joanna lord, vp marketing, porch - the future of brand

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The Future of a Brand Adapt or Die: @joannalord VP of Marketing Porch

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Page 1: Joanna Lord, VP Marketing, Porch - The Future of Brand

The Future of a BrandAdapt or Die:

@joannalord VP of Marketing

Porch

Page 2: Joanna Lord, VP Marketing, Porch - The Future of Brand

things have changed.

Page 3: Joanna Lord, VP Marketing, Porch - The Future of Brand

things have changed.

429 of the original Fortune 500 companies [1955] are no longer in

business today. adapt or die.

Page 4: Joanna Lord, VP Marketing, Porch - The Future of Brand

19th Century BRAND = “TRADEMARK”

The first definition of “brand” is the name given to a product or service from a specific source. Traditionally the logo, colors, and possibly voice of brand. Brand identity at it’s purest.

20th Century BRAND = “THE BRAND”

The intangible sum of a product’s attributes. Marketers realized that they could create a specific perception in

customers’ minds concerning the qualities and attributes of each non-

generic product or service.

21th Century BRAND = “BRAND”

What your prospect thinks of when he or she hears your brand name. All the

things: product, com pay, team, community, marketing, voice, affinity identity. More powerful that ever is

seeing loyalty and community.

the evolution of a brand

Page 5: Joanna Lord, VP Marketing, Porch - The Future of Brand

Over 150M projects uploaded. Over 3M professionals. Over 1M homeowners.

In 1,700 Lowe’s nationwide. Data coverage on over 99% of the U.S. homes.

Over 200,000 person community. Over 1.5M monthly visitors to Porch.

Over 100M in fundraising. Over 500 employees.

Over 1B dollars in projects done. Only a year and a half old.

Page 6: Joanna Lord, VP Marketing, Porch - The Future of Brand

what makes a great brand?

Page 7: Joanna Lord, VP Marketing, Porch - The Future of Brand

pillars of a great brand

product team community+ +

Page 8: Joanna Lord, VP Marketing, Porch - The Future of Brand

but what makes a brand

really stand out?

Page 9: Joanna Lord, VP Marketing, Porch - The Future of Brand
Page 10: Joanna Lord, VP Marketing, Porch - The Future of Brand

Driven by ever more demanding customers, pushed by emerging market competitors,

and inspired by companies like Apple, many businesses are re-discovering the power of

creativity and design, increasing investment in innovation, and trying to better

understand how brands drive their business.”

!

-Millward & Brown

Page 11: Joanna Lord, VP Marketing, Porch - The Future of Brand

so how do they do it?

Page 12: Joanna Lord, VP Marketing, Porch - The Future of Brand

it’s time to rethink the responsibility of a brand.

[reframe]

Page 13: Joanna Lord, VP Marketing, Porch - The Future of Brand

present a value exchange beyond the product.

Page 14: Joanna Lord, VP Marketing, Porch - The Future of Brand
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create a rally point worthy of their time.

Page 19: Joanna Lord, VP Marketing, Porch - The Future of Brand

simplify, grow, everyday

give people the power to share

make the world your home

be less busy

Page 20: Joanna Lord, VP Marketing, Porch - The Future of Brand

why do you wake up every morning?

the world wants more of that.

simplify, grow, everyday

give people the power to share

make the world your home

be less busy

Page 21: Joanna Lord, VP Marketing, Porch - The Future of Brand

why do you wake up every morning?

the world wants more of that.

Page 22: Joanna Lord, VP Marketing, Porch - The Future of Brand

Every day we run up the stairs and we ask ourselves “how can I help a

homeowner love their home” or “how can I put the professional in a

better place.”

Page 23: Joanna Lord, VP Marketing, Porch - The Future of Brand

empower your consumers.

Page 24: Joanna Lord, VP Marketing, Porch - The Future of Brand

It’s all about permission marketing. Which is shorthand for understanding the boundaries from brands in a world where customers are in control. We believe the next step along this curve will be the notion of digital permission: the granting of rights by customers within the digital world.!!

- Seth Godin

Page 25: Joanna Lord, VP Marketing, Porch - The Future of Brand
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let’s bring this full circle

things have changed.

Page 31: Joanna Lord, VP Marketing, Porch - The Future of Brand

You must do it better than it’s !ever been done before.

Page 32: Joanna Lord, VP Marketing, Porch - The Future of Brand

thank you.Questions? ping me.

i love talking about this stuff. @joannalord

[email protected]