job search guide

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JOB SEARCH GUIDE BUSINESS CAREER SERVICES Raisbeck Career Services Center 1320 Gerdin Business Building (515) 294-2542 Ames, IA 50011 [email protected] Office Hours: Monday-Friday, 8am-5pm Walk-in Hours: Monday-Friday, 1pm-3pm Career Coordinators Kathy Wieland, [email protected] Director/Career Coordinator, Supply Chain/Information Systems Tammy Stegman, [email protected] Career Coordinator, Management/Marketing Sarah Van Vark, [email protected] Career Coordinator, Accounting/Business Economics/Finance Corey Peacock, [email protected] Graduate Assistant, Accounting/Business Economics/Finance BUSINESS CAREER SERVICES YOUR HIRING CONNECTION http://www.business.iastate.edu/careers/

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Learn about CyHire, Policies, Resume Evaluation Guide, References, and more with this guide

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Page 1: Job Search Guide

Business Career Services Career Coordinators

Kathy Wieland, [email protected]/Career Coordinator, Supply Chain/Information Systems

Tammy Stegman, [email protected] Coordinator, Management/Marketing

Sarah Van Vark, [email protected] Coordinator, Accounting/Business Economics/Finance

Corey Peacock, [email protected] Assistant

Monday-Friday, 8am-5pm

Walk-in Hours: Monday-Friday, 1-3pm

JOB SEARCH GUIDEBUSINESS CAREER SERVICES

Raisbeck Career Services Center1320 Gerdin Business Building

(515) 294-2542Ames, IA 50011

[email protected]://www.bus.iastate.edu/careers

Office Hours: Monday-Friday, 8am-5pm

Walk-in Hours: Monday-Friday, 1pm-3pm

Career Coordinators

Kathy Wieland, [email protected]/Career Coordinator, Supply Chain/Information Systems

Tammy Stegman, [email protected] Coordinator, Management/Marketing

Sarah Van Vark, [email protected] Coordinator, Accounting/Business Economics/Finance

Corey Peacock, [email protected] Assistant, Accounting/Business Economics/Finance

BUSINESS CAREER

SERVICES YOUR HIRINGCONNECTION

http://www.business.iastate.edu/careers/

Page 2: Job Search Guide

CyHire TERMINOLOGYPre-select Interviews (P)

Open Sign-up Interviews (O)

Job Posting (J)

Career Fair (CF)

Internships (Experiential Education)

Co-ops (Experiential Education)

Interviews will occur on campus. Employers review resumes and determine who they want to interview.

Interviews you can immediately sign-up for on CyHire if you meet the requirements listed. No prescreening of resumes takes place.

No interview is scheduled at this time. The employer will contact candidates directly if interested.

The position will be recruited for at the career fair.

Students work part-time or full-timeGenerally last for one semester or summerPaid or non-paidCredit or non-credit

Students always work full-timeMay occur on an extended basis (work two semesters) or an alternating basis (work, school, work, etc.)Always paidUsually not done for credit

LOGGING INTO CyHire(Iowa State University Career Management Services)

1) Go to the Business Career Services homepage at www.business.iastate.edu/careers.

2) Click on the CyHire link located in the top right column.

3) Click on the Student Login link located in the middle of the page.

4) Enter your Username (your full Iowa State email address).

5) Enter your Password. (If you do not know your password, click the “Forgot Password” link and enter your Iowa State email address. Click “go” once only. A link to reset your password will be sent to your ISU email address.)

6) Make an appointment to see your Career Coordinator if you have questions.

Once you are in the CyHire system, update your Profile information (make sure you have the correct “Applicant Type” and “Work Authorization” on the “Academic” tab) and upload your resume. You have access to Job Postings, On-Campus Interviews, and other events on-campus.

For more tips and instructions refer to the CyHire login page.

Page 3: Job Search Guide

POLICIES

CLASS ATTENDANCE POLICY It is the policy of Business Career Services that classes and academic success come first in the lives of

students. When scheduling interviews with companies, please make every attempt to schedule them at times that do not conflict with classes. Companies are generally flexible about interview scheduling.

INTERVIEWING “NO SHOW POLICY” A scheduled interview is a professional commitment. If you, as a student, do not show up for a prearranged

interview or do not give us at least 2 business days notice of your intention not to take an interview, we consider this a “no show.” After the first missed interview or mock interview, your CyHire account will be blocked making you unable to schedule additional on-campus interviews until an apology email is sent. NOTE: any previously scheduled interviews should be kept or cancelled appropriately. To remove the block from your CyHire account, you will need to send an apology e-mail to the recruiter. Contact information is available in 1320 Gerdin Business Building. This information cannot be obtained by email or phone call. Copy [email protected] in this email, so our office is aware you have followed the correct procedure.

When we receive this email, we will unblock your CyHire account. If we do not receive this email within three business days of the missed interview, your CyHire account will be disabled and you will be unable to log in. Your account will remain blocked and disabled until we receive a copy of your apology email to the recruiter.

If any additional interviews are missed, the above procedure will be followed, and an appointment will need to be scheduled with the Director of Business Career Services to discuss professional interview conduct.

POLICY ON ACCEPTING JOB OFFERS AND CONTINUING TO JOB SEARCH It is poor professional form to continue to job search after one has accepted a job offer. Employers take a

harsh view of a student who accepts a position and later declines. This is called “reneging.” Acceptance of a job offer constitutes ceasing all job searching activities including further resume submission, interviewing, etc. If you are not prepared to go to work for the company that makes you a job offer, respectfully decline the offer in a timely manner and continue your job search. Business Career Services is happy to advise students as it relates to issues of job searching, negotiation, and accepting/declining offers.

POLICY ON POSTING POSITIONS In accordance with the National Association of Colleges and Employers (NACE) Guide to Ethical and Legal

Standards in Student Hiring, Business Career Services is committed to maintaining a recruiting process that is fair and equitable to students and employing organizations. All employers wishing to identify College of Business students utilizing Business Career Services must post positions within CyHire at www.business.iastate.edu/careers/CyHire. This practice ensures compliance with NACE guidelines as well as federal law. Business Career Services and its personnel will not engage in any practice that operates outside of this policy. For more information on NACE guidelines, please source www.naceweb.org. For more information regarding federal employment law, please source www.dol.gov.

EMAIL POLICY When contacting Business Career Services staff by email, you can generally expect a response

within two business days. If you do not hear back in that amount of time or your need is urgent, please call 515-294-2542.

Page 4: Job Search Guide

\

Whether you are writing your first resume, updating to add additional experience, or revising to reflect a different career focus, you can utilize this guide to critique your resume.

RESUME CHARACTERISTICS Good Needs Improvement Comments

Overall AppearanceMakes an immediate favorable impressionIs easy to readLooks appropriate for occupation/fieldSeparate sections for easy readingIncorporates white spaceMakes efficient use of spaceAppropriate use of bolding, underlining, italics, etc.Clean and sharp reproduction (if applicable)

Contact InformationIs clearly presented at topIncludes address – (permanent and/or temporary)Includes phone number Includes professional e-mail address

ObjectiveIs stated clearly and conveys purposeEmphasizes strongest qualificationsIs reasonably shortWork centered, not self-centeredFocuses on skills, experience, knowledge

OrganizationHas most relevant qualifications presented firstEmphasizes strongest pointsConsistent layoutKeeps related information together

ContentSupports and substantiates objectiveStresses accomplishments and results rather than duties and responsibilitiesIs free from extraneous material Includes experience related to field

LanguageExpressed in a succinct/concise mannerUses action verbs to begin phrasesHas short action-oriented phrases; not full sentencesIs in active rather than passive voice

LengthTypically no more than one page for undergraduate students; no more than two pages for an experienced level job seeker

Resume Evaluation Guide

Business Career Services • 1320 Gerdin Business Building • Ames, IA 50011515.294.2542 • www.business.iastate.edu/careers

Page 5: Job Search Guide

JANE A. [email protected]

OBJECTIVETo obtain a career position in marketing with special interest in market research and international business.

EDUCATIONIowa State University, Ames, IowaBachelor of Science, May 2013 Majors: Marketing & International BusinessG.P.A. 3.12/4.00

University of Swansea, Swansea, WalesStudy Abroad, Spring 2012

RELATED EXPERIENCEAmes Market Research Group Marketing Intern • Contacted over 200 prospective clients for sales and focus group meetings • Assembled and sent customer survey/questionnaire to over 1000 clients • Compiled survey results and produced final report • Utilized survey results to help develop new sales promotions which were fully implemented

Iowa State University, Alpha Alpha Alpha Fraternity Membership Chairperson • Marketed fraternity to over 300 incoming freshmen • Achieved 20 percent growth in new member class • Coordinated special events including recruitment program which hosted over 50 potential members • Prepared recruitment fliers and brochures for distribution during recruitment week OTHER WORK EXPERIENCETopeka Country Club Club House Attendant • Provided excellent customer service daily • Performed light grounds and maintenance services • Maintained perfect attendance and punctuality

COMPUTER SKILLSMicrosoft Word, Excel, PowerPoint, Access, and Adobe Photoshop

HONORS/LEADERSHIP INVOLVEMENTAmerican Marketing Association, Fall 2011-presentCareer Fair Ambassador, Fall 2011Residence Hall Council, Fall 2010Intramurals, Spring 2010-presentDean’s List, Fall 2011

For more resume examples please refer to http://www.business.iastate.edu/careers/students/guides/samples

CURRENT ADDRESS2410 Chamberlain StreetAmes, IA 50014515.292.0000

PERMANENT ADDRESS419 Center Road

Topeka, Kansas 65001705.555.0000

Ames, IowaSpring 2012-Summer 2012

Ames, IowaSpring 2011-Summer 2011

Topeka, KansasSummers 2009-2010

Page 6: Job Search Guide

REFERENCES

Dr. John JonesProfessor, Department of MarketingIowa State University3300 Gerdin Business BuildingAmes, IA [email protected]

Ms. Jane SmithMarketing DirectorAmes Market Research Group200 Jacobson BuildingAmes, IA [email protected]

Mr. Jack WilsonClub House ManagerTopeka Country Club200 Country Club DriveTopeka, KS [email protected]

JANE A. [email protected]

CURRENT ADDRESS2410 Chamberlain StreetAmes, IA 50014515.292.0000

PERMANENT ADDRESS419 Center Road

Topeka, Kansas 65001705.555.0000

Page 7: Job Search Guide

Use this letter to respond to specific job openings, AND to get an interview!(Center letter on the page from top to bottom)

APPLICATION/COVER LETTER

Your AddressCity, State Zip

Current Date

Individual’s NameTitleName of OrganizationAddressCity, State Zip

Dear (Ms. or Mr.) ____________:

First Paragraph: State why you are writing, the position for which you are applying, and how you learned of the opening. Make one strong opening statement about yourself.

Second Paragraph: Express why you are interested in the position, the organization, its products or services. Address each skill, either required or preferred, listed in the job description. Highlight experience or coursework directly related to the position. Tell the reader what you can bring to the company.

Third Paragraph: Refer the reader to the attached resume. Request an interview and indicate when you will be available to interview. Provide your phone number and e-mail address. You may want to give a specific time period in which you will follow up with a phone call. (This statement does require you to follow through.) Close with appreciation for the reader’s time and consideration.

Sincerely,

Your Name

Page 8: Job Search Guide

The purpose of this letter is to communicate with potential employers when you are not aware of a specific job opening. Prospecting letters are used extensively for long distance searches. Structure this letter similarly to the cover letter, but instead of using position information, focus on your strengths, your skills and what you bring to the table. (Center letter on the page from top to bottom)

PROSPECTING LETTER

Your AddressCity, State Zip

Current Date

Individual’s NameTitleName of OrganizationAddressCity, State Zip

Dear Mr. or Ms. _____________:

First Paragraph: Indicate your interest in the company, organization, or type of work and state how you learned about them. Make one strong opening statement about yourself.

Second Paragraph: Outline your strengths focusing on work experiences, co-op/internships and coursework. Convince the employer that you have the skills and motivation to contribute to the organization. Tell them what you can do for them, not what you expect from them.

Third Paragraph: Request an interview and indicate that you will call during a specific time period to discuss interview possibilities. If you will be in the area of the company over break or for a long weekend, suggest the possibility of meeting during that time. Express appreciation for their consideration and say you look forward to talking with them.

Sincerely,

Your Name

Page 9: Job Search Guide

WHAT TO BRING TO THE INTERVIEWEnthusiasm and a good attitude Extra copies of your resume and transcript (official and unofficial/AccessPlus) A professional pen and notepad in a padfolio or folder Key questions you want to be sure to ask Reference list (printed on paper that matches your resume) Dates of employment and social security number (for filling out an application) A portfolio or appropriate project documentation

SAMPLE GENERAL QUESTIONSTell me about yourself.What courses did you like best? The least? What qualifications do you have that make you feel you will be successful in your field?What do you like about our company? Do you prefer working with others or by yourself? What interests you about our product or service?How has your college experience prepared you for a career? What have you learned from your mistakes?

SAMPLE BEHAVIOR-BASED INTERVIEWING QUESTIONSAbility to plan tasksTell me about a big project you had to plan for school or work.Ability to set prioritiesDescribe a situation when you had several things to do in a limited time, such as study for exams.Ability to delegateTell me about a big project you were in charge of and had to let others help.Client relationsTell me about a time when you’ve had to deal with members of the public.Being a team playerTell me about a time when you helped resolve a group problem.Ability to deal with peopleTell me about a time when you had to work closely with someone in a position above (or below) you.Problem solvingTell me about the most difficult work or school problem you have ever faced.Ability to apply knowledgeTell me about a situation in which you had to apply some acquired knowledge or skill.Knowing limitationsTell me about a time when you had to turn to someone else for assistance.Taking initiative Tell me about a time when you had to take charge and get a job done or resolve a difficult situation.Ability to learnTell me about a time when you had to learn something new in a short time.

SAMPLE QUESTIONS YOU COULD ASK YOUR INTERVIEWERWhat kinds of assignments might I expect the first six months on the job? What do you (the interviewer) like best about your job/company? Can you describe a typical day in this role?Can you describe the team/project work? Can you explain the training program?What qualities would your ideal candidate possess?

INTERVIEWING QUESTIONS and TIPS

Page 10: Job Search Guide

FRESHMAN YEARExploring

• Collect, analyze, and evaluate information about yourself to aid in obtaining possible career paths.

• Visit your Career Coordinator in Business Career Services to familiarize yourself with the services available.

• Talk to your faculty, advisors, counselors, and friends about possible majors and careers.

• Start a job tracking form to manage contacts and activities over the next four years.

• Acquaint yourself with Business Career Services on the Internet. (www.business.iastate.edu/careers)• Visit CyHire to familiarize yourself with the resources available.

• Attend a resume writing presentation and develop your resume.

• Join university organizations that will offer you leadership roles in the future.

• Collect information on internships, cooperative (co-op) education opportunities, summer jobs and volunteer positions.

• Attend Fall and Spring Career Fairs to gather information on potential careers.

• Begin to build your professional wardrobe.

• Take BusAd 201 and 202 as early as possible.

SOPHOMORE YEARResearch

• Update your resume and have it critiqued by your Career Coordinator.

• Consider CareerLeader-College to help identify your interests, motivators, skills and strengths (provided by Business Career Services).

• Visit with your Career Coordinator about internship opportunities.

• Apply to internships, co-ops or summer jobs related to your interests.

• Check CyHire regularly for internship/co-op listings and companies interviewing on campus for internships/co-ops.

• Work with your Career Coordinator to explore at least three career options available to you through your major.

• Attend career fairs and employer information sessions that relate to your interests.

• Write a cover letter and have it critiqued by your Career Coordinator.

• Get a part-time job or volunteer at a business related to your career plans or major.

• Join at least one professional or honorary organization related to your major such as the American Marketing Association or the Society of Human Resource Management. This will help you learn more about the profession and make contacts with people in the profession.

• Work toward one leadership position in a university club or activity and continue your involvement in other extracurricular activities.

• Identify job shadowing opportunities and informational interviews. Business Career Services can assist in the identification of alumni.

• Read at least one book on career planning. Ask for a recommendation from Business Career Services.

FOUR YEAR CAREER PLAN

Page 11: Job Search Guide

JUNIOR YEARDecisions

• Update your resume and have it critiqued by your Career Coordinator.

• Check the job listings and on-campus interviewing on CyHire early and regularly.

• Narrow your career interest areas.

• Continue to explore and participate in cooperative education opportunities and internships in your field.

• Participate in interviewing, cover letter writing, and other job search workshops. Practice your skills in a mock interview with Business Career Services.

• Plan your job search campaign to start early in the fall semester.

• Attend on-campus career fairs and employer information sessions related to your interests and follow up with employers you meet.

• Using your job tracking form, develop an employer prospect list with contact names and addresses from organizations you are interested in pursuing.

• Take leadership positions in clubs and organizations.

• Ask former employers and professors to serve as references.

• Research potential employers on-line and talk to recent graduates in your major about the job market and potential employers.

• Build your professional wardrobe.

• Network! Network! Network!

SENIOR YEARJob Search

• Check the job listings and on-campus interviewing on CyHire early and regularly.

• Apply for jobs and participate in as many interviews as possible.

• Update your resume and keep it updated.

• Using your job tracking form, develop an employer prospect list with contact names and addresses from organizations you are interested in pursuing.

• Attend on-campus career fairs and employer information sessions related to your interests and follow up with employers you meet.

• Discuss career opportunities with faculty and counselors, friends and acquaintances. Network! Network! Network!

• Attend presentations on resumes, cover letters, interviewing, networking, and conducting a job search. Practice your interviewing skills.

• Track your interview results and assess your performance after each interview.

• Be positive and stay alert to opportunities.

• Gather information on realistic salary expectations.

• Attend a presentation on Salary and Offer Negotiation.

• Draft an acceptance and decline letter that can be adapted for a variety of employers and have it critiqued.

• Read two or more professional or trade publications from your major and career field on a regular basis.

• Evaluate job offers and visit with your Career Coordinator to discuss options.

• Accept the job that best fits your career and professional needs.

• Report your job/salary offers and acceptances to Business Career Services.

FOUR YEAR CAREER PLAN

Page 12: Job Search Guide

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____

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____

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and

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tgoi

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to e

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m p

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So

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parti

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Solu

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___

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

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Page 13: Job Search Guide

Iden

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Pote

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info

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omm

on in

terv

iew

que

stio

ns

So

luti

on:

I hav

e pa

rtic

ipat

ed in

a m

ock

inte

rvie

w w

ith B

usin

ess

Care

er S

ervi

ces

So

luti

on:

I hav

e an

app

ropr

iate

inte

rvie

w s

uit

So

luti

on:

I fol

low

up

afte

r eac

h in

terv

iew

by

send

ing

a th

ank

you

note

or e

mai

l with

in 2

4 ho

urs

So

luti

on: _

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

___

Page 14: Job Search Guide

Id

enti

fyin

g ge

ogra

phic

loca

tion

cha

lleng

e: I

don’

t kn

ow h

ow t

o fin

d a

job

in o

ther

loca

tion

s Sa

mpl

e G

oal:

I will

iden

tify

up

to th

ree

spec

ific

loca

tion

s.

My

goal

: ___

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

__

So

luti

on:

I hav

e de

term

ined

my

pers

onal

geo

grap

hic

requ

irem

ents

So

luti

on:

I hav

e re

sear

ched

pro

babl

e ca

reer

opp

ortu

nitie

s w

ithin

my

desi

red

loca

tion

So

luti

on:

I hav

e se

t up

inte

rvie

ws

and

appo

intm

ents

in m

y de

sire

d lo

catio

n

So

luti

on:

I hav

e id

entif

ied

poss

ible

con

tact

s in

my

desi

red

loca

tion

So

luti

on:

I kno

w th

e co

st o

f liv

ing

in m

y de

sire

d ar

ea (i

nclu

ding

ren

t)

So

luti

on:

I hav

e re

sear

ched

the

loca

l new

spap

er a

nd c

ham

ber o

f com

mer

ce fo

r my

desi

red

loca

tion

So

luti

on:

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

_ Jo

b or

inte

rnsh

ip jo

b of

fer

chal

leng

e:

Onc

e I r

ecei

ve a

n of

fer,

I’m

not

sur

e ho

w t

o ha

ndle

the

sit

uati

on

Sam

ple

Goa

l: I

have

an

unde

rsta

ndin

g of

how

to

nego

tiat

e an

d/or

acc

ept

a jo

b of

fer.

M

y go

al: _

____

____

____

____

____

____

____

____

____

____

____

____

__

So

luti

on:

I hav

e di

scus

sed

nego

tiatin

g jo

b of

fers

with

my

Care

er C

oord

inat

or

So

luti

on:

I hav

e at

tend

ed a

Neg

otia

ting

Job

Off

ers

wor

ksho

p pr

esen

ted

by B

usin

ess

Care

er S

ervi

ces

So

luti

on:

I hav

e ex

plor

ed c

redi

t opt

ions

if I

am c

onsi

deri

ng a

ccep

ting

an in

tern

ship

So

luti

on:

I hav

e re

sear

ched

wha

t a ty

pica

l sal

ary

rang

e is

for

the

posi

tion

in w

hich

I am

inte

rvie

win

g

So

luti

on:

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

_

Page 15: Job Search Guide

Com

pany

Posit

ion

Cont

act

Date

Sent

/Con

tact

edRe

sum

e Co

ver L

ette

rOt

her

My A

ctio

n/Fo

llow-

upEx

ample

:Ca

terpil

larMa

rketin

g Inte

rnJo

e Smi

th7/5

/2012

Yes

Yes

Call J

oe on

9/21

/12 to

chec

k stat

us

Job

Trac

king

For

m