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IT OUTSOURCING

PRAGYA NIGAM(2014200)

PRAKASH CHANDRASEKAR(2014201)

PRATEEK SHREEMAL(2014202)

PUSHPENDER PARASHAR(2014211)

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Roadmap

What is IT outsourcing?

Why companies outsource their ITDepartment?

Who are the major players?

How a typical IT outsourcing happens?

Roles of Stakeholders How technology helps IT Outsourcing?

Rewards and Risks

Trends in IT outsourcing

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What is IT outsourcing?

IT Outsourcingis the practice

of su!contracting responsi!ility for all or partof an IT function to a third"party ser#ice

pro#ider that manages the work$

%usinesses use IT outsourcing for functions

ranging from infrastructure to software

de#elopment& maintenance and support$

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Why companies outsource?

Reduce and control operating costs

Impro#e company focus

'ain access to world class capa!ilities

(ree internal resources for other purposes

) function is time consuming and di*cultto manage or is out of control

Insu*cient resources are a#aila!leinternally

Share risks with a partner company

+ake capital funds a#aila!le

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Reasons for outsourcing

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Major playersIndia and China

The typical destinations of o#erseas IT outsourcing are Indiaand ,hilippines for the )merican and -uropean companies

.hina and /ietnam are preferred !y 0apanese companies$

+ajor IT outsourcing companies in India are T.S& Infosysand WI,RO$

Latin America .ountries like 1nited States and .anada usuallyseek 2earshore Outsourcing in 3atin )merican countrieslike +e4ico& .osta Rica& ,anama& !ecause of a closercultural match and time 5one$

.ompanies outsourcing are c!re & )merican e4press & cscetc$

Eastern Europe

In recent years -astern -urope has also !ecome a commonITO destination$

ITO to -astern -urope allows Western -uropean and 2orth)merican companies to 2ear shore & Remote In"source& and

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How IT Outsourcing happens?

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What is Outsourced?

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Roles of Stakeholders

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Role of Technology in IT Outsourcing We! .onferencing

/OI,

/irtual ,ri#ate 2etwork7/,28 .loud computing&!usiness analytics

software& social media platforms

On contrary&sometimes .lients want older

and trusted technology to !e followed -g9+ainframe .omputers

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Rewards

(ocuses on .ore )cti#ities

-*cient

Reduced O#erhead .ontrol o#er Operations

Sta*ng (le4i!ility

Risk +anagement

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Risks Involved

3oss Of +anagerial .ontrol

Hidden .ostsThreat to Security and.on6dentiality

:uality ,ro!lems %ad ,u!licity and Ill"Will

3ack of customer focus

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uture Trends

-#erything"as"a"ser#ice

-mergence of automated self"

ser#ice platforms .o"creation

.rowdsourcing

Outcome"!ased ,ricing models

Outsourcing will o#ercome all

emotional !arriers

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Thank you!!!