Curriculum Vitae.

Name - Jack Gary Leonard Baker

DOB - 12/12/1995

Contact Number – 07809436929

65 Highfield Gardens, Grays, Essex RM16 2NT

Qualifications - GCSEs - William Edwards School and Sports College.

Mathematics - C

English Literature - C

English Language - C

Science - C

ICT - B

Physical education - B

Public Services - Merit

A Levels Palmers College

Studied ICT and Business

NVQ - South Essex College

Qualified at Level 2 Plumbing and Heating.

Work Experience -

Rob Adams Building – 2015

Work experience with my school in my final year. This job helped me gain an understanding of the real world and the value of earning your money. This job involved working extremely hard to get a finished product. Brick laying along with manual labour was key to succeed in this role.

Tesco 2012 – 2016

Personal Shopper (August 2012 – September 2013) - Involves picking other customers orders at a certain rate to get the orders done. A job in which you had to be time efficient.

Night Work/General Assistant (September 2013 – January 2014)

Working and Splitting all stock that comes in for delivery. Working well with your team to deliver a standard which is expected from the store. In order to get the delivery on to the shop floor I had to be trained to operate a pallet truck.

Assistant on Scan as you shop - (January 2014 – March 2015)

Helping customers with shopping, and helping the prevent theft within the store. It involves being approachable and friendly with customers.

Technical/Electrical Assistant (March 2015 – present)

The job role involves helping customers find the right product for themselves. It involves being incredibly approachable, friendly and a likeable nature to build trust and relationships. This also involves having a great understanding with technology from laptops to TVs and consoles etc. In this job we had to work as a team to deliver a standard on the shop floor and also reach targets. This role also had goals to reach with sales and insurance, So we had to create posters and different campaigns to help bring customers into store.

Phone shop (August 2015 – present)

In my time on Tech/Elec I was also trained to help on phone shop. I was trusted by my manager to go through this training due to myself being reliable, always on time and professional. The role included me being FCA trained so I could process contracts. This job like the Tech role included problem solving and resolutions to customer queries finding them the right deals. Like with the tech team I had also a part in creating different posters and working on social media to help bring customers into store.

Personal Statement

I am a highly motivated, flexible, focused, reliable and committed individual. I embrace challenges and respond well to change and new situations. I am passionate about people, processes and performance as well as being instinctively organised. I offer a wide range of skills which would make me an asset to whoever I work for. I am also willing and eager to learn new processes and skills to broaden my experiences in which I have acquired from other jobs.

Key Skills

Communication - I have the ability to communicate orally, in writing or via electronic means Teamwork – being a constructive team member, but also contributing practically to the

success of my team Leadership – being able to motivate and encourage peers to perform to their best, whilst

taking a lead Problem solving – Thinking things through logical way in order to determine key issues, often

also including creative thinking Flexibility/Adaptability - ability to handle the change and adapt to new

surroundings/situations

Self-awareness – knowing my strengths and skills and having the confidence to put them across

Commitment/Motivation - having energy and enthusiasm in pursing projects Interpersonal skills – ability to relate well to others and to establish good working

relationships Numeracy – Competence and understanding of numerical data, statistics and graphs Computers – Very comfortable on technical devices. Have a strong understanding of Office

and different data bases with data entry required Marketing – Successful campaigns on social media and posters around the local area

References

Ian Murray – General Merchandising manager - 07791431878

Kayleigh Lawrence – Phone shop manager - 07907203132