of Product processes

1.2.6 Management Processes

• Internal Communication process • Management Review process • Continual Improvement process• Audit process • Document Control process • Control of Records process


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• Responsibility and Authority process • Customer Satisfaction process • Objectives and Targets process • Customer Property • Monitoring of Product processes

1.2.7 Supporting Processes

• Competence, Awareness and Training • Planning of Product Realization process • Infrastructure process• Work Environment process • Control of Monitoring and Measuring Devices process • Human Resources process.

1.3 Design, Process and Project Development

The design and development of products are planned by Malesela Taihan Electric Cable (PTY)

Ltd. During the design and development planning, the following is determined:

a) The design and development stages,

b) The review, verification and validation that is appropriate to each design and development

stage,

c) The responsibilities and authorities for design and development.

Malesela Taihan Electric Cable (PTY) Ltd. manages the interfaces between different groupsinvolved in design and development to ensure effective communication and clear assignment ofresponsibility.

Planning outputs are updated, as appropriate, as the design and development progresses.

1.4 The Resultant Business Continuity Management System (“BCMS”)

These issues will be taken into account when establishing, implementing and maintainingMalesela Taihan Electric Cable (Pty) Ltd.’s BCMS.

Malesela Taihan Electric Cable (Pty) Ltd will identify and document the following:

a) Malesela Taihan Electric Cable (Pty) Ltd.’s activities, functions, services, products,partnerships, supply chains, relationships with interested parties, and the potential impactrelated to a disruptive incident;

b) links between the business continuity policy and Malesela Taihan Electric Cable (Pty) Ltd.’s

objectives and other policies, including its overall risk management strategy; and

c) Malesela Taihan Electric Cable (Pty) Ltd.’s risk appetite.

In establishing the context, Malesela Taihan Electric Cable (Pty) Ltd will:


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1) articulate its objectives, including those concerned with business continuity;

2) define the external and internal factors that create the uncertainty that gives rise to risk;

3) set risk criteria taking into account the risk appetite, and

4) define the purpose of the BCMS.

1.5 Understanding the needs and expectations of interested parties

1.5.1 General

When establishing its BCMS, Malesela Taihan Electric Cable (Pty) Ltd will determine:

a) the interested parties that are relevant to the BCMS, and

b) the requirements of these interested parties (i.e. their needs and expectations whetherstated, generally implied or obligatory).

1.5.2 Legal and regulatory requirements

Malesela Taihan Electric Cable (Pty) Ltd will establish, implement and maintain a procedure(s)to identify, have access to, and assess the applicable legal and regulatory requirements to whichMalesela Taihan Electric Cable (Pty) Ltd subscribes related to the continuity of its operations,products and services, as well as the interests of relevant interested parties.

Malesela Taihan Electric Cable (Pty) Ltd will ensure that these applicable legal, regulatory and

other requirements to which Malesela Taihan Electric Cable (Pty) Ltd subscribes are taken intoaccount in establishing, implementing and maintaining its BCMS.

Malesela Taihan Electric Cable (Pty) Ltd will document this information and keep it up-to-date. New or variations to legal, regulatory and other requirements will be communicated to affectedemployees and other interested parties.

1.6 Determining the scope of the Business Continuity Management System

1.6.1 General

Malesela Taihan Electric Cable (Pty) Ltd will determine the boundaries and applicability of the

BCMS to establish its scope. When determining this scope, Malesela Taihan Electric Cable

(Pty) Ltd will consider:

� the external and internal issues referred to in 1.1, and

� the requirements referred to in 1.2.

The scope will be available as documented information.

1.6.2 Scope of the BCMS


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Malesela Taihan Electric Cable (Pty) Ltd will:

a) establish the parts of Malesela Taihan Electric Cable (Pty) Ltd to be included in the BCMS;

b) establish BCMS requirements, considering Malesela Taihan Electric Cable (Pty) Ltd.’smission, goals, internal and external obligations (including those related to interested parties,and legal and regulatory responsibilities;

c) identify products and services and all related activities within the scope of the BCMS;

d) take into account interested parties’ needs and interests, such as customers, investors,shareholders, the supply chain, public and/or community input and needs, expectations andinterests (as appropriate), and

e) define the scope of the BCMS in terms of and appropriate to the size, nature and complexity

of Malesela Taihan Electric Cable (Pty) Ltd.

When defining the scope, Malesela Taihan Electric Cable (Pty) Ltd will document and explain

exclusions; any such exclusions will not affect Malesela Taihan Electric Cable (Pty) Ltd.’sability and responsibility to provide continuity of business and operations that meet the BCMSrequirements, as determined by business impact analysis or risk assessment and applicablelegal or regulatory requirements.

1.7 Business Continuity Management System

Malesela Taihan Electric Cable (Pty) Ltd will establish, implement, maintain and continuallyimprove a BCMS, including the processes needed and their interactions, in accordance with therequirement of this International Standard.

1.8 Understanding the needs and expectations of interested parties

Malesela Taihan Electric Cable (Pty) Ltd determines:

a) the interested parties that are relevant to the QMS, EMS and ISO 45001 managementsystems;

b) the relevant needs and expectations (i.e. requirements) of these interested parties; and

c) which of these needs and expectations become compliance obligations.

<ZIZO> contains a file with the interactions which each department has with interested parties.

Relationship Examples of interested parties Examples of needs and expectations

Byresponsibility

Investors Expect to manage its risks and opportunities that can affect an investment

By influence Non-governmental organisations (NGO's) Need co-operation to achieve the NGO's environmental


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goals

By proximity Neighbours, the community Expect socially acceptable performance, honesty andintegrity

By dependency Employees Expect to work in a safe and healthy environment

Byrepresentation

Industry membership organisation Need collaboration on environmental issues

By authority Regulatory or statutory agencies Expect demonstration of legal compliance

2. SCOPES

SCOPE: ISO 9001:2015

The design, development and manufacturing of power and telecommunication cables.

Exclusion:

ISO 9001:2015: Clause 8.5.1(f)

Validation: The organization undertakes neither the validation, or periodic revalidation of the ability toachieve planned results of the processes for production and service provision, where the resultingoutput cannot be verified by subsequent monitoring or measurement.

SCOPE: ISO 14001:2015(E)

All activities, products, services and facilities that the organization controls or influences, that have orcan have a significant impact on the environment, related to:The design, development, manufacturing and supply of copper products, power cables, aluminiumproducts and optical fibre cable products.

Exclusions:

ISO 14001:2015(E): None

3. QUALITY, ISO 45001 and ENVIRONMENTAL PROCESSES

Process Flows and Process Management is the vehicle Malesela Taihan Electric Cable (Pty) Ltd. haschosen to constantly enable;

• understanding and consistency in meeting requirements;

• the consideration of processes in terms of added value;

• the achievement of effective process performance; and

• improvement of processes based on evaluation of data and information.


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4. RISKS

ISO 9001:2015 QUALITY RISK

At Malesela Taihan Electric Cable (Pty) Ltd. risk (uncertain outcomes) is very much part of everydaybusiness. As a result, there is a culture of actively identifying and managing risk (both negative andpositive), in order to ensure that the consideration of risk becomes part of all employees daily routine(anything highlighted in yellow alerts the reader to the presence of risk). Business processes aredescribed by using Process Flowcharts, narratives, user manuals, job descriptions, ISO objectives andKPI’s (Key Performance Indicators) for managers. Yellow will be pervasive among these processes. Summary business processes have a column for Risk/Opportunity which ensures continualimprovement.

Malesela Taihan Electric Cable (Pty) Ltd. Risk Benchmarks (Negative less Positive = Net Risk)

Malesela Taihan Electric Cable (Pty) Ltd., risk is allocated to Operations, Sales, HR, Procurement,,Commercial and Technical. Processes have been specifically designed to mitigate, identify and manage risk. To

operate optimally, Malesela Taihan Electric Cable (Pty) Ltd. believes that risk should be embraced positively.

Malesela Taihan Electric Cable (Pty) Ltd. benchmarks Risk and Opportunity in a SWOT analysis

STRENGTH

Calculated Metrics

WEAKNESSES

Management involvement

OPPORTUNITY

Minuted Continuous Improvement

THREAT

Risk is < Opportunity


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Regular Meetings

Regular Operational / Corrective Action / Continuous Improvement / Aspects and Impacts / ProcurementRisk / Customer Complaints.

At these meetings, risk based thinking is applied to:

• Compute risk metrics;

• Give brief reasons for the reported risk;

• Rank risk;

• Actions, projects, corrective actions to be undertaken;

• Risks that cannot be avoided; and

• Improvements projected for next meeting.

ISO 45001:2017 – RISK

In addition to the ISO 9001:2005 Risk Processes, Malesela Taihan Electric Cable (Pty) Ltd. measures risksby likelihood and consequence (MSP 6.1).


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ISO 14001:2015 – ENVIRONMENTAL RISK

At Malesela Taihan Electric Cable (Pty) Ltd., a cyclical framework for Environmental Risk Managementis provided to offer structure in what would be a complex array of considerations for the decision-maker.The framework also offers a mechanism through which the process of Environmental Risk Assessmentand Management can be explained.

Risk questions are selected per department.

Defined risks are entered into the Aspects and Impacts Register.

• risk questions are selected per department;

• risks are entered into the Aspects and Impacts Register;

• formulated scoring is completed;

• resources are provided in EMP (Environmental Management Programme);

• harm to the environment is correlated in the Legal Register;

• Legal compliance audit and an independent system audit are completed every two years.


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5. POLICIES

Malesela Taihan Electric Cable (Pty) Ltd.’s policies and objectives are displayed openly as a sign ofpride and commitment and as a clear reminder of focus and direction.


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ISO 45001 POLICY


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ENVIRONMENTAL POLICY


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RISK POLICY


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Figure One: Company Organogram


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Note: Specific organograms are available from the Human Resource / Payroll department.

SECTION II

Malesela Taihan Electric Cable (Pty) Ltd Processes

Figure Two: Interaction of Malesela Taihan Electric Cable (Pty) Ltd. processes derived from individualdepartment processes


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Figure Three: IMS Processes


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Figure Four: ISO Processes


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SECTION III

Improvement

Figure Five: NCR


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SECTION IV

Customer Satisfaction

Figure Six: Customer Satisfaction


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SECTION V

Appendix A:

List of Quality, ISO 45001 and Environmental Procedures

4.2 Sales and the needs of interested parties

4.3 The scope of QMS / ISO 45001 / EMS

5.1 Company Scorecard / Leadership and Commitment

6.1 Risk

7.1 Competence / Awareness / Communication

7.2 <ZIZO>

8.1/8.1

Operational Planning / Pollution Prevention and Waste Minimisation (LeanManufacturing)

8.2 ISO 45001 Management

8.3/8.3

ISO 45001 and BCMS Operational Control

8.4 Emergency Preparedness and Response

8.5 Product and Service Delivery

8.6 Design / Process and Project

8.7 Supply Chain Management / Procurement

9.1 Performance Management

9.2 Internal Process Audits

9.3 Management Review

10.1 Improvement / NCR

10.2 ISO 45001 Investigation

10.3 Hazard Identification, Risk Assessment and Determining Controls

10.4 Results and Continual Improvement


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SECTION VI

Appendix B:

Site

MALESELA TAIHAN ELECTRIC CABLE (PTY) LTD

1 STEEL ROAD

PEACEHAVEN

VEREENIGING

1939

Website: www.m-tec.co.za

Ph: (016) 450 8200

LATITUDE (S) - 26°39’32”

LONGITUDE (E) - 27°56’51”