itil v3 release and deployment management - week 1
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ITIL v3 Release and Deployment Management
Week 1:Introduction
CIS Enterprise Architecture
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Release & Deployment Workshop Outline• Week 1 – Introduction
• Week 2 – Concepts & Definitions
• Week 3,4,5 – Process Flow & Activities
• Week 6 – Roles & Responsibilities
• Week 7 – Documentation
• Week 8 – Conclusion
ITIL v3 Release and Deployment Management 2CIS Enterprise Architecture
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ITIL Overview
ITIL Major Domains– Service Strategy– Service Design– Service Transition– Service Operation– Continual Service Improvement
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ITIL Overview
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Service Transition
Service Transition Processes– Change Management– Release & Deployment Management– Transition Planning & Support– Service Asset & Configuration Management– Service Validation & Testing– Service Evaluation– Knowledge Management
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Release & Deployment
Release - A collection of hardware, software, documentation, processes or other components required to implement one or more approved changes to IT services. The contents of each release are managed, tested and deployed as a single entity.
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Release & Deployment
Release - A collection of hardware, software, documentation, processes or other components required to implement one or more approved changes to IT services. The contents of each release are managed, tested and deployed as a single entity.
ITIL v3 Release and Deployment Management 7CIS Enterprise Architecture
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Release & Deployment
Deployment - The activity responsible for movement of approved releases of hardware, software, documentation, process etc. to test and production environments.
ITIL v3 Release and Deployment Management 8CIS Enterprise Architecture
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Release & Deployment
Deployment - The activity responsible for movement of approved releases of hardware, software, documentation, process etc. to test and production environments.
ITIL v3 Release and Deployment Management 9CIS Enterprise Architecture
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Release & Deployment
Release & Deployment Management – The process responsible for planning, scheduling and controlling the movement of releases to test and production environments. The primary objective is to ensure the integrity of the production environment.
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Scope
The scope of Release and Deployment Management includes the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the Service Design Package before final handover to service operations.
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Objectives
• To efficiently build, install, test and deploy releases to a target environment successfully and on schedule
• Clear and comprehensive release and deployment plans
• Controlled deployment of a new or changed service into production
• Minimal unpredicted impact on the production services, operations and support organization
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Value To Business
• Delivering change, faster and at optimum cost and minimized risk
• Assuring that customers and users can use the new or changed service in a way that supports the business goals
• Improving consistency in implementation approach across the business change, service teams, suppliers and customers
• Contributing to meeting auditable requirements for traceability through Service Transition.
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Release and DeploymentLifecycle (Generic)
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Release & Deployment Activities
• Releasing Planning• Prepare for Build, Test and Deployment• Build and Verify• Testing• Plan and Prepare for Production Deployment• Perform Production Deployment• Verify Production Deployment• Early Life Support• Review and Close Release
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Release and Deployment Process
ITIL v3 Release and Deployment Management 16CIS Enterprise Architecture
DRAFT
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Interfaces
• Change Management
• Service Validation and Testing
• Service Asset & Configuration Management
• Knowledge Management
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Q & A
• Release and Deployment Management
• Definitions
• Scope
• Activities
• Interfaces
ITIL v3 Release and Deployment Management 18CIS Enterprise Architecture
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Reference Material
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ITIL v3 Release and Deployment Management 19CIS Enterprise Architecture