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KASIKORNBANKGROUP
For further information, please contact Investor Relations Unit or visit our website at www.kasikornbankgroup.com or www.kasikornbank.com
Investor Presentation10 February 2010
1
Agenda
2009 Performance
K-Strategy: Customer Centric Organization – A Full Synergy
2010 Financial Targets
Credit Management
Corporate / SME / Retail Businesses in 2010
Appendix
2
Consolidated
Performance Highlights (Consolidated)
2009 Performance
Note: * KBank completed the MTGH Acquisition on November 30, 2009. The Bank acquired additional ordinary shares in MTGH to hold a 51% stake, valued at Bt7,529mn. The Bank’s 2009 consolidated Statement of Income included one month of operating results from companies in the MTGH Group
**If include 2H09 profit, CAR = 15.9%, Tier I = 10.9%*** Companies in MTGH group consist of Muang Thai Group Holding Co., Ltd. (MTGH), Muang Thai Life Assurance
Co., Ltd. (MTL) and Muang Thai Broker Co., Ltd. (MTB)
Slow loan growth, in line with the economy. Loan growth was mainly from SME and retail businesses
High NIM maintained, with a small dip in line with most commercial banks in the industry
Double-digit fee income growth amid the economic downturn
Cost to income ratio increased due to investment in strategic projects, particularly the Channel Expansion and Enhancement projects
Asset quality stable; coverage ratio high; falling provisions and credit cost in second half
Loan to deposit stabilized in mid-90s
Strong capital base maintained
1Q09 2Q09 3Q09 4Q09* 2009*Profitability
- NIM 3.7% 3.8% 3.8% 3.7% 3.5%
- ROE 13.1% 12.7% 12.6% 12.1% 12.6%
- ROA 1.2% 1.2% 1.2% 1.1% 1.1%
- YTD Loan growth (2.97%) (2.47%) (2.32%) 4.4% 4.4%
- YoY Loan growth 9.7% 4.4% 1.3% 4.4% 4.4%
- YoY Fee income growth 8.7% 12.5% 21.2% 17.3% 15.2%
Cost control
- Cost to income 52.4% 55.9% 54.9% 62.9% 56.8%
Asset quality
- NPL ratio 3.7% 3.7% 3.7% 3.8% 3.8%
- Coverage ratio 87.8% 90.8% 91.4% 91.6% 91.6%
Loan to Deposit 96.0% 97.0% 94.1% 96.7% 96.7%
CAR 15.6% 15.9% 16.3% 15.2%** 15.2%**
3
Agenda
2009 Performance
K-Strategy: Customer Centric Organization – A Full Synergy
2010 Financial Targets
Credit Management
Corporate / SME / Retail Businesses in 2010
Appendix
4
Customer Centric Organization: KGroup’s 7 Customer Segments
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
Company with annual sales >Bt5,000mn
Company with annual sales >Bt400mn to Bt5,000mn
Individual or company with annual sales >Bt50mn to Bt400mn
Individual or company with annual sales ≤ Bt50mn, and with commercial credit limit < Bt10mn
Individual wealth with KGroup* ≥ Bt10mn
Individual wealth with KGroup* ≥ Bt15,000 to Bt10mn
Individual wealth with KGroup* <Bt15,000
Note: * Wealth with KGroup is defined as savings and investments such as deposit products with KBank, mutual funds with KAsset, etc. 5
Agenda
2009 Performance
K-Strategy: Customer Centric Organization – A Full Synergy
2010 Financial Targets
Credit Management
Corporate / SME / Retail Businesses in 2010
Appendix
6
2010 Financial Targets(Consolidated)
Please see the explanation of notes to 2010 Financial Targets on slide number 7a
Notes2010 Targets2009
Actual * with MTGH **Original Targets (without MTGH)
Customer-centricity facilitatesstrengthening acquisitions, retention, and cross-selling capabilities
Above 15%***Above 25%15.2%Fee Income Growth
3.76%
56.8%
Bt9.4bn
Bt2.35bn
2.05%
4.4%
3.5%
1.1%
12.6%
Below 3.8%
65-68%****
Bt2.0-2.3bn
Above 3.5%
7-9%
3.7-3.9%
N/A
N/A
Below 3.8%
56-58%
Bt2.0-2.3bn
Above 2.0%
7-9%
3.7-3.8%
N/A
N/A
Non-interest income to average assets
Prudent and adequateProvision
Average per Q
Cost to income ratio to peak in 2010 from strategic projects investment
Cost to Income Ratio
Sensible growth corresponding to economic recovery and focusing on SME and retail customers
Loans Growth
Maintain strong NIM focusing on high-yield lending markets
NIM
ROA
ROE
Efficiently managed with effective monitoring system
NPL ratio (Gross)
7
Explanation of Notes to 2010 Financial Targets(Consolidated)
* The Bank’s 2009 consolidated Statement of Income included one month of operating results from companies in the MTGH Group
** 2010 targets “with MTGH” reflect the targets after the accounting treatment (the elimination of intercompany transactions) due to the MTGH consolidation
*** The 2010 fee income target of “above 15%” in this column does not reflect a less ambitious target. The drop in the fee income growth target to “above 15%” from the original target of “above 25%” is a result of two main adjustments: the elimination of intercompany transactions due to the consolidation; and the 2009 fee income base that has not been restated to reflect the acquisition. Since the MTGH acquisition completed in November 2009, only one month of income from the MTGH acquisition was recognized in the Bank’s 2009 consolidated Statement of Income. The Bank chose NOT to restate the 2009 fee base income as if the acquisition had taken place for the full year, except for December. As a result, the fee income base was bigger than if it had been restated, because the intercompany transactions were not eliminated. Had the Bank restated as if the acquisition fully taken place in 2009, the fee income growth in 2010 would have been in the range of “20-25%” rather than “above 15%” as shown in the table.Please see more details on major accounting impacts from MTGH Acquisition in appendix page 27 and 28
****Cost to income ratio can be separately consider between KGroup and MTGH. The 2010 cost to income ratio increases due to the high cost nature of life insurance business that it realizes benefits payment to policyholders as expense plus it should set aside prudent insurance reserves expenses (called life policy reserve) since the time of policy sold until policies are paid-up or benefits are realized to ensure adequate benefits payment to policyholders. As a result, cost to income ratio of life insurance business is very high. Thus when consolidated with the Bank will result in higher cost to income ratio.Both benefits payment to life policy and Life policy reserve expenses are part of underwriting expense.
Notes to 2010 Financial Targets on Slide number 7
7a
Agenda
2009 Performance
K-Strategy: Customer Centric Organization – A Full Synergy
2010 Financial Targets
Credit Management
Corporate / SME / Retail Businesses in 2010
Appendix
8
Credit Risk Management Framework
Portfolio Management
Proactive portfolio management based on portfolio performance, industry risks, customer credit risks, and upcoming events
Origination
Efficient and sound credit underwriting based on customer exposure and risk profiles and a centralized post-approval procedure
Monitoring
Up-to-date credit performance tracking and a designated mechanism to detect early warning signs and prevent credit quality deterioration
Collection & Recovery
Best practice in debt collection management and delegated recovery network for loan work-out process
9
Public Auction36%
Under Negotiation
11%
Execution13%
In Court28%
Pre-court (Notice)
12%
Asset Quality: Non Performing Loan
35 34 37
3.09%3.76%4.45%
2007 2008 2009 2010
Asset Quality in line with the Bank’s expectation; KGroup’s 3.76% NPL Ratio in 2009remained the lowest among top Thai banks
NPL
(Target)
NPL amount NPL Ratio
NPL Status
NPL are well managed; most are already in litigation
< 3.8%
< 37
Bt bn
Note: Total consolidated NPL as of December 2009 = Bt37,152mn
December 2009 (Consolidated)
Litigation Process
Under Negotiation
Negotiation, await approval, document preparation & lawyer process
Pre-court (Notice) Issue notice & court filing
In Court Trial / wait for court ruling
Execution collecting payment ruled by court or foreclosing
Public Auction Liquidation process
10
Asset Quality: Provision
Loan Loss Reserve to Required Reserve shows improvement to 137%and NPL Coverage Ratio over 90%
Provisioning Expenses and Credit CostLLR and NPL Coverage
%Credit Cost
5.9 7.8 9.4
0.82%1.02%
0.93%
2007 2008 2009 2010
LLR coverage Ratio
(Target) (Target)
NPL Coverage Ratio Provisioning Expense
88% 91%74%
137%127%116%
2007 2008 2009 2010
2.0-2.3Average
per quarter
Lower Credit Cost in 2010 due to strengthened provision level and economic recovery
> 140%
> 95%0.7% - 0.9%
Bt bn
% Credit Cost
December 2009 (Consolidated)
11
Asset Quality: Foreclosed Properties
Foreclosed Properties expected to drop in 2010
Outstanding Foreclosed Properties Foreclosed Properties Movement
Sale of Foreclosed Properties
(Target)
17 16 17 15
2007 2008 2009 2010
65 5 5
4%
-10%
0%
-13%
2007 2008 2009 2010
Loss on Foreclosed Properties Sold
Outstanding Foreclosed Properties
(Target)
Losses rose in 2009 due to the economic slowdown, however, sales remained steady
Bt bn Bt bn
December 2009 (Consolidated)
12
Agenda
2009 Performance
K-Strategy: Customer Centric Organization – A Full Synergy
2010 Financial Targets
Credit Management
Corporate / SME / Retail Businesses in 2010
Appendix
13
Corporate Business 2010: Market Position and Differentiation Strategy(Customer Segments: Multi-Corporate Business and Large Corporate Business)
KGroup Market PositionImprove market share from 17% in 2009 to 18.5% in 2010Improve main bank status from 23% in 2009 to 25% in 2010
Focused Industries Provide Funding Alternatives and Financial Advisory Align with the positive economic outlook trend
Differentiation StrategyCustomer Centricity to support customer business sustainabilityCorporate Business Strategy to deliver an Excellent Customer Experience
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
Provide Total Solution
Enhance Long Term Relationship
Ensure Excellent Service and Process
Leverage within KGroup
Increase customer satisfaction as a trusted partner
Offer services and efficiency leading to a new market standard
14
Corporate Business 2010: Financial Target (Customer Segments: Multi-Corporate Business and Large Corporate Business)
Sensible corporate loan growth and strong fee income growth
Corporate loan growth at around 2-4%
Corporate deposit growth is about 10%
Corporate fee income growth 25-30% from 2009*
Corporate incremental of fee income portion from 35% in 2009to 41% in 2010
Corporate new products, service innovations, and higher cross-selling activities will continue
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
Note: * 2010 fee income growth target in each business segment shown here should be compared with the target of fee income growth of 25% (without MTGH), not the target of fee income growth of 15% (Please refer to slide number 7 “2010 Financial Targets”)
15
SME Business 2010: Market Position and Differentiation Strategy
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: Medium Business and Small and Micro Business)
KGroup Market Position
Strengthen #1 Position in SME Market - “Bank for SME”
Improve market share from 27% in 2009 to 29% in 2010
Differentiation Strategy
The Way We Lend and Assess Credit Risk
Portfolio By DesignCost-Efficient Underwriting ModelProactive Monitoring & Recovery
The Way We Support Our Customers
Personal & Business NeedsInnovative Solution Offerings
The Way We Organize and Work Together
& Business Unit Synergy
“Breaking the Silo”
16
SME Business 2010: Financial Target
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: Medium Business and Small and Micro Business)
In 2010 we will expect:
SME loan growth 8-10% from 2009
SME fee income growth 19-21% from 2009*
SME incremental of fee income portion from 21% in 2009 to 22%in 2010
Note: * 2010 fee income growth target in each business segment shown here should be compared with the target of fee income growth of 25% (without MTGH), not the target of fee income growth of 15% (Please refer to slide number 7 “2010 Financial Targets”)
17
THE WISDOM2009
Market penetration 34%Main Bank Status 16%
Retail Business 2009 : Market Position
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: THE WISDOM, Middle Income and Mass)
Middle Income2009
Market penetration 27%Main Bank Status 13%
Mass2009
E-Channel usage 82%*(as of November)
Retail Business Core Products:
Money Transfer / Debit Card / (Strong fee increased in 2009)
Consumer Loan / Mobile Banking(Ranked #1 in Number of Users)
Housing Loan / Credit Card / Bancassurance(High volume growth (Outperform industry in First with low NPL) Year Premium growth in 2009 )
Deposit / Asset Management Business(Ranked #3 by volume) (Ranked #1 in total AUM market share with the
highest mutual fund net AUM increased in 2009)
* 80% is best in class in E-Channel usage (Refer to research)18
Differentiation Strategy
Simplified AdvisorySimplified Advisory : 10,000 Branch Staffs
Financial AdvisoryFinancial Advisory : 550 K-WePlanFinancial Planners
Dedicated Sales TeamDedicated Sales Team : THE WISDOM RM and Private Banking RM
Leverage among Leverage among KGroupKGroup i.e. Dual Segment SME vsWisdom, KAsset, KLeasing and KSecurities
Synergy with Strategic Partners Synergy with Strategic Partners i.e. DTAC, Amway
EE--ChannelChannel : ATM&CDM Expansion with High Visibility (7,402 ATMs & 1,000 CDMs)
Digital Experience Digital Experience : Total Mobile Solution, Internet Banking, KBankLive, K-Payment Gateway and Alert Series
Alternative ChannelsAlternative Channels
Leverage Leverage & & SynergySynergy
Retail Business 2010: Differentiation Strategy
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: THE WISDOM, Middle Income and Mass)
Optimal Channel Management : Perceived Convenience Relatively to Peers with Highest Branch Productivity (812 Branches)
HolisticHolistic
@ @ AllAllExperienceExperienceCustomerCustomer
AdvisoryAdvisory
* Source: Ac Nielsen
TouchTouch--points
points
Service Quality : Improve Customer Satisfaction Index to 90(91 in 2011 as Global Benchmark – Financial Industry *)
19
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: THE WISDOM, Middle Income and Mass)Retail Business 2010: Financial Target
Retail loan will continue to grow at 14-16% in 2010 from 16% in 2009
Housing loan grew 13% in 2009
Credit card grew 32% in 2009
Consumer loan grew 18% in 2009
Retail deposit growth at 8-10% from 3% in 2009
Mutual fund grew 48% in 2009
Retail fee income growth at 36% in 2010 from 23% in 2009**
THE WISDOM2009 2010
Market penetration 34% 45%Main Bank Status 16% 29%
Middle Income2009 2010
Market penetration 27% 35%Main Bank Status 13% 16%
Mass2009 2010
E-Channel usage 82% 81%*(As of November)
Note: * 80% is best in class in E-Channel usage (Refer to research)** 2010 fee income growth target in each business segment shown here should be compared with the target of fee income growth of 25% (without MTGH), not the target of fee income growth of 15% (Please refer to slide number 7 “2010 Financial Targets”) 20
Agenda
2009 Performance
K-Strategy: Customer Centric Organization – A Full Synergy
2010 Financial Targets
Credit Management
Corporate / SME / Retail Businesses in 2010
Appendix
21
Appendix
22
Economic Outlook in 2010
Key GDP Forecasts and Assumptions
Source: KResearch as of February 8, 2010
Risks:
Drivers:
Domestic political uncertainties and negative investment sentiment in some sectorsHeightened inflationary pressure Global economic recovery -- challenged by monetary policy tightening, high unemployment and deteriorating fiscal status of some countries
GDP in 2010 will rebound in line with the global economic recovery
Growth in exports, resulting from economic up-trends in Thailand’s major trade partners Government stimulus efforts via the FY2010 budgetary deficit and the Stimulus Package 2investment programRising prices for soft commodities such as crops and agricultural products that may boost farm income
% YoY 2008 2009F 2010F
GDP 2.5 -2.6 3.0-4.0
Private Consumption 2.7 -1.2 1.5-2.6
Total Investment 1.2 -7.7 3.4-6.0
Gov. Budget (% of GDP) -1.0 -5.8 -4.0 to -3.0
Exports 15.9 -13.9 10.0-14.0
Imports 26.5 -24.9 20.0-25.0
Current Account (USD bn) 1.6 20.3 8.4-10.5
Headline Inflation 5.5 -0.9 3.0-4.0
-2.6
2.53.0-4.0
-5.0
-3.0
-1.0
1.0
3.0
5.0
2008 2009F 2010F% Yo
Y
23
Market Share* in Life Insurance (%)
Source: The Thai Life Assurance Association*Market share by total premium
(%)
12.9
8.2
6.2
3.8
1.80.8
2.8
0.91.11.8
3.14.0
0.70.90.92.12.2
4.24.35.6
7.2
13.5
0
2
4
6
8
10
12
14
16
Ta
iwa
n
So
uth
Ko
rea
Sin
ga
po
re
Au
str
alia
Ind
ia
Ma
lay
sia
Ch
ina
Th
aila
nd
Ind
on
es
ia
Ph
ilip
pin
es
Vie
tna
m
Y2007
Y2008
Source: Swiss Reinsurance
Premium per %GDP by Country(%)
Life Insurance Industry in Thailand
Low penetration rate of 2.1% in Thailand, with a high opportunity to grow insurance business in Thailand
Muang Thai Life Assurance (MTL) is ranked # 3 in life insurance industry in Thailand with 8.3%market share as of 2009
Size of Market by Premium
94.3113.9
133.1151.1
166.8 173.3202.5
222.0
259.2
21.0 24.830.6 29.1 30.9 33.2
44.0 44.7
57.0
0
50
100
150
200
250
300
2001 2002 2003 2004 2005 2006 2007 2008 2009
10
30
50
70
Total Premium
First Year Premium
CAGR’01-’09: 13.5%
Source: The Thai Life Assurance Association
(Bt bn) (Bt bn)
14.5
6.67.7 7.5 4.9 4.6
37.5
7.8 6.8 6.84.1 2.2
13.8
33.3
13.7 8.36.1
13.9
0
15
30
45
AIA TLI MTL BLA SCNYL AACP KTAL TLA Others
Y2008
Y2009
24
Muang Thai Life Assurance (MTL) Information Summary Established on 6 April, 1951. The first life insurance company to be granted Royal Patronage (since 1959)Joined hands with Fortis Insurance International NV since 2004, and joined hands with KBank since 2005Credit Rating: BBB+/Stable and Axa+ (ASEAN) from S&PCredit Rating: AA(tha) / BBB+/Stable form Fitch Rating
Financial Information and Targets(Admitted)Bt bn 2007 2008 2009 2010 (F)
Total Asset 48.2 57.9 72.1 89.5 % Growth 25% 20% 25% 24%Total Investment 44.5 53.2 66.9 N/A % Growth 27% 20% 26%Net Profit 1.1 1.3 1.7 1.8 % Growth 33% 18% 29% 8%Total Revenue 16.2 19.7 24.8 N/A % Growth 39% 21% 26%ROE (%) 18% 20% 18% N/AROA (%) 2.5% 2.4% 2.3% N/ATotal Premium* 13.7 17.2 21.5 30.6 % Growth 37% 26% 25% 42%
First Year Premium 3.4 3.7 5.9 N/A
Single Premium 2.2 3.3 3.4 N/A
Renewal Premium 8.1 10.3 12.3 N/A
Capital 6.7 6.5 9.4 N/ACapital to Capital Requirement Ratio (%) 850% 669% 781%Investment to Life Policy Reserve (%)* 113% 110% 112% N/A
* The standard level for investment to life policy reserve is >= 100%
Non-financial Information and Targets2007 2008 2009
Market Share (%) 6.8% 7.8% 8.3%Rank #4 #3 #3
Total Premium by Channels: Bancassurance accounted for 50% in 2009 with increasing proportion from Bancassurance
0
5
10
15
20
25
30
35
2008 2009 2010 (F)
Partnership, DirectMarketing, and GroupBancassurance
Sale Agents
(Bt bn)
17.2
30.6
21.5
Source: The Thai Life Assurance Association(Y2007-2008) 25
MTL’s Life Insurance Product Profile
4 major types of Life Insurance
MTL Portfolio mainly focus on Ordinary product, with high
concentration on endowment-type. Group insurance is the
second largest product sold.
Total Premium (2009): Bt21.5bn
MTL’s Product Portfolio1. Ordinary Life Insurance Products: Provide life protection for a
fixed amount to an insured person. Can be further classified into 3sub-categories;
• Endowment Life Insurance: Saving type product, insured person receive face amount at the certain period of time or a designated beneficiary receive death benefit upon the death of the insured person within the insured period e.g. Pro Saving 715, Pro Saving614
• Term Life Insurance: provides temporary protection with no saving component. Insured person can claim upon death within the stated term period e.g. MRTA Home, Credit Shield Insurance
• Whole life Insurance : provides life time protection (to the age of 90 or 99) with the death benefit paid to the beneficiary upon the death of the insured e.g. Pro Life 90/5
2. Group Life Insurance Products : term insurance covering a group of people, usually employees of a company or members of a union or association
3. Industrial Insurance Products : life insurance with modest amount of coverage, low premium and does not require health check
4. Personal Accident : a limited life insurance designed to cover the insured under personal accident
Source: The Thai Life Assurance Association
26
Highlights: Consolidated Financial Statements Impacts from MTGH Acquisition
(+) MTL’s liabilities, mainly life policy reserveLiabilities- Life Policy Reserve (new item)
(+) MTL’s income mainly investment income (NII) and net premium written (Non-interest Income)
(-) Intercompany transactions, mainly Bancassurance fee (Fee income)
Total Income- Net Premium Written (new item)
Significantly higher as cost to income ratio for life insurance business is quite highCost to Income Ratio
Slightly higher from higher yield in MTL investment portfolioNIM
Higher from including MTL’s net premium written, although asset size is higherNon-interest Income to Average Asset
Financial Ratio (Consolidated): The impacts mainly come from MTL performance
(+) MTL’s non-interest expense, mainly underwriting expense
(-) Intercompany transactions, mainly expense paid to KBank
(+) Minority interest from 61.7% of MTL equity at fair value
(+) MTL’s assets, mainly investments in securities, loans and PP&E
(+) Goodwill
(-) Investment in MTL
Non-interest Expense- Underwriting Expense (new item)
Income Statement (Consolidated): The impacts mainly come from MTL performance
Equity
Assets
Balance Sheet (Consolidated): The impacts mainly come from MTL performance
The impacts mainly come from MTL performance
26a
Example: Major Accounting Impacts from MTGH Acquisition: Balance Sheet
KBank KBank (Consolidated with MTL)
Goodwill* = Investment in MTL > Equity1.1
Asset (D) = Asset1 + Asset2 – Investment in MTL + Goodwill
Liability (D) = Liability1 + Liability2
Equity (D) = Equity1 + Equity2 - Equity1.1
MTL at Fair Value(B/S total = 75,100) (B/S total = 1,200,000) (B/S total = 1,270,000)
Co
nsol
ida
te M
TL
at
FV
with
KB
ank
MTL balance sheet: MTL’s primary asset is their investment portfolio. The majority of their investments are held-to-maturity (HTM) investments type. Consolidation with KBank: MTL assets that are recorded at book value (i.e. HTM investments and PP&E) are converted to fair value (FV) via mark-to-market on assets. Major accounting impacts include an increase in value of investments (primarily from HTM investments) and PP&E. Thus, equity of MTL rose at the same rate. 38.3% of MTL’s equity at FV belongs to KBank and 61.7% to the Minority Interest.
KBank’s balance sheet: KBank recorded the additional shares purchased in MTL as investment of 7,100MB.
KBank’s consolidated balance sheet: Three major impacts are: 1) Intercompany items are cancelled. Major items include KBank’s 7,100 investment in MTL and KBank’s38.3% share ownership in MTL’s equity. The difference between investment and equity is labeled as ‘goodwill’. 2) A new “life policy reserve” liability item 3) An increase in minority interest in equity (MI) item as a result of the 61.7% contribution from MTL belonging to other shareholders.
A B C
A
BB
C
* Muang Thai Life Assurance (MTL) is used as an example, as it is the main revenue contributor of the MTGH acquisition. The numbers shown are for example only and are not the real numbers of KBank and MTL
Asset 1 Liability 1
Equity 1
Value of the co. increased(FV > BV)
Total = 62,000
Total = 75,100 Total = 13,100
Equity 1.1
Equity 1.2
KBank(38.3%)
MI (61.7%)
- Investments
- Loans
- Cash & Deposits
- PP&E
- Others
- Life Policy Reserve
- Others
Asset 2 Liability 2
Equity 2
Total = 1,000,000
Total = 200,000
Total = 1,200,000
- Investment in MTL 7,100
Asset (D) Liability (D)
Equity (D)
Total = 1,062,000
Total = 208,000
Total = 1,270,000
KBank
MI
Equity2Total = 200,000
- Goodwill 2,000*(7,100-5,000)
Equity 1.2Total = 8,000
- Life Policy Reserve
MTL’s equity at FV = 13,100
27
MI (61.7%)
Example: Major Accounting Impacts from MTGH Acquisition: Statements of Income
1 All items in MTL’s Statements of Income are added to KBank’s Consolidated Statement of Income. Two new items from MTL are reported on KBank Consolidated Statements of Income: 1) Net Premium Written is reported under Non-interest Income and 2) Underwriting Expenses is reported under Non-interest Expenses. MTL’s net investments income are added to multiple areas such as interest income on investments, interest income on loans, other non-interest income, personnel expense, other non-interest expenses.Intercompany transactions are cancelled. Two major items are 1) KBank’s Fee and Service Income and MTL’s Underwriting Expenses (from Bancassurance commission fees that KBankreceives from MTL) and 2) KBank’s Other Income and MTL’s Other Expenses (from intercompany transaction between KBank and MTL).An increase in value of investments (primarily from HTM investments) are amortized as contra account to interest income on investments and of PP&E are depreciated as non-interest expense.61.7% of MTL’s net income after amortization and depreciation of an increase in value of investments and PP&E, which belongs to Minority Interest (MI), is excluded from net income attributable to equity holders of KBank on the Consolidated Statements of Income.
2
Muang Thai Life Assurance (MTL)
KASIKORNBANK (Consolidated)
1. Net Premium Written
Net Interest and Dividend Income
- Loans
- Interbank and MM
- Investments
Provisioning Expenses
Non-Interest Income
- Gain on investments
- Fees and Service Income
- Gain on Exchange
- Net Premium Written (NEW ITEM)
- Other income3. Gains on Investments in Securities
2. Net Investments Income
4. Underwriting Expenses Non-Interest Expense
- Personnel Expense
- Premises and Equipment Expenses
- Underwriting Expenses (NEW ITEM)
- Other Expenses
5. Personnel Expenses
6. Premises and Equipment Expenses
7. Bad Debt and Doubtful Accounts
Net Income Net Income
Add to
KBank (38.3%)
8. Other Expenses
Add to
Add to
Add to
Add to
Add to
Add to
Add to
KASIKORNBANKNet Interest and Dividend Income
Provisioning Expense
Non-interest Income
- Fees and Service Income
- Other Income
Non-interest Expense
- Other Expense
Net Income
Consolidate to
1
2
2
4
34
* Muang Thai Life Assurance (MTL) is used as an example, as it is the main revenue contributor of the MTGH acquisition.
3
Amortize premium on HTM investments and Depreciate additional PP&E
28
2009 Financial Performance Highlights
Financial Performance
KBank completed the MTGH Acquisition on November 30, 2009. The Bank acquired additional ordinary shares in MTGH, to hold a 51% stake, valued at Bt7,529mn. The Bank’s 2009 consolidated Statement of Income included one month of operating results from companies in the MTGH Group
Assets grew significantly mainly from the investment in MTGH
2009 net income was Bt14.9bn, above market expectations; a slight 2.9% YoYdecline despite the slow economy
Loans grew 4.4% YoY, mainly driven by SME and Retail businesses
Fee income continued double-digit growth, 15.2% YOY
Lowest NPL ratio among 4 large banks, with a coverage ratio reaching 92%
Note: Muang Thai Group Holding Co. Ltd. (MTGH) is formerly known as Muangthai Fortis Holding Co., Ltd. Companies in MTGH Group consist of MTGH, Muang Thai Life Assurance Co., Ltd. (MTL), and Muang Thai Broker Co., Ltd. (MTB)
29
Earnings Before Provision and Tax (EBPT) and Net Profit
30.5129.97
23.2127.30
0
5
10
15
20
25
30
35
2006 2007 2008 2009
(Bt bn)
EBPT Net Profit
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08EBPT (Bt bn) 27.30 29.97 30.51 7.83 7.38 7.82 7.49 7.49
Net Profit (Bt bn) 15.00 15.33 14.89 3.80 3.70 3.72 3.67 2.79
December 2009 (Consolidated)
15.0013.66
15.33 14.89
0
4
8
12
16
2006 2007 2008 2009
(Bt bn)
30
ROA and ROEDecember 2009 (Consolidated)
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08ROA 1.55 1.33 1.12 1.21 1.23 1.22 1.13 0.92ROA (excl MTGH) 1.55 1.33 1.14 1.21 1.23 1.22 1.13 0.92
ROE 15.94 14.35 12.58 13.14 12.65 12.62 12.11 10.02
1.551.541.33
1.12
0
0.5
1
1.5
2
2.5
2006 2007 2008 2009
(%)
15.9416.43 14.3512.58
0
48
12
1620
24
2006 2007 2008 2009
(%)
ROA ROE
ROE and ROA declined temporarily, due to higher loan loss provisions being set aside as a shield against the economic turbulence as well as continued investment in strategic projects
31
Net Interest Margin December 2009 (Consolidated)
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08NIM 4.13 3.98 3.51 3.67 3.81 3.75 3.68 3.83NIM (excl MTGH) 4.13 3.98 3.58 3.67 3.81 3.75 3.68 3.83
Yield 6.12 5.64 4.57 5.29 4.90 4.63 4.56 5.73
Cost of Fund 2.14 1.77 1.16 1.74 1.18 0.95 0.98 2.03
3.683.753.673.81
0
1
2
3
4
5
1Q09 2Q09 3Q09 4Q09
(%)
3.513.984.10 4.13
0
1
2
3
4
5
2006 2007 2008 2009
(%)
NIM in 2009 declined to 3.51% from 3.98% in 2008, due to the lower interest rate trend
32
Loan Growth December 2009 (Consolidated)
8.0
12.6
18.6
4.4
0
5
10
15
20
2006 2007 2008 2009
(%)
Slow loan growth, in line with the economy. Loan growth was mainly from SME and retail businessesLoan growth increased 4.35% YoY, with the majority of increases occurring in 4Q09
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Loans (Bt bn) 763 904 943 877 882 883 943 904
Loan Growth (% YoY) 12.60 18.56 4.35 9.66 4.42 1.27 4.35 18.56
Loan Growth (% YTD) 12.60 18.56 4.35 (2.97) (2.47) (2.32) 4.35 18.56
Loan Growth (% YoY)
Note: KBank’s DefinitionCBS: Corporate Business Division, SME: SME Business Division, RBS: Retail Business Division, CMT: Credit Management Division, Others: Loans of the Bank’s subsidiaries and other loan types 33
(Amount in Bt bn) Dec 08* 2008 Dec 09 YoY Y2010
growth growth target(%) (%) (%)
1) Corporate Business Division (CBS) 307 17.6 284 (7.4) 2-4Multi-Corporate 156 33.4 144 (7.4)Large Corporate 151 4.5 140 (7.3)
2) SME Business Division (SME) 343 15.8 368 7.4 8-10Medium Business 226 11.2 231 2.1Small and Micro Business 117 24.8 137 16.9
3) Retail Business Division (RBS) 141 22.5 164 16.1 14-16Mortgaged Loans 112 21.4 127 13.1Credit Cards 21 22.4 27 31.8Consumer Loans 9 38.2 11 18.4
4) Credit Management Division (CMT) 61 14.0 65 5.65) Others 52 42.3 62 20.0Total Loans 904 18.6 943 4.4 7-9Note: * Dec 08 loan base is not comparable with previous reports, due to customer migration to larger segments
December 2009 (Consolidated)2009 and 2010 Loan Growth
30%35% 34% 34%
38% 39%39%38%
17%
14%15%
16%
7%
9%7%
7%7%
4%
5%
6%
0
200
400
600
800
1000
2006 2007 2008 2009
CBS SME RBS CMT Others
(Bt bn)
763
677
904943
KBank’s DefinitionCBS: Corporate Business Division (Annual sales turnover ≥ Bt400mn) SME: SME Business Division (Annual sales turnover < Bt400mn) RBS: Retail Business DivisionCMT: Credit Management Division (NPL + Performing Restructured Loans) Others: Loans of the Bank’s subsidiaries and other loan types
Loan Portfolio Structure
34
Non-interest Income and Structure
Non-interest Income
Non-interest income continued to grow, despite the slow economy, from fee and service income and life insurance premiumsNon-interest income to total income was 39% in 2009
22.6
14.218.9
27.3
0
5
10
15
20
25
30
2006 2007 2008 2009
(Bt bn)
December 2009 (Consolidated)
39%*35%34%
29%
5
15
25
35
45
2006 2007 2008 2009
(%)
Non-interest Income to Total Income
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Non-interest income (Bt bn) 18.90 22.59 27.28 5.67 5.96 6.63 9.02 6.47
% Growth (YoY) 33.50 19.54 20.78 (1.55) 10.76 31.84 39.37 22.77
3%1% 6% 7%0.03%
1% 1% 0.2%
75%71%
75% 72%
14%
12%
14%
15%
8%
8%
3%
3%
10%
0
5
10
15
20
25
30
2006 2007 2008 2009
Other Income
Net premium written
Gain on Exchange
Fee and Services Income
Share of Profit fromInvestments on EquityMethod
Gains on Investments
Non-interest Income StructureBt bn
14.2
18.922.6
27.3
*Non-interest income to total income excl. MTGH = 37%
35
Fee Income
Fee Income
Fee income grew 15.16% YoY in 2009; continued growth is expected as a result of our customer-centric strategy
Fee income to total income grew to 28%; fees from retail businesses were a main contributor
16.97
10.6413.34
19.54
0
5
10
15
20
2006 2007 2008 2009
(Bt bn)
December 2009 (Consolidated)
28%26%24%
22%
0
10
20
30
2006 2007 2008 2009
(%)
Fee Income to Total Income
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Fee Income (Bt bn) 13.34 16.97 19.54 4.23 4.66 5.27 5.39 4.59
Fee Income Growth (%YoY) 25.43 27.19 15.16 8.71 12.47 21.24 17.29 23.82
Fee Income to Total Income (%) 23.69 26.10 27.66 25.74 27.86 30.42 26.68 26.55
36
Fee Income StructureDecember 2009 (Bank only)
Fees by Product
Fees by Business Division
Retail Business
62%
SME Business
14%
Corporate Business
24%
In 2009, loan related fee income made up around 20% of total fee income
The Bank will continue to focus on non-loan related fees
24%24%24%
24%22%
23%
19%20%
20%
8%8%
9%8%
6%
8%5%
8%
6%
13%
11%
10%
0
5
10
15
20
2007 2008 2009
Others
Bancassurance
Trade Finance
Cash Management
Commercial Credit
Transaction Services
Credit Card Business
11.98
15.02
Bt bn
79% 80% 81%
21% 20% 19%
0%
20%
40%
60%
80%
100%
2007 2008 2009
Loan Related Fee
Non-loan Related Fee
Loan Related and Non-loan Related Fees
17.46
Note: a portion of the previous year had changes in the same definition of “loan-related” as this year
37
40.1
29.025.6
35.1
0
10
20
30
40
50
60
2006 2007 2008 2009
(Bt bn)
Non-interest Expenses and Structure
35%32%32%
34%
20%21%
20%
21%
5%6%
8%9%
12%
11%11%
11%
0.3%
0.2%0.3%
0.3%
9%
10%11%
9%5%18%
16%16%
15%
0
10
20
30
40
50
2006 2007 2008 2009
Others
Underwriting expenses
Contributions to FIDFand DPA
Directors' remuneration
Fee & Service
Taxes & Duties
Premises & Equipment
Personnel
Bt bn
25.6
29.0
35.1
December 2009 (Consolidated)
Non-interest Expenses Non-interest Expenses Structure
Non-interest Expenses increased mainly due to greater personnel expenses and premises and equipment expenses related to the Bank’s strategic projects, in particular the Channel Expansion and Enhancement projects and underwriting expenses from the life insurance business.
40.1
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Non-interest Expense (Bt bn) 29.03 35.06 40.14 8.60 9.33 9.51 12.71 10.86
% Growth (YoY) 13.57 20.77 14.50 12.03 13.49 14.42 17.00 30.34
38
Cost to Income Ratio
56.8151.5452.41 53.92
010203040506070
2006 2007 2008 2009
December 2009 (Consolidated)
(%)
3.023.053.012.88
0
2
4
2006 2007 2008 2009
Cost to Income Ratio Cost to Asset Ratio
(%)
Investment in strategic projects, particularly the Channel Expansion and Enhancement projects, continued to keep our cost to income ratio high
KGroup’s cost management is in place in key areas
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Cost to Income Ratio 51.54 53.92 56.81 52.35 55.86 54.87 62.91 62.77Cost to Income Ratio (excl MTGH) 51.54 53.92 55.50 52.35 55.86 54.87 58.73 62.77
Cost to Asset Ratio 3.01 3.05 3.02 2.73 3.10 3.13 3.91 3.58
39
Asset Quality
NPL Ratio
3.764.45
6.85
3.09
0
2
4
6
8
2006 2007 2008 2009
December 2009 (Consolidated)
(%)91.6388.38
73.9070.96
0
20
40
60
80
100
2006 2007 2008 2009
Coverage Ratio(%)
NPLs stayed at 3.76%, as of 4Q09; well within expectations
NPL ratio remained below 4%
Coverage ratio continued to rise due to a more prudent loan loss provisioning policy during the economic downturn
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08NPL Ratio (%) 4.44 3.09 3.76 3.69 3.74 3.70 3.76 3.09
Coverage Ratio (%) 73.90 88.38 91.63 87.83 90.85 91.42 91.63 88.38
40
Provision Expense and Credit Cost
9.40
7.79
5.42 5.89
0
2
4
6
8
10
2006 2007 2008 2009
(Bt bn)
Provision Expense Credit Cost
0.83 0.82
0.93 1.02
0.0
0.5
1.0
1.5
2006 2007 2008 2009
(%)
December 2009 (Consolidated)
Provision expense remained prudent and adequate
Higher provision expense reflected the Bank’s policy to be more prudent during times of economic downturn. As a result, credit cost climbed to 102bps in 2009
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Provision Expense (Bt bn) 5.89 7.79 9.40 2.36 2.55 2.22 2.28 2.08
Credit Cost 0.82 0.93 1.02 1.06 1.16 1.01 1.00 0.94
41
Investment in Securities Portfolio and Structure
Note: Accounting for investments 1) Trading: Stated at fair value (FV). Unrealized gains or losses arising from changes in FV are recognized in the income statement 2) AFS: Stated at FV. Unrealized gains or losses arising from revaluation are reflected in the shareholder’s equity 3) HTM: Stated at amortized cost, after deduction of any allowance for impairment
December 2009 (Consolidated)
91%90%94%
89%73%
85%
1%1%
2%
4%3%
6%5%
4%20%
6%2%2% 2%
3%4%
7%
2%
4%
0
50
100
150
200
250
300
2007 2008 1Q09 2Q09 3Q09 4Q09
Govt & State Ent. Bonds Corp Bonds Foreign Bonds Equity Investment
Bt bn
180
96103
164
189
255
Instrument Type
3%2%1%3%8%4%
73%94%94%
93%
81%82%
23%
3%
8%11%
2%3%1%
1%
1%1%
2%3%
0.1%
0.1%0.1%
0.1%
0.2%0.6%
0
50
100
150
200
250
300
2007 2008 1Q09 2Q09 3Q09 4Q09Trading Available-for-sales Held-to-maturityGeneral Subsidiaries & assoc.
Bt bn
180
96103
189164
255
Holding Type
Government, State Enterprise, and Corporate Securities increased sharply QoQ due to investments held by Muang Thai Life Assurance (MTL)
Equity securities increased because of the additional investment in MTGH
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08Investment Portfolio (Bt bn) 95.53 102.95 254.98 188.83 163.76 179.89 254.98 102.95
% Growth (YoY) -6.33 7.77 147.69 44.17 44.19 50.64 147.69 7.77
42
88%89%88%86%91%92%
89%
8%8%11%12%
7%6%
7%3%1%1%
2%2%
4%
0
200
400
600
800
1000
1200
2006 2007 2008 1Q09 2Q09 3Q09 4Q09Deposits ST and LT BorrowingsInterbank and Money Market
Bt bn
814
1,122
856
1,040 1,021 1,0681,101
00%55% 24% 20%
2% 0%
47%49%
51%
60%
45%
53%51%
42%33%
29%
38%
55%
0
40
80
120
160
2006 2007 2008 1Q09 2Q09 3Q09 4Q09
ST Debentures B/E & Others LT Borrowing
Bt bn
138
58 51
80 81
113
3% 43%
79
KBank Deposit Structure
Funding Structure and Interest Rate Movement
KBank ST and LT Borrowings
KBank Funding Structure
0.00
2.00
4.00
6.00
8.00
20032004
20052006
20072008
1Q09
2Q09
3Q09
4Q09
MLR Savings Fixed 3M
KBank Interest Rate Movement (Retail customers)
0.75%B/E 3M, 6M, 12M
1.50%-1.75%Fixed 24M-36M
0.65%
0.50%
Fixed 3M-12M
Savings
6.45%
6.15%
5.85%
MRR
MOR
MLR
Deposit and Bill of Exchange Rates (December 2009)
Lending rates (December 2009)
%
6%6% 5% 5% 5% 6% 5%
55%46% 50% 46% 48% 55% 54%
39%
48% 45%
49% 47% 39% 41%
0
200
400
600
800
1000
2006 2007 2008 1Q09 2Q09 3Q09 4Q09
Current Savings Term
Bt bn
751
968
784
914 909 938 975
December 2009 (Consolidated)
5%
43
Solid Capital
Capital adequacy remains solid to support business growth
Strong Tier I capital from continued Bank profit; the Bank has adopted Basel II regulations and is well-prepared for the BOT’s new consolidated supervision Tier II capital, primarily long-term sub-debt which increased in December 2008 from a Bt17bn issuance to support future business expansion
December 2009
9.8410 .7410 .46 10 .25
4.28 3.88 5.21 4.94
0
3
6
9
12
15
18
2006 2007 2008 2009
Tier2
Tier1
%
15.0514.7414.62
15.19
Note: *If 2H09 profit included, CAR = 15.87%, Tier 1 = 10.93%
*
2007 2008 2009 1Q09 2Q09 3Q09 4Q09 4Q08CAR(%) 14.62 15.05 15.19 15.63 15.91 16.32 15.19 15.05
Tier I (%) 10.74 9.84 10.25 10.17 10.39 10.90 10.25 9.84
Tier II (%) 3.88 5.21 4.94 5.46 5.52 5.42 4.94 5.21 44
0
0.5
1
1.5
2
2.5
2004 2005 2006 2007 2008 1H09*
Bt
Dividend Per Share
Dividend
15.94
32.3331.8830.56
21.37
15.45
-5
5
15
25
35
2004 2005 2006 2007 2008 1H09*
%
Dividend Payout Ratio
2004 2005 2006 2007 2008 1H09*Dividend Per Share (Bt) 1.00 1.25 1.75 2.00 2.00 0.50
Dividend Payout Ratio (%) 15.45 21.37 30.56 31.88 32.33 15.94
December 2009
Note: *Interim dividend payment for 1H09 operating results
Gradual improvement in dividend payments, since the first payment in 2004, due to sustainable earnings growth
Dividend policy: both operating results and long-term returns to shareholders are taken into consideration in determining dividend payments
1.001.25
1.752.00 2.00
0.50
Interim Dividend Payment
45
KASIKORNBANK Information Summary
Consolidated (as of December 2009)Assets Bt1,359bn (USD41bn) Ranked #3 in Thai banking industryLoans Bt943bn (USD28bn) Ranked #3 with 15.6% market share*Deposits Bt975bn (USD29bn) Ranked #3 with 15.0% market share*CAR** 15.2%ROE 12.6%ROA *** 1.1%Number of Branches 782Number of ATMs 6,955Number of Employees 15,460Share InformationSET SymbolShare Capital: Authorized Bt30.5bn (USD0.9bn) Issued and Paid-up Bt23.9bn (USD0.7bn)Number of Shares 2.4bn sharesMarket Capitalization Bt203bn (USD6.1bn) Ranked #3 in Thai banking sector4Q09 Avg. Share Price: KBANK Bt83.6 (UDS2.51) KBANK-F Bt87.7 (USD2.63)EPS (4Q09) Bt1.5 (USD0.05)BVPS Bt51.4 (USD1.54)
KBANK, KBANK-F
Note: * Loan and deposit market share is based on C.B. 1.1 (Monthly statement of assets and liabilities)** If include 2H09 profit, CAR = 15.87%
*** ROA (Excluding companies in MTGH group) = 1.14%Exchange rate at the end of December 2009 was Bt33.36 per USD (Source: Bank of Thailand)
Established on June 8, 1945 with registered capital of Bt5mn (USD0.15mn)Listed on the Stock Exchange of Thailand (SET) since 1976
46
Corporate Business: Selected Awards and Recognition(Customer Segments: Multi-Corporate Business and Large Corporate Business)
Best Brand Equity Index Among Commercial Banks in Thailand,surveyed by Nielsen Company (Thailand) Limited
Best IT and Communications Business Enabler Award of the Thailand ICT Excellence Awards 2008 by the Thailand Management Association (TMA)
Best IT Solution for Trade Finance for an Innovation Banking Application award of The Asian Banker IT Implementation Awards 2009by the Asian Banker magazine
Best Cash Management Bank award of the FinanceAsia Country Awards for Achievement 2009 by FinanceAsia magazine
Best Trade Finance Provider Award 2009 for Thailand, in the World’s Best Trade Finance Providers 2009 by Global Finance magazine
75 eQTM Customer Satisfaction by The Nielsen Company (Thailand) Limited
Best Securities Company in SET Awards 2009 for KSecurities by the Stock Exchange of Thailand and Money and Banking magazine
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
47
SME Business: Selected Awards and Recognition
A total of nine awards from six projects for a series of commercials called "Fast Long Large”, standing for fast credit turnaround time, longer loan terms, and larger loan amounts. These awards included the
1.The Silver Prize of the Asia Pacific Advertising Festival (ADFEST) award
2. The Cannes Silver Lion Award of Banking Investment & Insurance
3.The Third Winner Award from the Office of the Consumer Protection Board
4.Four Adman Awards by the Bangkok Art Directors' Association
5.The SPIKES ASIA 2009 Award by the Bangkok Art Directors' Association
6.The Bangkok Art Directors Association (B.A.D.) Award by the Bangkok Art Directors' Association
The Best Cash & Liquidity Management Bank (Thailand) by Alpha Southeast Asia magazine
Excellence in SME Banking (2007 & 2008) by The Asian Banker magazine
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: Medium Business and Small and Micro Business)
48
Retail Business: Selected Awards and Recognition
Excellence in Mortgage Business by The Asian Banker
Excellence in Mobile Phone Banking for K-MOBILE BANKING ATM SIM by The Asian Banker
Best Private Wealth Management House (Thailand) by Alpha Southeast Asia
CE Award 2008 for our attempt to use the Voice of Customers in our retail customer experience management by G-CEM
Best Retail Bank 2009 by Money & Banking Magazine
Most Attractive Booth Awards in the large-space category & the creativity category by Money & Banking Magazine
Best Co-Brand Product – Carrefour-KBank Credit Card (Visa) by Lafferty Cards Awards 2009
Best Debit Card – K-My Debit (Visa) by Lafferty Cards Awards 2009
2009 Thailand National Call Center Awards Corporate In-house over 50 seats – the First Runner Up by Call Center Industry Association (CCIA)
Multi-Corporate Business
Large Corporate Business
Medium Business
Small & Micro Business
THE WISDOM
Middle Income
Co
rpo
rate
B
usi
nes
s
Mass
SM
E
Bu
sin
ess
Ret
ail B
usi
nes
sR
etai
l B
usi
nes
s
(Customer Segments: THE WISDOM, Middle Income and Mass)
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DISCLAIMER: This document is intended to provide material information relating to investment or product in discussion and for reference during discussion, presentation or seminar only. It does not represent or constitute an advice, offer, contract, recommendation or solicitation and should not be relied on as such. In preparation of this document, KASIKORNBANK PUBLIC COMPANY LIMITED (“KBank”) has made several crucial assumptions and relied on the financial and other information made available from public sources, and thus KBank assumes no responsibility and makes no representations with respect to accuracy and/or completeness of the information described herein. Before making your own independent decision to invest or enter into transaction, the recipient of the information (“Recipient”) shall review information relating to service or products of KBank including economic and market situation and other factors pertaining to the transaction as posted in KBank’s website at URL www.kasikornbankgroup.com and in other websites including to review all other information, documents prepared by other institutions and consult financial, legal or tax advisors each time. The Recipient understands and acknowledges that the investment or execution of the transaction may be the transaction with low liquidity and that KBank shall assume no liability for any loss or damage incurred by the Recipient arising out of such investment or execution of the transaction. The Recipient also acknowledges and understands that the information so provided by KBankdoes not represent the expected yield or consideration to be received by the Recipient arising out of the execution of the transaction. Further the Recipient should be aware that the transaction can be highly risky as the markets are unpredictable and there may be inadequate regulations and safeguards available to the Recipient.KBank reserves the rights to amend either in whole or in part of information so provided herein at any time as it deems fit and the Recipient acknowledges and agrees with such amendment. Where there is any inquiry, the Recipient may seek further information from KBank or in case of making complaint, the Recipient can contact KBank at [email protected] or +(662) 470 6900to 01, +(662) 470 2673 to 74
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For Further Enquiries, Contact KASIKORNBANK Investor Relations:
Chief Investor Relations Officer Tel (66) 2470 2673-4
Fax (66) 2470 2680
Investor Relations Team Tel (66) 2470 6900-1
Tel (66) 2470 2659-62
Fax (66) 2470 2690
Email: [email protected]
IR Website www.kasikornbank.com Investor Relations
Disclosure Practice:
Unreviewed/unaudited quarterly financial reports are released within 21 days from the end of each period
Reviewed financial reports are released within 45 days from the end of the period for 1Q and 3Q; Audited financial reports are released within 60 days from the end of the period for 2Q and 4Q
Following good governance practice, KASIKORNBANK maintains a "silent period" for approximately 7 days prior to the unreviewed/unaudited earnings announcement. During this period, the Bank refrains from replying to questions or commenting on the earnings announcement
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