Joy Henderson 25415 47th Pl S F103 (206) 372-7984

Kent, WA 98032 jehenderson28@hotmail.com Skills and Qualifications:

Over 17 years of experience providing legendary customer service. Demonstrated computer skills, including proficiency with Microsoft Office Suite, Excel,

People Soft, VLM, POS, eTHOMAS, Virtual Merchant, as well as the ability to learn and master new programs successfully.

Highly motivated with an emphasis on strong organization and attention to detail. Exceptional communication skills including cross functional problem solving. Ability to multitask and utilize time in an effective manner.

Experience: June 1998 to June 2015 Albertsons Grocery

June 2015 to April 2016 Haggen, Inc. Service Supervisor

Manage Front End operations with daily responsibilities including assigning employee work locations, administering breaks and lunches, resolving customer complaints and conflicts, cashiering and processing electronic payments and cash flow. Other duties include reconciling accounts, editing schedules, and stocking shelves. Constantly

utilizing my time management skills to complete daily supervisor tasks. June 2008 to March 2015, Intermittently Vitality Chiropractic Substitute Office Assistant

Scheduling and imputing patients using eTHOMAS, checking messages and returning

patient calls, taking patient vitals, processing payments through Virtual Merchant, filing patient data and organizing office procedures and daily duties.

Education:

Bachelor of Arts in 2004 Western Washington University

References and Letters of Recommendation Available Upon Request