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Updated 26 March 2021 OR Investor Updates PTT Oil and Retail Business Public Company Limited

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Updated 26 March 2021

OR Investor Updates

PTT Oil and Retail Business Public Company Limited

2

Disclaimer

IMPORTANT: The following applies to the information in connection with this presentation (this “Presentation”) by PTT Oil and Retail Business Public Company Limited (the“Company”). By viewing all or part of this Presentation, you acknowledge and agree to be bound by the limitations and restrictions described herein.

All information herein should be regarded as indicative, preliminary and for illustrative purposes only. Such information reflects prevailing conditions as at the date of this Presentationor the date as of which such information is given. No reliance may be placed for any purpose whatsoever on the information and opinions contained in this Presentation, or any othermaterials discussed at this Presentation, or on the completeness, accuracy or fairness thereof. You should not rely upon this Presentation or use this Presentation to form the basis forany decision, contract, commitment or action whatsoever. The Company shall not be liable for any direct, indirect, incidental, special or consequential loss or damage resulting from theuse of, or reliance on, any information or opinions presented in this Presentation or its contents, or otherwise arising in connection with this Presentation, including, without limitation,damages for loss of profits.

This Presentation contains forward-looking statements that may be identified by their use of words like “plans,” “expects,” “will,” “anticipates,” “believes,” “intends,” “depends,”“projects,” “estimates” or other words of similar meaning and that involve assumptions, risks and uncertainties. All statements that address expectations or projections about the future,including, but not limited to, statements about the strategy for growth, product development, market position, expenditures, and financial results, are forward-looking statements.Forward-looking statements are based on certain assumptions and expectations of future events. The Company does not guarantee that these assumptions and expectations areaccurate or will be realized. Actual future performance, outcomes and results may differ materially from those expressed in forward-looking statements as a result of a number of risks,uncertainties and assumptions. Although the Company believes that such forward-looking statements are based on reasonable assumptions, it can give no assurance that suchexpectations will be met. Past performance information given in this Presentation is given for illustrative purposes only and should not be relied upon as (and is not) an indication offuture performance. The Company undertakes no obligation to update, amend, modify or revise any forward-looking statements or to adapt them to changed circumstances, futureevents or other developments. A number of important factors could cause actual results or outcomes to differ materially from those expressed in any forward-looking statement. Youare cautioned not to place undue reliance on these forward-looking statements.No securities of the Company may be offered or sold in any jurisdiction in which such offers or sales may be unlawful. No securities of the Company may be offered or sold in theUnited States absent registration or an exemption from registration, or in a transaction not subject to, the registration requirements under the Securities Act of 1933, as amended (the“Securities Act”). The Company has not registered and does not intend to register any portion of any offering of securities under the Securities Act or the securities law of any state inthe United States or to conduct a public offering of securities in the United States.

3

Agenda

• Key Highlights

• Financial Summary

: Oil Business

: Non-Oil Business

: International Business

: Financial Position

: CAPEX

• ESG, Outlook and Business Guidance 2021

4

OR: PTT’s Flagship for Oil and Retail Company

Oil BusinessInternational

BusinessNon-Oil Business

Segment

Sub-Segment

• Retail

• Commercial

• Food and Beverage

• Other Non-Oil

• Cambodia

• The Philippines

• Other International Countries

5

MNCs and domestic corporate customers

>2,600

# Retail fuel service stations inside and outside of Thailand

2,334 Stations

Oil volume sold in Thailand

24,400 mml

2020 Net Income

THB8.8Bn

2020 EBITDA

THB17.6Bn

2020 Sales Revenue

THB429Bn

International Presence

10 Countries

# Café Amazon stores inside and outside of Thailand

3,575 Outlets

Cups sold by Café Amazon inside and outside of Thailand

294 mm

Oil Business68.9%

Non-oil Business 25.5%

International Business

4.9%

Other Business

0.7%

2020

EBITDA

Breakdown

42.3%

10.9%10.3%

8.9%

6.1%

6.1%

4.7%

Others11.0%

Market Share 2020(1)

____________________Notes:(1) Total products excluding the amount of fuel oil sold to the Electricity Generating Authority of Thailand

Source: Department of Energy Business, Ministry of energy

Key Highlights

6

Key Highlights

Investment Updates Started to See Signs of Recovery from COVID-19

Oil Business

▪ Volumes recovered since May, 2020, except for aviation fuel.

Non-Oil Business

▪ Café Amazon & Texas Chicken outlets closed in 2Q20 are reopened

▪ Number of cups sold and sales have grown

International Business

▪ Started to see recovery in fuel sales volume

Peaberry Thai

▪ Invested in 65.0% shares in Peaberry Thai, as backwards integration strategy

Joint venture with Central Restaurants Group in Vietnam

▪ Invested 60.0% shares in a JV with CRG, bringing Café Amazon into operations in Vietnam since Oct. 2020

COVID-19 Measurement

Safeguarding Employees

▪ Implement WFH policy and BCM plan

▪ Prevention measures at all business touchpoints

Responsibility towards Society

▪ Provided over 12,000 liters of cleaning alcohol and alcohol gel to 44 hospitals nationwide

▪ Provided 10,000 Cafe Amazon Muslin Mask to the Association of the Blind of Thailand

▪ Prevention measures at all customer touchpoints

Flash Incorporation

▪ Invested 9.58% shares in Flash Incorporation, expanding business opportunities in the Mobility and Lifestyle Ecosystems

7

Agenda

• Key Highlights

• Financial Summary

: Oil Business

: Non-Oil Business

: International Business

: Financial Position

: CAPEX

• ESG, Outlook and Business Guidance 2021

8

Key Factors

Thailand GDP

COVID-19Foreign Exchange Rate

Dubai

USD/BBL

THB/USD

Source: Monthly Rolling Jan 2021 by Prism (Average daily price)

4Q19 1Q20 2Q201Q19 4Q202Q19 3Q19 3Q20

Source: Monthly Rolling Jan 2021 by Prism (Average daily price)

1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20

63.5 67.4 61.2 62.1 50.5 30.6 42.9 44.6

2.8 2.4 2.71.3

-2.1

-12.1

-6.3

-4.2

1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20

2.3

-6.1

Source: www.nesdc.go.th

120

90

60

30

0

4Q203Q202Q201Q20

14-day notification rate of new cases in Thailand

Person

Good control of COVID-19Thai government stimulus package

Decline of international touristsRise in unemploymentDelay of vaccine

Source: www.nesdc.go.th

Avg. = 63.6

Avg. = 42.2

9

146,793 104,854 109,496

577,134

428,804

4Q19 3Q20 4Q20 2019 2020

THB MM

1,948 3,450 2,923

10,896 8,791

4Q19 3Q20 4Q20 2019 2020

THB MM

3,222 5,782 5,096

17,005 17,619

4Q19 3Q20 4Q20 2019 2020

THB MM

(25.4)% YoY

+4.4% QoQ

+58.2% YoY

(11.9)% QoQ

+50.1% YoY

(15.3)% QoQ

(25.7)% YoY

+3.6% YoY

(-19.3)% YoY

Financial Performance SummaryQoQ: Soften net profit due to lower oil gross margin despite volume increaseYoY: Lower net profit from COVID-19 impact

EBITDA Margin

2.2% 5.5% 4.7% 2.9% 4.1%Net Profit Margin

1.3% 3.3% 2.7% 1.9% 2.1%

Total revenue

EBITDA Net Profit

Others (-35.1%)

Share of profit fr. investments in joint ventures & associatesProvision for credit loss (Thai Airways & Thai Smile Airways)Gain on exchange rate

Loss on derivatives (>-100%)

TFRS #9

Financial Cost & Income Tax (-12.7%)

Lower operating profit Cost of debt

Gross Profit (-2.8%)

Oil volume sold ( JET A1 )Oil margin/liter (0.89 to 0.97), F&B outlets expansion

Other Income & Operating Expenses (-9.2%)

TFRS #16 leasesCost savings

Depreciation & Amortization (+44.4%)

Service stations and Café Amazon outlets expansionTFRS #16 10

Financial Performance Summary

Gross Profit

Other Income & Operating Exp.

Depreciation & Amortization

Others

Loss on derivatives

Financial Cost

Income Tax

NI Decreases 2,105 (-19.3%)

NI 2019 NI 2020

THB MM

948 1,601 4161,171

11

Oil Business

MM LitersMM Liters

15.6%

4.5% 5.6%

15.8%7.2%

40.7%

46.1% 46.6%

40.2%

46.3%

5.0%

5.9% 5.4%5.7%

5.7%

22.2%27.0% 25.7%

21.4% 24.7%

1.4% 1.6% 1.5% 1.5% 1.4%

4Q19 3Q20 4Q20 2019 2020

Lube Aviation Fuel Diesel

Fuel Oil Gasoline Others____________________Notes:(1) Thailand and Myanmar(2) Sales volume under retail and commercial segments are pre-eliminations

Outlets

3,119 3,263 3,367

12,079 12,5474,039 2,799 2,915

15,54811,853

7,158 6,062 6,282

27,627

24,400

4Q19 3Q20 4Q20 2019 2020

Retail Commercial

(12.2)% YoY

+3.6% QoQ

(11.7)% YoY

Number of Service Stations(1) Volume by Market(2) Volume by Product Types

Volume: Resilience in retail, but sluggish in jet fuel.

1,571 1,627

340 372

1,911 1,999

2019 2020

DODO Outlets COCO Outlets

+ 88 Stations

12

Oil Business

____________________Notes:(1) Before eliminations

THB MM

5,850 7,333 6,554

24,686 23,594

4Q19 3Q20 4Q20 2019 2020

2,271 4,312 3,537

12,016 12,145

4Q19 3Q20 4Q20 2019 2020

THB MM

+12.0% YoY

(10.6)% QoQ

+55.7% YoY

(18.0)% QoQ

(4.4)% YoY

+1.1% YoY

THB MM

137,104 96,583 101,285

539,835

396,708

4Q19 3Q20 4Q20 2019 2020

63.6 42.2

(26.1)% YoY

+4.9% QoQ

(26.5)% YoY

62.0 42.9 44.6

Average Dubai Crude Oil Price for the Period (US$/barrel)

Source: PTT PRISM

QoQ: Lower EBITDA despite higher volume and stock gainYoY: Improved EBITDA from lower net operating expenses

EBITDA Margin

1.7% 4.5% 3.5% 2.2% 3.1%GP per liter(THB/liter)

0.82 1.21 1.04 0.89 0.97

Stock gain(loss)

(1,569) 166 2,539 (4,626) 25

Revenue(1)

EBITDA(1)Gross Profit(1)

4,568 4,443 4,618

17,016 16,867

2,646 2,802 2,936

9,461 10,334 1,922 1,641 1,682

7,555 6,533

-

5,000

10,000

15,000

20,000

4Q19 3Q20 4Q20 2019 2020

Food and beverage Other non-oil

13

2,349 2,612

563678

1820

2,930 3,310

2019 2020

Franchise CoCo Others(1)

+ 380 outlets

Café Amazon Outlets Other F&B Convenience Store(2)

45 7872 70

164169

281 317

2019 2020

Pearly TeaHua Seng Hong Dim SumTexas Chicken

+ 36 outlets

1,880 1,977

29 29

1,909 2,006

2019 2020

Thailand Laos

+ 97 outlets

Café Amazon Cups Sold

70 72 74

264 274

4Q19 3Q20 4Q20 2019 2020

+3.8% YoY

+4.8 % YoY

+2.2% QoQ

THB MM

+51.2% YoY

+9.5% QoQ

(0.9)% YoY

+1.1% YoY

+3.9% QoQ

(1)

+5.6% YoY

Non-Oil Business

EBITDA Margin

19.6% 27.8% 29.3% 25.0% 26.6%

____________________Notes:(1) Includes outlets in Myanmar, Malaysia, Japan and Oman(2) CVS includes Jiffy in Laos(3) Before eliminations

(1)Revenue(3) EBITDA(3)

Outlets Number of Cups Sold Outlets Outlets

THB MM

QoQ: Improved EBITDA from cost efficiency in the F&B business YoY: Improved EBITDA, from cost efficiency in the F&B business and the impact of TFRS 16

410 786 897

2,343 2,858

486 451 458

1,912 1,637

896 1,237 1,355

4,255 4,495

4Q19 3Q20 4Q20 2019 2020

Other non-oil Food and beverage

31 77 65 181 187 55 135 63

498 554

(20)

28 4

43 122

66 240

132

722 863

4Q19 3Q20 4Q20 2019 2020

14

International Business

14

7,7965,211 4,976

33,653

21,361

4Q19 3Q20 4Q20 2019 2020

THB MM THB MM

Philippines Cambodia Others(3)

Petroleum Product Sales Volume(2)

218 143 115

936 555 112 91 99

483

421

56 58 65

216

237

386 292 279

1,635

1,213

4Q19 3Q20 4Q20 2019 2020

Philippines Cambodia Others(3)

(25.8)% YoY

MM Liters

EBITDA(2)Revenue(2)

(36.5)% YoY

(36.2)% YoY

(4.5%)QoQ

+19.5% YoY

+100% YoY

(45.0)% QoQ

176 181

78 10648

48 302

335

2019 2020

17 18 134 167 65

70 4 10

220 265

2019 2020

5066

2019 2020

Network of Stations and Non-Oil Outlets

Stations/outlets

Fuel Station Café Amazon Convenience Store

+45 outlets +16 outlets+33 stations

Philippines Cambodia Laos Others(1)

(27.8)% YoY

(4.5%)QoQ

QoQ: Lower EBITDA from lower margin and higher SG&A, mainly from Cambodia YoY: Improved EBITDA mainly from lower SG&A in all countries

EBITDA Margin

0.8% 4.6% 2.6% 2.1% 4.0%____________________Notes(1) Include outlets in China, Singapore and Vietnam(2) Before elimination(3) Include Laos, China, and Singapore

64,291

61,585

26,300

2019 2020

38,708

16,257

42,800

54,411

37,915

17,275

30,120

59,669

2019 2020

Debt service coverage ratio

Net Debt / EBITDA

Net Debt / Adjusted equity

1515

Financial Position

2019 2020

Financial Position

THB MM

Total Assets Total Liabilities & Shareholder’s Equity

144,979 144,979152,176152,176

Financial Ratios

Times

Covenant ≤ 2.5

Internal Policy ≤ 2.0

1.9

5.6

Covenant ≥ 1.2

1.7 2.3

16

CAPEX

Planned Capital Expenditure (THB Bn)

To Accelerate Growth and Expand Organically and Inorganically

Oil, 34.6%

Non-Oil, 28.6%

International, 21.8%

Others, 15.0%

Breakdown of Total Planned Capex (2021 –

2025)(1)

Total CAPEX 2021E – 2025E of THB 74.6bn

6.5 7.34.7 3.8 3.4

6.7 4.2

3.63.5 3.4

5.2

2.4

2.62.9 3.2

3.8

2.1

2.01.7 1.6

22.3

15.9

12.911.9 11.6

2021E 2022E 2023E 2024E 2025E

Oil Non-Oil International Others

____________________Notes:

(1) Breakdown of total planned CAPEX during 2021-2025

17

Agenda

• Key Highlights

• Financial Summary

: Oil Business

: Non-Oil Business

: International Business

: Financial Position

: CAPEX

• ESG, Outlook and Business Guidance 2021

18

Environmental, Social, and Governance (ESG)

Environment Governance

Promote green energy by offering bio-diesel

and EV charging service

Reduced 727.6 tonnes of plastic waste through

upcycling initiatives: BIO cups & straw, PLA cups, PET upcycled T-shirts.

Recognized for environmental safetysuch as Zero Accident award from 2018 to 2020 for oil terminals

Support Thai SMEs: provide spaces at ptt stations under “Thai Ded Project” for the

selling of local products

Conduct research on sustainable coffee

farming and educate local farmers

Strong corporate governance in line withPTT Group’s award winning framework

Professional management team

with full accountability

Established corporate compliance policy to ensure full transparency

Café Amazon in Thailand sources 100%

of coffee beans from Thai farmers approx.

5,100 tonnes from 3,500 farmers in 2020

Promote Equality & Social Inclusiveness: In 2020, we opened 10 Café Amazon for Chance outlets

and created 32 jobs for senior citizens and

people with disabilities

Society

Support SMEs and create jobs for Thais

Outlook 2021

2019A 2020 2021F 2022F

World 2.8IMF

-3.5 (F)

IMF

5.5 IMF

4.2IMF

Thailand 2.3NESDC

-6.1 (A)

NESDC

2.5 - 3.5NESDC

4.6IMF

China 6.1NBS

2.3 (A)

NBS

8.1IMF

5.6IMF

Cambodia 7.1World Bank

-2.0 (F)

World Bank

4.0World Bank

5.2World Bank

Lao PDR 4.7World Bank

-0.6 (F)

World Bank

4.9World Bank

4.8World Bank

Myanmar 6.8World Bank

-1.7 (F)

World Bank

2.0World Bank

8.0World Bank

Vietnam 7.0GSO

2.91 (A)

GSO

6.7World Bank

5.6World Bank

Philippines 5.9PSA

-9.5 (A)

PSA

6.6IMF

6.5IMF

19

Supportive Factors

Challenges and risks

The uncertainty of the COVID situation and the delay in vaccination

Delays in the tourism sector recovery

Financial condition and labour market

Drought situation

World Economic Volatility

The recovery of the world economy and global trade volume

The rebound of domestic private demand

The government stimulus measures

The unusually low base effect in 2020

2019 2020 2021

Dubai $63.6 $42.2 $55.0 – 60.0

Oil Price (US dollars per barrel)

GDP Growth

The Thai economy in 2021 is projected to expand by 2.5% – 3.5%

____________________Sources:IMF = International Monetary FundNBS = National Bureau of Statistics of China/ GSO = General Statistics Office of Vietnam/ NESDC = National Economics and Social Development CouncilPSA = The Philippine Statistics Authority/ MTI = The Ministry of Trade and Industry, SingaporeGSO = General Statistics Office of Vietnam

COVID-19 Updates

Limited second wave of COVID-19 in some areasPartial lockdown allows for economic growth

Higher number of daily infectionsDelay of vaccine

7-day notification rate of new cases in

Thailand

Jan 20 Feb 20

Source: PTT PRISM

Source: NESDC

20

Business Guidance 2021

Strong Financial Position to Accelerate Growth and Expand Organically and Inorganically

Key Expansion Plans

110 new

service stations

Replace terminals Expand 10

new outlets

Oil

Non-Oil

420 new

Café Amazon outlets

Expand 20 new Texas Chicken in Thailand

M&As/ JVs opportunities

International

82 new service

stations internationally

Expand 132 new

Café Amazon internationally

Enhance Portfolio Performance & Business Opportunities via M&As/ JVs

Objective Grow portfolio through partnerships with Thai SMEs, while leveraging OR’s capabilities to scale up

Non-Oil Portfolio: Synergy with OHKAJHU

Café Amazon projects progress: Central Bakery, Mixed Beverage Powder Plant and Distrbution Center

Brighter Energy Company Limited (BE) in Myanmar project progress: Petroleum Terminal and Jetty construction

: Dine-in & Delivery Stores at ptt stations

: Kiosk/ Grab & Go formatsfor Café Amazon outlets

21

Business Guidance 2021

Strong Financial Position to Accelerate Growth and Expand Organically and Inorganically

Key Expansion Plans

120 new

service stations

Replacing terminal Expand 10

new outlets

Oil

Non-Oil

450 new

Café Amazon outlets

Expand 20 new Texas Chicken in Thailand

M&As/ JVs opportunities

International

59 new service

stations internationally

Expand 52 new

Café Amazon internationally

Enhance portfolio performance & Business Opportunity via Strategic partners

Objective Grow portfolio through partnerships with small/ medium Thai SMEs, leveraging OR’s capabilities to scale up

Non-Oil Portfolio: OR synergy with OHKAJHU

Café Amazon project progress: Central bakery, a mixed beverage powder plant and Distribution Center

Brighter Energy Company Limited (BE) in Myanmar project progress: Petroleum Terminal and Jetty construction

Q&A

22

THANK YOUContact : [email protected]