jaroslav Šnajdr: getting a business collaboration service into cloud: a case study
DESCRIPTION
"Want to build a complete service product in cloud? Come and learn what it takes." More at http://webexpo.net/prague2013/talk/getting-business-collaboration-service-into-cloud/TRANSCRIPT
Creating Samepage: Case Study
Jaroslav Šnajdr – Kerio Technologies – San Jose – Pilsen – [email protected]
Develop a product idea into viable business
Core Product
?
?
?
Create page with text, files and images
Share them with others
Make it simple for everyone
Kerio Workspace - The First Product
Download and install on your own server.
That’s what we’ve been doing since 1997. But not enough people are coming in
2012.
We need to go to the cloud.
Core Product
?
Infrastructure
?
Amazon or not?
Why Amazon? • Obvious default choice for most of you • Focus on your task • Huge credibility, people trust their data are
safe
Why we bought our own hardware? • Concerns about runaway costs • Zero experience with micro-services
Technology Stack (Rather Boring)
Core Product
?
Infrastructure
?
Supporting marketing and sales • Send people email and call them • Don’t spam – identify relevant targets
Tracking and Targeting Criteria • Starts registration, but doesn’t complete • Reaches 70% of storage limit • Creates more than 10 pages
Marketo • Collects usage data • Campaings based on rules
Salesforce.com • Tool for sales people for managing customer
relationships
Core Product
Sales Support
Infrastructure
?
Getting Paid by Customers • Subscriptions, invoices, prorating, refunds • Credit card processing • You cannot do it yourself
Getting paid by customers • Third party solutions available • Consulting available • Started at beginning of December, done by
Christmas
Core Product
Sales Support
Infrastructure
Billing
Thank you