it’s all about engagement

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It’s All About Engagement

Positive DisruptionPresenter:

Paul Spencer, PMP

www.positivedisruption.com 2

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Intended Outcomes

• Participants should expect to leave having learned:– What employee engagement is– The surprising benefits of employee engagement– Why engagement matters to your project– What drives employee engagement– How to build and sustain engagement– Case studies with remarkable results

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Why Does Engagement Matter?

What happens now?


Oh Dear…


Yay!!!

Why do some teams pull together, while other teams fall apart?


It’s All About Engagement


What Makes a Team Go All-in?

Engage Enable Energize• Can clearly see how

their job contributes to achieving project vision and goals

• Capable, like-minded, and committed peers

• The opportunity to learn and grown in the workplace

• Acknowledgement and appreciation for their contributions

• A healthy balance between work and personal life

• Trust and respect for their supervisor

• The tools, resources, training to succeed

• Clearly stated objectives, expectations, and priorities

• High levels of autonomy with opportunity to do what they do best every day


Why Engagement Matters

Benefits of employee engagement:• Engaged employees are almost 80 percent more

likely to be top performers• Engaged employees go the extra mile• Company operating margins up to three times

higher, 22% greater profitability• Engagement is infectious

– Higher employee satisfaction– Happier customers– Attracts and retains top talent


Case Study

National retail chain store remodels had become a death march. The team switched focus:• Reviewed engagement drivers• Detailed plan for integrating each one• Revisited the plan weekly

The results:• On time, on budget, high quality• Happy team!


Progressive Alignment

Communication

Values


Team Values

• “Values are ideals that give significance to our lives, expressed through priorities…” – Professor Brian P. Hall one of the most renowned

experts in the field of values;• Why create team values?

– Team values help us to express what’s significant and important to us, thus making prioritization easier

• We’re going to create a short list of team values


Quick Values Exercise

1. Take 3 minutes to read over the list of values. 2. Circle 3 that are very important to you in the

workplace. Add additional ones if needed


Servant Leadership

• Empower the team• Put the needs of others first• Help people develop and perform as highly

as possible


Sustaining Engagement

• Empower the team• Integrate drivers into daily working life• Plan it in up front• Be specific• Ongoing monitoring• Check and adjust


Example – Communication PlanImplementation Due Assigned ToStatus TrackingConduct Status Meeting:• Review weekly status items• Risk review• High 5s for high performance

Weekly PM

Publish Status Report:• Pull updates from PM tracking tool• Review variances with Leads• Include High 5 list

Weekly PM

Conduct Daily Standup• Review task completion rates• Discuss help needed• Update visual management• High 5 callouts

Daily PM


Assess-Implement-Maintain Approach

ASSESS

• Interview/survey key players on current state

• Identify gaps• Align on values• Align on

communication

IMPLEMENT

• Workshop: how do we close the gaps?

• Let the team create their roadmap to success

• Implement key performance drivers

MAINTAIN

• Visual success monitoring

• Check in regularly

• Empower the team to adjust the approach


It’s a Revolution!


Questions?Paul Spencer

[email protected]

mailto:[email protected]

it’s all about engagement

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