Timeline of the information technology and business collaboration

How has IT changed the business?9/20/111

Josef Bayerjoe@bayer.huwww.bayer.huLinkedin url: http://hu.linkedin.com/in/josefbayer

Leading and organizing facultyIT timeline and business collaboration1IntroductionQualysoft is a custom software development house for the financial sector and other multinational companies. I am head of R&D department being in charge for products like: Nebula Collaboration Tool, Infinica Docflow, Infinica Content Cruiser and Impulse Driver Kit.

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IT timeline and business collaboration2SummaryEvolution of the ITSeparated IT departments mainframes & minisPersonal computers (standalone)Networked Enterprise PC at every deskCloud computing and PIM in every device (social networking era)

Factors:- Business is created during conversation among business participants. IT has changed how we communicate.- Information technology made possible a more direct control of the business and a flat and dynamic structure.- The latest revolution is the relation-broker or business-networking portals which influences the life of those workers who make their living by trading with their contacts.3IT timeline and business collaboration3Timeline of the IT

IT timeline and business collaboration4

Do the mathENIAC1946Mauchly and Eckert

stats:3,000 cubic feet30 tons18,000 vacuum tubes70,000 resistors170 kilowatt power req.~1 kilobit memory

approximate processing power of todays singing birthday card

but not a stored-program deviceGreat description here: www.computinghistorymuseum.org/teaching/lectures/pptlectures/7b-eniac.pptIT timeline and business collaboration

Punch card and census

punch card,80 columns, to hold 80 characters or numbers

paper tape, also encoding characters with holes. For fun, go make images of punch cards that say anything you want: http://www.facade.com/legacy/punchcard

IT timeline and business collaborationMinicomputers

DEC PDP-8

TI 980

1960s

The internal architecture of the machine is exposed in the controls. You can see that the PDP-8 is an octal computer, with its switches in three-bit configurations (it takes three bits to count from 0 to 7, for a total of 8 numbers. Base 8. Octal. Get it?). The TI 980 is a hexadecimal machine, with switches in groups of four. Using the switches, you program the machine one word at a time (a word being, say, two hexadecimal bytes for the TI). IT timeline and business collaborationBatch processing - Mainframe

What you used to dopunch a deck of cards; take the cards to a little window, hand them to the operator; she puts them in line with everyone elses jobs; when its your turn she puts your cards in the hopper and pushes RUN; your program works or it doesnt; an hour or twelve later, you pick up your cards and (hopefully) printout at the same little window.

What you do nowdouble-click an icon, see what happens immediately. IT timeline and business collaborationPreparing punch cardsbusiness calculations andlinear programming

An important by-product: confetti. All the chaff from all those cards was just great to throw around the dorm. IT timeline and business collaborationOnline processing and graphicmostly for defense purposes

SpacewarSteve Russel1962

Wanna try it? lcs.www.media.mit.edu/groups/el/projects/spacewar/

IT timeline and business collaborationOperator console

IBM System 3601960s IT timeline and business collaborationRemote terminals attached to the S/360 Data processing

IBM 32701970s

80 columns x 24 linesa.k.a., 80 cards

Bill Gates was the youngest terminalProgrammer.Dont laugh. These are very hip boys.

IT timeline and business collaborationUser friendliness

User Friendly was a huge buzz phrase for years. Early on, it meant things like providing clear help and easy to remember command names. A great and still relevant book from the time: Paul Heckels Elements of Friendly Software Design. Still available from Amazon. IT timeline and business collaborationBeyond the keyboard Xerox Alto 73mouseDoug Englebart1964A landmark event in the history of interaction design: Doug Englebarts 1968 demo at SRI. He demonstrated most of the ideas we associate with modern desk-top computing: the mouse hypertext, objects in the interface, dynamic file linking, and even two people at different locations communicating over network audio and video. This work was done from a human-centered point of view, and the demo is required viewing. Watch it, remember its 40 years ago, and think about how progress is made in this field. Wanna see the demo? sloan.stanford.edu/mousesite/1968Demo.html

IT timeline and business collaborationHome and SMB apps

visicalcDan Bricklin1979

Finally people had a reason to buy a home computer (specifically, an Apple II): so they could use VisiCalc, the first spreadsheet.

THE place to learn about Visicalc: www.bricklin.com/visicalc.htmDownload a working version!IT timeline and business collaborationSurviving app ideas

As Dan Bricklin points out, VisiCalcs design has lived long:

It was interactive in a WYSIWYG way:Point to change a valueInstant automatic recalculation based on formulas stored in the cells referencing other cellsScroll left/right/up/downThe input, definition, formatting and output were all merged into a natural, program-by-example interfaceLabels and formulas distinguished by first character typedMinimal-keystroke formula entry. The goal here was to make it worth using the first time you needed an answer in a way that would let you benefit the next time by just changing a few values and recalculating. If the input style did not let you "teach" the computer by doing the calculation, people may not have used it.A1, B1, SUM(A1..A7)Realtime scrollingNumeric and text formattingStatus and formula lineswww.bricklin.com/visicalc.htm/firstspreadsheetquestion.htmIT timeline and business collaborationWord processor and office apps

wordstarSeymour Rubenstein & John Barnaby1979WordStar had a very complicated interface, but once you invested the time to learn it, it was very powerful. Now there was another reason to buy a home computer: to create, format, store, and edit text documents.Find WordStar history here: http://www.wordstar.org/wordstar/history/history.htmIT timeline and business collaborationthe future could usually be seen before it arrivedXerox STAR, 1981Microsoft Windows 1.01, 1985

Xerox Alto, 1972IT timeline and business collaboration

Microcomputers 78-84

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IT timeline and business collaboration

All 39 pages of advertising that Apple bought in a 1984 issue of newsweek are available here: http://www.aci.com.pl/mwichary/computerhistory/ads/macnewsweek

IT timeline and business collaboration

PCs 86-94

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IT timeline and business collaborationNew end devices 2000-9/20/1122

IT timeline and business collaborationMarket segments of the software industry

IT timeline and business collaboration23Software segmentsERP and BPMCRM and SupportStatistical and analyticsInformation management, enterprise portal, ECM and IRDB, BI, DatawarehouseDMS and KM (knowledge management)Media portals and public networkingRetail shops, logistic, supply chain and B2B marketplaceseGovernmenteHealthControl and embedded systemsGIS and GeoSpatial appsSecurity- safety appsSystem and service managementOffice appsGames and entertainmentCAD and other engineeringCommunication software, VOIP, messagingDTP and media editingManagement, collaboration and PIMScience and AIApplication development

IT timeline and business collaborationLAN, Internet, Cloud

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IT timeline and business collaborationBusiness Collaboration

IT timeline and business collaboration26Vision: Knowledge Worker 2.0

In the past: We expected precise information processing according to rules from employees, we expect now autonom participation in the processOnly aim to work in companies instead of group of freelancers: optimise the cost of communication and info transaction between people.IT timeline and business collaborationVision: Enterprise 2.0

Expected Business Benefits of a new intranet Boost communication between team members, help to build teams Empower data producer (employees) to became prosumer (info producer+consumer) Make decision-making and information-handling traceable Lower the info-research efforts Make the informal communication of the organization transparent Lower the self administration efforts of the organization Prevent format and media break as incompatible interfacing Offer open APIs for enterprise application integration Decrease email traffic

http://youtu.be/1qzzYrCTKuk

IT timeline and business collaboration28 Abusing email -typical communication patterns

Is there anything beyond calculations you do not use email? Sending files - simulating document management Simulating manual workflow by forwarding to cc-s Simulating Instant messaging by dozens of quick replies Simulating presence check - are you there? Asking for phone number and other contact data, using as business card with the signature Sending automatic alerts instead of RSS messages Simulating discussion board by dozens of quick replies with cc-s Sharing information within a group (mail list addresses) Making and communicating decisions Voting about topics Task management - without tracking opportunities Publishing corporate news Require and allocate resources (not only rooms, but e.g. free PR presents for customers, etc.) Announcing vacation and sick leave for time booking Simulating approval workflow Asking for form data in free text email (e.g. for contract) instead of a simple formIT timeline and business collaboration29E1.0 E2.0 comparisonIDEnterprise 1.0Enterprise 2.01HierarchicNetworked2UnidirectionBidirectional3Organisational unitsSocial Networks4Function orientedProcess oriented5Command & deliverParticipation6ControlTrust and autonomy7Own knowledgeShare knowledge8Company Generated contentUser generated content9ContentCollaboration10Read-onlyRead/Write/Execute11Monolithic systemsSmall peices loosly joined12DesktopWeb13CMS, Email, DocumentsWeblogs, Wikis, Docshare14Default: no-accessDefault:accessIT timeline and business collaborationE2 Intranet tools - decision tracking How many mail exchange do you need to make a decision of training budget? Not only editors, admins but even team leaders and members can create their own decision poller Send invitation to the decision making poller to the responsible persons People can vote and change their mind till closing the issue; you can see the opinion of others You can discuss the issue on the chat board of the poll. There is history of the discussion and changing opinions. You can attach background documents to the decision poller. Finally: there is a documented decision with all background information collected to one place instead of storing it in distributed emails.

IT timeline and business collaborationQSI E2 Team rooms

Team group members of several departments Information is organised by teams and not tools or organisation units Easy to create, copy, remove, change, archive groups, invite members Viewscopes, access rights and information hiding is customisable by patters, default is open Team related documents are stored in this room (mapped automaticall into the team folder of the document management tool) Votings are free to place Tag cloud helps to searchIT timeline and business collaboration

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IT timeline and business collaborationProfessional Networking Portals

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9/20/1135IT timeline and business collaborationSummary

Evolution:Separated IT departments mainframes & minisPersonal computers (standalone)Networked Enterprise PC at every deskCloud computing and PIM in every device (networking era)

Questions?

IT timeline and business collaboration36Reserve slidesIT timeline and business collaborationMarkets are conversationsAz zlet trsalgsbl llSzemlyek trsalognak, nem clszegmensekA kls diskurzus lehengerli a cges kommunikcitNem lehet ignorlni s be kell kapcsoldniA piaci dntsek peer2peer kommunikciban trtnnek, ebbe kell a vllalatoknak bekapcsoldniA linkek lebontjk a hierarchitA vllalatok informcis folyamatait (s szervezeti felptst) igaztani kell a kls diskurzusban val aktv rszvtelhezA diskurzus szntere lett a piac, a tbbi csak a raktrA Web 2.0-es interakci nem zrhat ki a vllalat bels kommunikcijbl (Enterprise 2.0)Mennyit kltnk a Web2.0 blokkolsra?

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IT timeline and business collaborationEz a legfontosabb tzisem, hogy mirt megkerlhetetlen minden vllalat szmra a Web 2.0.Piacokon - Markets are conversations: trtnelmileg a piacokon az emberek megtekintettk, kitrgyaltk a termkeket, rakat, minsget s minderrl vt is cserltek. Az Internet jval nagyobb piacrl knl jval globlisabb trsalgsi lehetsget. A trsalgs nem csak szbeli, de rtkelssel s viselkedssel is kifejezhet.Kihallatszik - Korbban ezek a trsalgsok sokkal kevsb ltszottak/ haltszottak ki s elszlltak a levegben. (Ha mr tl voltunk rajta, akkor megsztuk.)1 kattintsra - Hyperlink vs. hierarchy Az internetet tszv hivatkozsi rendszerek s az egy kattintsnyi tvolsg lebontja a hagyomnyos ersorrendeket s hierarchikat.

38Rszvteli karakterek

9/20/1139Target the opinion leaderLet them do the restAdvertise the high end mobile

Customer care should identify opinion leaders:http://www.youtube.com/watch?v=-QDkR-Z-69Y

IT timeline and business collaborationTartalom ltrehozk, msok tartalmnak vagy kapcsolatainak gyjti, vlemnyezk, csatlakozk, nzk, inaktvak.Klns figyelmet kell szentelni a reklamlkra s a telefonon/emailen tudakozkra, mert k a vlemnyformlk.Hogyan pthetnk community-t a vllalkozs kr? Szakmai klubbokkal pldul.

Az ember hasznos tevkenysgnek 35 szzalka monetizlhat, br az arny folyamatosan nvekszik. A frfiak munkavllalsnak rtkt pnzben kifejezzk. Ha elromlik az autnk s segt valaki az ton, azt nem fejezzk ki pnzben, ha az assistance szolglatot hvjuk ki, az benne lesz a GDP-ben. A csaldon belli gyermek nevelsi tevkenysget nem szoktuk pnzbe tszmolni, de ha babysittert kell hvni, akkor kifejezsre kerl. Az nkntes s hobbi tevkenysgek fontosabbak lehetnek a vllalatodnak mint a fizetett munka.39

Web2.0 for the Qualysoft Josef Bayer 4 may 2007Buzzword: SNS 2ndLife virtual space

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Web2.0 for the Qualysoft Josef Bayer 4 may 2007Buzzword: SNS Jubble print bridge

IT timeline and business collaboration41Online Social IdentityWeb1 ->Web2 (SNS)Content was king of Web1User is king of Web2

Web1 Nobody knows, that you are a dog. And thats marvellous!

Web2 Now everybody knows, that you are a dog.

And you are proud of it! (joy of self expression) SNS Social Networking Sites (need of belonging)

IT timeline and business collaborationPrivacy a j freemail rendszer az volt, amelyik titokban tudta tartani a tagokat. Erre a tagok nknt osztjk meg magukat ms szjtokon!.

Szimbizis az SNS-elNkPrivate CRMMobile .- Tredk idk hasznostsaSNS keressnk msok agyban tudja-e valakiScifiben lnk, csak nem vesszk szreKzssgi szjtok informcis bzisknt is mkdhetnek Tudja-e valaki...? http://kereses.blog.hu/2010/08/24/a_twitter_mint_kereso http://index.hu/tech/net/2011/01/18/ketmilliard_netezo_250_millio_weboldal/ zsia: 800M, Eurpa: 500M, -Am.: 200M, Afrika 100MRszvnyr becsls, ki tudja eltallni?

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