katrina jermyn - qmow · volume 208 - 1/11/2019 page 2/12 event details: date: thursday 28 november...
TRANSCRIPT
Page 1/12
Page 1 2019 Monthly Webinars Page 2 brisbane north aged Care breakfast foruM
reCiPe resourCe Weblink Grandfathered Clients
Page 3 QMoW.org MeMber dashboard
Page 4 2020 MoWa national ConferenCe
Page 5 national ConferenCe Page 6 Free Independent Business Advisory ServicesPage 7 soCial enterPrise grants PrograM Page 8 setting uP MygovidPage 9 Cert iii in individual suPPort Course
Page 10 - 11 Position vaCant - Meals on Wheels inala
Page 11 Position vaCant - Meals on Wheels geebung
Page 12 Calendar of events
This week The Friday FasT FacTs and news brings you ......
2019 Monthly Webinars
If you missed Mark’s webinar and presentation on CHSP 2018-2019 Acquittal, or would just like to watch it again, it has now been uploaded to the qmow.org website.
To access, just log in to the Members area of the qmow.org website:• Click the Resources panel• Select Webinars from the menu on the left• Click the read more button under the heading 2019 Monthly Webinars and Mark’s presentation will be top of the list
Or if you’re logged onto the Members area of the our website you can use this link:https://www.qmow.org/resource-view/2019-monthly-webinars-101
KATRINA JERMYNMarketing & Fundrasing Officer
P | 3205 5588 E | [email protected]
Friday Fast Facts and NewsVolume 208 1/11/2019
Volume 208 - 1/11/2019 Page 2/12
EVENT DETAILS:
Date: Thursday 28 November 2019Time: Registration from 7.00 am, session from 7.30 am - 10.30 am Venue: Conference Room, Learning and Business Centre, Caboolture Hub, Level 1, 4 Hasking Street, Caboolture Qld 4510Cost: No cost to attendInclusions: Breakfast and Morning tea are provided.Resource table: We encourage providers to bring a small amount of marketing material to share during the forum and place on the resource table next to the registration desk (limited space available).
For more information, please email Esther Corlett | Program Support Officer, Healthy Ageing [email protected] , or phone 07 3630 7307.
brisbane north aged Care breakfast foruM
Thursday 28 November 2019
Hear the latest aged care sector updates, gain insights into consumer and carer perspectives, increase your knowledge of best practice and network with health care professionals.
Click here to view the program.
reCiPe resourCe Weblink
Please be advised that as of 3pm, 1st November, the Recipe Resource will no longer be available through the ISSUU weblink due to rising hosting costs. Can you please ensure that you have downloaded a copy. If you require the Recipe Resource in PDF format please contact me directly I will be able to get you a digital copy.
Nathan HammondMeal Operations Officer
E | [email protected] M | 0428 641 866
P | 3205 8855
Grand fa th e re d Clie nts
We are in the last week of this process, if you need assistance please contact the office.
Just a note to make everyone aware of the fact that once you have completed the process, you will not be able to see them immediately within your portal. The Quick Reference Guide on page 15 states this process will happen later in the year.
Rachael SpeechleyVolunteer Support Officer
E | [email protected] M | 0428 541 866
P | 3205 5588
Volume 208 - 1/11/2019 Page 3/12
QMoW.org MeMber dashboard
When next you visit the Members Area of the QMOW.ORG website, you’ll find a slightly different look. We’ve tried to make it easier for you to find exactly what you’re looking for.
If you can’t find what you’re looking for, you can always use the Search function at the top of the screen or give us a call.
Once you’ve logged in, you’ll now find 7 buttons: 1. Merchandise2. Publications3. Printed Material4. Webinars5. Events6. Operations7. Update Your Details
Merchandise – In here you’ll find promotional items available to purchase like pens, aprons, tea towels, ID badges, tablecloths etc.
Publications – You can access Friday Fast Facts and CUSTOS here.
Printed Material – All marketing collateral is available to view and order here including Client & Carer Guides, Volunteer Guides, Postcards, Flyers, Posters, Coasters, Print Ads.
Webinars – Links to the latest monthly webinar recordings, AGM and Forum recordings are all available in here.
Events – Information on upcoming events will be posted here (both internal and external events).
Operations – Here you’ll find pretty much everything else that might be helpful to you as a Meals on Wheels Service, we’ve grouped this information into the following sub-categories• Funding (CHSP, HCP, NDIS, QCSS)• Finance• Compliance• Governance• HR & Training• Kitchen Operations• Marketing & Fundraising Initiatives• QMOW Staff Contacts
Please share the above with anyone within your Service, who might have access to the Members Area of the Website, but who might not normally receive Friday Fast Facts.
KATRINA JERMYNMarketing & Fundrasing Officer
P | 3205 5588 E | [email protected]
Volume 208 - 1/11/2019 Page 4/12
Thank you to those who have registered for the 2020 National Conference. It is terrific to see so many of our Meals on Wheels community have already registered to come along, and that some of you are considering a holiday as part of your visit to Launceston, which is absolutely gorgeous. Wonderful food, wine and scenery.
Speaker updateI am pleased to let you know that Nick Morgan’s office has advised us on Friday that Nick Morgan will be attending and speaking at the MoWA National Conference. Nick Morgan is the Assistant Secretary, Home Support and Assessment Branch - and responsible for CHSP Federal funding. He is a key policy advisor to the Federal Minister, Ageing and Senior Australians. Given our current, critical funding ask ($80m; a doubling of current funding) this is a key opportunity to hear Nick speak on the future of meal services under CHSP funding, what the Federal Government is planning to do around block funding and an update on potential extensions for existing agreements, due to complete in June 2020. We have over 590 services right across the country and for most ongoing sustainability is a real issue. We are the backbone of regional communities and the Government can not afford for us to fail. This is an opportunity to share your concern about your local service. We have invited the Federal Minister, and Shadow Minister, both Tasmanian’s - and will follow up their likely attendance once the 2020 Parliamentary Sitting Dates are announced. Hopefully, they are in their local communities at the time of our conference (February 19 - 21) and not in Canberra for sitting week. And, finally, to let you know Chris Watt will be our Conference Emcee. For those of you at the NSW conference, you know how terrific he is. Early bird pricing for the National Conference ends 30 November 2019. Hope to see you there. The Conference is now only 16 weeks away! Kind regardsKate
Kate Thiele Executive DirectorMeals on Wheels Australia
Kate Thiele Executive DirectorMeals on Wheels Australia m: 0402 257 357e: [email protected]: mealsonwheels.org.au
2020 MoWa national ConferenCe
Volume 208 - 1/11/2019 Page 5/12
To register click hereTo download the brochure click here
Registration for the National Conference is now open
Volume 208 - 1/11/2019 Page 6/12
Residential and home care service providers can now apply for free independent business advisory services to help them review their operations and provide advice on business management and financial strategies.
Two tiers of services will be available, both targeting the identification of strategies to help improve the provider’s business management and operations:
• Tier 1 services will be deliveredthrough a desktop review
• Tier 2 services will be delivered by both desktop review and time spent on site at the provider’s premises.
The desktop review includes:
• Financial analysis
• Benchmarking against others in the industry using industry standards
• Review of operations, strategy and governance
• Action plan to implement opportunities for improvement
• Connection to other relevant organisations to share business strategies
• Following completion of questionnaire and provision of documentation, approximately 5 weeks turnaround dependent upon demand for the services
• You will need a National Approved Provider System (NPAS) ID
• No fee
• Priority will be given to providers that are experiencing financial difficulties.
The services are intended to target providers at risk from financial stress such as providers operating in rural and remote locations and smaller providers.
PricewaterhouseCoopers will deliver the independent advisory services with services available until 30 June 2021.
Service providers can apply to access the business advisory services at https://www.pwc.com.au/health/aged-care-advisory.html.
Mark Love Business Manager
P | 3205 5588 M | 0410 438 504
Volume 208 - 1/11/2019 Page 7/12
soCial enterPrise grants PrograM (now open, closes 5pm Monday 2 December)
This program can provide assistance between $5,000 to $50,000 (being 50% contribution, your Services needs to provide the other 50%) to enable social enterprises to access professional advice and support in the critical early stages of establishing and growing their business, and to assist in testing ideas in the market or using technology to achieve their reach and mission.
Projects proposed will see businesses participate in training, engage a consultant, advisor, or business coach for up to six months to help establish or grow the business, hone their mission and/or create employment opportunities and pathways.
The training, advice or services must fall under one or more of the following areas: • mentoring/coaching, professional business advice (i.e. information technology, procurement/supply chain, legal, financial or digital); • business and strategic planning (i.e. business growth or risk management plans, expanding the reach of their mission, capital raising); • marketing, branding or digital strategy development, including market research (some content or implementation activities will be considered but no advertising costs); or • website development or upgrades or technology for e-commerce (selling and receiving payments electronically)
For full details and how to apply, please head to:https://www.business.qld.gov.au/starting-business/advice-support/grants/social-enterprise
KATRINA JERMYNMarketing & Fundrasing Officer
P | 3205 5588 E | [email protected]
Volume 208 - 1/11/2019 Page 8/12
From 1 April 2020 the way you access government online services will change. AUSkey and Manage ABN connections will be retired.
Below are the instructions for setting up the myGovID, the new digital service replacing the Auskey.
Instructions for setting up myGovID – 3 easy steps
1. Download the myGovID app
2. Set up your myGovID
Open the myGovID and follow the prompts. You will need to give your full name, date of birth and email address.
Please note the email address should not be a shared email address. It is not recommended to use a general service email address such as [email protected].
3. Prove who you are
To set up a Standard myGovID, suitable for most online government services, myGovID enter details from two of your Australian identity documents:
• Drivers licence or learners permit • Passport • Medicare Card
Mark Love Business Manager
P | 3205 5588 M | 0410 438 504
Volume 208 - 1/11/2019 Page 9/12
4380
22.10.2019
• This course is for people who would like to work as carer’s in Home and Community or Aged Care. • The course runs – 1 day a week (Monday’s) for six months with three weeks work placement. • The course is funded for those who are Australian Citizens or permanent residents. • If people could please call Lisa Richardson (Business Manager) on 0432 422 410, it is fine to join the class a week later if necessary.
Volume 208 - 1/11/2019 Page 10/12
Job Title: Kitchen Supervisor/Cook Reports To: Service Manager, Management Committee
Reporting Positions: Kitchen staff and volunteers Position Type: Part Time 25hrs/Week
Key Relationships:
Internal:
Management committee, Managers, coordinators, kitchen and administration staff, volunteers and other member support staff/contractors
External:
QMOW, Government representatives, QLD Health, Non-Government Organisations, Other Service Providers and Clients of Meals on Wheels
Purpose of Position:
The primary purpose of this position is to direct, manage, supervise and support the preparation, packaging and distribution of quality nutritious meals to clients of Meals on Wheels and to ensure the efficient purchasing of ingredients & food supplies per budget and regulations; maintain kitchen inventory, including the maintenance of a safe and sanitary kitchen. Role and Responsibilities: General • conduct and supervise the Meals on Wheels kitchen operations efficiently and effectively • supervise and train kitchen staff and volunteers in their duties • prepare all meals in accordance with dietary requirements and ensure meal presentation is of a high standard • undertake menu planning in consultation with the Service Manager/Management Committee • ensure adequate stock is maintained at all times and continually source out suppliers capable of providing best
quality products at a reasonable cost • ensure Meals on Wheels effectively maximises yield from produce and monitor closely average meal cost • ensure the standard of work carried out by kitchen staff and volunteers is to an agreed level of satisfaction • ensure that all employees and kitchen volunteers are appropriately trained in the safe use and maintenance of
kitchen equipment, including the emergency evacuation procedure • liaise with the Service Manager/Management Committee on matters affecting the kitchen operations • ensure all Food Safety Documents are completed in accordance with the Current Food Safety Standards • ensure all operational procedures of the kitchen are in-line with relevant standards and legislation. For example,
Food Safety Supervisor Accreditation, First Aid, Fire Safety • assist in the development, implementation and review of operational procedures, systems and documentation
that are appropriate to the running of the kitchen • assist in the implementation and maintenance of procedures impacting on the Meals on Wheels’ kitchen
operations. For example, hygiene standards, food handling standards, workplace health and safety, anti-discrimination, EEO and CHSP National Standards
• comply with Quality Assurance Reviews including Workplace Health & Safety and Food Safety Standards
Other Requirements • adhere to all organisational policies, procedures, standards and practices • perform any other function as reasonably directed by the Service Manager/Management Committee
Qualifications and Education Requirements:
• appropriate qualifications and/or experience in the provision of meals in a commercial capacity E.g. Food Safety Supervisor Certificate or equivalent.
• ability to communicate effectively verbally and deal professionally with the staff, volunteers and clients • menu planning experience • knowledge of Food Safety Requirements • ability to operate all foodservice equipment
Volume 208 - 1/11/2019 Page 11/12
Geebung Meals on Wheels requires a Part Time Cook/Chef to work 1 week in 3.
Duties include:• Food preparation and cooking of main meal.• Plating and presentation of meal (Volunteer help)• Preparation and plating of special needs, e.g. dietary, pureed, etc.• Liaise with Coordinator re ordering of supplies.• Rotation of new stock and supplies.• Liaise with and manage Volunteers.• Follow Food Safety requirements.
Applications and Resume by Email to [email protected]
POSITION VACANT
• good working knowledge of Meal Management Programs • ability to multi-task and/or switch job duties quickly • experience in providing a high level of stakeholder service • good written and verbal communication skills • the ability to work as a member of a multi-disciplinary, collaborative team • the ability to plan, work and manage time with minimal supervision • be an enthusiastic and outcome focused team player • be a positive influence on the organisation’s culture Preferred Skills:
• thorough knowledge of the methods of preparing meats and vegetables in quantity lots • thorough knowledge of the cooking times and temperature of various foods and methods of preserving their flavour and food value •thorough knowledge of the principles of personal and food sanitation • general knowledge of the methods and materials used in the preparation and presentation of healthy nutritious meals (soups, main meals, desserts) including any variations • general knowledge of cost effective methods to ensure limited wastage • ability to estimate food needs for a relatively large number of persons and to requisition needed food items • ability to instruct volunteers in proper food preparation and serving methods and to plan effective work methods in a kitchen • ability to maintain routine records of food used and quantities needed for varying numbers of persons • ability to maintain kitchen and other working areas in a clean and sanitary condition
To apply for this position please send resume to: [email protected]
Volume 208 - 1/11/2019 Page 12/12
Date Event Topic Covered Link to join or registrar QMOW Staff attending
28 October 2019 Quarterly BAS lodgement due
28 October 2019 Superannuation payment due
31 October CHSP Financial Acquittal due
1 November Royal Commission Webinar Interim Report lasa.asn.au
4 November International Volunteer Managers Day
Volunteer Leadership Future Forum hosted by Uniting Care
https://www.eventbrite.com.au/e/volunteer-leadership-future-forum-tickets-66435838381
Rachael
12 November Royal Commission Breakfast Meeting Interim Report Click here 2 QMOW Staff
25 November Royal Commission Webinar Interim Report Click here
28 November PHN Brisbane North Aged Care Breakfast
Networking, Guest Educational Speakers To be advised To be advised
28 November Brisbane North Aged Care Breakfast Forum Aged Care sector updates
28 January 2020 Superannuation payment due
19-21 February 2020 Meals on Wheels National Conference
As per brochure:https://mealsonwheels.org.au/wp-content/uploads/2019/08/MOW-NationalConference2020.pdf
https://www.secureregistrations.com/MoWA2020Conference/ To be advised
28 February 2020 Quarterly BAS lodgement due
24 March 2020 General meeting Notice will be in FFF prior to meeting date
28 April 2020 Superannuation payment due
28 April 2020 Quarterly BAS lodgement due
28 July 2020 Superannuation payment due
28 July 2020 Quarterly BAS lodgement due
15th September 2020 Meals on Wheels Queensland AGM Notice will be in FFF prior to meeting date
Calendar of Events
https://www.eventbrite.com.au/e/brisbane-north-aged-care-breakfast-forum-tickets-77060304445