KYLE GRAHAM803-1701 LAMPMAN BURLINGTON, ON. L7L6R8Phone: 647-628-1769 E-Mail: K Y L E j G R A H A M 4 4 @ G M A I L . C O M

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Objective

Seeking a challenging opportunity to best utilize my skills and experience, which will allow me to grow professionally and personally.

Experience

MONTANA’S COOKHOUSE Oakville, ON DECEMBER 2009-PRESENTShift Supervisor

Balance cash at beginning and end of day Deposit end of day revenue and report at close Oversee operations of daily staff, delegating responsibilities and duties Manage daily labour costs and reports Monitor and record staff productivity and quality Providing a safe and professional workplace to members of staff Ensure restaurant and staff is operating to the high standard of CARA

Bartender & Waiter Comprehensive sales; selling the restaurant and its products based on the needs of guests Develop and maintain regular clientele by providing quality service Prioritize tasks to best serve the business and its guests In depth knowledge of food and bar products, ingredients and prices Maintaining a clean and safe workplace through high revenue periods Regular use of Point Of Sale equipment and exchange of cash

SYKES ASSISTANCE SERVICES CORPORATION London, ON NOVEMBER 2008-DECEMBER 2009Department Supervisor

Oversee staff in new pilot department for CAMH assistance program Develop intricate filing system organized by referral, stage, priority and date Detailed patient input, cross-referenced with doctor referral and personal account

Service Representative Provide wide range of services over the phone, while recording detailed reports of each

call and the service provided Fast paced work environment requiring working knowledge of numerous business clients Problem solving skills in pressure situations while dealing with customers

KYLE GRAHAM KG

Regular use of Microsoft Outlook, Word and Excel

SALTY PICKLE BAR & GRILL OCTOBER 2006-NOVEMBER 2008St. Thomas, ON

Bartender & Shift Manager

EAST SIDE MARIOS JUNE 2001-DECEMBER 2006Oakville, On & Mississauga, ON & St. Thomas ON

Bartender, Kitchen Manager, Line Cook & Dishwasher

Education

CENTRAL ELGIN COLLEGIATE INSTITUTE 2004-2005St. Thomas, ON

WHITE OAKS SECONDARY SCHOOL 2000-2005

Oakville, ON

Skills

Excellent communication skills, both verbal and written Proficiency with computers and like technology Works diligently as an individual or as valued team member Meets challenges head on and uses effective problem solving skills Excellent organizational and analytic skills Able to relate transferable skills and information to any task

References

Available on request

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