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IT Toolkit and BPM @ DB Netz AG Software AG Capital Market Day 2013 DB Netz AG Dipl.-Ing. Holger Ewald Chief Information Officer (CIO) Darmstadt, 26th February 2013

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Page 1: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG Software AG Capital Market Day 2013

DB Netz AG

Dipl.-Ing. Holger Ewald

Chief Information Officer (CIO)

Darmstadt, 26th February 2013

Page 2: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 2

DB (Deutsche Bahn) is one of the leading European

mobility and logistics companies

Passenger transportation:

mobility for people –

nationally and in Europe

Cargo:

intelligent logistics via

rail, road, sea and air

Leading market position DB

# 1 in rail cargo in Europe

# 1 in land transportation in

Europe

# 1 largest rail network in Europe

# 2 in rail passenger

transportation in Europe

# 2 in public transportation in

Europe Infrastructure: efficient and

sustainable railway

infrastructure in Germany

Picture sources: Deutsche Bahn AG

Page 3: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 3

DB Netz AG is planning and operating the infrastructure

for rail traffic in the heart of Europe

Train scheduling Railway operations

Maintenance

Business

■ 33,721 km railway track network

■ 32,000 trains each day

■ 1.9 billion passengers per year

■ 2.7 million train kilometers per day

■ Approx. 370 RU (railway undertakings)

customers

IT

■ Powerful scheduling system generates

approx. 1 million slots per year

■ Disposition kernel with real-time

capability handles more than 10,000

train messages per minute

■ One of the largest SAP installations in

Europe manages approx. 10 million

infrastructure elements

Core business and IT functions of

DB Netz AG (DB Netze Fahrweg)

Intermodal transport

Picture sources: Deutsche Bahn AG

Page 4: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 4

The foundation for DB Netz AG’s core business

is the physical infrastructure

Radio mast

Catenary

Track switch

Bridge

Rail track

“Physical Infrastructure”

Control center

Page 5: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 5

DB Netz AG has to meet challenging business trends

Business challenges

Traffic growth

Ad-hoc cargo traffic

Regulation and Europe

Innovation

Network usage 2004 Network usage 2015

Page 6: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 6

Business-

Logic

Data-

Logic

Track maintenance

Business-

Logic

Data-

Logic

Infrastructure & support

Business-

Logic

Data-

Logic

Time table scheduling

Business-

Logic

Data-

Logic

Train traffic dispatching

“Shadow IT”

Legacy IT

systems

Organisation-

specific

implementation

Current IT landscape not capable to meet business challenges

Overall complexity

and interdependencies

of IT landscape

are too high

Page 7: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 7

IT landscape of DB Netz AG needs improved structure to support

seamless business processes

Organisation-

specific

implementation

Business-

Logic

Business-

Logic

Business-

Logic

Business-

Logic

Infrastructure data

Time table scheduling

Train traffic dispatching

Track maintenance

Business-

Logic

Customer interaction &

sales

IT Toolkit Re-usable services

Platforms

Data / object model

Page 8: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 8

Seamless IT support for business processes requires a complete

digital representation of the physical infrastructure

“Physical Infrastructure”

Radio mast

Catenary

Track switch

Bridge

Rail track

Control center

Page 9: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 9

Seamless IT support for business processes requires a complete

digital representation of the physical infrastructure

„Physische Infrastruktur“

Core business

DB Netz AG

IT platforms / building blocks DB Netz AG

Customer-

oriented IT

solutions

IT resources Quick, agile and cost-efficient implementation

“New World”

Consistent, integrated data services

Meaningful analytical services

Composable process services

Combination of IT building blocks

“IT Toolkit“ DB Netz AG

“Digital Infrastructure“

Diagnostics, measurement, manual data entry

IT Toolkit and BPM @ DB Netz AG | 26th February 2013

“Physical Infrastructure“

Page 10: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 10

Building

blocks

IT Toolkit

DB Netz AG will create future applications using IT

building blocks from the IT Toolkit

Front-ends

Platforms

Processes

Services

+

+

+

“New world”

Small, user-

specific solutions

Fast and agile

implementation

Simplicity and

mobile usage

Page 11: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 11

The IT Toolkit establishes a set of new platforms for DB Netz

AG

Set-up ESB, BPM and MDM

platforms

Extended the SAP R/3 platform

Established SAP BI as central

data warehouse

Set-up central GIS for geo

information

Extended the existing

CRM system

Introduced Sharepoint as

collaboration portal

Plattformen

DB Netz

Business

Process

Management

(BPM) Enterprise

Service

Bus (ESB)

Geo

Informations

Systems (GIS)

Enterprise

Resource

Planning (ERP)

Collaboration

Portal

Master Data

Management

(MDM)

Data Warehouse

(DWH) Customer

Relationship

Management

(CRM)

Page 12: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 12

Plattformen

DB Netz

Business

Process

Management

(BPM) Enterprise

Service

Bus (ESB)

Geo

Informations

Systems (GIS)

Enterprise

Resource

Planning (ERP)

Collaboration

Portal

Master Data

Management

(MDM)

Data Warehouse

(DWH) Customer

Relationship

Management

(CRM)

The BPM platform is one of the core components

of DB Netz AG’s IT Toolkit

webMethods

Flexibility

Why did we choose a BPM platform?

Efficient implementation

Agile process implementation breaks

up monolithic applications

Page 13: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 13

Together with Software AG the BPM platform was made

available for projects within a very short timeframe

Platform

available

Pilot project

CAPRI

finished

Decision for

webMethods

Execution of

first platform

project

Q2/2012 Q3/2012 12/2012

Platform available within a few months

Parallel execution of pilot project

webMethods

Development

environment

Production

environment

Plattformen

DB Netz

Business

Process

Management

(BPM) Enterprise

Service

Bus (ESB)

Geo

Informations

Systems (GIS)

Enterprise

Resource

Planning (ERP)

Collaboration

Portal

Master Data

Management

(MDM)

Data Warehouse

(DWH) Customer

Relationship

Management

(CRM)

Page 14: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 14

Expectations regarding IT

BPM pilot project „CAPRI“: Need for fast and agile solution in

the context of telecommunications services

Flexible feature

prioritization

Agile

implementation

Adaptable solution

Order management Billing Documentation

Set up organization and

IT-supported processes

Usage-based billing Documentation of

infrastructure inventory

Unstable requirements

Strict time and budget

restrictions

Incremental delivery of core

business functions

Process-centric approach for

cost reduction

Project context

Project scope

Page 15: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 15

CAPRI was the first project using the new Digital Infrastructure

paradigm

Expectations regarding “New World”

Iterative approach

Regular feedback

BPM platform-based workflows

Modular, adaptable

architecture

Process-oriented specification

and implementation

DB Netz AG’s IT Toolkit combined with a collaborative,

flexible implementation approach was a key success factor for CAPRI

Flexible feature

prioritization

Agile

implementation

Expectations regarding IT

Adaptable IT

solution

Page 16: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 16

Pilot project CAPRI was realized together with Software AG

and resulted in a tremendous success

Agile,

iterative approach

Cooperation and

partnership between

business an IT

Process-driven

development

Platform-based

implementation

Scenario „New World“

Flexibility in building IT

support for

business

-25% „New

World“

“Old

World“

„New

World“

-40%

„Old

World“

Development cost

Project duration

Model to

execute

-x %

-y %

Page 17: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 17

Successful partnership between DB Netz AG and Software AG

helped starting the necessary paradigm shift

Introduction of IT toolkit

results in paradigm shift

webMethods as core

component

Changing the entire software

development process

Support in the change

process

Delivering the BPM value

proposition

Maintaining the innovation

momentum

Page 18: IT Toolkit and BPM @ DB Netz AG - Software AG/media/Files/S/... · Set-up ESB, BPM and MDM platforms Extended the SAP R/3 platform Established SAP BI as central data warehouse Set-up

IT Toolkit and BPM @ DB Netz AG | 26th February 2013 18

Questions?

Holger Ewald

CIO DB Netz AG

Deutsche Bahn Netz AG

Holger Ewald

CIO Deutsche Bahn Netz AG

Leiter Informationssysteme

Weilburger Straße 22

60326 Frankfurt am Main

Germany

Tel. +49 (0)69 265-47000

E-Mail: [email protected]

www.deutschebahn.com/fahrweg