karen bigelow
TRANSCRIPT
Ohio Association Public Treasurers
Banking Services – Comparing Apples to
Apples
October 4, 2007
Overview
Issuing and evaluating a proposal and its pricing can be enhanced and simplified by:
Providing the bidders with:
Time to prepare quality response -3 wks
Statistical transaction information
Your used and “wish list” of desired services
Transferring the responsibility for bottom lining the pricing - by service - to the bidders
The 7 Step RFP Program
1. Set Objectives – Service, Price, Location… Establish Review Team if Possible
2. Create Scoring template3. Schedule Vendor Meetings/Presentations4. Create & Issue RFP5. Allow for Q&A – email or in person6. Simplified Evaluation, Score, Award7. Manage Implementation Process
Set Objectives High Level Objectives
Save time Save money Prevent fraud Meet requirements of ORC Political pressures to electronify Audit functionality Sound financial partner
Specific Level Objectives Simplify returned check management Satisfy governing body bid demands
Identify Your Challenges
Security Fraud Need to do more with less Inefficiency Investment return Reconciliation Lack of dual controls for audit
Evaluation Tools
Account Statements Monthly statements and other various reports
provided by the financial institution allow public funds managers to review activity and compare information for other services. Reconcile it!
Account Analysis A monthly summary of activity, average balances,
and charges for services. Allows you to monitor the cost of bank services
utilizing comparative AFP/ANSI standards.
Basic Banking Assessment Tools
Bank Balances Ledger Balance
The book balance of all funds on deposit -reflects all accounting entries that affect a bank account.
Float The amount of uncollected funds assigned to each
check as deposited. (Money the Bank has not been given availability to yet.)
Collected Balance The difference between the ledger balances and the
deposit float.
Negative Collected Balance When the ledger balance minus any uncollected funds is
negative (How is it charged and at what price?)
What is Collection Float? It is the time between production of an invoice to the time when the funds are “collected” in your bank account.
Processing Float – The time it takes to prepare an invoice through getting it in the mail. Occurs on both the issuer and receivers side.
Mail Float – Time between mailing an invoice and the customer’s receipt and/or the time between customer mailing payment back to you and your receipt.
Clearing Float – The time it takes from deposit of a check to receipt of available funds.
Float?
Account Analysis
Adobe Acrobat Document
Alternatives to an Analysis
No reports – use bank statement only No fees at all Fixed monthly / annual fee Cluster Pricing By Product Type Being Used Compensating Balance Fee Offset
… …These Usually Mean Trade OffsThese Usually Mean Trade Offs
Microsoft Excel Worksheet
Simplify the Process
Determine Types of Services Needed Develop a Request for Proposal (RFP)
Necessary elements versus the “Wish List” Understanding pricing comparisons
Price Is Not the Only Determining FactorThe lowest price proposal may come from
an institution in need of deposits or that could be a poor service provider
Define Your Process
Define your current processes and procedures with sample volumes
Average account balances Checks written Deposits and Items Deposited ACH transactions Treasury Management tools currently used Electronic transmissions
Microsoft Excel Worksheet
Additional Evaluation
Understand Calculations and Basis for Change
Bidder totals all service fees Bidder applies ECR calculation to illustrate
account balance offset Bidder provides proposed interest rate Bidder provides sample analysis
statement using your volumes and requirements (preferably in their format)
“All In” Evaluation “All In” Cost evaluation looks at more than just
the per unit pricing: Compare “unique” offers – fixed rate, fixed
compensating balance, high ECR, free months of service
Bidder provides proposed interest rate Bidder determines compensating balance Bidder applies interest rate to remaining
balances Bidder nets fees against interest for total
return
Sample ECR Calculation & Account Type Comparisons
Microsoft Excel Worksheet
Scoring Since you have already:
Provided bidders with a detailed bid form including summary of products with transaction volumes and services
Set the parameters for level of importance and
Let the bidders bottom line the bid for you Don’t try to perform a line by line price
comparison, use categories only Use line by line to ensure monthly billing is what was
bid
Award the bid a score based on price – lowest to highest
Sample Scoring Sheet
Bank A Bank B Bank C Bank DPricing Max Value
Interest Rate 20Total Fees 20
Experience of vendor 10Ability to meet current needs 15Ability to provide additional needsImplementation process 15Completeness of Proposal 10
TOTAL 100
Based upon the objectives you initially set, give a value to each objective
10
Vendor Meetings The primary function of vendor meetings is to:
Gather latest information about bank services and processes, matching relevant services with your needs and objectives prior to issuing RFP
Provide information about your processes, challenges and objectives so vendors can create proposals that are easier to evaluate with more creative solutions.
Vendor presentation and/or demo of products and new technology prior to and/or after RFP
After the Selection
Multiple relationships? Reality of demands?
Public Fund’s Staff Bank’s Staff
What is a contract? Length of contract? Exit strategy?
How to get out of your contract should the services become unacceptable
RFP Tips
Share your objectives to invite creativity Ask for an evaluation of current practices
and suggestions for improvement Ask for what you really want – see what
happens, but realistic in expectation Ask for references of others using same
systems/software Ask questions that comparatively make a
difference between products or vendors and that really make a difference to you
Ask to review contracts required up front
RFP Tips
Be sure to get electronic copy of bid sheet and contracts – check the math!
Don’t bid when it is not convenient for you to bid, review and make potential bank or product/process changes
Do product demos before awarding business to ensure ease of use and to confirm technical details meet needs
Be sure not to lock yourself into having to make a change when there is not an overwhelming reason to do so
The End Result????
Questions…
Contact:Karen Bigelow, CTP
Vice President & Regional Manager175 south Third Street
12th FloorColumbus, Ohio 43215
[email protected]: 614-232-8078
Fax: 614-849-3444