job satisfaction@rann sugar project report mba hr

RSSK Job Satisfaction

TABLE OF CONTENTS

SL.NO TITLES PAGE. NO

1 CHAPTER – 1 EXCUTIVE SUMMARY:

INDUSTRY PROFILE. COMPANY PROFILE. NEED FOR THE STUDY. OBJECTIVES. SCOPE OF THE STUDY. METHODOLOGY. FINDINGS. CONCLUSION. RECOMMENDATION.

2 T0 5

2 CHAPTER – 2

INDUSTRY PROFILE. COMPANY PROFILE.

6 To 9

10 To 48

3 CHAPTER-3

RESEARCH METHODOLOGY 49 To 53

4

CHAPTER-4

DATA ANALYSIS & INTERPRETATION 54 To 66

5

CHAPTER – 5

FINDINGS

RECOMMENDATIONS

CONCLUSION.

67 To 70

6 CHAPTER-6

BIBLIOGRAPHY QUESTIONNAIRES

71 To74

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EXCUTIVE SUMMARY

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EXECUTIVE SUMMARY

Industry profile:-

India is the largest consumer & second largest producer of sugar in the world. The Indian

sugar industry is the second large agro industry Located in the rural India. The Indian

sugar has a turnover of Rs.500 billion per annum & it contributes almost Rs.22.5 billion

to the central & state as tax, and excise duty every year. It is the second largest agro-

processing industry in the country after cotton textiles. With 453 operating sugar mills in

different part of the country, Indian sugar industry has been a focal point for a socio-

economic development in the rural areas. About 50 million sugarcane farmers & a large

number of agricultural labors are involved in sugarcane cultivation & ancillary activities,

constituting 7.5 % of the rural population. Besides, the industry provides employment to

about 2 million skilled/semi-skilled workers & others mostly from the rural areas. It also

produces alcohol, which is used for industrial &portable uses, & can be used to

manufacture ethanol, an ecology friendly &renewable fuel for blending with petrol. The

sugar industry in the country uses only sugarcane as input; hence Sugar Company’s have

been established in large sugarcane growing states like Uttar Pradesh, Maharashtra,

Karnataka, Gujarat, and Tamil Nadu & Andhra Pradesh.

Company profile: [

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The Ranna sugar is one of the leading sugar producing industries in Karnataka. It is a

situated near Timmapur village. It is universally acknowledged that India is the homeland

of sugarcane and sugar, It was registered as co-operative society on 29/7/1992, itself and

Govt has given license has 2599TCD. In the same year government has given registration

number is DSK/REG/182-83 dated: 29/07/1992. From that onwards it started issuing the

shares to the public this issuing of shares comes to end in the year 1997. During these

periods they purchased 200 acres of land at Timmapur (Mudhol Taluka) village at a cost

of Rs.24 lakh. The 1st trial crushing was taken in the month of May from 19/05/1999 to

10/06/1999. In 1999, Ranna Sugar co-operative society aimed at overall improvement and

establishment of electricity producing unit, with the help of Government of India and

support of members, the society got a sound financial source. It aimed at serving their

best to the customer and to improve and encourage farmer members. It aimed at

providing stability to the cane cultivator farmer in whole Bagalkot district.

NEED FOR THE STUDY:

This project acts as a reference guide or as a source of information.

It gives the idea about the job satisfaction in industry. The main scope of the study

was to put into practical the theoretical aspect of the study into real life work

experience. The study deals with analysis questioners of many people and idea

about industry job satisfaction. And also study has been conducted for gaining

practical knowledge about HR practices.

OBJECTIVE OF STUDY:-

Assessing the level of job satisfaction at Ranna Sugars.

To bring out the opinion and suggestion of employees at Ranna.

To identify the satisfaction factors of employees.

To identify the perception of employees and the factors causing

dissatisfaction.

METHODOLOGY :-

. In preparing of project the information collected from the two sources

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Primary Data. Secondary Data.

Method of collecting primary data was through questionnaire and personnel

interview and secondary data has been collected through Internet, observation, company

manual etc. For the purpose of study employees of the RANNA Sugar Company have

been chosen as a sample size of 100 through convenient random sampling. Data collected

was tabulated and interpretated by using SPSS software to derive conclusion.

Findings

Medical facility provided to the employees is highly satisfied as management is

highly concerned about the employees and their health

The relationship between the management and employees is good.

61% of employees say they are satisfied with the way their grievances are addressed.

Transportation facility provided by the company is not up to the mark, because 35%

respondents are strongly dissatisfied.

Recommendation:

Ranna Sugar can have a separate HR department which helps the company

to know the employees needs and desires and they should conduct the

training and orientation programmed and also look after all the HR

activities for the employees and this in turn can help to increase the

productivity of the employees.

There employee of Ranna Sugar industry has been good relation with his

manager and also make goods relation between director of company.

They can also try to provide transport facility as most of employees are not

having convenient local buses or they can provide bus facility from factory

site to nearest city.

Conclusion

As the RANNA SUGAR industry’s management is good, they should upgrade

their management efficiency and should have a good relationship with the employees.

Finally to conclude, the project gave me an opportunity to observe the various theoretical

aspects, employees and management were very cooperative through that i got to know

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their opinion regarding job satisfaction. From this I can say that management at Ranna

Sugars is concerned about employees.

INDUSTRY PROFILE. COMPANY PROFILE.

ORGANISATION CHART SWOT ANALYSISE PRODUCT PROFILE

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INDUSTRIAL PROFILE

The Historical Background Of The Indian Sugar Industry:

The sugar industry is proud to be an industry, which spreads the taste of sweetness to the

mankind. The history of origin of this industry is as old as the history of main him self.

Sugar is generally made from sugarcane and beet. In India, sugar is produced mainly from

sugarcane. India had introduced sugarcane all over the worlds and is a leading country in

the making sugar from sugarcane.’

Saint Vishwamitra’ is known as the research person of the sugarcane in religious

literature. We can find the example of sugarcane in Vedic literature also as well as

sugarcane. We can also find the reference of sugar and the sugarcane in Patanjali’s

Mahabashya and the treaty on the grammar of ‘Panini’. Greek traveler ‘Niyarchus’ and

Chinese traveler ‘Tai-Sung’ have mentioned in their travelogue that the people of India

used to know the methods of making sugar and juice from sugarcane the great Emperor

Alexander also carried sugarcane with him while returning to his country.

Thus from different historical references and from some ‘Puranas’ it can be concluded

that method of making sugar from sugarcane was known to the people of Bihar. The

historical evidences of sugar industry prospering in ancient India concrete and this has

helped to develop and prosper the co-operative sugar movement in India.

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Indian sugar industry:

India is the largest consumer & second largest producer of sugar in the world. The Indian

sugar industry second large agro industry Located in the rural India. The Indian sugar has

a turnover of Rs.500 billion per annum & it contributes almost Rs.22.5 billion to the

central & state as tax, and excise duty every year. It is the second largest agro-processing

industry in the country after cotton textiles. With 453 operating sugar mills in different

part of the country, Indian sugar industry has been a focal point for a socio-economic

development in the rural areas. About 50 million sugarcane farmers & a large number of

agricultural labors are involved in sugarcane cultivation & ancillary activities,

constituting 7.5 % of the rural population. Besides, the industry provides employment to

about 2 million skilled/semi-skilled workers & others mostly from the rural areas. The

industry not only generates power for its own requirement but surplus power for export to

the grid based on by-product-bagasse. It also produces alcohol, which is used for

industrial &portable uses, & can be used to manufacture ethanol, an ecology friendly

&renewable fuel for blending with petrol.

The sugar industry in the country uses only sugarcane as input; hence Sugar Company’s

have been established in large sugarcane growing states like Uttar Pradesh, Maharashtra,

Karnataka, Gujarat, and Tamil Nadu & Andhra Pradesh. In the year 2005-06 these six

states contributed more than 85 % of total sugar production in the country;

International Sugar Industry:

Demand- Supply:

Brazil, and India are largest sugar producing countries followed by China, USA,

Thailand, Australia, Mexico, Pakistan, France and Germany. Global sugar production

increased from approximately 125.88 MMT in 1995-1996 to 149.4 MMT in 2002-2003

and then declined to 143.7 MMT in 2003-2004, whereas consumption increased steadily

from 118.1 MMT in 1995-1996 to 142.8 MMT in 2003-2004 as shown in below given

chart. The word consumption is projected to grow to 160.7 MMT by 2010 and 176.1

MMT by 2015.

The world’s largest consumers of sugar are India, China, Brazil, USA, Russia,

Mexico, Pakistan, Indonesia, Germany and Egypt. According to USDA Foreign

Agriculture Service, the consumption of sugar in Asian countries has increased at a faster

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rate, as a direct result of increasing population, increasing per capita Income and

increased availability.

Contribution of Sugar Industry to Indian Economy.

Sugar industry contributes about Rs.1650 crores to the Central Exchange as excise duty

and other taxes annually. In addition, about Rs.600 crores is realized by the State

Governments annually through purchase tax and cane. At the prevailing sugarcane price,

the total sugar cane produced in the country value at about Rs.24000 crores per year.

World Sugar Trade:

Word trade in raw sugar is typically around 22 MMT and white sugar around 16 MMT.

Brazil is the largest importer, followed by EU, Thailand, Australia and Cuba. The largest

importers are Russia, Indonesia, UK, South Korea, Japan, Malaysia, the Middle East, and

North Africa.

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COMPENY PROFILE RESEARCH METHODOLOGY

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COMPANY PROFILE:

LOCATION : The RAYATAR SAHAKARI SAKKRE

KARKHANE NIYAMIT (R.S.S.K.N).

Factory: Timmapur Mudhol, Tq: Mudhol

District: Bagalkot

ESTABLISHED IN : 25/11/1999

REGESTERED NO : DSK/REG/182-83

WEEKLY HOLIDAY : SUNDAY

WORKING SHIFT : 4 am to 12 pm, 12 pm to 8 pm, 8 pm to 4 am

FINANCIAL : The Karnataka State Co-operative sugar Factories

BANKERS OF THE : IDBI - Bangalore

COMPANY D.C.C Bank Timmapur,

D.C.C.Bank Mudhol

DCC Bank Bijapur

ARAE OF OPERATION : Andra Pradesh, Uttar pradesh

(NATIONALLY) Tamilnadu, Maharashtra, Bihar

(LOCALLY) : Mudhol, Bagalkot

Bilgi, Jamakhandi

Badami

AWARD : “PARTHA SARATHI”

COMPITITORS : Nirani sugars Ltd

Prabhulingeshwar sugar Pvt Ltd

WORKERS : 947

NO OF SHAREHOLDER : 10822

PRODUCT : Sugar

BY PRODUCT : Two Types Product

Molasses

Bagasses

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INTRODUCTION TO RANNA SUGAR INDUSTRY.

It is universally acknowledged that India is the homeland of sugarcane and sugar,

Ranna sugar industry is one of the leading Sugar producing industries in Karnataka. It

was registered as co-operative society on 29/7/1992, itself and Govt has given license has

2599 TCD. Due to many reasons the industry lagged behind.

In 1999, Ranna Sugar co-operative society aimed at overall improvement and

establishment of electricity producing unit, with the help of Government of India and

support of members, the society got a sound financial source. It aimed at serving their

best to the customer and to improve and encourage farmer members. It aimed at

providing stability to the cane cultivator farmer in whole Bagalkot district.

Ranna Sugar industry is engaged in producing quality sugar to the selected

customers and producing co-generation electricity for home load purpose (internal use)

and the remaining is exported to KPTCL. These productions are related as the material

for the both production is same, therefore it is called as co-generation electricity.

In the same year government has given registration number is DSK/REG/182-83 dated:

29/07/1992. From that onwards it started issuing the shares to the public this issuing of

shares comes to end in the year 1997. During these periods they purchased 200 acres of

land at Timmapur (Mudhol Taluka) village at a cost of Rs.24 lakh. The 1 st trial crushing

was taken in the month of May from 19/05/1999 to 10/06/1999. The performance of the

factory in this period is as under.

Total Cane Crushed 123.28MT

Sugar produced407989Qtls.

Recovery 12.50

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The 1st regular season starts in the year of 1999-2000, from 25th NOV 1999 to 28th

June 2000 (217 days). The progress achieved during this season is as follows:

Total Cane Crushed 4,07,989 MT

Sugar produced 5,10,015 Qtls

Recovery 12.50%

Molasses produced 17,360 NT

The estimated project cost of R.S.S.K.N Sugar factory was Rs.47.250 as prepared

by the Karnataka State Co-operative sugar Factories Ltd, Bangalore. And this report has

been appraised by the IFCI, New Delhi.

10% Member shares Rs.4,725 crores

30% Government Rs.14,175 crores

60%Term loan from

Financial InstitutionsRs.28,350 crores

Total Rs.47,250 crores

INVESTMENT:

Members share 10%

Government

60%

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30%Financial


Vision

To become one of the dignified company in the country.

To give due importance for the development of society.

Mission

To support employees and farmers development for the fullest extent

To improving operation sector.

.

Quality policy:

His quality policy is to meet & exceed customer satisfaction by Adopting better quality

management system practices Setting suitable objectives & targeted of reviewing them

periodically for continually improving the effectiveness of the quality management

system

Product Profile:

The main & direct product of the sugarcane is a sugar. The factory has by-products

like distillery, arrack, co-generation & ethanol etc.

Sugar cane

[Main production] [By product]

Sugar distillery

L arrack

M compost

S1 power by Co-generation

S ethanol

L=large M=medium S1=small S2=small2

Size of bags: 50kg &100kg

Packing: plastic & jute bags

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DISTILLARY

The factory had installed its own Distillery Unit in August 1972 as a bye-product

industry with its capacity of 18,000 liters per day .However taking into consideration the

stage wise expansion of the Sugar Mill and the excess availability of molasses, the

installed capacity were later on increased to 27,000 Liters. Which was further expanded

54,000 Liters. Of Rectified Spirit per day commencing the enhanced capacity production

during the year 1982 consuming the entire quantity of molasses produced by the Sugar

Mill. The average recovery of Spirit per MT of molasses is 265 Liters. This distillery Unit

established at a cost of 202.76 lakhs, is now contributing its revenue of Rs.18.00 Crores

per annum to the Sugar Industry. This unit celebrating its Silver Jubilee in the year 1997

is now marching towards the Golden Jubilee Celebration.

.SPENT WASH MANEGMENT IN DISTILLERY THROUGH RESOURCE

RECOVERY AEROBIC COMPOST.

Can molasses based distilleries are the major water polluting industry .The spent

wash generated from the distillation of fermented wash is highly acidic with high

concentration of organics.

A waste water management practice with resource to recovery implemented in our

distillery. Spent wash is utilized for aerobic compost of press mud, a by-product from the

cane based sugar mill for production of manure.

Considering the problems in the treatment and deposal distillery spent wash on land

or into surface wear, spent wash management option with recourse to zero effluent

discharge seems to be the most appropriate. Distillery spent wash contains potassium,

phosphates and sulphate in high concentrations and in addition, calcium, nitrogen,

iron sodium and chlorides which as the essential nutrients of plants. Similarly,

presumed, a waste product generated from sugar mill also contains nitrogen

phosphorus, potassium, and calcium besides organic matter and traces of sulphur.

ETHANOL

The factory also has planned to install Ethanol Plant at the factory site having capacity

of 30,000 LPD for which a detailed Project report is under the progress.

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SWOT Analysis

Strengths weakness Opportunities Threats

Credibility: Sound

governance, reflected in

timely financial

closures, conservative

financial policies and

promoter contribution

during industry

downtrend.

Seasonal:

It is a seasonal industry

and so operates during

the sugarcane season.

Production:

Potential to enhance sugar

production and sugar recovery

rate.

Government:

Adverse government

policies.

Framer relationship:

The Company enjoys

robust relationships

with more than 1 lakh

farmers.

Delay in decision

making:

As it has a huge

organization structure

decisions are delayed.

Domestic market:

Huge potential in the domestic

market with per capita

consumption less than the

global average.

Irrigation:

Non-Availability of

ground water for

irrigation.

Location: The

Company enjoys a

presence in north

Karnataka, benefiting

from its reputation in

sourcing cane and

employing

professionals.

Huge receivables:

The company has huge

debts which are still not

recovered

By-products:

Increasing demand for high-

value by-products such as

exportable power through

bagasse and fuel ethanol.

Soil:

Deteriorating soil

quality due to

increased use of

fertilizers and

pesticides.

Recovery: The

Company’s average

recovery of 11.65% in

2007- 08 was nearly 20

bps higher than the

recovery average in the

region.

Non integrated:

The integration of cane

with sugar and ethanol is

not present which could

accelerate some profit

during industry recovery.

Transition:

Transition from an adverse

sugar cycle to a favorable

sugar cycle.

Price:

High price of

sugarcane demanded

by farmers.

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ORGANISATIONAL PROFILE:

Chairman : Shri. R.S.Talewad

Voice chairman : Shri, AnantRao Ghorpadhe.

Managing Director : Shri, S.S.Pujari

Board of Directors : Shri, Ashok M Patil.

Shri, Uday V Sarwad

Shri, K.S.Patil

Shri, G.P.Patil

Shri, L.S.Chinnanavar.

Shri, Ramesh. Tungal

Shri, L.S.Talewad.

Shri, Rajugouda Patil.

Shri, Dayanand Patil.

Head of Department:

Finance : Shri, S.K.Kulkarni.

Administration :

Cane section :

Production : Shri, R.N.Patil (Chief engineer).

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ORGANISATIONAL STRUCTURE

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BOARD OF DIRECTORS

COGENERATION

ENGENEERING

PURCHASE

MANUFACTURING

SALES

H.R Department

AGRICULTRAL

INFOSTRUCTURE

ACCOUNTS

MANAGING DIRECTOR

ADMINISTRATION


STUDY OF DEPARTMENTS

1. Administrative Department.

2. Purchase Department

3. Sales and Distribution Department

4. Finance Department

5. Cane Development Department

6. Production Department

7. HRM Department.

8. Manufacturing Department.

9. Engineering Department.

10. Electrical Department.

1] ADMINISTRATIVE DEPARTMENT:

SHARE SECTION:

The share section is one of the important sections because more than half of the

share capital is collected from the share holders.

There are five classes of shares:

“A” Class- Grower members

“B” Class- Co-operative institution

“C” Class- State government

“D” Class- Non grower members

“E” Class- Outside members.

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The person who wants to become a member has to follow the procedure/rules.

He has to fulfill appropriate application given by the share section authority. If the

Directors approve the application, then only he is treated as shareholder of the factory.

After the approval he has to pay the amount equivalent to face value of the share.

There is no transferability of share. If at all he wants to transfer his shares, he

has to transfer to such a person who is the member of the factory. If transfer to another

person it is not valid and such shares get cancelled. For the identification of its

members, the factory issues share certificates and identity cards to such shareholders.

This section gives identity card only. This section is also send notice to the

concerned members on behalf of the factory. They maintain two types of books of

accounts

b. TIME OFFICE SECTION:

Function:

1) Distribution of salary according to the workers attendance.

2) Sanctioning of leaves to workers.

3) Maintaining working bell.

4) It maintains present and absent record daily

5) It report daily Attendance To concerned section.

6) Showing the absent report to the HOD’

7) It maintains salary register book

There are 941 workers working in this factory. As this is a new establishment of

all working on daily wages. Within a few months the management is going to take

workers as permanent at present only on leave in a month is sectioned to the workers.

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STRUCTURE:-

The factory runs three shifts in a season-

Shift Starting time Closing time

1st Shift 4am 12pm

2nd Shift 12pm 8pm

3rd Shift 8pm 4am

One general shift 8.30am to 5.30pm for both season and off season.

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Time keeper

Assistant time Keeper genre

Bill clerk

Shift time keeper

Leave clerks

Attendee

Attendee peon


Types of Leaves:

1. Sick leaves: Sick leave provided to employees 15 days Per year

2. Casual leaves:

Casual leave provided to employees 12 days Per year

3. Earn leaves:

If employee attends 30 days in a month then he is eligible for 3 days Earn leave

C) TELEPHONE OPERATING SECTION:

In this section EPABX system is i.e. “Electronic Private Automotive Branch

Exchange”. Hear only one person is operating in this section. He is the person who

connects the incoming calls to different departments of the factory and also out going

calls.

D) watch & ward section:

The main function of this section is to secure factor related assets. It maintains

books regarding in & out vehicles & visitors. Report to concerned section & to general

accounts.

Total number of security guards is 35. There are 7 to 8 security guards in every shift.

DUTIES OF SECURITY OFFICER

1 Maintain the silencing in the factory area.

2 Time maintenance of workers.

3 Raw materials are checked according to the voucher.

4 Incoming materials are checked, if they are right, they will records

inward and seal the bill and leave inside.

5 If out going material from the industry that person must and should have

got pass and it is entered in outwards.

6 If goods are returnable, it will be entered in return A/C book.

7 All times of A/C’s are submitted to M.D. daily.

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Structure:-

E) Vehicle section

List of vehicles

Trucks 50 cane supply

Marshal jeeps 01 office use

Tata Sumo 01 office use

Mahendra (207) 01 goods supply

Motor cycle use 13 field officer

Mixing machine 01 compost

Bullock carts 125 cane supplies

Tractors 45 cane supply

Structure

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Security officer

Assistant security

Leave clerk

Gate clerk

Mazudars

Automobile engineer

Assistant automobile

engineer

Technician

Drivers

Computer head clerk

Peon

Computer operator


Functions:

Maintenance of the vehicles.

Repair of the vehicles in off-season.

Maintaining the vehicles account

F) COMPUTER SECTION (E.D.P):

The total number of employees working in this department is 4. This section is to

maintain all types of records that are very important for the organization and the

following departments are computerized in the factory,

Weigh bridge department

Cane accounts department

Time office department

Laboratory department

Stores department

Sales department

Purchase department

General accounts department

Sales accounts section

STRUCTURE:

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Functions:-Designing of the packages required

Programming of the LAN.

Maintaining of server.

2] PURCHASE DEPARTMENT:

It is also a important section in administrative department in performing the

activities of purchasing. In this section there are two employees, one is purchase

manager and another one is purchase assistant. The purchase manager issues the

purchase order from various section of the factory. He estimates the cost purchase and

accordingly he go for direct purchases or purchases through purchase committee.

SOME SPECIFIC CONDITONAL TO PURCHASE MATERIAL

The material received or any reason what so ever will be returned to the

suppliers at their own cost.

The material should be recently packed if any breakage, leakage it is the

responsibilities of the supplier

All the disputes arising out of the transaction

Sales tax will have refunded if changed extra

The order will be treated as canceled if goods are not supplied then the specific period

FUNCTIONS:

Purchasing materials

Calling quotations

Placing before meeting for decision

Passing bill to Account section for payment

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Junior assistant


STRUCTURE:

Purchase

Clarks

Attainders

3] SALES DEPARTMENT:-

This section will take care of all the sales transactions like sale of

Sugar,

Molasses,

Bagasse.

Scrap material.

STRUCTURE:

Sales officer

Senior assistant

Peon / attended

In the sugar industry sugar is sold according to central govt. guidance & release.

Marketing & advertising is not necessary in sugar industry. Any how customer relationship is necessary to convert the stock into cash.

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Functions:

Getting order from parties.

Arranging for delivery to parties.

Maintaining record of sales.

Sending report to managing director

Stocking planning godown maintenance

Sales of the sugar are done in two ways

Free sales

Levy sales

4) FINANCE DEPARTMENT: Finance is the lifeblood of business one cannot

imagine a business without finance department because it is the central point of all

business activities. Finance dept. of Ranna sugar factory plays a very important role, as

it is here that decision with to procurement & utilization of funds are taken. Such

decision includes the preparation of various budgets, allocation of funds for various

activities or division of the firm as well as distribution of profits etc.

An account section is also including in the finance dept. it helps in achieving

the objectives of the company. Proper management of the fund is necessary for

effective management

Structure:

Account Officer

Cane Accountant

General Accountant

Casher

Clerk

Finance department or accounts department in two sections.

A) General account section

B) Cane account section

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A) General account section:

In general accounts section book keeping is followed. General account

transactions like receipts and payments registers are maintained. Receipts include sales

process of sugar, molasses, share amount, etc. Payments include salary, tax, etc.

maintaining audit and audit rectification is done, annual account and monthly account

are and maintained.

Some other types of registers are maintained by this section are:

Advance register

Contractors register

Contra register

Fixed assets register

Bank register

Expense register

Functions:

Its main function’s to finalize each & every record of the factory.

It prepares profit & loss a/c & balance sheet.

It executes financial activities in factory.

Ratio analysis.

Report to the management.

Conduction of meetings.

B) Cane Account Section: This section maintains the cane accounts and cane bills.

This section purchases the cane on daily basis and prepares accounts of forthrightly

basis. In addition, will take care of all cane suppliers accounts and department manager

separates accounts for cane suppliers. The section will provide cane bill once in a

month desired by the higher authority. While giving cane bill, department will debut all

the expenses and advances which is given to the cane suppliers in terms of seeds,

fertilizers and transportation facilities and also harvesting of the cane that all the

expenses are given by the factory.

The registers maintained in this section are:

Self harvesting payment registers.

Harvesting bills.

Cultivator payment registers.

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FUNCTIONS:

it maintains the records regarding cane supplier, harvesting gangs & transporting

parties.

Sugar cane billing, harvesting gangs billing, & transport parties billing.

A/c’s regarding the bills of the sugar cane purchase.

CANE DEVELOPMENT DEPARTMENT

Cane Manager

Office manager Cane Cane Procurement Manager Cane Dev Manager

Cane Officers Cane Officers

Field Assistants Field Assistants

Objectives of the CDD:

To get best quality of cane at a right time

To improve the variety of the cane

To provide all facilities like seeds, fertilizers, unloading and loading charges

Main objectives are to receiving exactly 2500 TCD

To undertake seeds development program

IN SEASONAL RECOVERY OF R.S.S.K.: BABASAB PATIL 29


CANE SUGAR RECO YEAR DATE DAYS DEVELOPMENT PRODUCTION VERY 1999-2000 25/11/1999 TO 28/6/2000 217 407989 510015 12.502000-2001 19/11/2000 TO 15/5/2001 178 352938 436300 11.912001-2002 29/10/2001 TO 05/4/2002 159 354028 424670 11.442002-2003 21/10/2002 TO 29/4/2003 191 503083 585700 11.47 2003-2004 05/11/2003 TO 13/1/2004 69 115321 127000 10.68 2004-2005 21/10/2004 TO 18/1/2005 90 105687 115850 10.882005-2006 02/11/2005 TO 21/4/2006 170 351953 400151 11.39 2006-2007 28/10/2006 TO 09/6/2007 225 520288 608549 11.602007-2008 20/11/2007 TO 26/5/2008 189 379020 446699 11.65 2008-2009 02/10/2008 TO 25/2/2009 145 238681 255400 10.60

PRODUCTION DEPARTMENT :

STRUCTURE:

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Production Department

Laboratory Incharge

Laboratory Chemist

Laboratory Boys

Deputy Chief Chemist

Manufacturing Chemist

Staff and Workers


The production department is one of the core parts in every process based

industry. In addition, it plays a vital role in the organization for smooth going in every

sugar industries; Production department is divided in to two sections.

a) Engineering department

b) Manufacturing department

Engineering Department :

STRUCTURE:

Chief Engineer

Mechanical Electrical section Workshop Stores

Section section

Cane Boiler

Weighment section

Cane unloading Power

Arrangements generation

Cane

Preparation

Milling

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Mechanical Section:

This includes all the mechanical process that is right from the cane weighment

till milling (obtaining of sugar juice) for further processing. This section includes 4

main steps they are…..

. A. Cane weighment arrangements

B. Cane unloading arrangement

C. Cane preparation

D. Milling

Cane weightment arrangements:

Cane weightment is totally computerized process. Hear the cane weightment is

carried through electronic platform called “weighs bridge”. This electronic platform is

of two types. One with the capacity of 40 tons for lorry and tractors and other with a

capacity of 10 tones for only cart.

Hear after weighing the cane a slip is provided so that particular farmer

which has the details of total weight of the cane, total trips, timing, vehicle number,

variety of sugarcane and other details. And after this when the vehicle comes back after

unloading the sugar cane, empty vehicle weight all their data stored in the computer and

final copies are listed for further actions.

Cane unloading arrangements:

Hear the weighed sugar cane is unloaded and sent further for cane preparation.

Further unloading cane there are 2 un loaders with the help of sling attached

instruments cane is loading on the feeding table.

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Cane preparation:

After feeding the sugar cane on feeding tables with the help of levelers which

avoid overloading of sugar cane is sent to primary cutter, which cut the sugar canes in

to small pieces, further fine fibers are obtained from there process by passing them in

the fibrizer.

Milling: After fibrizering the cane passing the prepared fiber cane through a set of

mills carries on milling weighted hot water is also added in the course of crushing for

better extraction of juice. After crushing the juice is sent for further process

Electrical section :

This section has two other sub sections. They are …

Boiler section

Power section

Boiler section:

No of boiler 2 numbers make pune.

Capacity: 40 TPH (Tones per hour), working pressure: of 45kg/ cm2, Temperature:

440+50C, KTK: 2250(BOILRE 1), KTK: 2251(BOILER 2),

Mainly use as waste of cane called bagasses. This waste of cane is used in

generation steam for production of electrical.

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Power generation

Process chart of Co-generation

Water treatment

Make up water

Feed water tank

Deareator tank

[Heating 110o c]

Pumping

Stream drum

Turbine

Generator [electricity]

Functions of power generation department are given below .

To generate power at high quantity.

To distribute it to different areas, as KPTCL.

To provide better working conditions to their workers for safety.

4 MW, 11 KV turbo alternators using for home consumption.

Around 8.5 MW is exported to KPTCL.

Power production 12.5 MW per hour.

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3. Workshop:

In this workshop machinery work is done. The spares, materials are fabricated

using lathe machines in the workshop shaping like square cutting and other etc. are also

done in the workshop. Following machines are used in the workshops.

Lathe machines for round job.

Radial drilling machine for drilling work.

One Hacksaw machine for cutting.

One grinding machine for tool grindings.

Workshop is the main section in the engineering section.

In this Department the workers working section is divided in to 3 shifts and 1

general shift jobs in this section are as given below.

Turner

Driller

Mini store keeper

Welder

Work shop fitter

Hummer man

Helper

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Stores Section:

Various section spare parts are stored in stall system and all the units are

computerized and given a code number. Bin card and other system are followed hear.

These stores materials are normally required for preventive maintenance during seasons

and off seasons for servicing and over rolling

Functions:

To make the material requisitions for the purpose of knowing the quantity

Material.

To make purchase order or in simple terms the tender.

To make approval memo for verification of materials.

The main function of store department is to prepare a bin card.

The store department issued material with reference with store requisition.

To make classification & codification of materials.

Receipt of material.

Inspect it with ordered quantity, quality & if any other specifications.

Some of the material like chemical is to be sent to laboratory for inception &

Testing.

Getting indents from departmental head & issuing it.

To make purchase return if the material are rejected.

To maintain minimum level of materials.

Informining purchase department when material required

Structure:

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STORE KEEPER

Clarks Tool room Clark Diesel room Clark

Attainders Tool room attainders Clarks

Daily wage labors Attainders

Store section is also important section in the administrative department. All

types of materials are kept in this section. Which are required for the factory smooth

running. The section works day and night. Shift is changing every 8 hours. This section

is maintained by the stores keeper. The main work of this section is providing the

materials to the required departments.

Those stores section maintains some books like

Transport.

Bin card.

Daily issued.

Monthly issued.

It is also one of the section under Administration department, there are

total of 7 employees working in this section.

STORES ACCOUNT :- After receiving the materials from suppliers quantity will

be verified. The details of the materials will be entered in to transport registered and

approved memo will be sent to the departments for getting quality approval. They

keep bin cards for each different items receipt from the suppliers with details.

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DIESEL BANK:

They issue diesel to the party against indents brought by the parties and issued is entered in the daily issue register.

TOOL ROOM:

Tool room is personnel issue the materials to the workers on temporary loan and retainable basis entering in the register.

List of the registers:

Transport register.

Approval memo book.

Bin card files.

Purchase order.

In store there are two sections

Transport entry table.

Store receipt table.

Transport entry table:

They maintain records the receipt of material at what data, at what time, vehicle number, &quantity in kg. Acknowledgement from vehicles etc.

Store receipt table

The store keeper maintain the record of receipt of materials, serial no’s made of

transport, purchase order reference, bill no’s the name of the supplier etc. the store

keeper has given proper condition to the material to identify the materials.

MANUFACTURING DEPARTMENT

Manufacturing section is again divided in to 2 sub sections

Laboratory

GodownLABORATORY: Laboratory plays a significant role in sugar production. The Key

activity of laboratory is checking the content of sugar in the sugar cone and fixing the

correct shape and size of sugar. The la prepared hourly reports which advise on the

addition of other chemicals in the production.

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Other concerned activities of the laboratory :

It determines the percentage of water contents in the dilution of the juice.

It determines as well as managing the temperature of boiling juice.

Choices of colors and size of sugar.

To manage time and quality.

It decides the percentage and contents of chemicals to be added during production.

It finds the pH of water through universal indicator.

Structure:-

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Chief chemist

Depute chiefChemist

ManufacturingChemist

Lab in charge

Lab boy Sample boyLab chemist


Functions:

It takes care of quality of sugar juice.

It mixes the chemical as per requirement.

It examines the sugar quantity.

Chemicals used in the production of sugar.

Burnt-lime bleaching agent and pH controls (juice clarification)

Sulphur major bleaching agent.

Orthophosphoric acid-bleaching agent.

Flocculent - setting aid.

Caustic soda - clearing.

Common salt- clearing

Washing soda - clearing.

Phosphoric acid - setting.

Hydrous a pan bleaching agent (color).

Viscosity reducer- for reducing viscosity

Ammonium biflouride formalin-quality maintain and preservative.

Mill sanitation chemical to prevent generation of bacteria and increases the rate of boiling.

Mesopropile alcohol.

Commercial HCL. Bleaching powder – for cleaning purpose.

SUGAR:

It means something sweet in form of taste.

FORMULA:

Carbon dioxid+Water=sucrose oxygen 12CO2 +11H22O11+12O2

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RAW JUCE: before sending raw juice to process house it has to be weighted

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CANE

IMBITION WATER

MILLING

BAGASSE

RAW JUICE

EXHAUST STEAM CONDENSATE WATER

SULPHURDIOXIDES + LIME

SULPHURED JUICE

EXHAUST STEAM CONDENSATE WATER

CLEAR JUICE

EXHAUST STEAM JUISE + MUD

VAPOURS CONDENSATE WATER

SYRUP

SULPHURDIOXIDE GAS EXHAUST STEAM, VAPOURS

VAPOURS, CONDENSATE WATER

MASSCUITE

STEAM OR SUPER HEATED WASH WATER FINAL MOLASSES

SUGAR


in order to excise the chemical control and making material balance for efficient

control of the process.

JUCE HEATING: In this process the raw juice is heated and is converted to

clear juice the required temperature is 100c to 105c in the boiling house.

SULPHURED JUCE: In this process the raw juice is added with time and

sulphur gas and is mixes temperature 105c to 110c. and the sulphur juice

received from in the from milk will be colored.

CLARIFICATION: In this process through the vacuum filters the mud particles

and the juice filtration takes places.

EVAPORATION: In the process the juice is boiled to make it solid. The solid

from of sugar is than again passed to sulphur tank.

CENTRIFUGATION: In this the mass masscult is cured I.e. sugar crystals

separated from the liquor in high speed centrifugal machine of around

1200/RPM

GRADATION: Is the last process in the manufacturing of sugar. It collects the

totally mixed sugar from the centrifugal section through happen and sugar passes

from it each elector sugar is lifted to mixer part from the grader part the sugar

is separated by grad wise it has grades.

BAGGING: The sugar is packed in 100kg, 50kg,& 25kg bags with latest with a

technology of bagging with the mechanized stitching.

STORAGE: After it is sent to god own for storage through machines Factory

has totally 2 big G Godowns with a capacity of 2.5 lakhs each.

GODOWN SECTION:

Godown section is also one of the important part of the factory. Where the finished

sugar is stored. This factory has 2 godowns; there are 1 big godown its capacity 2 lakhs

bags and other 1 godowns capacity 30000 bags.

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STRUCTURE:

Varieties of Sugar cane:

1. COC671 {Early Maturity}

2. CO8011 {Middle Maturity}

3. CO86032 {Early Maturity}



Finance Department:

Our company was able to get working capital finance to the extent of Rs.

42.52 crores. The bankers of the company have extended their fullest co-operation in

sanctioning and releasing working requirement, which enabled our company to make

payments of cane bills of the farmers. The company has paid Rs. 1000 per MT as first

installment for the cane supplied during the year

Civil section:

Structure:

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Godown Keeper

Clerks

Attainder

Civil engineer

Workers

Non offical

Worker


Assistant engineer

Official

Head clerk

Functions:

Planning for new project.

Water supply to the factory & quarters.

Looking over cleanliness of the factory.

Making arrangement for the functions.

Maintenance of factory building.

Maintenance of roads, which are constructed by factory.

Maintaining distillery plant

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INFRASTRUCTURE SECTION:

The infrastructure is one of the co-operative sectors in sugar production,

which is located in ran nagar, at Timmapur village and is 16KM away from

Mudhol. It is located near the bank of Ghtaprabha River, so the factory has

obtained the premises for lifting Water from this river for factory use.

THE INFRASTRUCTURE FACILITIES PROVIDED TO THE EMPLOYEES IN

THE FACTORY LIKE:

Canteen and mess facility

Medical facility

Housing facility

Safety measures

Guest house facility

Contingencies

Insurance facility Etc;

HUMAN RESOURCE DEPARTMENT

The Human Resource department is the primarily concerned with the human

constitution of an organization. It is concerned with the manpower recruitment,

remuneration, promotion, retirement etc., all related to human resource or labors of the

organization.

The Human Resource Department refers to the systematic approach to the

problem of selection, training motivating and retaining personnel in any organization.

It also considers with planning, organizing, directing the personnel functions in the

organization.

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The department is also concerned with recruitment selection and placement.

1 Development and training to the workers.

2 Development evaluation of the workers.

3 Wage and salary administration.

In Ranna Sugars the personnel manager takes all the above responsibilities and

undertakes the activities concerned with him.

Suitable candidates are selected to a particular job according to their

qualification and experience.

There is no necessary to give training to the workers on separate machine other

than actual production process. Hence training is given on the job only.

Manager and supervisor are continuously inspecting every worker ti access their

performance and there is a better scope for hard workers.

FACILITY TO WORKERS

1 Availability of rest house with TV facility.

2 Availability of quarters.

3 Providing 2 wheelers for employees who are visiting the field to supervise

and check the availability cane.

4 Executive levels are provided with 4 wheelers.

5 Weekly one holiday of any in a week

NATIONAL HOLIDAYS

The industry can give the leave for the national holidays; fair days of national

holidays should be given to the employees, such as Independence Day, Republic Day,

and Gandhi Jayanti etc.

DUTIES OF TIME OFFICE:-

1 Maintenance of clock

2 Sequencing the punching cards

3 Siren maintenance ( signal value )

4 Observation of employees

5 Maintaining Notice Board

6 Accepting leave letter application

7 Over time requisition

8 Absent statement

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OBJECTIVES OF HUMAN RESOURCE DEPARTMENT

1. To maintain good relation between employer and employees.

2. To maintain good industrial relation.

3. To select right person at right job.

4. To cope with a chain.

5. To develop employees in organization.

6. To full utilization of human resource.

FUNCTIONS OF HUMAN RESOURCE DEPARTMENT

1. Recruitment

2. Job analysis and job description

3. Promotion

4. Wages and salary administration

5. Training and development

6. Records and incentives

7. Welfare maintenance

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Methodology

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Methodology

INTRODUCTION:

The present study aims at assessing the level of satisfaction of employee

in a manufacturing industry. The study was conducted at RANNA SUGARS, in the

industry.

Statement of the problem:

This particular topic is selected because Employee job satisfaction is a

very important element necessary for the smooth functioning of an organization.

Employee surveys provide a channel for employee to communicate their views

on a wide range of issues in total confidence. They help management to build

up an accurate picture of how employees perceive the organization and highlight

the causes of employee dissatisfaction.

Primary data:

Primary data are the data that are collected to help solve a problem or taken

advantage of an opportunity on which decision must be taken. The main method of

collecting primary data is survey method, there are different types of survey techniques

for example personal interview, mail survey, Internet survey and telephone survey.

Secondary data:

Secondary data collected from company people, guide line book and

internet.

Assessing the level of job satisfaction of the employee.

Management problem: To know the job satisfaction level of employee.

Management wants to build up an accurate picture of how employees perceive

the organization and highlight the causes of employee dissatisfaction. They want

to know the opinion and suggestions of employee.

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Purpose of the study:

The study has been conducted for gaining practical knowledge about

HR and detail study about job satisfaction and practices in RSSK.

SAMPLING TEST:

We have selected the “simple random sampling” a type of probability sampling.

Simple random sampling is a procedure in which every possible sampling of a certain

size within a population has known and equal probability of being chosen as the study

of sample.

It helps in the actual selection of a simple random sample can be done by randomly

picking the desired number of units from the population.

Here we collected the data from sampling frame (i.e. Welfare activities and job

satisfaction).

Sample size: 100

Sampling unit: selected randomly no specific respondent.

Extent: refers to area selected.

By personal contact –In RSSK industry

Time: 14th August 2009 From: 2.30 pm to 7.00pm.

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JOB SATISFACTION

INTRODUCTION:

Several years ago the only compensation that most employees received

from their jobs was a pay cheques. As time passed this changed, as employees

began to demand and receive more from their jobs. Today’s employees are

receiving a variety of compensation,, including health care, retirement, and

numerous other benefits and programmed. However, one thing that employee of

two generation ago and today have in common in them is that, their jobs

constitute a major part of their lives, and are one of the greater sources of

personal pleaser and pain. While jobs can be satisfying in some regards, with

positive feeling of accomplishments and purpose, they can also be source of

negative feelings.

DEFINITION:

The term job satisfaction refers to ‘an individuals general attitude

towards his or her job. A person with a high level of jobs satisfaction holds

positive attitude about the jobs, while a person who is dissatisfaction with his or

her jobs holds negative attitude towards the jobs.

Job satisfaction consists of the feelings and attitude of a person with

respect to his or her job. All aspects of particular jobs, good or bad, positive or

negative, is likely to contribute to the development of feelings of satisfaction (or

dissatisfaction).

FACTORS OF THE JOB SATISFACTION:

There are different factors on which job satisfaction depends. Important are as discussed here.

Personal factors

Factors inherent in job

Factors controlled by the management

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1] Personal factors:

They include employee’s sex, education, age, marital status and their personal characteristics, family background, socio-economic background and the like.

2] factors inherent in job:

Instead of being guided by their co-worker and supervision, the skilled employees would rather like to be guided by their own inclination to choose jobs in consideration of ‘what they have to do’. These factors included: the worker itself, condition, influence of internal and external environment on the job which are uncontrolled by the management etc.

3] factors controlled by the management:

They include the nature of supervision, job security, kind of work group, wage rate, promotional opportunities transfer policy, duration of work and sense of responsibilities. All these factors greatly influence the employees. Their presence in the organization motivation the employees and provides a sense of job satisfaction.

THE IMPORTANCE OF JOB SATISFACTION.

When allowed to operate freely, job satisfaction can contribute

substantially to organizational effectiveness. It can contribute to productive output

in the from of high quantity and quality of product or services, as well as to

organizational maintenance objective as represented by low absenteeism and

turnover. Yet in great many instances aspect of the individual, the organization, or

the environment constrain the satisfaction productivity relationship to the point

where its practical importance is minimal. A very dissatisfied employee may

work hard, produce, be present everyday, and stay with the co; for many tears if

there is no place else to go, the person desperately needs a jobs and there is a

real prospect of being fired should good performance not be maintained.

Ultimately, stress may catch up with such a person and signs of poor

corporate citizenship may appear, but such denials of natural satisfaction-output

patterns cans maintain themselves for long periods. Hence job satisfaction may

will be more important to the individual than to the employing organization. In

American society, responsibility for attaining job satisfaction usually assigned to

the individual rather than to the organization. Individuals can change jobs, thereby

obtaining more satisfying work.

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DATA ANALYSIS & INTERPRETATION

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ANAYSIS AND INTERPRETATION:

1. Working hours of the organization is convenient?

Frequency

Percent Valid Percent Cumulative Percent

Valid 1)Strongly agree

48 48.0 48.0 48.0

2) Some what agree

35 35.0 35.0 83.0

3)Neither agree nor disagree

6 6.0 6.0 89.0

4)Strongly disagree

7 7.0 7.0 96.0

5)Somewhat disagree

4 4.0 4.0 100.0

Total 100 1 00.0 100.0

Analysis : Among 100 employees 48% of employees are Strongly agree, 35% are

Some what agree, 6% are Neither agree nor disagree, 7% are strongly disagree & 4%

are of some what disagree.

Interpretation: For survey come to know that most of the employees are strongly

agree and least of the employees are some what agree.

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2)State the level of satisfaction towards the salary paid to you by the

company?

Frequency Percent Valid Percent Cumulative Percent

Valid 1 Completely satisfied

11 11.0 11.0 11.0

2 Satisfied 45 45.0 45.0 56.0

3 Neither satisfied nor dissatisfied

10 10.0 10.0 66.0

4 Completely dissatisfied

3 3.0 3.0 69.0

5 Dissatisfied

31 31.0 31.0 100.0

Total 100 100.0 100.0

Analysis: Among 100 employees, 45% employees are Satisfied, 11% of employees are

Completely satisfied 10% are Neither satisfied nor dissatisfied, 3% are Completely

dissatisfied & 31%are dissatisfied.

Interpretation: From survey come to know that majority of employees are satisfied

and least of the employees are completely dissatisfied towards the salary.

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3)How do you feel about working conditions in your organization?

Frequency Percent Valid PercentCumulative Percent

Valid 1 Completely satisfied

22 22.0 22.0 22.0

2 Satisfied 72 72.0 72.0 94.0

3 Neither satisfied nor dissatisfied

2 2.0 2.0 96.0


2 2.0 2.0 98.0

5 Dissatisfied 2 2.0 2.0 100.0

Total 100 100.0 100.0

Analysis: Among the 100 employees, 22% are Completely satisfied, 72% are

Satisfied, 2% are Neither satisfied nor dissatisfied, 2% are Completely dissatisfied &

2% are dissatisfied.

Interpretation : From survey come to know that the working condition of the

organization is satisfied because 72% of the employees are satisfied and only 2% are

dissatisfied and completely dissatisfied.

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4) What do you feel about the scope provided by RSSK for your bright future

Frequency Percent ValidPercent Cumulative Percent Valid 1) Extremely 16 16.0 16.0 16.0

2)Somewhat satisfied

68 68.0 68.0 84.0

3)Neither satisfied nor dissatisfied

9 9.0 9.0 93.0

4) Extremely dissatisfied

4 4.0 4.0 97.0

5) Some what dissatisfied

3 3.0 3.0 100.0

Total 100 100.0 100.0

Analysis: Among the 100 employers said that the 68% are some what Satisfied, 16%

are Extremely, 9% are Neither satisfied nor dissatisfied, 4%are extremely dissatisfied

& 3% are some what dissatisfied.

Interpretation: most of the people happy with the RSSSK for Bright future in terms

of time.

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5) What do you feel about the transport facility?

Frequency Percent ValidPercent Cumulative Percent Valid 1

Completely satisfied

5 5.0 5.0 5.0

2 Satisfied 22 22.0 22.0 27.0 3 Neither

satisfied nor dissatisfied

38 38.0 38.0 65.0


6 6.0 6.0 71.0

5 Some what dissatisfied

29 29.0 29.0 100.0

Total 100 100.0 100.0 1OO.0

Analysis: Most of 100 employees are agrees that. transport facility, where as

29% are some what dissatisfied, 22% are satisfied, to their decision. As the

completely dissatisfactory level is 6%, and 5% is completely satisfied by the

company.

Interpretation: among all the satisfied more number are about Neither satisfied nor

dissatisfied & least of completely satisfied.

6) Are you satisfied with the medical facilities provided to you?BABASAB PATIL 59


Frequency Percent Valid Percent Cumulative Percent

Valid 1) Strongly agree

35 35.0 35.0 35.0

2) Some what agree

50 50.0 50.0 85.0

3) Neither agree nor disagree

4 4.0 4.0 89.0

4) strongly disagree

9 9.0 9.0 98.0

5) Some what disagree

2 2.0 2.0 100.0

Total 100 100.0 100.0

Analysis: Most of employee is 50% of some what agrees that with medical facility,

where as 35% of them are strongly agree, 9% of them neither agree nor disagree, to

their decision. As the completely dissatisfactory level is 4%, and 2% is some what

disagree by the company.

Interpretation: among all the satisfied more number are about some what agree &

least of some what disagee.

7) Management handles grievances and complaints in time?

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Frequency Percent ValidPercent Cumulative Percent


52 52.0 52.0 52.0

2)Somewhat agree

9 9.0 9.0 61.0


23 23.0 23.0 84.0

4)Strongly disagree

9 9.0 9.0 93.0


7 7.0 7.0 100.0

Total 100 100.0 100.0

Analysis:

Most of employee i.e. 52% of them strongly agree that they are satisfied for

complaints and grievances handles by management. Still their not have any problem I,e

strike layout etc. where as 23% of them are neither agree nor disagree, 9% of the

strongly disagree and some what agree, and7% of them are some what disagree for

employee remaining about the management.

Interpretation:

From the analysis it can be conclude that many of them are strongly agree and few

of them are least agree.

8) Relationship between employee and management is good?

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52 52.0 52.0 52.0

2)Somewhat agree

9 9.0 9.0 61.0


23 23.0 23.0 84.0

4) Strongly disagree

9 9.0 9.0 93.0


7 7.0 7.0 100.0

Total 100 100.0 100.0

Analysis: From the above diagram. We can say that 52% of the employees have

strongly agree about the interpersonal relationship between the employees, 23% of the

employee are neither agree nor disagree, 9% of them are some what agree and strongly

agree and 7% of them are some what disagree.

Interpretation: From the analysis we can conclude that majority of the employees

strongly agree about the interpersonal relationship between the employees.

9) Your talent or intelligence is encouraged?

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Valid 1)Strongly agree

34 34.0 34.0 34.0

2)Somewhat agree

55 55.0 55.0 89.0

3 Neither agree nor disagree

3 3.0 3.0 92.0

4)Strongly disagree

4 4.0 4.0 96.0


4 4.0 4.0 100.0

Total 100 100.0 100.0

Analysis: Most of employee is 55% of some what agrees that., where as 34%

of them are strongly agree, 3% of them neither agree nor disagree, to their decision.

As the completely dissatisfactory level is 4%, and 4% is some what disagree by the

company.

Interpretation: among all the satisfied more number are about some what agree &

least of them neither agree nor disagree.

10. The fringe benefits given to you are?

Frequency Percent Valid Percent Cumulative

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Percent Valid 1)

Completely satisfied

7 7.0 7.0 7.0

2) Satisfied 81 81.0 81.0 88.0 3) Neither

satisfied nor dissatisfied

6 6.0 6.0 94.0

4) Completely dissatisfied

3 3.0 3.0 97.0

5) Dissatisfied

3 3.0 3.0 100.0

Total 100 100.0 100.0

Analysis: Majority of the employee i.e. 100% are satisfied with the fringe benefit.

Where as, 81% of the satisfied, 7% completely satisfied, 6% of neither satisfied nor

dissatisfied, and 3% are the completely dissatisfied and dissatisfied.

Interpretation: from the analysis we can say that majority of the employees are

satisfied with the fringe benefits given to them.

11. Whether job promotion in this organization is impartial?

Frequency Percent ValidPercent Cumulative Percent Valid 1) Strongly 37 37.0 37.0 37.0BABASAB PATIL 64


agree 2) Some what

agree 55 55.0 55.0 92.0


4 4.0 4.0 96.0

4) Strongly disagree

2 2.0 2.0 98.0

5)Somewhat disagree

2 2.0 2.0 100.0

Total 100 100.0 100.0

Analysis: Most of employee i.e. 55% of them some what agree with the job promotion

is in this organization is impartial. Where as 37% of strongly agree, 4% of them neither

agree nor disagree, as the percentage of the strongly disagree level of the employee is

less than compared to the some what agree. We can conclude that the employees agree

with the job promotional.

Interpretation: From the analysis, majority of employees are some what agree that the

jod promotion in this organization is impartial.

12. What do you feel about the canteen facility provided to you?

Frequenc Percent ValidPercent Cumulative Percent

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Valid 1) Good 72 72.0 72.0 72.0

2) Excellent 6 6.0 6.0 78.0

3) Neither good nor bad

13 13.0 13.0 91.0

4) Poor 8 8.0 8.0 99.0

5) Bad 1 1.0 1.0 100.0

Total 100 100.0 100.0

Analysis: Most of employee i.e. 72% of them say that they are satisfied with the

canteen facility. Where as 13% of them say it is neither good nor bad, and 8% of them

of them say it is poor, 6% of them say it is excellent and only 1% of them say that it is

bad.

Interpretation: from the analysis we can say that majority of the employees express

that the canteen is good.

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FINDINGS

RECOMMENDATIONS

CONCLUSION.

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FINDINGS AND RECOMMENDATION:

Findings:

Medical facility provided to the employees is highly satisfied as management is

highly concerned about the employees and their health

The relationship between the management and employees is good.

61% of employees say they are satisfied with the way their grievances are

addressed.

Promotion is given on the basis of performance and 92% of employees are

satisfied.

More then 75% of employees are satisfied with the food provided in the canteen

because they maintain good quality food and lot of cleanliness in the preparation

of food.

Transportation facility provided by the company is not up to the mark, because 35%

respondents are strongly dissatisfied.

56% of employees are satisfied with the salary given to the employees.

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Recommendations:

Rann Sugar can have a separate HR department which helps the

company to know the employees needs and desires and it will conduct

the training and orientation programme and also look after all the HR

activities for the employees and this in turn can help to increase the

productivity of the employees.

They can also try to provide transport facility as most of employees are

not having convenient local buses or they can provide bus facility from

factory site to nearest city.

Company can provide uniform to the worker as it looks more neat and

clean.

The company may improve its employee concern with the help of

offerings and provisions giving to the employees

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CONCLUSION

I have taken problem on employee job satisfaction at Ranna sugars. A sample

size 100 respondents were selected for collection of primary data. Analysis and

interpretation of primary has been presented in their respective headings.

Finally to conclude, the project gave me an opportunity to observe the various

theoretical aspects, employees and management were very cooperative through that I

got to know their opinion regarding job satisfaction. From this I can say that

management at Rann Sugars is concerned about employees

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BIBLIOGRAPHY QUESTIONNAIRES

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BIBLIOGRAPHY

BOOKS:

1. Human Resources Management

Subbarao

5th edition,

Pearson Education, Asia.

2. Marketing Management

Phillip Kotler

11th edition

Prentice-Hall India Pvt. Ltd.

3. Principles of Management

Hernold Kunz

10th edition

Company Websites:

www. Ranna sugar .co.in

www. Ranna sugar.com

News papers:

Vijay Karnataka

Deccan herald.

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QuestionnaireDear sir/ madam,

QUESTIONNAIRE

(Please mark for the relevant box)1. Name: _____________________________________

Address: ________________________________________________ _______________________________________________________

1. Working hours of the organization is convenient?1. Strongly agree2. some what agree? 3. Neither agrees Nor Disagree4. Strongly disagree 5. some what disagree

2. State the level of satisfaction towards the salary paid to you by the company?

1. Completely satisfied 2. Satisfied 3. Neither Satisfied nor dissatisfied 4. Completely dissatisfied 5. Dissatisfied

3.How do you feel about working conditions in your organization?1. Completely satisfied 2. Satisfied 3. Neither Satisfied nor dissatisfied 4. Completely dissatisfied 5. Dissatisfied

4. What do you feel about the scope provided by RSSK for your bright future1. Extremely 2. Somewhat satisfied3. Neither satisfied Nor dissatisfied4. Extremely dissatisfied5. Some what dissatisfied

5. What do you feel about the transport facility?1. Completely satisfied 2. Satisfied 3. Neither satisfied nor dissatisfied 4. Completely dissatisfied 5. Some what dissatisfied

6. Are you satisfied with the medical facilities provided to you?1. Strongly agree 2. Somewhat agree 3. Neither agrees Nor Disagree 4. Strongly disagree 5. some what disagree

7. Management handles grievances and complaints in time?1. Strongly agree

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2. Somewhat agree 3. Neither agrees Nor Disagree 4. Strongly disagree 5. some what disagree

8. Relationship between employee and management is good?1. Strongly agree 2. Somewhat agree 3. Neither agrees nor disagrees 4. Strongly disagree 5. some what disagree

9. Your talent or intelligence is encouraged? 1. Strongly agree2. Somewhat agree 3. Neither agrees Nor Disagree4. Strongly disagree 5. some what disagree

10. The fringe benefits given to you are?1. Completely satisfied 2. Satisfied 3. Neither Satisfied nor dissatisfied4. Completely dissatisfied 5. Dissatisfied

11. Job promotion in this organization is impartial?1. Strongly agree2. Somewhat agree3. Neither agrees Nor Disagree4. Strongly disagree5. some what disagree

12. What do you feel about the canteen facility provided to you?1. Good 2. Excellent 3. Neither Good nor Bad 4. Poor 5. Bad

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job satisfaction@rann sugar project report mba hr

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