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IT Toolkit and BPM @ DB Netz AG Software AG Capital Market Day 2013
DB Netz AG
Dipl.-Ing. Holger Ewald
Chief Information Officer (CIO)
Darmstadt, 26th February 2013
IT Toolkit and BPM @ DB Netz AG | 26th February 2013 2
DB (Deutsche Bahn) is one of the leading European
mobility and logistics companies
Passenger transportation:
mobility for people –
nationally and in Europe
Cargo:
intelligent logistics via
rail, road, sea and air
Leading market position DB
# 1 in rail cargo in Europe
# 1 in land transportation in
Europe
# 1 largest rail network in Europe
# 2 in rail passenger
transportation in Europe
# 2 in public transportation in
Europe Infrastructure: efficient and
sustainable railway
infrastructure in Germany
Picture sources: Deutsche Bahn AG
IT Toolkit and BPM @ DB Netz AG | 26th February 2013 3
DB Netz AG is planning and operating the infrastructure
for rail traffic in the heart of Europe
Train scheduling Railway operations
Maintenance
Business
■ 33,721 km railway track network
■ 32,000 trains each day
■ 1.9 billion passengers per year
■ 2.7 million train kilometers per day
■ Approx. 370 RU (railway undertakings)
customers
IT
■ Powerful scheduling system generates
approx. 1 million slots per year
■ Disposition kernel with real-time
capability handles more than 10,000
train messages per minute
■ One of the largest SAP installations in
Europe manages approx. 10 million
infrastructure elements
Core business and IT functions of
DB Netz AG (DB Netze Fahrweg)
Intermodal transport
Picture sources: Deutsche Bahn AG
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The foundation for DB Netz AG’s core business
is the physical infrastructure
Radio mast
Catenary
Track switch
Bridge
Rail track
“Physical Infrastructure”
Control center
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DB Netz AG has to meet challenging business trends
Business challenges
Traffic growth
Ad-hoc cargo traffic
Regulation and Europe
Innovation
Network usage 2004 Network usage 2015
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Business-
Logic
Data-
Logic
Track maintenance
Business-
Logic
Data-
Logic
Infrastructure & support
Business-
Logic
Data-
Logic
Time table scheduling
Business-
Logic
Data-
Logic
Train traffic dispatching
“Shadow IT”
Legacy IT
systems
Organisation-
specific
implementation
Current IT landscape not capable to meet business challenges
Overall complexity
and interdependencies
of IT landscape
are too high
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IT landscape of DB Netz AG needs improved structure to support
seamless business processes
Organisation-
specific
implementation
Business-
Logic
Business-
Logic
Business-
Logic
Business-
Logic
Infrastructure data
Time table scheduling
Train traffic dispatching
Track maintenance
Business-
Logic
Customer interaction &
sales
IT Toolkit Re-usable services
Platforms
Data / object model
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Seamless IT support for business processes requires a complete
digital representation of the physical infrastructure
“Physical Infrastructure”
Radio mast
Catenary
Track switch
Bridge
Rail track
Control center
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Seamless IT support for business processes requires a complete
digital representation of the physical infrastructure
„Physische Infrastruktur“
Core business
DB Netz AG
IT platforms / building blocks DB Netz AG
Customer-
oriented IT
solutions
IT resources Quick, agile and cost-efficient implementation
“New World”
Consistent, integrated data services
Meaningful analytical services
Composable process services
Combination of IT building blocks
“IT Toolkit“ DB Netz AG
“Digital Infrastructure“
Diagnostics, measurement, manual data entry
IT Toolkit and BPM @ DB Netz AG | 26th February 2013
“Physical Infrastructure“
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Building
blocks
IT Toolkit
DB Netz AG will create future applications using IT
building blocks from the IT Toolkit
Front-ends
Platforms
Processes
Services
+
+
+
“New world”
Small, user-
specific solutions
Fast and agile
implementation
Simplicity and
mobile usage
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The IT Toolkit establishes a set of new platforms for DB Netz
AG
Set-up ESB, BPM and MDM
platforms
Extended the SAP R/3 platform
Established SAP BI as central
data warehouse
Set-up central GIS for geo
information
Extended the existing
CRM system
Introduced Sharepoint as
collaboration portal
Plattformen
DB Netz
Business
Process
Management
(BPM) Enterprise
Service
Bus (ESB)
Geo
Informations
Systems (GIS)
Enterprise
Resource
Planning (ERP)
Collaboration
Portal
Master Data
Management
(MDM)
Data Warehouse
(DWH) Customer
Relationship
Management
(CRM)
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Plattformen
DB Netz
Business
Process
Management
(BPM) Enterprise
Service
Bus (ESB)
Geo
Informations
Systems (GIS)
Enterprise
Resource
Planning (ERP)
Collaboration
Portal
Master Data
Management
(MDM)
Data Warehouse
(DWH) Customer
Relationship
Management
(CRM)
The BPM platform is one of the core components
of DB Netz AG’s IT Toolkit
webMethods
Flexibility
Why did we choose a BPM platform?
Efficient implementation
Agile process implementation breaks
up monolithic applications
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Together with Software AG the BPM platform was made
available for projects within a very short timeframe
Platform
available
Pilot project
CAPRI
finished
Decision for
webMethods
Execution of
first platform
project
Q2/2012 Q3/2012 12/2012
Platform available within a few months
Parallel execution of pilot project
webMethods
Development
environment
Production
environment
Plattformen
DB Netz
Business
Process
Management
(BPM) Enterprise
Service
Bus (ESB)
Geo
Informations
Systems (GIS)
Enterprise
Resource
Planning (ERP)
Collaboration
Portal
Master Data
Management
(MDM)
Data Warehouse
(DWH) Customer
Relationship
Management
(CRM)
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Expectations regarding IT
BPM pilot project „CAPRI“: Need for fast and agile solution in
the context of telecommunications services
Flexible feature
prioritization
Agile
implementation
Adaptable solution
Order management Billing Documentation
Set up organization and
IT-supported processes
Usage-based billing Documentation of
infrastructure inventory
Unstable requirements
Strict time and budget
restrictions
Incremental delivery of core
business functions
Process-centric approach for
cost reduction
Project context
Project scope
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CAPRI was the first project using the new Digital Infrastructure
paradigm
Expectations regarding “New World”
Iterative approach
Regular feedback
BPM platform-based workflows
Modular, adaptable
architecture
Process-oriented specification
and implementation
DB Netz AG’s IT Toolkit combined with a collaborative,
flexible implementation approach was a key success factor for CAPRI
Flexible feature
prioritization
Agile
implementation
Expectations regarding IT
Adaptable IT
solution
IT Toolkit and BPM @ DB Netz AG | 26th February 2013 16
Pilot project CAPRI was realized together with Software AG
and resulted in a tremendous success
Agile,
iterative approach
Cooperation and
partnership between
business an IT
Process-driven
development
Platform-based
implementation
Scenario „New World“
Flexibility in building IT
support for
business
-25% „New
World“
“Old
World“
„New
World“
-40%
„Old
World“
Development cost
Project duration
Model to
execute
-x %
-y %
IT Toolkit and BPM @ DB Netz AG | 26th February 2013 17
Successful partnership between DB Netz AG and Software AG
helped starting the necessary paradigm shift
Introduction of IT toolkit
results in paradigm shift
webMethods as core
component
Changing the entire software
development process
Support in the change
process
Delivering the BPM value
proposition
Maintaining the innovation
momentum
IT Toolkit and BPM @ DB Netz AG | 26th February 2013 18
Questions?
Holger Ewald
CIO DB Netz AG
Deutsche Bahn Netz AG
Holger Ewald
CIO Deutsche Bahn Netz AG
Leiter Informationssysteme
Weilburger Straße 22
60326 Frankfurt am Main
Germany
Tel. +49 (0)69 265-47000
E-Mail: [email protected]
www.deutschebahn.com/fahrweg