KEEPING YOUR MEMBERS

SECRETS TO RETAINING MEMBERS AFTER THEY JOIN

YOUR CLUB

BASED OFF DAVE KELLY, AMERICA’S STUDENT

LEADERSHIP TRAINER

THE 5 “R’S” OF RETENTION

1. GIVE PEOPLE A SPECIFIC RESPONSIBILITY

2. ENFORCE REQUIREMENTS

3. GIVE OUT REWARDS/PRIZES

4. ASSIGN NEW MEMBERS A “CLUB MENTOR”

5. HELP BUILD RELATIONSHIPS BETWEEN CLUB MEMBERS

KEEP MEETINGS FROM BEING BORING• BREAK UP MONOTONY WITH AN ICE-BREAKER

• HAVE A “GREETER” TO WELCOME MEMBERS, AND INTRODUCE GUESTS TO THE CLUB

• HAVE SOMEONE DO A GROUP ACTIVITY EVERY WEEK SUCH AS THE PLEDGE OF ALLEGIANCE

• HAVE SOMEONE TELL A STORY OR GIVE A “THOUGHT OF THE DAY”

• RECOGNIZE BIRTHDAYS, ACCOMPLISHMENTS , MILESTONES

CHANGE UP MEETING STYLES AND FORMATS

1. BUSINESS

2. SOCIAL

3. SERVICE PROJECTS

4. SPEAKER/LECTURE

• START AND END ON TIME

• HAVE A PLANNED AGENDA FOR EACH MEETING

CHALLENGES YOU FACE IN KEEPING MEMBERS

• CIRCUMSTANCES CHANGE:

• CONFLICT WITH SCHEDULE

• ACADEMIC LOAD MAY BE TOO HEAVY

• SOLUTIONS:

• EMAIL UPDATE ABOUT THE MEETINGS TO ALL MEMBERS

• HAVE A NEWSLETTER WITH UP-COMING PROJECTS AT VARIED TIMES

• HAVE MORE THEN ONE MEETING- BUT LEAD BY ANOTHER OFFICER

• OFFER TO MEET THEM AND GO TO THE MEETING TOGETHER

THINGS THAT MAKE PEOPLE STAY MEMBERS

• MAKE PEOPLE FEEL WELCOME AND APPRECIATED

• INTRODUCE NEW MEMBERS THE FIRST TIME THEY COME

• HAVE A SPECIAL “INDUCTION CEREMONY”

• GIVE A CERTIFICATE OR BADGE WHEN THEY JOIN THE CLUB

• ALLOW OTHER MEMBERS TO TALK ABOUT ACTIVITIES THEY ARE WORKING ON