Jordan’s ICT Industry

ICT Association of Jordan – int@j

October 2011

int@j Background Driven by His Majesty’s vision for a strong private ICT Sector

Established in 2000 as the ICT industry-support association under the REACH Initiative

Lead the implementation of the REACH Initiative (2000-2006) and the National ICT Strategy (2007-2011) in partnership with MoICT

• Includes 200 companies in IT, Telecom, Outsourcing, Internet and Mobile businesses, membership is open for all ICT companies

• int@j focuses on advocacy, promotion and marketing, capacity building, research and publications.

Sector Vision

Jordan to become a major regional ICT leader and an internationally

recognized exporter of ICT products & services, capitalizing on its core

human capital advantage

Jordan’s ICT Sector Started back in 1999 (REACH Initiative) and followed with the

National ICT Strategy for a strong industry (2007-2011)

• Fastest growing sector in Jordan's economy (Avg. 25% growth)

• More than 84,000 jobs in total (direct/indirect/induced)

• Contribution of 14% to GDP (10% direct, 4% indirect)

• On the ground international companies (Cisco, Microsoft, Oracle, HP, Yahoo, Intel, Motorola, Ericsson)

Source: - Telecom: Arab Advisors Group- IT: int@j Industry Classification and Statistics 2009

ICT Sector Landscape

• With more than 400 companies in Telecom, IT, Online and Mobile Content, Outsourcing, and Games Development

Contribution to Jordanian Economy

Source: - Manufacturing, Construction, and Agriculture GDP and Employment: Department of Statistics- ICT: int@j Industry Classification and Statistics 2009- Tourism: Ministry of Tourism

• Exporting to more than 45 countries

• Major Export Markets

– Saudi Arabia $70m (34%)

– Iraq $28m (13%)

– UAE $27m (13%)

– USA $13m (7%)

– Oman $10m (5%)

Regional Opportunities

– Saudi Arabia (Annual $4b total IT spending) 50% of GCC Spending

– UAE (Over $1b IT spending Annually)

– Kuwait (Over $700mn IT spending Annually)

– Qatar (Over $400mn IT spending Annually)

ICT Sector Exports

ICT Impact on Jordan Overall Economy

• ICT Impact on Employment is 84,000 Jobs• ICT Impact on GDP is 14.1%

Source: 2009/2010 ICT Economic Impact Assessment - MoICT

GDP Contribution from ICT in other sectors: 4.6%

Segments and Sample Companies

Sector Segments

Sample Companies

Banking: CCS, Progress Soft, ManafSoft, EastNets, Focus Solutions Payment: STS, Gate2Play, Jabbar, Access2Arabia Insurance: Eskadenia, TechnoSys, KeySoft, NatHealth Telecom: Globitel, Eskadenia Gov: Estarta, Savvytek, Optimiza, SSS Process HR: MenaITech, ISS, Glotech ERP: Sermon, Savvytek, Intracom CRM: UBA, Eskadenia Mobile: Info2Cell, MIT, BeeCell, Access2Arabia, PACT, Spring Field Web: Dot.Jo, Primus, ITP, Imagine Online: D1G, Jeeran, Maktoob, Akhtaboot, Souq Games: Quirkat, Maysalward, Wizards, Taktek, Aranim Animation: Rubicon, Kharabeesh Outsourcing: Aspire, Extensya, CrysTelCall, Primus, KeySoft, 4th

Dimension

Opportunities

Opportunities

E-Learning: Jordan Education Initiative ICT as a tool in education reform Local firms delivering world-class products

– ITG - EduWave Platform, World Summit Award Winner

– Rubicon, Math Curricula with Cisco

– And other companies Model to be replicated

Opportunities

E-Health:

Electronic Health Solutions Royal Initiative Based on VistA with pilot in 3 Public Hospitals Model to build on and replicate in other countries Opportunity to build health applications (Cloud, Mobile,

Infrastructure)

Opportunities

Telecommunications:

Liberalized Telecom Sector

– Liberalized mobile telephone subsector

– Liberalized fixed line subsector

Independent regulator – TRC

Licensed WiMAX & 3G Infrastructure

More than 6 million mobile phone subscribers

Opportunities

Business Process Outsourcing:

9th globally in AT. Kearny Global Services Location Index (2009) Availability of necessary ingredients

– Manpower and human talent

– The “right” Arabic and English dialect

– An alternative destination

– The right telecom infrastructure

– The investment climate

– The political and economic stability

Online/Mobile Content and Gaming 1% Arabic content in the world – Jordan is the largest contributor

Neutral Arabic speaking community

Mobile:

– Applications, Games, and Content

• Multiplatform applications, content, and games (including iPhone and Blackberry)

Online

– Applications and Gaming Solutions (example online payment)

– Communities (example web forums, football sites)

– Media and Content (example Online Newspapers, social media, and directories)

Thank You