joachim heinz: the future of enterprise social networks: powering business beyond social...
TRANSCRIPT
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
The future of enterprise social networks: Powering business beyond social collaboration Joachim Heinz, Director Digital Transformation & Agile Company J. Boye Aarhus 2015
1
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Workshop for Precision Mechanics and
Electrical Engineering
1886
2015
3 associates
360,000 associates
2
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Technology as a driving force for industrial development
Images from wikipedia.de
Steam – 1850
Electricity – 1900
Robotics – 1950
Networking – 1990
Cloud // mobile data // bandwidth //
3D print // …
Industrialization Digitalization
3
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Digital age in plain examples
1965
4
Source: sueddeutsche.de
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Today
market dynamics
Source: BetaCodex – Organize for complexity
Rise of the VUCA world
5
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
New business models
Influence on companies Start-ups changing value-added chains
Digitalization is changing markets and customers
Market leaders
6
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
7
2012 2013 2014 2015 2016
Step 1 “Enterprise2.0”
…….
Highly connected company
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Technology
Leadership & Associates
Processes & Guidelines
Organization
Social Business Principles
8
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Shifting company culture by hiding button for closed communities #transparency
9
!
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Thinking in collaboration optimization…
10
J. Boye 2015 - Aarhus - @joachimheinz
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Objective: Accelerate “TPZ” core process
Ca. 440 colleagues 25 locations Community +
high transparency
Result: High level of satisfaction Significant e-mail reduction Lean process
11
Enhanced social collaboration example
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
One-stop-shop for all relevant information regarding #socbiz: The Experience City
12
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Spreading the business value add with the #socbiz atlas – interactive map of best-practices
13
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
14
190,000
associates on-boarded
Bosch Connect
associates in
73 countries
78 success stories collected
27,000 communities
78% open
70,000 unique users per
day
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Todays' world Volatile Uncertain Complex Ambiguous
Todays' organization Solid Hierarchical Functional Slow
15
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
2012 2013 2014
Step 2 “Agility capabilites”
2015 2016
Step 1 “Enterprise2.0”
…….
16
Highly connected and agile company
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Firefox Community-based work
Crowd funding for projects
Airbnb Network enables the market place
LinkedIn Network enables expertise localization
17
Firefox Community-based work
Crowd funding for projects
Airbnb Network enables global market place
LinkedIn Network enables expertise localization
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
18
Network is key driver
New methods of business
financing and staffing
Collaborative sourcing
within an Enterprise
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Powering agility: ESN to bring together opportunities and people
19
Creators
Contributors
An environment where capability meets opportunity
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Business case experiments – Strengthening innovation
20
Associates create business ideas with needed resources
Each associate is assigned a part of innovation budget
Associates fund ideas
Associates self-nominate to contribute to ideas
Team is created once needed resources are
collected Project to realize idea
kicks-off
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
21
Still solid – in the background Connected teams to enhance organizational agility
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
The future of the ESN: Powering new forms of organizing teams means being the backbone for business
Communication & Collaboration Learning & Sharing Connected Teams
22
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
Ending the ROI discussion: The ESN will be the future backbone of organizations – and thus a prerequisite for business operations.
23
Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
J. Boye 2015 - Aarhus - @joachimheinz
THANK YOU!
24
Joachim Heinz +49 (0)172 1588805 [email protected] @joachimheinz https://de.linkedin.com/in/joachimheinz