KCLSU Job Pack

About KCLSUWe’re here to make sure that every student at King’s has the best student experience possible. We’re run by students, for students. Our decisions, policies and what we do are decided by our 25,000 student members. They elect the Student Officers, Student Councillors and Student Reps they want representing them. As a democratic charity and membership organisation students lead us at every level. As well as empowering our student members to share and use their voice, there’s loads of other ways they can get involved with their Students’ Union including:

Impartial and confidential support from our Advice Service

Joining one or more of the 300+ student-led activity groups, societies and sports clubs

Visiting a KCLSU Student Centre, available on every campus

Discovering the Capital with our Unlocking London events

Socialising in our two Students’ Union bars Making a difference through volunteering and

fundraising Shaping their experience through Student Reps,

Student Council and Student Officers Working for us as part of our Student Staff Team

Our VisionFor every member to reach their potential, making the most of their time at King’s so that they leave ready and able to shape the future.

Our Mission Together with our members we are a union of students where individuals connect, have fun, build communities, share experiences and make change.

Our ValuesOur Values are the words that we use to describe how we are as people within an organisation. It’s how we go about our work. We’re student-led, people-orientated, innovative, straightforward and sustainable.

We’re... This means...

student-led

We’re run by students, for students. As an organisation we’re led by Student Officers as both our colleagues and Trustees. Every student has a voice. We’re here to listen and act.

people-orientated

We value our people for the skills and passion they bring as individuals and together. We champion equality, celebrate diversity and applaud success.

innovative

We solve problems, use our imagination and get creative. We encourage thinking and welcome new ideas.

straightforward

We’re open, honest and consistent in everything we do. We make getting involved as easy as possible for everyone.

sustainable

We secure our future by taking care of our resources – our people, our money and our surroundings.

KCLSU Staff BenefitsKCLSU is a fun and flexible working environment that offers the following benefits:

25 days annual leave + 5 closure days 2 paid volunteering days a year Interest free loans for travel and laptop Enhanced maternity pay Childcare vouchers Employee Assistance Program Staff development days and socials Pension up to 6% contribution Unlimited tea, coffee and soft drinks Free fruit weekly Free Yoga and Spin classes weekly Monthly healthy lunches Termly team outings Treats on your birthday

Job DescriptionJob Title: People and Development Manager Responsible To: Director of Campaigns and Communications (subject to confirmation)Responsible For: HR Generalist and HR AssociateHours: 35 per week

Grade: Band 6

Salary: £35,904 - £44,352

Summary of PostTo ensure the delivery of a comprehensive and proactive HR service across KCLSU, providing guidance to all departments on all aspects of employment and people management practices. To provide coaching, support and challenge to line managers in the application of HR policies and procedures. To work with the senior management team to develop and implement an HR strategy, which supports the current and future needs of the organisation. This role is a member of the Departmental Leadership Team and is required to work strategically with the SLT to meet current and future needs as well drive the culture of the organisation.

Areas of work include: Leadership of HR department Employee Relations Staff engagement and communications Equality and Diversity Policies and Procedures Management Support and Development Organisational Culture Budget Management

Overall responsibility for the following areas of work through the line management of your team

Payroll Learning and Development Recruitment

Main Tasks Mange the People and Development budget, being responsible for the

resources that are allocated to the department and ensuring these are effectively managed and controlled.

Develop, implement and monitor HR policies and procedures, ensuring they meet both current legislation and HR best practices.

Monitor key HR metrics, identifying trends and making recommendations to address any identified issues.

Oversee the effective operation of staff feedback mechanisms for salaried and student staff including an annual staff survey.

Work with the marketing team to promote effective internal communications, championing the sharing of information to build awareness and understanding of key activities, new developments and celebrating success.

Be responsible for co-ordinating HR events, including recruitment days, staff development days, leaving parities and student staff events.

Work with the Senior Leadership Team to develop and implement an HR strategy that is aligned to KCLSU’s wider organisational plans for growth and development.

Work with the Senior Leadership Team to support strategic and operational business change.

Act as the Secretary for the HR Sub Committee, providing agenda’s and papers for meetings; and contributing to monthly operating reports and relevant reports for the Trustee Board.

Contribute to the development of KCLSU’s strategic and annual operating plans, working in conjunction with relevant departments across the organisation to achieve agreed objectives.

Work with external providers as when needed, e.g. solicitors on sensitive employee relation issues; or external trainers when booking training courses.

Develop a proactive culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments.

Provide timely and effective advice to line managers on all HR related matters, ensuring compliance with current policy and legislation. Support line managers in the effective management and resolution of performance, capability and absence management issues.

Attend and minute performance review, disciplinary and grievance meetings as required, supporting line managers with regard to legislation and best practice.

Manage recruitment and selection for both salaried staff and student staff; working with line managers to develop job descriptions, recruitment packs, advertising copy and interview processes and participating in recruitment events and interview panels as required.

Manage KCLSU’s reward strategy, providing support and guidance to managers carrying out pay reviews and ensuring salary and benefit benchmarking reviews and market valuations are completed as required.

Maintain an up to date knowledge in employment law and HR best practice briefing colleagues on relevant changes as required. Promote awareness and monitor best practice in relation to equality and diversity.

Ensure that the relevant administration systems are in place to support the HR and payroll function, ensuring that all employee data held by KCLSU is accurate and complies with the Data Protection Act and tax regulation.

Work with line and senior managers to ensure the effective provision of appropriate learning and development activity, for all KCLSU staff, trustees and elected officers.

Manage KCLSU’s appraisal process, ensuring appraisal meetings are carried out in a timely and effective manner, providing support and guidance to all staff throughout the process.

Work with line and senior managers to develop and action personal development plans, identifying appropriate learning and development solutions which meet organisational needs.

Be responsible for the provision of effective induction and exit processes for all KCLSU staff members. This may include Officers and Trustees as required.

Develop and deliver training sessions as required including induction, health and safety, customer service and briefings on all aspects of HR management as required

Other Tasks Maintain an up-to-date knowledge of developments within the College, and other students’ unions and universities.

Provide general support to elected representatives, trustees and involved students.

Attend meetings and training events as required. Operate in accordance with health and safety practices and regulations at all

times. Operate in accordance with KCLSU governance documentation, policy and

guidance at all times. Operate in accordance with KCLSU environmental policies and procedures at

all times. Adopt a teamwork approach to work across all KCLSU departments and

activities. Undertake any other task appropriate for the grade and responsibilities of the

post that may from time to time be reasonably requested.Working Hours The minimum working week is 35 hours. However, actual working hours may

exceed this total and may on occasion involve some evening or weekend work. This is considered part of the contract and reflected in the grading for the post.

Additional Information

The job description is current at November 2016 and should be reviewed annually. It outlines the main duties of the position and is designed for the benefit of both the post holder and KCLSU in understanding the prime functions of the post. It should not be regarded as exclusive or exhaustive. In particular, given the grading and nature of the post, the responsibilities of, the post holder may well change from time to time. The post-holder may, from time to time, be required to be based at and/or work from any King’s College London site.

KCLSU has the right to vary the duties and responsibilities after consultation with you.

Person SpecificationQualifications CIPD qualified

CIPD qualified at Level 7 (Desirable)

Experience Demonstrable experience of working in a busy generalist HR role Strong employee relations experience Experience of developing and implementing HR policies and procedures Experience of dealing with difficult or sensitive situations in a professional

and diplomatic manner Experience of direct staff line management

Knowledge Strong working knowledge of employment law and its practical application Knowledge of data protection and confidentiality issues Good knowledge of current trends and best practice in learning and

development Understanding of the issues associated with employing casual workers

Skills Ability to work as part of, and lead, a team Excellent verbal and written communication skills, able to relate to a variety

of audiences in an appropriate manner Able to develop and deliver training sessions Ability to work flexibly, manage working time and prioritise projects

appropriately Good budget management skills Good computer skills and confidence (Microsoft Office and HR

management systems) Independent and self-reliant, being able to work without close supervision Open and flexible approach with the capability to build effective working

relationships with colleagues Ability to manage sensitive situations with tact and discretion Able to work under pressure; and to take a common sense and pragmatic

approach towards problem solving

Aptitude Enthusiasm for working with and supporting students A commitment to the principles and practices of equality and diversity Constantly striving to offer excellent customer service Able to champion effective cross organisational working Able and willing to demonstrate and champion KCLSU’s values

EligibilityTo be eligible to apply for this role you must:

Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU

Have a National Insurance number, or be in the process of applying for one Not be a trustee of King’s College London Students’ Union

KCLSU Working PrinciplesAt KCLSU we have a set of working principles for all staff. Candidates will be tested on these competencies at Interview.

Principle Behaviours

‘We value each other’

We embrace different experiences, skills, identities and personalities. We’re proud of our people and we

care about each other’s wellbeing as an integral part of our success.

Supports and appreciates others, shows respect and values everyone’s contributions. Takes initiative to constructively address concerns with colleagues, promoting understanding and cooperation. Creates a positive work environment by demonstrating concern for each other’s wellbeing. Is mindful of the roles, responsibilities and workloads of others.

‘We have the right conversations’

We seek to have meaningful, authentic and inclusive discussions

that drive what we do.

Listens actively to evaluate situations and responds effectively.Adapts communication in a clear and effective manner to diverse audiences using appropriate methods.Includes colleagues who have the skills and knowledge relevant to conversations, regardless of working relationshipConsistently actions commitments made in discussions.

‘We build on our success’

We’re empowered with the freedom to explore innovative solutions. We

learn from our mistakes through reflection and challenge the status

quo.

Presents each challenge with a solution, applying new approaches where appropriate.

Seeks to keep processes and procedures simple in the interest of staff and members.Strives to constructively challenge oneself and others.Takes time to reflect on previous success, learn from experience, and plan accordingly.

‘We’re stronger together’

We work as a team to support each other with trust and respect, share expertise and celebrate success.

Proactively shares information and utilises everyone’s expertise.

Supports wider organisational objectives and understands the bigger picture.

Actively builds positive relationships with colleagues and stakeholders.Shows pride in the organisations’ its successes.

KCLSU Equal Opportunities PolicyIntroduction

KCLSU is committed to promoting and developing equality of opportunity for all KCLSU staff, students, members and visitors by prohibiting all forms of discrimination, harassment and incitement to discriminate or harass. KCLSU aims to create an environment whereby students, staff, members and visitors are treated fairly and equally.

ScopeThis policy applies to all employees of KCLSU and should be read in conjunction with the Harassment & Bullying Policy and the Grievance Procedure.

Policy1. Statement of Intent

1.1 It is the policy of KCLSU to promote equal opportunities for our staff and students by prohibiting all forms of discrimination, harassment and incitement to discriminate or harass.

1.2 The aim of this policy is to create an environment whereby students and staff are treated fairly and equally.

1.3 KCLSU is committed to providing a safe and secure environment for all its members, staff and visitors.

1.4 No person will be discriminated against on grounds of any of the following:

a. Ageb. Disabilityc. Gender Reassignmentd. HIV Statuse. Marriage and Civil Partnershipf. Nationalityg. Parental statush. Political opinioni. Pregnancy and Maternityj. Racek. Religion and Beliefl. Sexm. Sexual Orientationn. Socio-economic backgroundo. Any other irrelevant distinction

1.5 It is the responsibility of all KCLSU staff members to adhere to this policy, behave in a non-discriminatory manner and to help change practices and procedures that deny or limit equality of opportunity or treatment.1.6 KCLSU will monitor and reassess its own practice and procedures to ensure that they are in no way discriminatory to or exclusive from any particular group.

2. Procedure for breaches of this policy:

Any staff member who wishes to report a contravention of this policy should do so through KCLSU’s Grievance Procedure. Disciplinary action will be considered in all cases where a claim of discrimination, harassment or bullying is substantiated.