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Super Scoop July 2014 1 JULY 2014 What’s the scoop? All the latest industry news. Page 10 Going the distance A good budget can go a long way. Page 4 Income account health check Tips to help your money last. Page 3 Lorraine and Reg QSuper members since 1987 We talk to the Hogans about life in retirement. Page 8 Forever young Pension fund of the year 2013 and 2014

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Page 1: JULY 2014 What’s the scoop? - QSuper Fund · track of your income versus expenses so you will already have a good idea what works for you. However if you don’t have one in place

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JULY 2014

What’s the scoop?

All the latest industry news.

Page 10

Going thedistanceA good budget can go a long way.

Page 4

Income accounthealth checkTips to help your money last.

Page 3

Lorraine and Reg QSuper members

since 1987

We talk to the Hogans about life in retirement.

Page 8

Forever young

Pension fund of the year

2013 and 2014

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CEO comment

At QSuper our focus is helping all our members reach their retirement goals, but that

commitment doesn’t end when your working life does. Retirement is a journey, and I personally feel privileged that you have placed your trust with QSuper to be your partner through this period of your life.

That’s why I believe we need to ensure we offer you the best possible products to support your retirement lifestyle. I was delighted to see our Income account awarded Pension Fund of the Year1 for the second year in a row. This is a great recognition of the work our people have done to continually improve your account. The last few months have seen us make a range of improvements – with the most recent being the introduction of fortnightly payments – all designed to give you more control and flexibility when it comes to managing your retirement income.

An exciting new investment optionHowever I also understand that some of you want to take a more hands on approach when it comes to investing your Income account funds, which is why I’m excited that the coming weeks will see the introduction of our new investment option, QSuper Self Invest.

Self Invest is intended to offer many of the benefits of a self-managed super fund (SMSF), but with lower costs and greater convenience. It will allow you to invest a portion of your Income account directly in the Australian share market, and also in a range of exchange traded funds (ETFs), so like an SMSF you will be able to take a more active role over where your money is invested. We’re also aware that many of our members, and especially those in the retirement phase, want the option to invest in term deposits. For this reason, Self Invest will also offer access to term deposits from a range of banks, with a choice of investment terms. More information about Self Invest can be found in the important information notice enclosed with this edition of Super Scoop.

Living longer, living betterWhen I come into work everyday, I know that everything I and all QSuper staff do is ultimately about our members. So one of the most rewarding things about my job is hearing

about QSuper members like Lorraine and Reg Hogan, who after a lifetime of hard work are able to live the retirement of their dreams – you can read their story on page 8.

Of course what stories like the Hogan’s highlight is that the nature of retirement is changing. While we might not all be able to run marathons into our 70s like Reg,

today’s retirees are more active than ever before, and are demanding more from the post-work years.

That’s why it’s so important you have confidence that you are able to support yourself financially over the coming years or even decades. This edition of Super Scoop contains several articles designed to help you make your money go the distance – I hope you find them, and the other articles in this edition, an informative and interesting read.

Rosemary Vilgan Chief Executive Officer, QSuper

I personally feel privileged that you have placed your trust with QSuper to be your retirement partner.

Welcome

Rosemary VilganCEO, QSuper

1 Chant West Conexus Financial Super Awards 2014.

QSuper’s Income account – the best in Australia.Awarded by Chant West for the second year in a row.

The scores used by Chant West to derive the ratings are subjective scores that have been awarded based on data (including historical financial performance information) supplied by third parties. While such information is believed to be accurate, Chant West does not accept responsibility for any data inaccuracies. Past performance is not a reliable indicator of future performance. The Chant West rating does not constitute financial product advice. This product is issued by the QSuper Board (ABN 32 125 059 006) as trustee for the QSuper Fund (ABN 60 905 115 063). Consider whether the product is appropriate for you and read the PDS before making a decision. You can call us to obtain a PDS or visit our website. © QSuper Board of Trustees 2014. 7667 05/14

qsuper.qld.gov.au

1300 360 750

Pension fund of the year

2013 and 2014

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Your Income account health checkHaving the right strategies in place for your Income

account can make a huge difference to your lifestyle. So when it comes to maximising your retirement

funds, is your money working as hard as it could?

There are two simple things you could review every now and again to help make sure your finances go the distance.

Consider your investment optionsIt’s a common misconception that once you hit retirement, you should move all your money to conservative investment options. And while seeking security for your financial future is obviously highly important, it also needs to be balanced by the consideration your money needs to last many years, or even decades. That’s why many retirees find it can be beneficial to have some exposure to growth assets such as shares.

Of course everybody’s situation is different, and when choosing an investment strategy for your Income account you should take into account factors such as your attitude towards risk, age and life expectancy, and your future income needs. You may find it beneficial to seek advice to decide on a strategy you are comfortable with to help you maximise the longevity of your balance.

Withdrawal strategiesDeciding how to withdraw your income stream is just as important as deciding how to invest it, and can have just as much impact on how long it will last you. In the information to the right, QInvest discusses two popular options – the ‘bucket strategy’ and the ‘risk profile strategy’.

Bucket strategy: In a nutshell, the ‘bucket strategy’ is where you invest your funds in a number of investment options (buckets), that reflect your attitude to investment risk and return (your risk profile). However you leave about three years’ worth of income in a conservative ‘bucket’, like cash, from which you withdraw your income, and when that is getting empty you gradually rebalance your funds so that your income bucket is refilled.

Risk profile strategy: With a risk profile strategy you invest your super entirely in accordance with your risk profile. You then withdraw your money proportionally from the option/s your funds are invested in.

Your money

1800 643 893

qinvest.com.au

Need advice?A QInvest financial adviser can help you find the best strategies for your situation.

Whichever approach you take, it may be a good idea to review your strategy with a financial adviser on a regular basis to make sure it is still meeting your needs.

60%Balanced

10%Cash

30%Moderate

60% Balanced

30% Moderate

10% Cash

Your income is drawn from a split which

matches your investment mix

Cash

10%

Balanced

30%

Moderate

60%

100%CASH

Your income is

drawn from the most

conservative option

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Your money

Whether you are recently retired or have been in retirement for many years, knowing you have enough in savings will let you plan for the future

with confidence.

Setting a budgetYou‘ve probably used many budgets over the years to keep track of your income versus expenses so you will already have a good idea what works for you. However if you don’t have one in place you could be doing yourself a disservice, as a good budget to support your retirement lifestyle can take the stress out of managing your finances and will help you keep track of your spending habits.

Carrying on good money management habits into your retirement years could also mean you’re more likely to be able to afford to have a little fun. Of course everyone’s lifestyle and income are different, but whether your idea of a treat is a night at the bowls club or a cruise around the Caribbean, you’re more likely to be able to afford it if you’re in control of your funds.

The retirement landscape has changed – we’re living longer and living better, so it’s important to make sure your super can keep up.

Will your super go the distance?

This will ensure you’re always accessing the best offer available to you. For example, sticking with one utility provider out of loyalty might seem easier in the long run, but chances are you could be missing out on a better deal elsewhere.

HOt tIpReview expenses annually

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Review, review, reviewIf you already have a budget, now could be a good time to review it and make sure it’s still relevant. Remember to update it every couple of years, taking into consideration any extra costs you might add along the way, such as prescriptions or medical bills. Alternatively, you might find you can remove some expenses if they no longer apply such as making mortgage repayments.

Once you have a complete view of your spending habits, financial responsibilities and expenses, you’ll be able to see where the bulk of your money is being spent and design or adjust your budget accordingly. If you find you’re overcommitting to an optional expense and under budgeting for an essential expense, you can tweak your budget to make up the difference.

There are a number of online resources available which let you calculate your expenses and provide tips and tools to manage your money, such as moneysmart.gov.au.

Are you maximising your benefits?Are you taking advantage of all the benefits available to you? As well as the Age Pension, the Australian Government offers retirees a range of Centrelink incentives, so it’s worth exploring what options are available to you. These include:

Pensioner Concession Card – gives you access to cheaper utility and medical bills including discounts on some prescriptions, and discounts on public transport

Carer’s allowance – supplementary payment for people who provide additional care and attention every day to a person with a disability or medical conditions, or someone who is classed as frail aged

Seniors Card – available if you’re over 60 and work less than 20 hours per week. Offers discounts at commercial businesses and some public services

Commonwealth Seniors Health Card – gives you access to cheaper prescriptions and other Government funded medical services, provided you meet the income test

Seniors Supplement – helps cover regular bills such as energy, rates, phone and car registration. You must have a Commonwealth Seniors Health Card to qualify for this.

A Centrelink Financial Information Services (FIS) officer can provide you with more information. Call 132 300 for more information.

Get adviceGetting advice from a financial adviser can equip you with the tools and knowledge you need to put your budget into action and to spend your money wisely. QInvest financial advisers can advise on your individual situation, taking into account the complex nature of government concessions.1

See over the page to find out how a QInvest financial adviser showed one couple how they could potentially make their money last longer.

Give yourself a treat you may not otherwise be able to afford by buying discount vouchers online. Try googling ‘online deals’ to see what offers you can take advantage of in your local area and make a saving. You can also find deals for cheap meals, entertainment, travel packages and much more.

HOt tIpTake advantage of online deals

Carrying on good money management habits into your retirement years could also mean you’re more likely to be able to afford to have a little fun.

Send us your super selfies and be the face of QSuper

Fancy being the face of our upcoming publications and campaigns? Visit qsuper.qld.gov.au/realmembers to upload a photo and leave a little bit of information about yourself.

1 Advice fees apply. QInvest will advise you of the fee before providing you with advice. For more information or to make an appointment with a financial adviser, visit qinvest.com.au or call 1800 643 893.

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Case study

Gordon and Margaret’s storyGordon and Margaret have been retired for five years. They’ve been living on around $58,000 a year, made up of a combination of income from their Income accounts and the Age Pension. However they were starting to get concerned that their money would run out too soon if they carried on like this, so they went to see a QInvest financial adviser.

Their adviser ran the figures, also taking into account that they were hoping to travel overseas every couple of years at a cost of around $15,000 each time, and also that Gordon was hoping to spend $20,000 in the next few years on a new car.

The initial projections showed that if they carried on with their current spending habits, their super would run out in the next seven years, leaving them solely dependent on the Age Pension.

What are Gordon and Margaret’s options?Gordon and Margaret discussed with their QInvest adviser whether they could consider revising their desired income. After looking closely at their budget, the couple agreed they could reduce their expenditure objective to $50,000 a year. They also decided that it was more realistic to aim for just one big $15,000 overseas trip, but did still want to budget $20,000 for a new car.

Their adviser also looked at the investment strategy for their Income accounts, as they were both invested 100% in the Cash option. He worked through their risk profiles with them, and determined they were both quite risk averse and assessed as ‘Conservative investors’. However their adviser explained that based on their life expectancy they did have a long investment horizon, so they should consider moving their funds to a slightly more growth orientated option, such as the Moderate option.

He then ran the figures again with these new assumptions and, as the graph shows, by undertaking these actions Gordon and Margaret should be able to sustain their desired annual income until Gordon turns 90.Additional assumptions for graphs: They have no other assets outside of QSuper. Any surplus income is assumed to be spent at the end of each year. 2013/2014 tax rates and Centrelink thresholds and rates have been applied. Assumed rate of CPI is 3%. For ‘current projection’ a net return of 4.4% has been assumed. For ‘new projection’ a net return of 6.1% has been applied.

What did Gordon and Margaret do?The couple decided to follow their QInvest adviser’s recommendations, and reduce their annual income to $50,000 a year. They also made a switch in their Income account investment mix to 100% Moderate. By the end of the appointment, Gordon and Margaret were feeling much more secure about their future retirement income and lifestyle.

How can we make our money last?

Brought to you by

Names: Gordon and Margaret

Age: Gordon is 70 and Margaret is 69

Income account balance: Gordon has $185,000, Margaret has $147,000

Current projection

Total retirement wealth (EOP) Expenditure objective

Expenditure met by income streams Income support

80k

60k

40k

20k

0k

400k

300k

200k

100k

0k70 72 74 76 78 80 82 84 86 88 90 92 94

Age - John

Projection of wealth accumulation and expenditure in retirement

Reti

rem

ent w

ealt

h/ob

ject

ive

($PV

)

Expenditure ($PV)

New projection

Total retirement wealth (EOP) Expenditure objective

Expenditure met by income streams Income support

80k

60k

40k

20k

0k

400k

300k

200k

100k

0k70 72 74 76 78 80 82 84 86 88 90 92 94

Age - John

Reti

rem

ent w

ealt

h/ob

ject

ive

($PV

)

Expenditure ($PV)

Projection of wealth accumulation and expenditure in retirement

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Diversifi cation is important when it comes to managing risk which is why QSuper invests in a range of Australian and international infrastructure

and property assets, some of which are only available to institutional investors. QSuper’s portfolio is made up of a variety of assets including airports, utility companies, and even iconic retail properties such as Chelsea Market in New York.

A must-see destinationChelsea Market is the offi ce anchor of New York’s technology and media corridor as well as home to the country’s most renowned culinary indoor food hall. It is located on 75 Ninth Avenue in an area of Manhattan known as the Meatpacking District. Chelsea Market is considered one of the greatest indoor food halls in the world. Attracting six million visitors

annually, it is one of the most traffi cked destinations of any kind in New York City with more than 35 vendors off ering a variety of food and dining experiences.

Listed on the National Registry of Historic Places, Chelsea Market is housed in the former National Biscuit Company building (where the Oreo cookie was developed) which dates back to 1890. The complex is home to tenants including media and broadcasting companies such as Google and its subsidiary YouTube, the Food Network and Major League Baseball Advanced Media.

A long term investment When selecting investments, our investment managers always focus on the potential for solid long term returns for members. As a mixed use offi ce and retail outlet with approximately 1.2 million square feet of rentable area, Chelsea Market off ers good future prospects. The demand for offi ce space remains strong, with occupancy at around 98.8 per cent, and in 2013 management secured a rezoning approval for an additional 286,000 square feet of offi ce space.

Asset insightAsset name: Chelsea Market, New York

Date of investment: December 2011

Options with current exposure:

Moderate Lifetime Aspire

Balanced Lifetime Sustain 1

Aggressive Lifetime Sustain 2

In addition to Chelsea Market, some of our other assets include Robina Town Centre on the Gold Coast, One Times Square New York, Heathrow Airport and Ports Botany and Kembla. Read more at qsuper.qld.gov.au/assetprofiles

Find out more

New York icon a recipe for success

Image: littleny / Shutterstock.com

Asset profile

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Member story

Staying fit and healthy has always played a big part in Lorraine and Reg Hogan’s lives. Now in retirement, the Gold Coast couple are making even more use of

their time by squeezing in as much exercise as they can.

Not only does Lorraine and Reg’s fitness help them get more out of life – not to mention making it easier to race around after their energetic grandchildren – but it also makes them feel younger and more positive than ever.

As Lorraine puts it, “You feel younger if you’re physically fit – it helps you mentally. Dress young, feel young and you will be young!”

Healthy body, healthy mindHaving been retired for 20 years now, Reg (78) and Lorraine (73) have a well-established fitness regime, which they say is the key to their full and happy lifestyle.

Reg is a runner. In fact, you could call him a journeyman, having jogged more than 42,000 kilometres over the past 20 years alone. “That’s the equivalent of running around the earth,” he says proudly.

From overseas adventures and gym sessions to marathons and keeping up with the grandkids, there’s never a dull moment in retirement for QSuper members Lorraine and Reg Hogan.

Foreveryoung

QSuper members Lorraine and Reg

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Reg’s running facts

In the last 20 yearsReg has run 42,000kms Reg runs 5 out of 7 days

and clocks up around 50km each week.

Reg takes part in

10 half marathons every year.

That’s the equivalent of running around the earth!

Reg jogs five out of every seven days, racking up around 50 kilometres a week, as a way to train for the 10 half-marathons he competes in each year. “I’ve done six full marathons in my time, but they require a lot more training. So nowadays I stick to the shorter distance.”

Lorraine prefers to keep fit by swimming every morning and going to the gym. “Staying fit means we can really enjoy our holidays and going overseas. Looking after the grandchildren is very tiring too, so it really helps us with that.”

Adventures abroadAnd Reg’s trips around the earth aren’t just metaphorical, with the globetrotting couple racking up some fairly impressive air miles in the years since retirement. Experiencing the unique landscape of Iceland, visiting the Boeing Factory in Seattle and cruising the Mekong are some of the recent highlights of Reg and Lorraine’s travels – and there are hopefully many more to come.

Comfort and confidence with QSuperWhile Lorraine was a stay-at-home mum, Reg took on a number of roles during his working life – firstly as a carpenter

and joiner, and then as a secondary school teacher, finishing his last 13 years at Miami State High School. In the 20 years since retiring, and in the years previous, Lorraine and Reg have been pleased with QSuper’s service and performance.

“We decided to leave our money with QSuper in retirement. We trusted them and felt confident they’d help us through. And I’m so glad we did.”

All in the planningBut the couple’s comfortable retirement lifestyle didn’t happen by itself – as Reg explains they put the plans in place early to make sure they set themselves up for the future. “Before retiring we did QSuper’s two-day Retirement Preparation seminar in Brisbane, which was great. I learned a lot from it. Then once a year we’d have an hour with an adviser to help us with our investments, and we went along to the evening seminars a few times too, which were always useful.”

By doing the planning and setting some goals, Lorraine and Reg are now enjoying the fast-paced, energetic retirement they’ve always dreamt of. “Because we keep so active, we can do so much,” Reg says. With another couple of half-marathons and more exciting overseas adventures to come in 2014, it looks as though the Hogans won’t be slowing down any time soon.

Lorraine and Reg enjoying an overseas trip

You feel younger if you’re physically fit – it helps you mentally. Dress young, feel young and you will be young!

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Super news

Changes to risk ratingsAll QSuper investment options are categorised by a Standard Risk Measure (SRM) rating. The rating is designed to give members the ability to compare our investment options within and across funds, so they can make an informed investment choice decision. QSuper reviews these ratings annually to ensure each option reflects the appropriate risk category. As part of our recent review we are adjusting the risk band of three options as outlined in the table below.

In each case, the change to these risk bands reflects the QSuper Board’s approval of changes in asset allocations for the above investment options. The new risk bands will apply from 1 September 2014.

For more information about SRMs and how they are calculated, please see qsuper.qld.gov.au/srm. It is important to remember a standard risk measure is only one consideration when making an investment choice and you can speak to a QInvest financial adviser for financial advice tailored to your personal situation.

Investmentoption

Currentrisk band

New risk band

Current estimated number of negative annual returns (every 20 years)

New estimated number of negative annual returns (every 20 years)

Moderate 3 (low to medium)

2 (low) Between one and two times Less than once

Lifetime - Focus 1

5 (medium to high)

4 (medium) Between three and four times Between two and three times

Lifetime - Sustain 1

1 (very low) 2 (low) Less than 0.5 times Less than once

proposed change to eligibility test for Seniors Health CardThe Federal Budget handed down in May 2014 contained very few proposed changes to the superannuation system. However one announcement that may be of interest is the proposal to class any tax-free income you receive from your Income account as income when determining eligibility for the Commonwealth Seniors Health Card (CSHC). If you are deemed eligible for a CSHC before the proposed introduction date of 1 January 2015, this change will not affect you.

This announcement is currently only a proposal, and has not yet passed into legislation.

Changes to how Centrelink calculate payments for the Age pensionFrom 1 January 2015, Centrelink will change the way it calculates eligibility for the Age Pension, meaning that some people could receive lower payments. Centrelink will remove the favourable treatment of superannuation income stream accounts such as QSuper’s Income account when assessing how much they pay people. If you are planning on opening a new Income account, restarting your existing Income account, or want to nominate a reversionary beneficiary, visit qsuper.qld.gov.au/pensionchanges to find out more about this change.

The good news is that if you already have an Income account and are receiving a Centrelink payment such as the Age Pension, the new rules will not apply and your Income account will continue to be assessed under the existing rules. Reversionary beneficiaries nominated before 1 January 2015 will also be assessed under the existing rules provided they have also been receiving Centrelink benefit payments. If you restart your account after 1 January 2015, you will be assessed under the new rules.

An expanded approach to bondsBonds (also known as fixed interest) are traditionally thought of as a defensive asset designed primarily to target capital preservation. But Bonds can be structured to target a number of differing outcomes including return (yield) enhancement, diversification and to hedge inflation. QSuper is increasingly structuring the bond portfolios within our Ready Made options and Lifetime groups to target yield enhancement and to hedge inflation. Investing in different types of bonds allows for a greater level of diversification – protecting your investment from the significant volatility that can be experienced with a high level of exposure to shares while still providing the opportunity for growth.

It’s important to note that unlike the Ready Made options, the single asset Diversified Bonds option still primarily targets capital preservation with some yield enhancement. This means the returns for this asset class may differ between the investment options.

Here’s the latest round-up of what’s new at QSuper, and for the super industry.

What’s the scoop?

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Investments

Risk Outlook

Australian Shares

QSuper has a range of investment options, each with diff erent strategies, objectives and risk profi les. In this edition, we take a closer look at the Australian

Shares investment option.

Rate of return The objective of the Australian shares investment option is to match the return on the S&P/ASX 200 Accumulation Index after fees and taxes are paid. While this option off ers a more diversifi ed approach over investing in a small number of individual shares, it is not without risks. Forecasters typically estimate relatively high long-term returns of around 9% gross of fees and taxes,1 although we also estimate greater than six negative annual returns in every 20 years. The performance of these shares is infl uenced by the future earnings prospects of the companies listed and changes in market expectations about whether these earnings will be realised.

Before investing in this option you should consider:

� How it fi ts into your overall portfolio (including assets outside super) – we generally see this option as a building block to form part of a diversifi ed portfolio.

� How the Australian economy will perform in the shorter term – forecasts are for below-trend economic growth over the next year and outcomes stronger or weaker than this could move the market accordingly.

� If investing in this index exposes a portfolio to excessive concentration risk – the index is characterised by relatively high exposure to the banking sector2 (around 46%) which exposes it to trends in domestic credit growth, property prices and interest rates.

� Changes in forecasts for the Australian dollar and China’s growth – the performance of this option is likely to relate to China’s economic performance due to the impact on commodity prices. While a lower Australian dollar generally supports export earnings and boosts exporters’ competitiveness, it can also raise import costs.

This investment option also has exposure to swings in global market sentiment, making it prone to bouts of heightened geopolitical risk and other concerns that markets focus on. 1 Rice Warner report: Long term investing – do we have the right structure? August 2013. 2 When compared with many other off shore equity indices. ASX Image credit: Passion Images / Shutterstock.com

Currently, any application to make an investment switch must be received by 5.00pm on a Brisbane working day to be considered as received on that working day. From 1 September 2014 this will change to 3.00pm.

This means that any application received at or before 3.00pm on a Brisbane working day, whether via Member Online or by receipt of a Switch Investments in an Accumulation Account or Switch Investments in an Income Account form, will be considered as being received that day. Any request received after 3.00pm on a Brisbane working day, or on a weekend or Brisbane public holiday,

will be considered as being received on the next Brisbane working day.

Since March 2014, you have had the opportunity to withdraw a switch application, providing we receive your instruction before the cut-off time on the Brisbane working day we received your original request. You can withdraw your switch application by logging into your account on Member Online, or for an application submitted by form, by calling us on 1300 360 750.

Change to QSuper’s Investment Switch policy

Important information from the QSuper Board

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Past performance is not a reliable indicator of future performance. The returns shown are for the QSuper Fund Income account and will vary over time. Each of the options has a different objective, risk profile and asset allocation. Visit the Investment options page on the website for more detailed information. Changes to inflation, fees, asset allocations, option objectives and risk play a significant part in the return of any investment option.

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Contacting QSuperContact Centres 70 Eagle Street Brisbane 63 George Street BrisbanePh 1300 360 750 +617 3239 1004 (international) Fax 1300 241 602 +617 3239 1111 (international)Monday to Friday 8.30am to 5.00pm AESTGPO Box 200 Brisbane Qld 4001qsuper.qld.gov.au

Chant West has given its consent to the inclusion in this edition of Super Scoop of the references to Chant West and the inclusion of the logos and ratings or awards provided by Chant West in the form and context in which they are included. The Chant West ratings logo is a trademark of Chant West Pty Limited and used under licence. It is only current at the date awarded by Chant West. The rating and associated material is only intended for use by Australian residents within the jurisdiction of Australia and is not permitted to be considered or used by a party outside of Australia.

SuperRatings does not issue, sell, guarantee or underwrite this product.

Important information This information is provided by the fund administrator, QSuper Limited (ABN 50 125 248 286 AFSL 334546) which is ultimately owned by the QSuper Board (ABN 32 125 059 006) as trustee for the QSuper Fund (ABN 60 905 115 063). This information has been prepared for general purposes only without taking into account your objectives, financial situation, or needs and should not be relied on as legal or taxation advice, nor does it take the place of such advice. Any statements of law or proposals are based on our interpretation of the law or proposals as at the time of printing. As a result, you should consider the appropriateness of the information for your circumstances and read the product disclosure statement (PDS) before deciding whether to acquire, or continue to hold, a product. You can obtain a PDS at qsuper.qld.gov.au or by calling us on 1300 360 750. Unless stated otherwise, all products are issued by the QSuper Board as trustee for the QSuper Fund. Where the term ‘QSuper’ is used in this document, it represents the QSuper Board, the QSuper Fund and QSuper Limited, unless expressly indicated otherwise. If you do not wish to be contacted except when required by legislation, please call us. QInvest Limited (ABN 35 063 511 580, AFSL and Australian Credit Licence number 238274) (QInvest) is ultimately owned by the QSuper Board (ABN 32 125 059 006) as trustee for the QSuper Fund (ABN 60 905 115 063), and is a separate legal entity which is responsible for the financial services and credit services it provides. 7308 08/14. Income Account.

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Report Card

QSuper feesQSuper is committed to keeping the fees for our investment options among the lowest in Australia. For information on the fees for all our investment options, see qsuper.qld.gov.au/fees

More information about QSuper’s performance can be found in our Annual Report, which can be downloaded at qsuper.qld.gov.au/annualreport from October 2014. If you would like a printed copy just call us.

2014 Annual Report

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Investment returnsQSuper Income account

QSuper investment options 1 year% p.a.

3 year% p.a.

5 year% p.a.

10 year% p.a.

Ready Made options

QSuper Moderate 9.65% 7.98% 7.99% 6.73%

QSuper Balanced 15.08% 11.23% 11.28% 8.40%

QSuper Socially Responsible 15.30% 11.29% 10.30% n/a

QSuper Aggressive 20.12% 13.39% 13.34% 8.73%

Your Choice options

Cash 2.43% 3.26% 3.81% 4.55%

Diversified Bonds 8.55% 7.84% 8.90% n/a

International Shares 25.19% 16.42% 17.37% n/a

Australian Shares 21.94% 13.20% 13.09% n/a

As at 30 June 2014

Helping us help youQSuper undertakes research to better understand our members’ needs.

We only work with professional research firms that operate to strict privacy standards. You won’t be identified in the results. If you prefer not to be contacted by our researchers, simply call us on 1300 360 750. You can also request a copy of our Privacy factsheet if you wish.