january 23-26, 2007 ft. lauderdale, florida selling your cfo on the benefits of ‘phasing in’...
TRANSCRIPT
January 23-26, 2007• Ft. Lauderdale, Florida
Selling your CFO on the benefits of ‘phasing in’ VoIP
Mike Matthews – Aculab
January 23-26, 2007• Ft. Lauderdale, Florida
So what is the challenge?
• CFOs are trained to ask good questions – Why should I spend this money?– What is the return on investment?– Are there any risks of doing this?– Is there an alternative we should consider?
January 23-26, 2007• Ft. Lauderdale, Florida
So what is the challenge?
• Communications managers trained to ask too– Am I keeping my organisation up to date?– How can VoIP give us a competitive advantage?– Is there a way of future proofing the solution?
January 23-26, 2007• Ft. Lauderdale, Florida
Let’s check the tension
Flexiblemigration
Safe ‘bluechip’ steps
Out of control Stiflinginnovation
January 23-26, 2007• Ft. Lauderdale, Florida
Phasing in VoIP – why?
• Lets you try the technology with low risk:– Time to learn new skills as you ramp up– Breathing space to find the ‘gotchas’– Organise good feedback from early adopters– Support the community of your early adopters well– Develop a good rapport with your vendor
• Lets you confirm the advantages ahead of full financial expenditure
• Lets you set the pace of changeControlled risk
January 23-26, 2007• Ft. Lauderdale, Florida
Phasing in VoIP
Enterprisebusiness
communications
Contact centres
Hosted servicedelivery
Enterprisebusiness
communications
Contact centres
Hosted servicedelivery
IP networkPublic switchedtelephone network
Wide area network
January 23-26, 2007• Ft. Lauderdale, Florida
Enterprisebusiness
communications
Contact centres
Hosted servicedelivery
Public switchedtelephone network
Phasing in VoIP
January 23-26, 2007• Ft. Lauderdale, Florida
Phasing in VoIP – TDM trunks
PSTNE1/T1
PRI/CAS100 BASE-T
Ethernet
Gateway
IP PBX
• Departmental IP communications system• Small office upgrade to IP communications
January 23-26, 2007• Ft. Lauderdale, Florida
Phasing in VoIP – IP trunks
IP LAN/WAN
E1/T1PRI/CAS
100 BASE-TEthernet
Gateway
TDM PBX
• Toll bypass• Converged voice and data
January 23-26, 2007• Ft. Lauderdale, Florida
Phasing in VoIP – look for advantages
• Reduces the risk• Helps cash flow • Allows continued depreciation of existing
equipment• Training and familiarity of new equipment can
be conducted in manageable steps
January 23-26, 2007• Ft. Lauderdale, Florida
Summary for success with your CFO
• Stick to the facts• Identify things that VoIP lets you do now
– Combine voice and data, save on cabling
• Identify things that VoIP will let you do in future– Add video functions– Increase desktop capacity more easily
• Contrast with current comms limitations• Confirm that you’ve great vendor support• Show your enthusiasm to make this work!
January 23-26, 2007• Ft. Lauderdale, Florida
Haben Sie irgendwelche
Fragen?
Have you any questions?
Est-ce-que vous avez des
questions?
Heb u enig vragen?
Le tiene cualquiera pregunta?
L'ha qualunque domande?
Имейте Вас любые
вопросы?
Czy maja Panstwo
jakies pytania?
Have you any questions?
January 23-26, 2007• Ft. Lauderdale, Florida
Thank you!
Visit Aculab at booth 1217