KEYNOTE Disruptive Inclusion - Accelerating Breakthroughs with Senior Leaders

Chuck Shelton Managing Director Greatheart Leader Labs

Follow @NxtGenDiversity at the #DBPMC + join the game-changing diversity and inclusion conversation! 1

Disruptive Inclusion

Accelerating Breakthroughs with Senior Leaders

Chuck Shelton Greatheart Leader Labs

Disruption is innovation that breaks

with continuity and interrupts the status quo,

to utterly transform the way we do old things,

and to start doing new things

that our competition has not even considered.

Disruptive Inclusion drives innovation with relational accountability.

Diversity Best Practices Follow @NxtGenDiversity at the #DBPMC + join the game-changing diversity and inclusion conversation!

My life was disrupted by inclusion when I was 12.

Chuck in 1966, ‘voluntold’ with Head Start by his very intentional mother, Mary.

We break through with executives when inclusion disrupts

Dysfunctional Talent Guardrails

Any talent decision influenced by the assumption that a woman or person of color (or anyone outside a normative group) is less qualified because they differ from white men (or anyone inside the norm)

Intent-impact conflict and disengagement, fueled by pre-conscious bias and a lack of emotional intelligence

The fear of discoverable risk stifles the safety and confidence we must possess to lead through D&I with respect and candor

For example:

We break through with executives when inclusion disrupts

Leadership Limitations Around Diversity

Diversity is often perceived to exclude people in normative groups

White male (and other normative) leaders are under-engaged with global diversity and inclusion

Challenges with gender savvy trouble male leaders from/in nations with static and hierarchical gender norms

For example:

#1 Master your executive D&I narrative.

Organize your learning into stories that have a D&I influence objective. Focus on safety.

Target your narrative for the right audience and moment.

Who is doing this? Bill Von Hoene at Exelon, Rich Goldberg at Cisco, Enrique Ostale at Wal-Mart Latin America, Chris Brassell at PwC, Rob Baker at Mercer

Key Concept: Advanced Authenticity

#2 Focus on building your leadership brand through global D&I.

White Men’s Leadership Study – The Effectiveness Gap The difference between the way we as as white men rate our effectiveness on leading through D&I, and the way people who are not white men rate our D&I leadership effectiveness

Selected Effectiveness Ratings – ‘Not very effective’ and ‘Moderately effective’ Average e-gap % of Aggregate White Men All Others e-gap

Recognizing and motivating diverse employees 31 61 30

Coaching to improve the performance of diverse employees 38 71 33

Promoting diverse talent on merit 26 62 36

Including diverse voices in decision making 38 78 40

#2 Focus on building your leadership brand through global D&I (continued).

D&I Leadership Brand – How the people in your direct sphere of influence rate your effectiveness at integrating diversity and inclusion into your leadership work

The Inclusive Leader Profile: A 30-question assessment to identify a leader’s e-gap, and a leadership development plan to decrease the gap and build their brand

The hottest D&I leadership branding trend – Men’s Ally Networks Early adopters: Aetna, Cisco, Wal-Mart

Key Concept: Fearless Reciprocity

Reciprocal Mentoring: P&G, Bank of America, Do It Yourself Reverse Mentoring

Emerging Brand-Building Solutions

#3 Drive results with measured influence.

Approach D&I metrics with humility, a sense of adventure, and clear influence objectives. e.g. Janese Murray, Exelon

Invest in measures that executives originate, and that show revenue growth, with the talent value proposition tied in. e.g. Cory Gundberg, Wal-Mart ISD

Transform the scaling strategy – from D&I at the center, to vector resourcing and distributed budgeting.

Key Concept: Business Relevance

Disruptive Inclusion

Accelerating Breakthroughs with Senior Leaders

Advanced Authenticity: Master your executive D&I narrative. Fearless Reciprocity: Focus on building your leadership brand. Business Relevance: Drive results with measured influence.

Inclusion Innovation: Retaining a Hyper Competitive Workforce

March 21st, Foster City CA