Jan vom Brocke Hilti Chair of Business Process Management

University of Liechtenstein jan.vom.brocke@uni.li

CAiSE´11 Panel on Green and Sustainable IT

Q1Which is the contribution that the information systems community (mainly as it is in CAiSe, about engineering

information systems) can give in this domain?

The Role of PROCESS in Green IT

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Process ChangeProcess Process ChangeChange

Green ITGreen ITGreen IT XX GreenBusinessGreenGreen

BusinessBusiness

Seidel, S., vom Brocke, J., Recker, J. (2011)

What can Business ProcessManagement do?

Process

Cost Time Quality

‘devil’s quadrangle’ (Reijers and Mansar, 2005).

Sustainability

Process

Time

Flexibility

CostQuality

Sustainability

‘devil’s quadrangle’ (Reijers and Mansar, 2005).

The Role of PROCESS in Green IT

Making processes green will ultimately lead to making process-centric organizations green.

A discussion of only those potentials that come out of the so-called “Green IT” systems is too limited to facilitate discussions that can help business executives in putting these Green IT solutions into business work.

It is impossible today to think of undertaking a major sustainability change initiative (involving the re-design of major business processes) without considering what information technology can do to that effect.

Still, it is equally impossible to think about any major redesign that does not call for major changes in how employees perform their jobs (Kotter, 1996). Employees and the management of employees are just as important as information technology in the transformation to sustainable practices and solutions.

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Seidel, S., vom Brocke, J., Recker, J. (2011)

Q2Which are possible research directions, which focus

would you suggest (green IT or IT for Green?)?

Leverage BPM for Green IS For research directions see: Watson et al. (2010), Elliot (2011), and Melville (2010) Here focus on the role of BPM Research:

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Process ChangeProcess Process ChangeChange

Green ITGreen ITGreen IT XX GreenBusinessGreenGreen

BusinessBusiness

Innovate Processes Transform Processes

Monitor Processes Improve Processes…

The „Green“ Process Management Lifecycle (extended from Hammer, 2010):

„Green“ Process Management Capabilities

(extended from de Bruin, 2007):

Strategic Alignment

Governance ModellingInformation Technology

People Culture

Factors

Capability Areas

• Process Improvement Plan

• Strategy and Process Capability Linkage

• Process Architecture

• Process Output Measurement

• Process Customers and Stakeholders

• Process Management Decision Making • Process Roles and Responsi- bilities

• Process Metrics and Performance Linkage

• Process Management Standards

• Process Management Controls

• Process Design and Modeling

• Process Implementation and Execution

• Process Control and Measurement

• Process Improvement and Innovation

• Process Project and Program Management

• Process Design and Modeling

• Process Implementation and Execution

• Process Control and Measurement

• Process Improvement and Innovation

• Process Project and Program Management

• Process Skills and Expertise

• Process Management Knowledge

• Process Education and Learning

• Process Collaboration and Communication

• Process Management Leaders

• Responsiveness to Process Change

• Process Values and Beliefs

• Process Attitudes and Behaviors

• Leadership Attention to Process

• Process Management Social Networks

BusinessProcess Management

Maturity Model

Seidel, S., vom Brocke, J., Recker, J. (2011), SIGGreenWorkshop, http://sprouts.aisnet.org/

Rosemann, vom Brocke (2010), The Six CoreElements of BPM, www.bpm-handbook.com

Leverage BPM for Green IS

Strategic Alignment

Governance ModellingInformation Technology

People Culture

Factors

Capability Areas

• Process Improvement Plan

• Strategy and Process Capability Linkage

• Process Architecture

• Process Output Measurement

• Process Customers and Stakeholders

• Process Management Decision Making • Process Roles and Responsi- bilities

• Process Metrics and Performance Linkage

• Process Management Standards

• Process Management Controls

• Process Design and Modeling

• Process Implementation and Execution

• Process Control and Measurement

• Process Improvement and Innovation

• Process Project and Program Management

• Process Design and Modeling

• Process Implementation and Execution

• Process Control and Measurement

• Process Improvement and Innovation

• Process Project and Program Management

• Process Skills and Expertise

• Process Management Knowledge

• Process Education and Learning

• Process Collaboration and Communication

• Process Management Leaders

• Responsiveness to Process Change

• Process Values and Beliefs

• Process Attitudes and Behaviors

• Leadership Attention to Process

• Process Management Social Networks

BusinessProcess Management

Maturity Model

Leverage BPM for Green IS

[Rosemann, vom Brocke 2010]

Leverage BPM for Green IS

Strategic Alignment: How to operationalise sustainability? What are the relevant value dimensions and how to measure them?

Governance: How to organise sustainability? What roles are needed and what procedures can be applied in specific organisational contexts?

Methods: How to identify the sustainability impact of processes. What extensions to modelling languages are needed?

IT: How to find technology supporting process change? What is sustainability enabling technology and what are best practice use cases?

People: How to educate people to adopt sustainability practices? What is the Curriculum of Sustainability Training?

Culture: How to identify, operationalise, and communicate values relevant for sustainable processes. How to transform people’s attitudes?

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Q3Your experience and results in the field

(is it difficult to get research results in this field in your opinion?)?

Opportunites and Challanges

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Process ChangeProcess Process ChangeChange

Green ITGreen ITGreen IT XX GreenBusinessGreenGreen

BusinessBusiness

• Management Science• Socio-Political Science• …

• Computer Science• Engineering• …

• Domain Knowledge• Environmental Science• …

Information Systems

Question 1

which is the contribution that the information systems community (mainly as it is in CAiSe, about engineering

information systems) can give in this domain

http://siggreen.wikispaces.com/

The Way Forward

IS researchers must consider process-related concepts such as process

change when theorizing about the role of IT in the transformation towards

sustainable organizations.

This will not only allow us to better understand the transformative power

of IS in the context of sustainable development, but also to proceed to

more prescriptive, normative research that creates a direct impact on the

implementation of sustainable, IT-enabled business processes.

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Seidel, S., vom Brocke, J., Recker, J. (2011)

References de Bruin, T. "Insights into the evolution of BPM in organisations", ACIS 2007 Proceed- ings.

18th Australasian Conference on Information Systems, 5-7 Dec 2007, Toowoomba, Australia. Elliot, S. "Transdisciplinary Perspectives on Environmental Sustainability: A Resource Base and

Framework for IT-Enabled Business Transformation," MIS Quarterly (35:1) 2011, pp 197-236. Hammer, M. “What is Business Process Management?” in: Handbook on Business Process

Management, Eds.: J. vom Brocke, M. Rosemann, Vol 1, 2010. Melville, N.P. "Information Systems Innovation for Environmental Sustainability," MIS

Quarterly (34:1) 2010, pp 1-21. Rosemann, M. vom Brocke J. “The Six Core Elements of BPM”, in: Handbook on Business

Process Management, Eds.: J. vom Brocke, M. Rosemann, Vol 1, 2011. Seidel, S., vom Brocke, J., Recker, J. "Call for Action: Investigating the Role of Business

Process Management in Green IS," Proceedings of SIGGreen Workshop. Sprouts: Working Papers on Information Systems, 11(4). http://sprouts.aisnet.org/11-4

Watson, R.T., Boudreau, M.-C., and Chen, A.J. "Information Systems and Environmentally Sustainable Development: Energy Informatics and New Directions for the IS Community," MIS Quarterly (34:1) 2010, pp 23-38.

Watson, R.T., vom Brocke, J., “Energy Informatics: A Critical Imperative for Information Systems”, in: Green IT: A Matter of Busienss and Information Systems Engineering?, in: Business & Information Systems Engineering (BISE), forthcoming.

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Professor Jan vom Brocke

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Jan vom Brocke holds the Hilti Chair in Business Process Management at the University of Liechtenstein. He is Director of the Institute of Information Systems and President of the Liechtenstein Chapter of the Association of Information Systems (AIS). Jan has published more than 170 refereed papers, including in the Business Process Management Journal (BPMJ), the Communications of the Association for Information Systems (CAIS) and the Management Information Systems Quarterly (MISQ). Jan is author and co-editor of 15 books, including Springer's Handbook on Business Process Management. Jan`s research on Green IT seeks to leverage BPM for sustainability transformations in organisations. He is co-editor of “Green Business Process Management”, a book which will be presented at ICIS 2011 in Shanghai. Since 2010 Jan has been a member of the SIGGreen Advisory Board of the AIS. In addition he serves as a trusted advisor on sustainability transformations for a wide range of institutions. He has been elected a standing member of the Academic Advisory Board of Swisscleantec, the Swiss trade association supporting sustainability objectives in industry and politics.