its democracy stupid
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Its democraan agenda for self-g
Tom Bentley
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Summary
The goal of democracy is self government. This is the root of the ancient
democratic ideal, but i t has been lost from the twentieth century western
models of polit ics.
Our current political institutions are not up to the job: as a result, politics is
disappointing citizens and forc ing politicians to make promises they cannot
deliver. The disengagement of citizens from formal politics, which is going on
across the developed world, illustrates the scaleof the problem. But twenty-first
century societies are facing a series of challenges which can only be met
through political action.
Real politics- the power, ideas and influence of ordinary people- is the
only route to real change. This politics is thriving in our homes, work places,
communities, social movements, businesses and civi l society.
We need a new era of grown-up government, which treats people as
intelligent adults and expects them to do the same. It must distribute power
with responsibility.This is the only way to deliver a new political agenda
based on well-being and quality of life.
Such an agenda implies radical restructuring of the state and public
institutions.A combination of institutional inertia, short-term overload and
political aversion to risk mean that politicians have so far only tweaked at
the edges of the transformation we need.
Better health, education and iobs, a higher quality of life and genuine socialinclusion can only be changed by persuading people to change the way they
behave - government cannot deliver on behalf of the people.
This means forging new systems of cooperation, innovation and learning in
every sector. Democracy in practice must mean the chance to shape our own
lives, through systems which al low us to meet collective goals in a more
diverse, fluid and individualised society.
The avenues for progress towards this goal are clear. But they depend as
much on practical innovation in every sphere as they do on analysis and
communication.
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>Labours first te rm of government has, by most conventional measures,been a success. Sowhy is it politics still surrounded by anxiety and disap-pointment? Why, even for those who are succeeding, does society still
seem to fraying at t he edges? In shor t, why do we feel so bad?
The reason is that the model of politics we have inherited is not u p to th e
job. It traps citizens and representatives into outdated roles, and it forces
politicians into making promises they struggle to deliver. While it may
improve its own effectiveness at the margins, politics as a set of ins titu -
tions, cannot provide th e transformation which politicians now feel com-
pelled to offer.
Its time for politics to grow up. After a century where politics has been
marked by the struggle to gain democratic rights and freedoms for indi-
viduals, a new challenge is taking shape. The challenge is to make demo-cratic participation mean someth ing. We need government which t reats
people as grown ups and asks them to do t he same.
This means a new political agenda. Not just electing a different party or a
different set of leaders, but going much further . It means wholesale reor-ganisation of the institutions th rough which we interact with each other
and make decisions. It means redistributing power away from centralised
organisations and small elites. It means equipping people in practice with
the responsibilities and the tools to shape their own lives.
Disengagement is the problem
The clearest illustration of t he problem is t he steady decline, across the
industrialised world, of peoples engagement with formal politics. In eigh-
teen of the worlds twenty most industrialised countrie s election t urnout
has declined since the 1950s,on average by 10 per cent.At the same time,and with the same consistency, people have become far less likely to iden-
tify strongly with a political party.
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In the UK, we are entering an election period in which most agree there is
only one plausible outcome. But despite Labours dominance, and despite
the wave of energy and enthusiasm which accompanied t heir election in
1997, confidence in politicians and political institutions continues to
wane. More people voted in las t years Big Brother TV polls than in th e
Scottish, Welsh or European elections.
The greatest challenge is now the divide between people and the political
class. The sense of disconnection and disempowerment th at many people
feel matters more th an t he divisions between left and right, and helps toexplain the streng th of reaction to apparent abuses of power or position.
But there is also a deeper, underlying challenge. The world is changing in
ways which require political responses and solutions. But the same
changes are also helping to blunt the tools and mechanisms on which
governments rely to do thei r job. The challenge of a new politics is not
just to provide a language which can capture peoples values and aspira-
tions and clarify th e issues of th e day. The real challenge is to connect
those emerging values and priorities with systems of organisation which
can make a difference to peoples daily lives.
Is politics over?
Some argue that, despite the hype, politics has less to do now, and this
explains its decreasing relevance. According to thi s view, the tr iumph of
market liberalism, combined with rising living standards, has ended th e
great ideological conflicts and made politics a question of administrative
efficiency and managerial competence. People are left free to get on with
what really interests them, while party-based cliques compete for the
chance to exercise what little power is left.
But this thesis is not borne out by reality. Despite wealth, peace, freedom
and technological progress, advanced industr ial societies face a degree of
social fragmentation, environmental threat, economic uncertainty and
cultural drift which undermines the ir ability to face the future with con-
fidence. From global warming to personal privacy, genetic discrimination
to financial instability, population movement to ageing societies, the
twenty-first century presents a set of challenges which will only be met
through politics in some form. The triumph of markets may have given
business influence over more of ou r lives, but it has not eradicated the
need for political action, even where it has changed the way in which th e
issues are framed.
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And while formal politics - the worlds of legislation, candidates and gov-
ernment departments - may be struggling to deliver, political conflict is
thriving in many othe r locations. From ethical consumerism to anti-cap-italism, family-friendly campaigns to fuel protes ts, new forms of politics
have asserted themselves in every sphere of life. Politics now takes place
in kitchens and classrooms, on street corners and in the media. Corporateboardrooms host discussions of environmental responsibility, and volun -
tary organisations claim democratic legitimacy. The evidence is th at we
want to believe in politics, but cannot bring ourselves to accept what politi-
cians tell us.
Just as politics, understood as a separate indust ry, a realm in which power
is won by competing for the levers of control over other sectors, is losing
its grip over what happens i n the rest of society,so politics is reappearing
in every othe r sphere. In all these places, and more, a search is going on
for new ways to reconcile the competing pressures of modern life, to allo-
cate resources fairly, and to realise deeply held values.
Despite the decline in peoples willingness to vote, or to identify with a par-
ticular party, there is no reported decline in their levels of political inter-
est, or in how often they discuss political issues. And there are other ways
of having an impact. TheUK s leading eleven environmental organisationsboast 5.4million members between them. A recent survey in 25 countries
found th at one in five consumers reported actively rewarding or punish-
ing a company for its perceived social performance. Protest and alternative
living movements are growing strongly, fuelled by the new forms of
organisation made possible by networked computer technologies.
The problem is not a lack of political issues. The problem, in a sense is
that t here are too many. As societies have become more diverse, more
complex and more open, the range of issues and social groupings has
become far harder to corral into coheren t policy platforms or voter coali-
tions. And as the channels through which people can effect change mul-
tiply, it becomes harder to convince them that they should respect the
options offered by formal politics. An increasingly heterogeneous politics
is ill-served by a three or four party system.
The new political agenda
As values and culture change over time, the goals of politics must also
change. While many still aspire to basic security and opportunity - secure
homes. sustainable income and the chance to raise families- a new set of
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priorities is also emerging. Quality of life is becoming the new goal - the
liveability of cities, a new balance between work and life, a radical shift
towards environmental sustainability, opportunities for learning and cul-
tural participation which go beyond the mass consumption and enter -
tainment of th e twentieth century.
This agenda is gradually emerging from a broader context of uncertainty
and dis ruption. The bases of wealth and prosperity are shif ting, as part of
the long transition towards and economy based on knowledge and ser-
vices. Family structures and relationships are also in flux , and individualsvalue choice and freedom more now than perhaps ever before. In all of
these areas, established routines have been disrupted and destroyed by
technological change, competitive thr eat, or changing values.
These new issues are headed towards the mainstream agenda of politics.
Currently they are often treated as questions which can be addressed once
the basic questions of jobs, health, education, transport and crime. But
the new agenda cannot be separated from these well established prob -
lems. In fact, the basics can only be delivered in th e context of the new
agenda.
People now seek forms of fulfilment and achievement which reflect their
own sense of self. They can access an unprecedented range of cu lture s,
ideas and lifestyle choices. Politics must go beyond material wealth and
security and help to deliverwell-being if i t is to sustain its legitimacy and
contribute to real progress.
But to do so, our political systems will have to go far beyond what they are
currently capable of achieving.
Overall, we are seeing a huge increase in t he power and value of knowl-
edge - knowledge used to develop and sell new products and services, to
develop more complex medical treatments, to maintain diverse social net-
works, to improve individual life-chances through education, to restruc-
ture f irms and global supply chains and to keep records of peoplesbehav-iour.
The difficulty is that th is knowledge creates new ethical dilemmas and
political challenges. Creativity - using knowledge in new ways to create
value - is now the key asset that societies possess. For politics to recover,
creativity must be harnessed to promote quality of life and well-being.
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This means a new understanding of change -what drives it, how it can be
shaped, and where power lies i n contemporary society.
Institutions out of place
The problem of delivery is not confined to government. Institutions i n
every sphere are under pressure. Whether businesses, charities, broad-
casters, professions or corporations, we are surrounded by organisations
struggling to adapt to a changing environment. This struggle helps to
explain the pervasive sense of stress and insecurity which affects more
and more of us , especially at work.
But the institutions of politics and government, central to maintaining a
sense of order and reconciling competing challenges and demands, face a
particular strain. Expectations continue to rise, driven by politicians
promises, by the media, and by the growth of a more demanding, con-
sumer-oriented electorate. Governments are t rying to meet new, more
complex demands using tools and levers which have changed little in half
a century or more. The organisational systems on which they rely are
stuck firmly in t he past. The creative destruction and renewal ensured by
market competition in the private sector is not matched by any corre -
sponding impulse in the civil service, the church, local government or
many areas of the voluntary sector. Our schools and universities retain
basic structu res which are centuries old.
As a result, th e potential for progress remains stifled by organisational
structures, cultures and history. In too many spheres, change is
approached through cautious incrementalism, building shakily on past
structures, rather than transforming and renewing whole systems of
organisation.
The rhetoric of change and modernisation have been adopted by politi-
cians across the world. In some cases they have led to concrete progress i n
delivering specific objectives. But in general they have not connected
with a more tangible sense of improvement and progress in peoples lives.
Surveys show that while many people are optimistic about their own indi-
vidual prospects, they do not expect society in general to improve. Too
often they lack any connection to organisations which can give practical
expression to the ir wider concerns or aspirations.
In the UK we have seen a growing mismatch between t he command of
media communication shown by the most talented politicians, and the
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halting, uneven progress which they can deliver through t he machinery
of government. The effort to make public services deliver, expressed pri-
marily through targets and central cont rol, is increasingly at odds with
the complex, diverse and growing demands which public service organi-sations face. The reliance on targets as a means of control, and on themedia as a source of pressure and transparency, is in danger of
paralysing the public sectors capacity to innovate and restructure.
The truth is that public services cannot hope to meet the inevitable
growth in demand witho ut more radical change to their basic structure.But the culture of experime ntation, learning and risk-taking required forthis to happen is held back by a combination of institutional inertia,
short-term overload and political aversion to risk.
Beyond market purism
In the last decades of the twentieth century, the great shift which ani -
mated change and focused political conflict was towards a view of society
based on markets. Where collectivism had failed, the dynamism and
diversity of market competi tion would provide new solutions . Individual
freedom became th e paramo unt ideological value, and th e injustice and
inefficiency of government and bureaucracy the chief enemy.
But while the reforms of t he 1980s and 1990s cleared away much of the
old order, they failed to provide solutions for the great social challenges
taking shape. Parts of t he neolibe ral legacy are now largely accepted by
left and r ight across the world. But tha t wave of change failed to influ -
ence the basic nature , or even the size of government. More important, it
failed to diminish th e underlying importance of th e social and the com-
munal to achieving and sustaining progress.
The story which th at era offered, of increasing freedom an d prosperity
realised thr ough individual competitive effort, ended in failure. The inse-
curity of a global economy and th e distress and anxiety caused by povertyand inequality undermined the optimism and energy which the new
right had sparked around t he world.
As a result, todays politicians are engaged in an attempt to humanise thesystems which neoliberalism left behind - to ensure fairness and opportu-
nity in market-based societies, and to reduce the damage caused by sys-
tematic social exclusion. They are trying to do this wi thout questioning th e
basic struc tures of market-based competition and economic rationalism.
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The left has learned lessons from its past failures: above all th e need for
pragmatism, realism and effective communication. And while it has dom -
inated the landscape of politics, from Britain to North America, Brazil to
Scandinavia, its radical aspirations are streaked throu gh with caution and
uncertainty.
The problem is that this cautio n holds back the potential for real, lasting
change. Because in many cases, politicians can only deliver on their
promises of better health, education and jobs, a higher quality of life,
and genu ine social inclusion by being ready to overhaul completely thesystems of organisation thro ugh which government operates.
The changing nature of power
Where government and politics in the past have formed th e nodal point
of societies, power and dynamism are now distributed far more widely.
New ways of thinking, working and organising now flow from the com-merce, the media, and fro m the social sector far more reliably than they
do from th e domain of politics and government. Ideas are generated in
practice throu gh entrepreneursh ip and experimentation, and spread con-
tagiously through a communications infrastructure driven by a global
revolution in new, networked technologies.
Social and economic change are increasingly driven by international
forces, and policy problems do not respect national borders.
The stable social classes and groupings on which government has focused
its policies are more fluid and harder to communicate with. People are
less ready to accept institutional authority, less subject to direct contro l.
In this environment, not surprisingly, power is seen to have shifted to
other places. Businesses are held u p as the drivers of real chang e, and
increasingly expected to provide solutions which go beyond th eir tradi-
tional role. Individual entrepreneurs and celebrities are revered andmedia power is equated with other, more tangible forms of co ntrol.
But a network society still needs organising concepts and frameworks for
coordinat ing collective effort and common resources. The decline of def-
erence and hierarchy thre aten a collapse into formless chaos as much as
they promise a new era of democracy and opportunity. The great danger
remains th at th e political sphere will become narrower in an attemp t to
defend its own territory, that politics will become cut off from th e cur-
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rents which can renew and sustain its capacity to offer progress. Politics
and politicians have to engage with t he very forces which are undermin-
ing their credibility.
Avoiding this danger, for leaders of all political colours, requires a con-
stant stream of challenging and radical ideas. Governments must be
willing to learn, and to accept vigorous debate as a necessity for identify -
ing solutions. But ideas alone are not enough to produce change in prac-
tice. Across whole societies, from industry to the media, religion to th e
family, institutions are failing to keep up with the pace of change in the irexternal environment. The ability to connect new ideas and radical aspi-
rations with practical, concrete outcomes calls for far-reaching processes
of learning and transformation i n all areas of organisational life.
Its democracy, stupid
But if politics is to change, we must go beyond just t he recognition t hat
its old manifestat ions are dead or dying. While we can criticise those who
use outdated command and control structures in their attempts to
achieve social progress, there is little point if we cannot suggest any con-
structive alternative. This points us to one of the most important charac-
teristics of politics in the twenty-first century: there are no predeter-
mined solutions.
Political action, for centur ies, has been predicated on the idea that a par-
ticular source of knowledge can provide progress for the whole of society.
Whether that source is science, or the market, religion or ideology, poli-
tics has been dominated by narratives in which leaders have attempted to
govern through certainty, drawing on their own access to privileged
knowledge in order to make decisions on behalf of t he people.
The great shift of contemporary politics is the realisation that the re is no
one source of certainty - and that progress in a post-political age depends
not primarily on the design or management of institutions, but on the
ways in which they draw on and inter act with t he people they serve. In
other words, politics cannot go forward without another wave of democ-
racy.
Democratic progress is conventionally characterised in one of two ways -
making those who govern more subject to those who elect them through
various channels of accountability, and consulting people more often on a
wider range of decisions, for example through focus groups or the internet.
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But both of these options ignore the real foundation of the ancient demo-
cratic ideal: that t he goal of democracy is not accountable or responsive
government by representative leaders, but selfgovernment.
Overcoming a false choice
This realisation casts new light on many familiar policy dilemmas.
Todays politicians are trapped in a contest between two inherently
limited models of policy delivery. The left offers the promise of strong
public services, developed and managed by a strong political centre, using
new technology to customise and individualise t he service each citizendraws upon. This view depends on t he effectiveness of the state in a tra-
ditional form - and it helps explain current efforts to make public ser-
vices subject to performance targets and media-based accountability. In
Britain, New Labour is trying to restore the legit imacy of th e state by
proving its competence in delivering modest, relevant improvements to
the public services people care about.
The right, meanwhile, continues to offer the chimera of a minimal state,
with social need met by private action - a combination of market-driven
services and philanthropy, with t he rules and basic functions maintained
by a state which returns the maximum possible wealth to citizens in
reduced taxes. This position depends on t he fragile argument that social
need can be met largely throug h private action, and th at markets are so
responsive and self-regulating that they can eventually find ways of
solving all major social problems.
The striking fact is that both models continue with the myth that gov-
ernment can deliver on behalfofthe people it serves. The tru th, of course,is that politics cannot change society unless it can persuade people to
change th e way they themselves behave.
For example, health and education cannot be improved indefinitely
simply by increasing public spending-
they depend far more on changes
in lifestyle which engage the citizen actively in living more healthily and
making use of learning opportunities. Carbon emissions cannot be
reduced without changing t he way we choose to use cars. Jobs cannot be
created without harnessing peoples own enterprise and imagination. The
safety of public spaces depends not jus t on t he level of electronic sur-
veillance or the number of police officers, but also on the flows of people
thro ugh those spaces, and the ways in which they are prepared to inte r-
act with each other.
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Increasingly, government can effect real change only by working through
partnerships and networks, and helping to inspire changes in culture,
rathe r t han simply trying to regulate and control. Many of todays politi-
cians are groping thei r way towards this realisation, often in response to
intractable policy problems. It is crudely expressed in the desire to
streng then peoples responsibility in specific areas like jobseeking and
neighbourhood renewal and th e offer of par tnership from th e state. To
work, it must go far fur the r than t his, defining democracy by the direct
contributions which free individuals make to solutions which work at
mass scale, whole systems involving millions of interactions whichnonetheless depend on ethical commitment and personal motivation.
In other words, we must now move towardsgrown-up government- institu-
tions which respect the intelligence and self-determination of individu-
als, but which expect people to take active responsibility for producing
collective solutions.
But democracy in its curr ent form can easily be described as par t of the
problem. For many citizens, the experience of part icipation is meaning-
less, because the act of voting does not result in any real change. Our
models of representative government reinforce political competition a t
national level, when many of t he most significant problems require inter-
national or local coordination and cooperation. Consultation and polling
are often obstacles to progress, discouraging long termism and slowingdown the process of change.
And the alternatives on offer still seem weak and unsustainable. While
direct action may produce alternative sources of motivation and generate
media coverage, it does not offer a lasting, positive agenda. Real solutions
can only be found if they are built through systems of organisation
which can operate in t he real world. The retreat into isolation or denial,
whatever its motivation, is not a realistic option for most people.
These conclusions lead us to a new political agenda. It is based partly on
the need for leadership in thought - seeking new ways to understand andinterpret the world, and to use the power of ideas to shape futur e alter-
natives. But it is also based on practice, and on harnessing innovation and
entrepreneurship to create the organisational knowledge we need to
make progress.
There is now a clear agenda, focused on reshaping politics, and connect-
ing people with the support and resources they need to shape their own
lives for the better. It rests on seven avenues of progress, which inter link
to provide a path towards sustainable twenty-first century societies in
which well-being is a realistic goal for all.
> Building new forms of democracyA bill of rights and responsibilities could form the foundation of a new,
active role for the citizen. Compulsory voting would be the universal
obligation towards a healthy politics, combined with more responsive andparticipative systems for involving people directly in public decision-
making at every level. Citizens would expect to be called for a form of
jury service, and given time from o ther responsibilities to allow for their
contribution. A right of initiative would create the opportunity for
groups of citizens to put items on th e national political agenda. New tech-
nologies could be harnessed to create deliberative networks through citi-
zens could debate and decide. New forms of democratic election and
involvement would be developed at local and international levels. Votes
could be issued at birt h, and held in trus t by parents until children reach
voting age.
> Reshaping the state into grown up governmentSuch democratisation could not take place without radical reform of t he
basic structures of the state. Administrative discretion and decision-
making power would be devolved towards th e level of service delivery,
and th e central state reshaped into a core of information provision, and
systems designed to promote innovation, learning and continuous
improvement. New career structures and models of accountability for
public servants would reinforce the drive to make real outcomes, not
remote numerical targets , the test of th eir performance. Responsibility
for solving problems and delivering outcomes would be developed to
autonomous teams within the public services who would be contracted to
achieve specific goals.
> Reinvigorating civil societyThe institu tions of civil society would become more directly involved in
producing social outcomes. Service delivery and new organisational
models would be pioneered by a far wider range of social organisations
and ent repreneurs. The media, in its new and old forms, would become
more actively involved in responding to citizens and in providing the
infrastructure for civic participation. Social entrepreneurs would be
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backed by investment and evaluation to create new ways of delivering
social outcomes and involving people directly in civic life. Devolution of
power and resources to neighbourhood level would take place at a far
more radical level tha n anything yet proposed. The transfer ofEl00 billionof public assets and revenue streams to community organisations and cit-
izens groups, over a period of seven years, by star ting with E l billion in
the first year and doubling the amount in each subsequent one, would be
one way to achieve such a shift.
*Unleashing a new business agenda
Businesses would be released from the competing pressures of share-
holder accountability and social responsibility by reshaping the ir con tri-
bution to sustainability and quality of life, while freeing them to use
enterprise i n creating wealth. Corporations face many of t he same prob-
lems as governments, in responding to increasing demand, more flui d
and diverse customer bases, and th e need to deliver at mass scale. Their
rhetoric of autonomous teamwork is often contradicted by the reality of
author itarian management hierarchy. Companies desperately need t heir
own forms of democracy and self government to sustain t he commit-
ment and contribution of workers and customers. They increasingly rely
on social infras tructure and the overall quality of life to attract and
retain t he ri ght workforce. The ethical concerns of consumers are begin-
ning to shape the markets in which businesses succeed or fail.A new role
for business could begin with new opportunities for companies to deliver
public and social services, and with a tax regime which taxed companies
not on profit b ut on t heir overall contribution: to sustainability, learning
and skills, and social inclusion. New cooperative institutions wouldenable businesses to collaborate, for example in specifying and delivering
training and skills development.* Education for creativityEducation systems would be radically restructured to provide every child
with a sound foundation for lifelong learning, and all adults withongoing opportunities to learn. Curricula would emphasise creativity and
life skills alongside formal disciplinary knowledge, and a far wider range
of organisations would provide learning opportunities. Schools would be
open 24 hours, and investment would focus more on the under fives,
where it makes most difference. Public investment in education would
double over a decade.
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> Towards environmental sustainabilityGovernments, firms and NGOs would collaborate to create new standardsof environmental performance, using innovation in every sector to
achieve sustainability. TheUKwould set the goal of recycling 100per cent
of household waste within a generation. International markets would be
created in reduction of harmful emissions, while productivity would be
defined more and more by improvements in resource efficiency. Tax
systems would reflect the hierarchy of environmental impact of different
activities.
* Putting well-being alongside economic growthGovernments would prioritise well-being alongside income as a measure
of progress. New time rights would enable people to control their own
working lives and balance t hem against other responsibilities. National
accounts would measure well-being and ful filment along with economic
growth. Stress and depression would become the focus of cross-sector
public health strategies.A national competence account would be estab-
lished, to assess the readiness of people and organisations to face the
future with confidence.
A chance to shape the future
In the long run , this means a n entirely different political landscape, and
a series of profound shifts in th e way we understand and relate to politics.
But perhaps, most important, it means that there is a huge opportunity for
politics to be reshaped by people and organisations which are prepared to
test out in practice their responses to the issues which matter most.
The forms of practice and innovat ion which can develop this agenda are
already distributed across our societies. The challenge is to learn from
them and shape them into new systems of self-government. We will need
new examples of leadership, and new forms of ownership and organisa-tion, in order to meet it.
With them we can reshape th e space in which public business is done, to
create not just a new list of political issues, but also a new set of tools
with which to resolve them.
This is the t rue challenge for politics in the twenty-first century. It must
create a new language which can capture and mobilise the aspirations of
diverse, fluid societies, but it must also shape t he wholesale transforma-15 Demos
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tion of the organisations through which we interact with other s, accessresources, channel our energies and create wealth and knowledge.
Achieving this kind of progress will be difficult in the extreme. It is a
paradox th at living in an age of unprecedented knowledge, with t he tools
and power to accomplish tasks unimagined by past generations, makes
life more complex and daunting. Determining how we handle knowledge;
who owns it: who controls it; who is able to protect knowledge about
themselves is hugely difficult. The moral dilemmas become more
complex, and the range of choices more bewildering, as we learn moreabout what we can do.
Resolving these dilemmas will remain t he task of politics, because no
other sphere can do the job. The frameworks for making such decisions,
setting rules and solving problems across whole societies, can only come
from institutions which reflect and draw on the diverse resources and
interests of those societies.
And in t he long term this definition also helps to show the depth of polit-
ical challenge. The task is to go beyond just humanising the market, just
trying to soften the consequences of capitalism, and instead align the
economy and human needs so that the two work in tandem. Rather than
politics running behind, it must help to shape the future, so that firms
are motivated to train workers, protect the environment and support fam-
ilies; so that innovation and cooperation reinforce each other, and so that
the way people develop and express their own identities also equips them
to contribute to wider social goals.
This is the challenge which Demos is taking on. It has shaped a wave of
change in Britain and beyond, but its long-term agenda remains unful-
filled. It aims to produce th e ideas which will shape twenty-first century
politics, and to stimulate practical innovation which can help provide
hard-edged organisational solutions